Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Brought three pairs (one pair were sunglasses) and one lenses replacement where I kept the frames…read more Each was wrong Because they were progressives, tinted, and bi, I really tried to make the best of it, until I realized that it wasn't me, it was actually my glasses. To read as in books, etc., I have to raise my head up and attempt to fit the reading in the bi-focal. When I specially ask for more reading space across the bottom. At work, I can't read my computer screen, it fuzzy. So I'm going to call today and see what run around I am going to get. P. Jackson-Walters

For the past 7-8 weeks, I've been suffering from severe eye irritation and have been on steroids…read moredue to what I believe is a misfit contact lens placed in my left eye by this location. I have keratoconus, and I explained from the beginning that my symptoms only occur when the lens is in , yet the staff dismissed my concerns and blamed UV light exposure without conducting any proper investigation. Every time I went in it was a check to see if the inflammation has gone down and the inflammation definitely kept coming back. I repeatedly told them something felt wrong with the lens, but I was ignored. I even went as far as to wearing sunglasses every day. After nearly six weeks of ongoing inflammation, I was finally allowed to speak to the director who had originally fit my RGP lenses years ago. Once he examined the lens, he acknowledged the issue and said he would order new lenses. But even after that, no one at this location followed up or made any effort to ensure the follow up with me about proper paperwork and prior authorization that were submitted to my insurance. There was no coordination or urgency, despite my repeated concerns. When I visited on July 22 to request my medical records IN PERSON so that I could have them reviewed by an attorney, the manager initially told me he would provide me with a prepared document. But later during the same visit, he completely changed course and claimed I would have to "go through corporate." This kind of shifting response is not only unprofessional , it's a violation of my rights under HIPAA, which guarantees access to my own records. The general manager, Candace, was supposed to contact me that same week, According to them, she was out and would come in on Thursday , and despite multiple attempts and assurances, I've received no call, no voicemail, and no explanation. I've since filed a grievance with my insurance carrier and reached out directly to Henry Ford Health board members. It's now been over two months of pain, blurry vision, and being trapped in a position where I can't work or drive without a lens that causes me pain. Henry Ford Health System needs to do better. Patients deserve responsive care, honest communication, and full access to their medical records , not runarounds, excuses, and for me a form of possible medical neglect. The inner corner left eye is in the photo. And even though it doesn't look so big, it is Definitley really uncomfortable.

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

Absolutely love this optometrist. Dr. Semma is the best! They always get you in right away if you…read morehave an issue, and the office is so chic and clean and brand new with a great selection of glasses. Love coming here.

The best! My family switched our eye doctor this year to Dr Semma at Maple Eye Care & Eyewear and…read morewe couldn't be happier! Dr Semma is the complete package - highly trained/educated and knowledgeable, personable, great with kids, comprehensive, patient and kind. He has a beautiful & modern office with latest equipment and testing. He does both glasses and contact lens examinations. His office has a very nice selection of modern frames for kids and adults. He grew up in this area and is committed to the community, which is exemplified in how he treats every patient that walks through the door. Dr Semma has earned our trust and our business for life. We are thankful to have him as our doctor. Go see for yourself why he is the best!

The only thing I can say is that if you have vision issues that other doctors have not been able to…read morecorrect, COME TO DR. SOBEL!! I have keratoconnus and did not even realize that I could not see until Dr. Isobel started examining me. He us meticulous and very caring. I have recommended him to everyone because at 55 I see better than I ever have with my new scleral lens. A.D.Blake .

Personable and take the time to help you. they take the time to help you with selection and…read morechoices.

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

Eternally grateful for this place!!! Dr Debra Feinberg is so great explaining things and spending…read moreher time on you.

This place is extremely unprofessional. I was a there and walked out as soon as I seen the way the…read moreemployees treated a women. It was honestly disgusting. I over heard her complaining that she had brought her glasses in 3 times because each time they had gotten her prescription wrong. After she complained and asked them to fix it for a 4th time, they started using inappropriate language and calling the women hurtful things. They threatened to kick her out and it honestly just made me very upset. This women was getting kicked out and yelled at because this facility couldn't do their job the first time, so she had to come back a total of 4 times. Honestly it's ridiculous. I seen the women, she was honestly fairly calm and nice with the request to fix her glasses. It just makes me sad to see the disrespect that this old lady was treated with.

Really cool to see a proper optical boutique in Michigan. There's maybe two others anywhere near…read moreDetroit, and this one seems like the best for selection. Shop upcharges a pretty standard amount, but fitting and warranty come with that, both of which seem pretty great. Steller service - personable, thorough, and customized. No complaints with initial purchase or product. If you want some cool luxury frames, even just once in your life, this is the place to do it in this area. Location: 3* Convenience: 4* Service: 4* Product/quality: 5* Aesthetics: 2*

All of my experiences with "Shades Optical" have been positive. I've purchased prescription…read moresunglasses from them as well as my primary eyeglasses. The staff is always friendly and professional. They seem to always go out of their way to ensure my issues are addressed. They have become my "go to" location for glasses (as recently as today, 08/13/2026).