Massage was great. The place was very clean. The masseuse listened to my requests and did a great…read morejob. Felt better immediately.

I recently had a 60 minute Thai combo massage at Xia's last week. CiCi was my masseuse and she was…read moreawesome. It really was a great massage and I still feel relaxed days later. The place is very clean. I plan on going again in the near future. I highly recommend them!

Unfortunately this was the worst massage experience I have ever had…read more I went there cause I got a gift card for Christmas to Rose 10 in Katy (which I liked) well they apparently they move to this place.. Pros: parking is good, smells good, they give u a heating bags for your neck, massage itself is ok, but other massage places work more of your body when u get the foot reflexology service. Cons: cold AF, too bright in the massage room, loud, too many distractions, kids running around, prices were higher then most reflexology places. No toilet paper in the bathroom. I don't know if it's because they were short staffed or whatever but my massage therapist got up 4 times to go outside to the reception desk, while in between taking TWO phone calls in the middle of my massage. Every time they got up, they would open the door and the light was blinding me right in the face. I think my massage therapist saw how annoyed I was and finally closed the curtain and gave me an eye mask. It wasn't just my therapist either, my boyfriends therapist as well got up just as much. So a total of 8 times between the 2 of us. They also switched my therapist in the middle of the massage and they were non stop talking to each other and I was totally taken out of relaxation. I honestly never got to the relaxed state I usually come to these places for. Once I paid, I honestly didn't tip them at first but then the lady had the audacity to say something so I gave her 10 bucks (she still looks offended and made an off handed comment) cause I didn't want to deal with telling them off cause I totally would have but it just wasn't worth the energy. I just told her she is lucky she got that and walked out. I will need to go get another massage somewhere else now as I am more stressed out then I was going in.

Very clean place. Shout out to sooki & Lisa they always gave me and hubs a very good, relaxing and…read morerejuvenating massage all the time. And they always listened and accommodate us with our request, for me they are the top tier in the area, the quality of massage you get here is the best. Every week i am always satisfied & happy with the service they have provided to us.

I heard from a colleague this was one of the best Thai massage places in the Houston area so I had…read moreto try it. They were a long way from my house, but ended up being well worth it. As other yelpers indicate, you are greeted with tea on your way in and I chose a mimosa on the way out. Then, they give you slippers to walk from the lobby to your room. Mine were way too large and kept coming off down the hallway. The massage I chose lasted 1 hour and the best part of course was when they walk on you since they get a little deeper that way. It's just a completely different feeling than a masseuse using their hands. Overall, customer service was excellent throughout the entire visit from all employees. The interior appeared to be fairly clean as well, as this is a legit massage place.

I went here with a friend for a couples massage during a midweek spa visit, thinking it would be a…read morerelaxing experience since it was not very busy. I had actually been here a few years ago and remembered it being decent, which is why I suggested it. Unfortunately, this visit was one of the worst massage experiences I have ever had. Before the appointment, we both clearly noted that we wanted strong pressure and listed the areas that needed attention. I specifically mentioned knots in my back and neck, and my friend noted pain and tension in her shoulders and upper back. Despite that, there was almost no pressure during either of our massages. I even asked during the session for more pressure, but I was ignored. The entire experience was uncomfortable. During the hot compress and hot stone portion, one of the therapists kept placing the hot stones directly on the massage bed near me. Because of that, I kept accidentally touching them during the massage, and they were hot enough to burn me. More than once I reacted because it hurt. My friend even asked me if I was okay because she could hear me reacting. At first she thought maybe it was from too much pressure, but I told her it was actually because the hot stones kept burning me where they had been left on the bed. The therapist was aware this was happening and still did not move them or put them somewhere safer. That was not only uncomfortable, it felt careless and unsafe. When it came time for the actual massage, very little oil was used, to the point that it felt rough and uncomfortable on the skin. I asked for more oil more than once and again was ignored. Since it was supposed to be a quiet and relaxing environment, I did not want to make a scene, and I assumed maybe my friend was having a better experience, so I tried to get through it. Afterward, my friend immediately said she also had a bad experience. She mentioned that she usually relaxes enough to fall asleep during massages, but this time she could not because it was so uncomfortable. She also said she barely felt like she received a real massage and that her problem areas were not addressed at all. We both had very specific tension points, and neither of us felt that those areas were worked on in any meaningful way. What made the situation worse was how it was handled at the front desk and by the manager. When I politely explained that neither of us had a good experience, the first response I got was asking whether I was paying for both services together or separately. There was no acknowledgment of the complaint itself. When I asked if there was a manager or owner I could speak with, one of the front desk staff walked away without explaining what was happening, while the other just continued processing payment. When the manager finally came out, her response was dismissive and defensive. Instead of listening, she basically implied that even though I requested strong pressure, the therapist may not have been able to provide it because of my body size and because the therapist was smaller. That was inappropriate and unprofessional. If that was truly the issue, it should have been communicated beforehand instead of giving me a poor service and then explaining it away afterward. I also specifically mentioned the issue with the hot stones burning me and being left on the bed, and that concern was completely ignored as well. That was one of the most upsetting parts of the experience because it was a legitimate safety issue, not just a matter of preference. I also got the impression that the therapists were inexperienced. The manager's attitude only made things worse. She kept focusing on the payment and mentioned that she could have given 10% off, as though that addressed the actual problem. I was never refusing to pay. I simply wanted the business to acknowledge that the service was poor and handle the complaint professionally. Even the refund and recharge process for the discount turned into an awkward and unnecessary ordeal. On top of that, the manager suggested bringing the therapist out to question things directly, which felt confrontational and uncomfortable, especially since we were calm and respectful the entire time. Overall, the massage itself was poor, but the customer service afterward was what really guaranteed I will not return. There are too many good massage places in Houston to spend money somewhere that provides such an uncomfortable experience and then responds with attitude instead of accountability. I would not recommend this place.

