Absolutely outstanding service, showed up and they were able to put something together on the spot…read more The selection of flowers was amazing and very competitive priced.

Given the nature of the event, this was disappointing and frankly embarrassing for our group and…read morethe family involved. Sympathy arrangements require attention to detail and sensitivity, and this error should have been caught before delivery. We also noticed the handwritten notes attached to the order were rushed and difficult to read, which further added to the impression that the arrangement details were not carefully reviewed. We understand mistakes happen, but for an event of this nature, accuracy matters greatly.

I needed to do something goofy for my 70th birthday this week, decided to dye my hair something…read moreBRIGHT! Alonzo was THE MAN!! I was thinking blue but told him my main goal was to get double takes from total strangers and have my wife wondering if my little choo-choo had gone chug, chug, chugging around the bend. Extra credit if it was bright enough to be seen from space. Alonzo got me trimmed up, bleached me, then went blue in the left and purple on the right. I LOVE IT!! Mission accomplished!

Great customer service and flowers are beautiful and last…read more Prices have gone up significantly but still worth getting from them

Owner or manager never returned my call or addressed never delivering the flowers I ordered for my…read moremother's birthday. I had to go through my bank and report fraud. DO NOT ORDER FROM HERE!!

Under new management with some lady named Connie and somebody else. Flower arrangement quality has…read moregone down. They've also increased the prices of everything and what you get for what you pay is not worth the value. I've been coming to Fairytale Flowers for almost a decade and this is a sad day for me. Dayna and Linda it was a great run and the high desert will miss you tremendously.

Do not order from them. My son passed away they delivered an arrangement from my work with half…read moredead flowers and won't return my call. ****terrible service**** ****unprofessional and will make sure everyone knows. This is supposedly one of their locations in oak hills

I ordered a Mother's Day bouquet from this business and was extremely disappointed with what was…read moredelivered. The arrangement the recipient received looked nothing like the photos or description of what I ordered. Several of the flowers appeared wilted, withering, or already dead upon arrival. For over $80, I expected a fresh, high-quality bouquet, especially for such an important occasion. Unfortunately, the arrangement looked rushed and poorly put together, which was embarrassing to send as a gift. I understand holidays can be busy, but quality and freshness should still be a priority. Based on this experience, I would not order from here again.

It's our 41st anniversary and I needed to get some flowers for our Anniversary. AV Florist has a…read moregreat website and it was easy to order this awesome bouquet for a good price. They even followed all of my directions. They were great to work with!

Bianca is Amazing! I called and needed a last minute order. She was able to put a beautiful bouquet…read morefor us and deliver it! We are forever grateful! She was very kind and helpful. Excellent Customer Service. Tami M

The flowers looked beautiful and there was a very wide selection. Although it is for sure on the…read morepricy side, the ladies will wrap it for you beautifully with ribbon and paper of your choosing, as well as throw in some extra design for you. The one thing dragging it down is the price for sure so if you want a grand and extravagant bouquet be ready to pay a hefty amount, as it is around three dollars per stem.

Hands down this is the best place to get beautifully decorated flowers! && the girls are amazing…read morehere, they've helped me 2 consecutive times, the first time was so last minute for my moms bday I had no idea what I was picking/doing and was so stressed, the girls helped bring a beautiful bouquet alive for my moms bday, I got to pick some flowers and colors and they created it which came out so beautiful! We also added butterflies to it since she loves butterflies & My mom absolutely loved it she cried when she saw the bouquet. And this second time it's Mother's Day & of course last minute me all over again I came in saw a beautiful bouquet saw the girls and we added some more flowers I chose plus the butterflies and it came out so beautiful as usual. I highly highly recommend them they are all so sweet here, and genuinely care about what you want and they try so hard to bring that spark ur wanting or looking for in flowers come alive for ur loved one. The flowers are all so fresh here and pop! They definitely have a eye for decorating. Thank you so much for always helping me I will continue to always come here :)

Impressed of the expectation and the reality. Ordered yesterday not able to deliver same day called…read moretoday around 12 because they didn't received anything she said call back around 4 for this to be delivered i don't know if this is a joke or what. I understand its a family owned business this is why im trying to help a small business instead of buying from a big known company but seriously?? Im sure that with the money i paid i could of get more roses from the guy in the exit of the freeway. I called and spoke to Gaby she explained that they did some substitutions but this doesn't look nothing like the one i ordered. She told me to call tomorrow to speak to a manager but they will probably go and pick up the flowers if i want my money back lol just so ridiculous!!!!!

Honestly I would recommend going in person it's a lot better. Great customer service from the young…read moregirls. I understand they're a small shop, but forever one else I would just recommend having a lot of patience. I've learned to just tell them to leave it outside cause if you don't tell them they'll delay the delivery if no one is home because they do need a signature or proof someone received the flowers.

I am very unhappy with this florist. I live in San Diego and wanted flowers delivered to someone…read morein Victorville. So instead of using a big online flower delivery company I decided to use a local florist in Victorville. I called and said I wanted a nice colorful plant delivered for $100. I also asked for a picture of the plant before it was delivered to confirm it was something that I would like. The clerk had excellent customer service and said he would make a arrangement that included a plant and colorful flowers and agreed to send a picture. Well I never received the picture. So I had to ask someone that I knew to send me a picture. Well after I saw what was delivered I knew that I had been ripped off. I would have gotten more for my money using one of the big flower delivery companies. So sad when you try to support local businesses you get ripped off.

I just called the business to have them send flowers to my mother for Mother's Day. Bill, the…read moreowner, couldn't have been nicer and thoughtful. He on it - I'll follow-up with the review for the flower arrangement once I hear back from Mom.