Prices continue to climb. And my stuff in storage got all dusty and dirty. Everything must be…read morecovered completely or it will get ruined. That said, if you cover your stuff and you are good with prices.....the staff was always friendly, and the gates were open during convenient hours 7am-9pm.

Tyler was very informative, thorough and patient! He made me feel my belongings are safe at this…read morelocation.

They often raise their prices. I wish I had read the reviews prior to getting a unit here.read more

Exceptional Service Experience at Storage One…read more I recently had the pleasure of experiencing outstanding service at Storage One, and I am compelled to share my positive feedback regarding the exceptional assistance I received from one of their employees and I am delighted to share my positive experience with this storage facility. The location of Storage One is incredibly convenient. The facility is easily accessible, making it a breeze to get in and out. Whether I needed to drop off items or retrieve them, the proximity and accessibility of Storage One played a significant role in enhancing the overall convenience of my storage experience. Security is a top priority for me when it comes to storing my belongings, and Storage One exceeded my expectations in this regard. The facility is equipped with security measures that provided me with peace of mind. The well-lit premises, surveillance cameras, and secure access control system all contributed to creating a safe environment for my stored items. Knowing that my belongings were in a secure facility added an extra layer of confidence to my storage decision. The convenience of access was another standout feature of my experience with Storage One. The facility offers flexible access hours, allowing me to retrieve or store items at a time that suited my schedule. This flexibility made the entire process exceptionally convenient and accommodated my evolving storage needs seamlessly. From the moment I walked into the facility, I was greeted with a warm and friendly welcome. However, one individual truly stood out in terms of their dedication, professionalism, and customer-centric approach. I had the pleasure of working closely with Sue Chavez, and their commitment to ensuring a seamless and stress-free experience was truly commendable. Sue went above and beyond in addressing all of my inquiries and concerns. They demonstrated an impressive knowledge of the facility's offerings and provided valuable insights to help me choose the most suitable storage solution for my needs. What impressed me the most was their genuine interest in ensuring that I felt confident and satisfied with my decision. In addition to their expertise, Sue exhibited excellent communication skills. They explained the rental process in a clear and concise manner, leaving no room for ambiguity. This level of transparency and clarity instilled a sense of trust and reassurance, making the entire process remarkably efficient. Furthermore, Sue showcased a high level of patience and professionalism when addressing my specific requirements. They took the time to understand my storage needs and offered tailored solutions that perfectly aligned with my preferences. Their attention to detail and commitment to customer satisfaction were evident throughout our interaction. I believe that exceptional service should be acknowledged and celebrated, and it is with great pleasure that I express my gratitude to Sue for their outstanding contributions. Their dedication to delivering an exceptional customer experience has undoubtedly left a lasting positive impression on me. In conclusion, my experience with Storage One, and particularly with Sue, surpassed my expectations. I wholeheartedly recommend Storage One to anyone seeking reliable and customer-focused storage solutions. Please extend my sincere appreciation to Suefor their exemplary service, which undoubtedly reflects positively on your organization.Storage One has proven to be an exceptional storage solution that combines accessibility, security, cleanliness, and convenient access. I highly recommend Storage One to anyone in need of a reliable and customer-oriented storage facility. My experience with Storage One has been nothing short of excellent, and I appreciate the peace of mind that comes with storing my belongings in such a well-managed and accessible facility. Thank you for providing such a high standard of service, and I look forward to continuing my positive relationship with Storage One.

When a business claims their storage units are climate controlled, they should clarify that it's…read morecontrolled by swamp coolers. Anyone who has used a swamp cooler in Vegas knows that they are useless over 100 degree heat. They are just a sauna at that point.

IF YOU HAVE A UNIT AT THIS LOCATION LEAVE NOW!!!!!!!! The rat problem is horrific! Rat feces and…read morepee all over our belongings. My husband has had a unit here for almost 5 years and they just recently changed ownership and it just went downhill after that! The smell is awful LIKE SOMETHING DIED AND THEY HAVE TRAPS OUT HOWEVER ITS TO LATE!. Do not recommend this location at all.