I discovered Bell Massage and Spa through a google search while traveling. I am so thankful to have…read morefound it, and for my massage therapist Perla, who did an amazing job. The location was convenient, clean, relaxing, and quiet. The price was very reasonable, and most of all the massage was excellent! I hope to come back next time I'm in town.

I went for the first time and had an amazing experience. The shoulder pain I had is now gone. I am…read moreso thankful for the amazing professionalism care I received. Truly grateful.

First, I will admit that the massage was excellent. I was very pleased all the way up to the time…read morethat I needed to pay. At that point, I was harassed about the amount of my tip. I attempted to leave $20 (18%) at which time I was told that amount was too low. I asked what was suggested and was responded to with a shrug. Uncomfortable and thinking perhaps I was being a little cheap, I agreed to $25 (22.7%). I was then informed that the credit card machine took $5, so I needed to go higher. It finally came out that she wanted a $40 tip, which I was unwilling to give. She also called the manager in to explain to me why I needed to give a bigger tip. This exchange went on for almost 15 minutes while they were trying to talk me into allowing them to type a larger number into the credit card machine. I left more tense than I was when I walked in. Never again.

One of the best messages I have had! The older lady was the best one she gave the best Messarge, I…read morehad to go back several times.

A very beautiful shop with lots of charm and ambiance. The owner is always welcoming and I love…read moretheir product selection. I found this shop while searching for some sea moss. I highly recommend Viva Massage for all your balance and health related needs .

Went here the other day due to severe back and neck pain. Martha was so patient with me while I…read moreexplained everything. She took her time asking questions about my pain which I thought was very professional. The atmosphere was very relaxing she had spa music playing in the background. Very clean. The massage was amazing. I felt so relaxed when she finished. The pain was also completely gone. I found my new massage therapist. I go once a week to see Martha and I feel great. I highly recommend this place.

Wonderful amazing staff. Always friendly and ready to accommodate clients. Love this place.read more

My husband had massage and said woman with the large classes was rude and spoke very little…read moreEnglish. His experience was not a happy ending at all.

Dr. Taylor Roy is incredible! She's so helpful and knowledgeable! I had a lot of back pain and…read moremuscle tension, but felt immediately better after our first session. I plan to see her more often to continue feeling better.

I had back surgery and the sciatica pain after months and months wouldn't go away. Someone highly…read morerecommended Healing Path for acupuncture therapy. The treatments were amazing helping to alleviate the pain! I highly recommend Taylor Roy as she is so professional, knowledgeable and compassionate. She will definitely be the one I will see if I have a need again.

This is my second visit and I loved it just as much as the first visit. I was able to book online…read moreand arrived a few minutes before my appointment. I completed a form to identify my pain points and potential health problems. I opted for a medium pressure massage and no essential oils...big mistake lol. The essential oils helps them glide their hands across your body so since I didn't get oil I got a lot of pressure in my trouble spots. The room was quiet, clean and the music was soft and relaxing. The service and price point makes this a must try just don't forget to add the essential oils lol!!

Rita took care of my mom for her sciatica pain and she was absolutely amazing! We also loved the…read moreambiance and the overall care of us. Definitely coming back!