Kindest workers, so understanding and reasonable. You can tell they really care about the customers and the flower choices are amazing

Outstanding Delivery truly exceeded all expectations. From start to finish, their customer service was exceptional--kind, attentive, and genuinely caring. You can tell they take great pride in what they do, and it shows in every detail. The flowers were absolutely stunning--fresh, vibrant, and thoughtfully arranged with so much beauty and care. Each bloom felt intentional, creating an arrangement that was not only visually breathtaking but also deeply meaningful. The delivery was seamless and handled with such professionalism, making the entire experience stress-free and memorable. Outstanding Delivery doesn't just deliver flowers; they deliver joy, emotion, and a personal touch that makes all the difference. I highly recommend them to anyone looking for beautiful flowers and truly outstanding customer service. read more

The Hesperia Florist - Florists Near Me - Hesperia, California

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I found 2 flower shops in my area. I was looking for a Haku (Flower Crown) for my daughters senior night. She wanted red and white flowers. The 1st store I went to quoted an outrageous price. Ordering directly from Hawaii was cheaper. So I went to the 2nd shop. So glad I did! Cecilia was so patient with me. She listened to my idea and created a beautiful headpiece for a memorable day. The price was 2xs less than the 1st store I went to. I would recommend Hesperia Florist. For one, Cecilia was welcoming, patient and kind. For two the reasonable cost and beautiful outcome of the Haku. Thank you so much! I'm a very satisfied customer. My daughter already said she wants another one for graduation. read more

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I feel like I got over priced gave me half a dozen for 45$ they look OK but would not come back rather get 2 dozen at stater bros for same price. Would have politely declined on getting them but got charged ahead of time. read more

Great professional customer service, quality, and beautifully fresh flowers. Vanessa is very accommodating and knowledgeable. Highly recommend this flower shop and will be a longtime customer. read more

The customer service yes is absolutely amazing. But I was so disappointed and pissed off and frustrated with the way my bridal bouquet turned out Picked up my bouquet about 415ish the Friday before I got married and I was told to put them in the fridge when I get to my venue. Which was only a 45 min drive. So I put them in the fridge. And the next day when my photographer got to my venue she asked for my bouquet to take the pictures and I pulled them out of the fridge and they looked like this my Lillie's were all yellow and brown. The roses and babies breath were falling out of the bouquet. Pedals from the roses were falling onto the floor. It was my big day and I couldn't even use my bouquet I'm still so disappointed with this. When I get back into town I plan on calling the shop for a refund. read more

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Amazing! Thank you HF what an amazing job y'all did! Told them my budget and they delivered right on time! read more

The Hesperia Florist - Florists Near Me - Hesperia, California

This honestly had to be the worst customer service I've experienced. Went in for flowers and was treated as if we couldn't afford them, gave us bruised flowers and over charged for them. If I could give 0 I would. Wish I had took some pictures but I went to a different flower shop and they were able to replace them beautiful bouquet how I wanted at a reasonable price. read more

If I could give 0 stars I would. Flowers dies the next day and paid for overpriced flowers. The manager Cecilia was also very rude about it. Do better Cecilia! read more

My friend lives in Hesperia and I was searching for a local florist online to send her some flowers for her birthday. I came across a few florists online and decided to go with this company because the pictures of the floral arrangements on their website look amazing and the prices are reasonable. I called the store directly and placed my order. Customer service was exceptional. The store even texted me a photo prior to delivery. My friend said and I quote "it is the most beautiful arrangement she has seen, ever?" I highly recommend this company for anyone looking to a florist in the area. read more

The Hesperia Florist - Birthday floral arrangement - Florists Near Me - Hesperia, California

I highly recommend Hesperia. We had a last minute emergency for a boutonniere and a corsage. I called them an hour before they close and they made it happen. I appreciate the girls Emily and Cecilia and would highly recommend them. read more

The Hesperia Florist - Florists Near Me - Hesperia, California

Once again, awesome job on the Valentine's flowers! My wife loved them and they last! The women who put the arrangement together obviously enjoy their work and were justifiably proud of their work! Thank you!!! read more

They make big beautiful arrangements. Staff is friendly and helpful. Got an arrangement for my mom who graduated! Very colorful and big! read more

The Hesperia Florist - Florists Near Me - Hesperia, California

I was a little disappointed because what I ordered and what was delivered were two different things , I would've tried someone else if I knewI wasn't getting what I paid for read more

