Staff is helpful. Grounds are clean. Apartments are move in ready and so clean! I can't wait to get…read moremoved in.

What a nightmare a case worker who didn't know she was doing plus residents who were violent our 9…read moremonths there were the worst. Case worker Nokia would not return calls or address our concerns . The place was poorly run at best. One major issue I had was employees taking things donations that were to go to residents. This included food clothes and purses. Yes many of the donated bags went to employees. The receptionist Jasmine liked to show off her Micheal Kors bag she was"Given". I wonder how the ladies who gave their bags would feel if they knew the employees now had them and no donation was.given to those in need.

Amazing people! My family had fallen on some pretty tough times in the past and wow was I surprised…read moresuch kind hearted people still existed in the world. Within just a few days their staff had provided us with enough support and resources we where thankfully able to get back on our feet rather quickly. To this day I volunteer for these folks any chance I get. This organization is amongst my favorite Christian Groups and I urge as many supporters to help them out as much as possible. Not very often you meet such down to earth non judgemental people these days. Give them a call if your family needs help, they will make you feel like family too. Thanks again guys keep up the good work!

This is by far one of the best organizations I have had to work with! When I was looking ot by my…read morefirst home, I knew nothing! I needed all the help I could get and I called other places but was never successful in getting through to anyone. When I came to Trellis, I immediately was given the help I needed. They have the excellent customer service. They made my home buying experience smooth and worry free. I highly recommend them to anyone who is going to buy a home!

I found out about them, looking for a credit class. The class was great, and it was a great…read morerefresher. From that, I wanted to sign up for their Pre-purchase program! This where the excitement ends! Scheduled a meeting to meet with Homeownership Advisor L. Thompson. When you call, they assign you to an advisor. Was finally able to schedule a meeting date, considering I was only able to choose between the hours of 9am - 3pm. As if I don't have to go to work, the advisor said it would be 2 hours long or longer!!!! Whatever, I had to remained focused on the bigger picture......my house purchase!!!!! Meeting day, and I am having car problems! So I take my car to the dealership, and while I am trying to get that matter taken care of, I call my advisor. Of course I would get her voicemail! Hang up, talk to the service advisor and then call her back. VOICEMAIL AGAIN! So I have about an hour until my meeting, but considering drive time, I decide to leave a message to let her know I was having car problems, am at the shop now and trying to make it to her on time. I expect to be there on time, or possibly 10 to 15 minutes late, but still coming. Finally get out the dealership and on my way! Get there about 15 minutes late, but I did give make heads-up what happened and the possibility of being late! That did not matter, since I sat in the lobby for another 25 minutes before she came to get me. On the way to her office, I asked if she received my message, and she said no because she was working on another project. Get to her office and her message light is on on her desk phone! Ugh! Thank goodness I had all my paperwork completed, except for one signature page. She proceeds to ask some basic questions and enter stuff from my paperwork onto forms on her computer. She runs my credit and takes my $20 and then prints out the forms she filled in and my credit report. She highlights items on my report and then proceeds to explain the forms she printed off. She kept that explanation to a minimum and would only go into detail if I asked. Meeting last about an hour, if not 45 minutes, and was supposed to have a follow up call with her 2 weeks later and send some better copies of bank statements. Really left there with no idea of possible programs or what other services they offer. Sent the revised documents that night and asked for confirmation of receipt......that was the early part of March and I am still waiting on confirmation of receipt of documents as well as that 2 week follow up call. Now the intent was supposed to help you get your credit in order to purchase a house, why did I have to ask for sample letters? Very disappointed by the lack of service and response, I called about 2 weeks ago asking for a different advisor. I was told B. Lopez was their Supervisor, so I left her a message and asked her to give me a call to discuss the matter. Well, I am still waiting on a phone call from her too? I guess that is just how things go around that place, so sad! I am trying to understand how you are around to help people become homeowners, but can't respond to customers that are on a mission to get a house. I could have saved my $20 and started working with a lender! At least they respond to emails and phone calls! I had high hopes with dealing with Trellis, but this type of customer service has really made me think twice about it. I can say Pedro Nunez was very helpful and informative, but he is a loan originator! I am supposed to deal with him sometime after the follow up with my advisor, but that obviously is not going to happen! He was more helpful and informative in 20 minutes, than my advisor was in 45 minutes! So sad!!!!

i called back the next day to give a donation to help pay for the meals she provided and to thank…read morethem for helping us since it was AZ Gives Day. The woman I talked to was delightful.

I have never been more humiliated in all my life than I was today at approximately 11:05AM! After…read moreshowing great concern about a young child that was clearly not being supervised by an adult, I was denied a food box. I was denied by the supervisor stating that I had already received food twice this month. I am NOT a food stamp recipient, in fact I was on the phone with DES at the time that I was called up and informed him of that fact. I am attempting to help my family any way I can. The supervisor denied us even an emergency food box. The heartless guy referred me to St. Mary's Food Bank which is many miles away from Desert Mission (where I was after having waited in line), even more miles away from my home. End result, I was unable to drive the extra 10+ miles to get to St. Mary's. I have very little gas, absolutely no money and a bald tire (very unsafe to make that trip). My family will go hungry this evening and this completely unacceptable. If the option of ZERO stars were available, that's what my review would firmly be after this inappropriate conduct.

I'm a firm believer in giving back to the community, and you can certainly do this by donating to…read moreUMom. It's a fantastic organization helping women and families. I was able to go to their warehouse location and drop off multiple bags of clothing. I highly recommend donating here versus an organization that resells the clothes.

i mistakenly went to the Day Center instead of the warehouse but I came here to do a diaper…read moredonation and did the diaper drop-off at 2107 E. Magnolia Street, Phoenix, AZ 85034 Easy drop off! Just get out of your car and ring the bell! They let me know they take all newly/barely used clothes and new baby items. Definitely check their website

WOW! SINCERAMENTE AGRADECIDA POR LA MAGNIFICA AYUDA PARA MI PROCESO DE DIVORCIO Gracias de todo…read morecorazón a Erika Hidalgo y todo el equipo por la atencion,dedicación , profesionalismo y apoyo que recibí de la institución gracias a ustedes un proceso difícil se facilito demasiado y ahora me siento feliz y libre lista para comenzar de nuevo ! Wow se me explicó cada paso a la perfección y muy importante no faltar a las citas con ellos y actuar rápido y seguir las instrucciones de ellos para entregar papeleo y demás! Amo su institucion !! Gracias devuelvo y bendiciones para todos! 5 minutes ago : WOW! SINCERELY GRATEFUL FOR THE MAGNIFICENT HELP WITH MY DIVORCE PROCESS. Thank you with all my heart to Erika Hidalgo and the entire team for the attention, dedication, professionalism and support that I received from the institution. Thanks to you, a difficult process was made much easier and now I feel happy and free, ready to start again! Wow, each step was explained to me perfectly and it was very important not to miss appointments with them and to act quickly and follow their instructions for submitting paperwork and so on! I love your institution!! Thank you again and blessings to all!

Fresh start and all Workshops and facilitators have been…read morewonderful. Their facilitators are knowledgeable and accessible for a coaching session.

Foster Alliance is a great place for individuals or businesses to donate their time and/or…read morefinancial gifts. They really do help foster families. Whether you write a check or want to lend a hand, they are grateful for your donation.

WE LOVE YOU GUYS! Birthdays, Christmas, safety, clothing, bikes, beds and so much more…read more Fostering can be very stressful...this place always reminds me how beautiful fostering can be.

Great place to start over! They support if you're ready to help yourself. Staff are always helpful…read moreand kind.