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    The Happy Suitcase

    5.0 (2 reviews)
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    1 year ago

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    Alison E.

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    Vacation Experts

    Vacation Experts

    3.0(2 reviews)
    17.0 km

    I was refferred to Vaction Experts though a current client and met one of the specialists (Larry)…read morewho immediately was sincere and engaging. He asked all the questions I would expect (where, when, budget) and then really dialed in options for me. I NEVER felt pressured ever which was refreshing. It was my first cruise and was perfect. They offerred insurance and walked me through what it covered. I declined on my first trip but, have opted to purchase it everytime since Covid. It is way better than what the Cruiselines and airlines offer. They went the extra mile of even printing documents, recommending alternatives to the cruisline sponsored excursions were a huge value and super quality as well as many other personal touches. Larry, unfortuneately passed away and now we work with the owner and his daughter Robin and Rachel. They know what fun and relaxation is and bring it to me every single time!

    Booked our trip via vacation experts - specifically Larry Essick because it was a wedding and we…read morewere told he was handling all the details. His service was terrible and I will never use a travel agent again thanks to him! Booked flights with misspelt names then blamed me when I asked him to correct them. Booked flights such that two of my children were considered unaccompanied minors which made checking in a major hassle. He was impossible to get a hold of when we had questions, was abrupt, rude and only offered half answers. I had to call the hotels and airlines directly to get answers to my questions. Stay away from this company!

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    The Happy Suitcase - travelagents - Updated June 2026

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