I requested they send me a photo of the plant before delivering. They sent the recipient a photo before delivering. And it a bad photo at that. I tried to contact the shop an got a oops sorry my assistant did that. No apology or remorse for $85.00 I did expect something a little nicer. And I specifically asked them NOT to contact the person these were being sent to. I wanted to surprise my mom with something special and they ruined that. At a time when things are going bad this just added to an already rough day. I just wanted to send a nice plant and this what I got. I wanted to see it before it was delivered. Not a picture of the plant sent to my mom. Who was at the hospital with her dying husband and I told the lady on the phone that when I called and ordered read more

The Hesperia Florist - This is $85.00 plant - Florists Near Me - Hesperia, California

It was definitely my fault for waiting until the last minute, but I couldn't find gladiolus anywhere! I called Hesperia Florist (with 30 min til close) and not only did they have them, but they were able to put together an amazingly beautiful arrangement in such a short amount of time. I appreciate you being so accommodating (especially during such a busy time of year) at just a moments notice. Thank you for saving the day!! read more

The Hesperia Florist - Gladiolus floral arrangement - Florists Near Me - Hesperia, California

Live out of State and they helped me send a beautiful arrangement to my Aunt. They sent me a picture of the arrangement which is always nice. Prompt and reasonably priced! read more

Very unhappy with them. I just got out of the hospital and I'm on oxygen, I was told to come to the gate to pick up my flowers. I explained that I was sick and couldn't. I was told they were to busy to bring them to my door, that they would have to deliver them after Valentine's Day. My friend paid just like everyone else to get them to me for Valentine's Day. I felt that they took the money but didn't do their job Delivering . :( read more

There customer service is wonderful. I went in to conduct my business with them. The clerk was very nice and gave her condolences. Later that day the manager called me to verify the order, again very nice. Unfortunately on the day of my father's funeral the flowers I ordered were wilted and disheveled. They were the right arrangements but the presentation was awful. Luckily family had donated a few other flower arrangements that were beautiful. It's so sad when you put your trust into a small local business and they just didn't get it right. These other arrangements came from Corona CA and LA area and still looked fresh. Such an embarrassment to have local florist deliver such awful looking flowers to my father's funeral. I can't believe I paid over $500 for this! By the way this is second review and the manager still has yet to call or comment. I had received an email from Hesperia Florist to leave a review and I did but didn't get a response. read more

The Hesperia Florist - Florists Near Me - Hesperia, California

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Love this florist! They did a great job. Beautiful corsage and boutonnière! We love it! Will continue to shop there. read more

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We ordered an expensive arrangement for Mother's Day, which was to include several pink roses, amongst other pink and white flowers. The arrangement that was delivered, while pretty, contained NO ROSES at all. It was mainly carnations and baby's breath. I consider this to be fraud. We are very dissatisfied with this florist and will not use them again. read more

What can I say? This shop works very hard to ensure flowers are delivered fresh, elegant, and on time. All of my arrangements (and plants!) over the years have been BEAUTIFUL and GREAT VALUE. No matter what reason you need flowers for, be sure to visit Hesperia Florist. read more

My husband sent these last week they are festive and beautiful.

I was upset to hear that a friend of my grandmothers ordered her flowers for Valentine's Day. My grandmother just got out of the hospital and her friend wanted to do something nice for her. The delivery man refused to deliver to her door because she lives in a gated community. His excuse is that he had other customers who want their flowers. It's sad that people choose to treat senior citizens this way. She is a person, she is a customer. She is also on an oxygen tank, and couldn't meet him at the gate. It took more time arguing on the phone with them then it would have to just bring them to her door. It would have taken three minutes, instead she got nothing. Thanks for upsetting her when someone was trying to make her day better. read more

Flowers were nice However they were delivered an hour later then promised, and the bow was different from the photo read more

So my husband was out of state for my birthday so he decided to order my favorite flowers ( pink roses and sunflowers). He went to the florist that he knows in town and she called and placed the order for him. So the flowers were there when I got to work and they were nothing like he ordered and it hasn't even been a week and they are almost all dead, I have never had flowers start to die on me the next day. My husband paid $70 for them so he was disappointed that it wasn't even what he ordered. I also have been trying to call them and no answer. Very disappointed with here. read more

