I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.

I've been see Dr. Kuczynski for many years and recommend her to everyone I know. Incredibly…read moreintelligent and she has wonderful personality. This Dr. will treat you with warmth and respect. I've never had her be wrong with any eye problem I've ever had. Her staff is accommodating and friendly. I highly recommend this office to all.

Dr. K takes care of my mother's eye care and she is very thorough, friendly, professional and she…read morehas a fantastic staff and a lovely office.

Dr. Kalt's knowledge, skill, and ability to understand the inner workings of the eye makes him a…read moremaster of his craft. Dr. Kalt gets my highest recommendation for being one of the best in his field. He will more than achieve the results you are looking for. You are in good hands with this gifted surgeon.

I'm not a new patient to this practice but felt very compelled to write this review. We can all do…read morea lot of complaining when things go wrong, we take for granted when things are done for us. I want to send out some thanks and praises to Dr. Kalt. His diligence and drive for perfection along with the love for his work is nothing but a HUGE plus to all his patients. He and Dr. Katz, ARE the practice. But that first person, makes an office. In this office you barely get in the door when you're greeted by name from across the room. The "friendly", informative an most helpful, Christi at the front desk is the key person in this office, she sets the tone for your visit and does it VERY well. I wouldn't trust my vision to just anyone. I'm so blessed to have found these doctors and their entire caring staff. Remember to thank all of them and say hi to Christi for me!

I needed glasses repaired. I took them to Target even though I hadn't purchased them from Target…read more Debbie assisted me. She repaired the broken screw and replaced the nose pads-no charge! I recommend Target Optical-a friendly helpful place, and Debbie. Thank you!

I arrived for my 10am appointment, dr. had not arrived yet. At 10:10 I asked the receptionist if…read moreshe knew when dr would be coming in, she said no. By 10;15 I left. The receptionist was very nice. However, very rude of the dr to not come in on time for clients. Will not go back, my time is valuable too.

I've ALWAYS had a WONDERFUL experience with America's Best in Royal Oak, Michigan. I just got my…read moretwo new pairs of glasses & I 'm very happy. The staff is ALWAYS very professional, polite. I very highly recommend them!

I am a longtime customer (until now) and had an experience that left me stunned. The Dr was great,…read morethe assistant Emma was fantastic and couldn't be more helpful. However the whole experience was soured by the rude and unprofessional behavior of the manager by the name of Justice. As Emma was trying to complete my order, Justice was frantically rushing around the store looking for a pair of glasses she had lost and rudely interrupting the other employees who were trying to service customers. Just as Emma was finishing processing my order, Justice yelled from across the store "stop what you're doing and come over here and do a fitting" for a walk-in who had just arrived. Emma responded by telling her she was almost finished with me and would be right over when she finished. Justice snapped back "walk away from what you're doing and get over here now, I'm not doin this all myself", leaving me to wait while Emma dropped me as she was ordered and helped another customer with the fitting. When she was finished with that customer, Justice attempted to assign her to another walk-in at which time I spoke up and asked "can we finish with me first"? Emma returned to me and literally folded the order form, put it in an envelope and wished me a good day, apologizing for what just happened. I believe Justice is absolutely in the wrong job. She was unprofessional, rude, abusive, and clearly had no situational awareness of what was going on around her. I'll never go back to that store. Justice behaved as if she has some form of mental health issue. Whatever it is, she should not be managing other employees or dealing with the public. I've seen multiple reviews complaining about this woman by name. When is corporate going to do something about her. Retraining, demotion to a level she can handle, or termination would be in order for her.

I stopped by with several pair of glasses that needed minor repairs…read more At the door, I found I needed to call for someone to let me in. They did all of the appropriate covid safety checks and then I got to meet with Julie Nelson. None of my glasses were purchased there, however, Julie was extremely pleasant and repaired 3 pairs. When I asked what I owed her she said nothing. So courteous! So helpful! Covid precautions (mask, hand wash, Temperature check, distance). I will definitely be back next time I need an eye exam or new glasses!!! I highly recommend. :)

I purchased Cartier glasses from Pearle Vision Royal Oak on April 1, 2025, and dropped them off on…read moreMay 5 to have prescription lenses added. I was told it would take 3-4 weeks, but after being given multiple false completion dates (June 6, June 13, June 17), I finally received them on June 18--with no apology for the delay. Assistant Manager Resha told me the glasses failed inspection and were being expedited, but the communication was poor and inconsistent. I paid over $1,800 for my frames and lenses and was only offered $50 compensation for the delay by the manager Tracey, which is completely unfair. Very disappointing experience. I paid in full with no issue, but was left waiting weeks with no accountability.