We've put this U-Haul location through its paces over the years, picked up trucks, dropped them…read moreoff, and somehow managed to survive moving day every time. The staff has always been great, and they have enough trucks to make it feel like you're shopping for a vehicle instead of hauling your life's good/poor decisions. They also offer storage boxes in different sizes if your "temporary" storage turns into a long-term relationship. If you're tackling a DIY move, this place makes the least fun day of the year a whole lot easier.

Loved the convenience of hours of operation being that we're in Vegas and it's hot. I arrived at…read more7:30 and process was fast I happened to be receiving help from the general manager. I didn't like that a photo was taken of me and the process of why them needing said photo or why it was taken. Other than that everything else was great.

Absolute best and fastest team ever. They're ranked 3rd in the nation!!…read more Will definitely only and recommend this location whenever in Las Vegas

I needed to rent a small cargo van for a couple of hours and it was so easy! The front desk staff…read morewas nice and when I returned the van later on that day, it took less than five minutes! I highly recommend this U-Haul location!

We loved using Ofer! So helpful and gave us great rates. He let us use the dolly for free and he…read moretook a day off our rental. We plan to use him again the next time we move. If you need a moving company they can refer a company for you. Thanks again guys!

Have rented a few trucks for this location. They always have great customer service. I would…read moredefinitely call them first to make a reservation. Ofer always does a quick job getting us our truck so we can handle our move. We can drop the truck off at night and he just bills us in the morning so thats a timesaver.

Renting the truck was very easy. The pick up was quick and the staff was extremely friendly. We…read moremoved across town so most likely we will not be renting from this location but I will definitely recommend it to my friends.

The best staff and the easiest check in process…read more This is the best uhaul location I've ever uses. The ladies at reception were a great team in getting everyhting we needed.

I come here twice a month to rent multiple trucks and they are always very accommodating. I would…read moredef recommend this place to any people needed a truck last minute.

This storage facility has a SEVERE feral cat infestation which was never disclosed. We moved our…read moreboat and jet skis to Storage at Summerlin in October 2025 because of the affordable monthly price. After only 6 months in storage, both of our vessels have SEVERE damage due to the cats. Scratches all over, 3 covers & carpet completely ruined from cat urine, and even dead cats on our boat. Over $2,000 in damage. I wouldn't recommend storing anything here.

Bo and Greg are SERIOUS rockstars. They were on time, super efficient, crazy awesome at jenga for…read moremy POD. They were careful with all of my things and also respectful of not hitting walls or corners. I wasnt sure all my stuff would fit and they worked their magic! Really really grateful for their help moving because it is 100% they are GOOD at what they do! If you need honest guys who are strong AND strategic movers, dont hesitate to book Bo amd his team!!! I HIGHLY recommend!!!

They came on short notice. They were reasonable and quick. What more would you want with a mover…read more They came prepared with Dollies and even though it was a hot day they knocked it out of the park. I would highly recommend.

Haven't even picked up my truck yet and already a nightmare to deal with U-Haul . They have my pick…read moreup at the wrong store and there's no trailer and there's supposed to be . They called and left a voicemail when they were supposed to email me . I've called 8 times every time on hold for 20 minutes directly then at the 20 Minute mark I've been hung up on every time . Needless to say it's already been a giant pain in the ass and I haven't even got the truck yet . I recommend Penske just pay the difference every time you can you can at-least talk to someone and fix the problem

I had an inspection to see if the hitch could be put on my car they said yes, no problem. I brought…read moreit in 6 days before I move because they are so backed up they employee Nicholas says it can't be done. Which is fine, wish I would've known that in the inspection 2 weeks prior instead of getting the yes and overlooking details. I had cancelled my movers and now have to pay double. I asked what could be done the employee Nicholas spoke to the manager who said "we have enough business booked out so there's nothing we can do for you" pretty unprofessional and rude. I'll definitely be letting know all my friends and family not to go through U-Haul!