The Hesperia Florist - Florists Near Me - Hesperia, California

Kim professionally and beautifully arranged the flowers for my Mother's funeral service. Kim was a delight to work with. The flowers needed to be at the mortuary early for transport to Riverside for a morning service and afternoon graveside. The flowers arrived on time and fresh and they stayed fresh and beautiful way past the afternoon graveside interment. Thank you, Kim, for making this difficult time beautiful. read more

The Hesperia Florist - Florists Near Me - Hesperia, California

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Wonderful experience. Calling just before closing Kimberly was very patient helping me with my order. Did a beautiful job putting together a cheery arrangement for my granddaughter then made the delivery! Really cheered up my granddaughter. The picture she sent was perfect! Thank you so much Kimberly. Whenever I need flowers in that area I will definitely be calling you. Would certainly recommend you to anyone looking for something extra special from a caring business. Thank you again read more

Amazing customer service! And beautiful bouquet! I had a same day delivery request Hesperia Florist and the only thing I was specific about was lavender roses mixed bouquet! An it is as stunning! Thank you! read more

The Hesperia Florist - Florists Near Me - Hesperia, California

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Called in for a last minute corsage and lady on the phone was so sweet and helpful! The corsage was ready within 15 -20 mins. Simple and beautiful! Thanks ladies! read more

Hesperia Florist is amazing! I've been going to Kim for about 6 years now. She did the flowers for my father's funeral and my husband went here for all my anniversary arrangements. I just went in today for something a little different just to say thanks to a friend of mine and got a beautiful spring bouquet. The flowers are so fresh and my girlfriend absolutely love them. Kim will work with you on anything! Ask for her! read more

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My husband purchased flowers for me for our anniversary. They were delivered at 10:30 am and by 4:00 pm the same day the roses had already wilted and the stems were drooping and the purple asters were all brown around the outside edges. I called my husband and told him who in turn called Hesperia Florist to advise them that some of the flowers in the arrangement were already wilting and dying. He said the owner was very nice and agreed to bring me new flowers the next morning. The following day, the delivery person came about 11:30 am to exchange the arrangement. The security guard came to look for me and I was not at my desk. She then looked in the break room and the restroom and could not find me. (I work in a large office) She offered to take the flowers on my behalf and the driver said she had to speak to me personally. The security guard then told the delivery person that I must be at lunch. The driver then stated she would come back a little bit later. The flower shop then called my husband and said that I was nowhere to be found and if he wanted the flowers exchanged, I would need to take them myself to the flower shop for an exchange. He said that was unacceptable and told them he would like them to deliver them again as he had just spoken to me and confirmed I was at work and this is what they said they would do. (the flower shop is .06 miles from my work) The woman refused. He then asked for his money to be refunded as the flowers were already dying and he was told he would need to speak with the owner and she was not there at this time. He asked that she call him when she got in. At 2:15 I called the florist back as I had not heard back from anyone and new flowers had not been delivered. I reached the owner. She said she was going to exchange them for me the day before when my husband originally called but then said since my husband was rude that she was no longer going to deliver them to me, I had to come and get them. I told her that that was horrible customer service I asked her if she quoted my husband a time that she would be there to exchange the flowers and she said no, she can't quote a specific time. I then asked then how was I supposed to know when you would arrive? I also told her that the receptionist offered to get the other arrangement from my desk and the driver told her no, she needed to see me. The owner then said it must have been a misunderstanding then and said, ok, how about this, I will bring you new flowers and send my delivery person to come and get the other flowers and I will refund your money because of the miscommunication and problems. I said that would be wonderful! Within 5 minutes the delivery driver was there and said she was in the area and was picking up the flowers. I asked her where the new flowers were and she said she was going to get them and come right back. I asked her if I need to sign anything and she said, only when I deliver the new flowers. She said this in front of the security guard and the receptionist. An hour later I called the flower shop again and the owner answered. I asked her when they would be delivering the new flowers and she said, I am not delivering new flowers to you! I refunded your money and I didn't have to do that! Why would I give you new flowers! I reminded her that an hour before she agreed to exchange the flowers and refund the money. I told her that I also spoke to the delivery driver who said she would be coming back with new flowers and she said she never said that and if I want more flowers I would have to pay for them! I reminded her that I never asked her to exchange the flowers AND refund my money, all I wanted was an exchange, she offered to do both. She insisted she never said that and refused to bring new flowers. During both conversations she was raising her voice at me and interrupting me. At one point I said to her, you keep interrupting me and I asked her to let me know when she was ready to let me speak. I told her that I have never received such horrible customer service from a business and I was appalled that she would agree to do something in order to rectify a situation and then act as though she never said that. I said I can't believe as a business owner you would argue with a customer over them not being satisfied that they paid $60 for flowers and the flowers were dying the same day the arrangement was delivered. I told her I would be writing a review on YELP, Victor Valley News Group on FB and contacting the BBB as I was provided such horrible customer service. She then told me she would report me. To what, I am not sure. I would advise NEVER to do business with Hesperia Florist as they provide you with dying flowers then blame you when you want to exchange them. This was our first and last time doing business with them! read more

