If you expect quality patient care and follow-up, DO NOT come here. My experience has been…read moredocumented in a BBB complaint, and despite the BBB reaching out to them twice by mail and once by phone, they, as well as I, received no response. What I endured is completely unacceptable. Their utter lack of accountability only proves that their priority is profit over patient care. In the world of aesthetics, this is a troubling loophole exploited by some providers. Save yourself the trouble and protect your face. While they may handle injectables and basic procedures adequately, I would never trust them with a laser or an RF microneedling device again. Update excuse the grammatical and run on sentence): I called again and spoke with Michelle, who is the one I usually speak with. At this point a year or so later I'm clearly agitated and because she's the face of the company and the one who should be making sure she follows through with her promises that somebody reaches back to me as she stated, I was understandably upset because afterward (which I have this recording. As I have most of my attempts to reach out. ) It came as no surprise to me that my continually contacting, to hold them accountable for the damage done, is now being threatened and using a police officer's name and who they are and who you know because I'm calling to get results which you guys continually fail to do there are laws against that but this is part of the one-way mentality that everybody knows the law and they can use people to scare others. Calling and demanding accountability is not harassment. I have all the recordings, and none of them were ever heated until today. Bad words are not harassment. To put it into context, My brother works in a high-risk field and was physically assaulted and harassed by a client. Guess what? The law has very specific criteria for harassment or assault. So, again just to put into perspective, swear words in a heated argument and not directed toward an individual for harm, is not harassment, and stating you know an officer is actually misuse of a police officer as they are civil servants and responsible not for the well-being of one individual who they know but for the rights of everybody so I think threatening somebody like me as a client who's calling and just demanding accountability and speaking to the same person who is pushed me alongside and never follow through with her promises as the receptionist, after a year I think I am entitled to be a tad bit upset. This is just a highlight of what you would have to deal with if you had to speak to them over an issue that you want resolved and where they're putting money over you. However, there are ethical standards broken when you fail to follow up with patient' care sending a picture to the microneedle company and them responding a-okay does not negate the way my skin Lost laxity and felt as though I was "stretch Armstrong" in my face. (the best way I can put it) I have pictures with clear evidence they took the standard pictures following so I don't know The game that they're running is just infuriating and poor ethical medical treatment. I've been patient, so clearly, as a client who's then had to go and fix this elsewhere, I'm quite upset, and their response is not empathy; it is ego self-righteousness and then ultimately playing the victim. Instead of understanding the client being extremely upset and mad now that this has been overlooked on multiple occasions.. complete radio silence, they're now playing the victim because, for the first time ever, I was upset. Again, this goes to show you. God forbid you have an issue. They will ignore you and blame the client for being upset after a year of ignoring you, and the Better Business Bureau whom they stated they responded too . However, they did not because I just confirmed it So who has more to lose by telling the truth certainly not the better business bureau. Again feel free to reach out I have the countless emails, The cell records, the recording of anytime I've attempted and got a voicemail or the front office person and that was it. What's not acceptable is being ignored not the fact that I called and became upset after hearing the same rant from the front office receptionist. Again when accompany promises to make right and this was the second and final secretary I spoke to and have only spoken to her once and I believe she holds a little bit of a managerial position, and radio silence thereafter or excuses it's not acceptable.

knowledgeable staff, clean, great services. Marissa is the best. she recommends exactly what your…read moreskin needs. she's honest and trustworthy. always know I'm in good hands here

Amazing setting and service. From the architectual.design to the professionalism of the doctors,…read morethis is the most elite Medical Spa around.

I went several times and was promised results in 9 months, went back spoke with their Mgr Reina and…read moreall she said was we can do this and more thousands of dollars. I was so disgusted not to mention other things that occurred during my visits. The champagne was always out and even saw a staff member indulging. It was all about taking your money over and over.

Emily has completely transformed my skin over the last 4 years...well maybe 2 years of treatment…read more and 2 years of just maintaining! I used to struggle with clogged pores, blackheads, and acne and now my skin is clear, breakouts that happen pass quickly and I swear I'm aging backwards. Emily is a magician! Also just a good human!

I cannot recommend Emily enough. Not only is she incredibly knowledgeable and talented when it…read morecomes to skin, but every facial feels like a full experience from start to finish. She takes time to truly understand your skin, its health and what it needs. The space is gorgeous! It is really like a facial and therapy in one!! :)

I had a facial with Christina and my skin felt so good afterwards! Not only was the facial calming…read moreand relaxing, it made my skin feel super clean and refreshed! Christina is beyond professional and a great addition to Venus and Venom! If you want a relaxing and rejuvenating experience, book a facial with Christina!

Purchase a Groupon for 40 units of Botox turns out I could only use 20 units at a time my mistake…read more I didn't read the small print and didn't realize that I couldn't use them both at the same time either way the receptionist was a very rude person she was trying to degrade me threatened to call the cops because she was trying to charge me an extra $330 for the difference in units, which was almost triple what the actual Groupon was for by the way she called Margaret, which is very nice to me and treated me with the respect the way a customer should be treated while she threatened again you to call the cops on me and I was like go ahead and call the cops Margaret went the extra step to call the owner and see how we can come to an amical solution I spoke with Christine, who seems to be the owner and we came to an agreement on a fair number. Either way I feel that I will never return to this place again. I'm requesting a refund from Groupon for the difference and part of the reason it is not because of Margaret or Christine because they were both very pleasant, but , because of that receptionist, I don't believe that people like her should be working in Customer Service jobs. She was not friendly. She was rude and she spoke to me in a degrading way maybe because you know I'm not her type either way it left a bad taste the Groupon misunderstanding was my fault because I should've read it, but I still feel that there could've been a better way of resolving this issue

Where to begin? Tania is an absolute pleasure,…read morecompassionate, dedicated and obviously highly skilled Dermatologist. I had my first intake last week, and the results of her regimen has shown noticeable improvement in my pores and overall health of my skin! It has gotten to the point where people are actually complimenting my skin! This has never happened before. It's like what is happening here? The time Tania spends with you is beyond what you get at other revolving door treat and street Docs who are in and out! She actually takes her time and listens to you and addresses all your concerns. It seemed like if I had 500 questions, she would answer every single one without batting an eye! Her dedication and commitment to her patients is incredible. You are in the best of hands with Tania and her staff! Thank you Dr. Cohen. I can't wait to see you this month again!

Love this Dermatology office ! Everyone is so knowledgeable and accommodating. It means a lot…read more coming from a Medical Esthetician

I've been to numerous laser hair removal places and love this place the best. The laser works and…read morethe staff is amazing!! Location is nice and clean, but ponderous place to go

Great staff, very welcoming and friendly! This is my second session so need some more time to talk…read moreabout long term results, but after the first session I did see some hair reduction which is a feat for me since I've had laser in the past, and I tend to have dark stubborn hair that required multiple sessions in the past.

I went to my appt and honey it was FABULOUS, honestly!! The Spa area was BEAUTIFUL and extremely…read moreclean!! The Hydro Facial was Superb and Relaxing. There were several layers of treatment done, which in turn Woke up and Perked up my skin. Im 60+ so I require good care. Ive always been one to take care of my own skin putting my trust in "Honey Hued", honey they "DID NOT" fall short!!!

When you walk in the door, it's very inviting, everything is super nice and very clean. Lisa greets…read moreyou with a smile on her face. She takes her time with you. The first time you are there, she will sit down with you and speak to you about the procedure that you are having done. I have never had a bad experience with this place. I definitely recommend it.

The staff is very friendly and professional. I was able to get a next day appointment. I am very…read morehappy with the treatment I received.