I placed an online order for an arrangement for my dad's memorial service. The day before the service they told me my original order never went through, so needing flowers for the very next day I placed another order and even paid more for the rush. At the memorial service...surprise I had 2 exact orders, and of course, charged twice. After numerous calls from me and the mortuary, no one would accept responsibility and I had to pay twice. God forbid they lose some profit one order, and being totally rude and over talking me on the phone. Worst customer service ever.The mortuary felt so bad for the mixup the florist made they reimbursed me. I cannot thank Kern Mortuary of Hesperia enough for going above and beyond to make this terrible time in our lives as smooth as possible. Alberta Sherratt at Kerm Mortuary certainly went the extra mile for us. read more

I dont like ordering flowers at floral shops but i was desperately trying to find one in a rush for someone' funeral. And the lady that attended us was very sweet and professional. She quickly helped us with ideas that exceeded our expectations. She was finished in less than 20 minutes. The arrangement was beautiful with a very good price. I wish I had a picture but I didn't think it was appropriate for a mournful time like this but I will definitely be back. read more

Kim at Hesperia Florist helped us with floral arrangements for a funeral. She was so helpful, made beautiful arrangements, and was reasonably priced. read more

Very nice staff and beautiful flowers. I placed an order and was satisfied with the results. I recommend the florist here and will be a returning customer. read more

They had maybe 4 arrangements to choose from and the cheapest was 50.00 i would have liked to see more selection and maybe a little less costly. The florist was very nice i hippie they make a bigger selection to chose from I the future. read more

This was a last minute same day delivery that I placed on their website. I went with the quick and easy preset arrangement that is offered from all most every florist. I order the "Premium" which was the biggest and most flowers that could fit in the Happy face cup. I paid the $20 upcharge and excepted what was shown on their website. I placed my order at 11:30am, I had to call them at 4pm to check to see if the flowers had been deliver yet. The answer was "No, but we are heading out to do delivered in just a bit". I ask if they could please get the flowers there before 5pm due to the fact that my mom was being pick up to take her out to dinner and I didn't want her to miss the surprise of receiving flowers. They did get the flowers there in time (of course they are only 2 blocks away from my mom's home). So they did a great job at getting them there by the time I ask and had to call about. I am upset that I paid for the "Premium"$20more and my mom received the "Standard". I emailed them from their email on their website, but it came back to me "unable to deliver". I am debating whether I should call or stop by, not sure what their response will be. I have posted both pictures with this comment. Hopefully they will see their mistake and do the right thing. read more

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This week I ordered flowers from Hesperia florist or (AKA) Avas Florist. I expressed the importance of this special day as it was my nephews funeral. I ordered the top of the line premium flowers for the casket as well as two standing bouquets. to my disappointment when I got to the church, the flowers were pathetic looking to say the least. It was embarrassing but little too late to do anything about it. They charged me for premium and sent the smallest bouquets I've ever seen. I was specific as to the type of flowers and was assured it will look like that. this place took advantage of us and embarrassed the family. Other flowers that were sent to the church by other family members and purchased elsewhere were large and beautiful. I wish I knew where they bought them. since I bought ours online, I was deceived. look elsewhere to buy your flowers especially if it is a special occasion. read more

I called and asked for Kim. She was very helpful. Delivery at a distance required an extra fee and flowers were pricey but very nice...a large creative arrangement on a stand for a memorial service. I was happy to have found a florist who would deliver to Wrightwood and would allow all arrangements by phone. I asked Kim to use fresh seasonal flowers and her choices and design was lovely. read more