Compassionate Dr. and friendly, knowledgeable staff. Thorough exam. A wonderful selection of…read moreframes. Highly suggest.

I had a vision issue and I am a Pilot. Generally not a good thing to have. I had a ruptured blood…read morevessel and an active bleed behind my right eye that started clouding my vision. I called The Hills Eyecare and Optical and they got me in the same day. Dr. Crissman Head was wonderful, she diagnosed the problem immediately, and immediately made appointments for me with two different Retina Specialists, one the same day, and one the next day for a second opinion. It has been a month now since my initial visit. I just had a follow up appointment with her and the vision in my right eye has improved from 20/100 back to 20/30. A little bit more to go to get me back to 20/20, but I can't thank her enough for her immediate attention, and for being willing to make the calls to get me in with two different specialists right away. Thank You Dr. Crissman Head, your attentiveness is very much appreciated. - David Robinson

Best place for eyewear! They give you great personalized service as well as their products and…read moreprices. Gina has helped me find just the right glasses for a number of years. She's the best. I will never go anywhere else!

The ladies are REALLY NICE. That said, their lab is…read moreterrible. They took forever and had to remake them several times. The first time I picked them up, they gave me headaches. Turns out, they had the astigmatism correction wrong. Just enough to make them unwearable. The nice ladies helped figure it out, we tried again. This time, reading with them was blurry. Gave up. The nice ladies gave me a refund. But this after literally months of waiting for a pair of glasses. Costco got the same prescription right in a week. You do the math. Also, for some reason, they are only open three days a week.

I had a very positive experience at Advanced Ophthalmology Associates. From the moment I walked in,…read morethe front desk staff was welcoming, kind, and efficient, which immediately set a great tone. The technician who assisted me before seeing the doctor was equally excellent. She took the time to clearly explain each step of the process and answered all of my questions with patience and professionalism. That level of communication made me feel comfortable and informed throughout the visit. Dr. Kuczynski was outstanding. She was attentive, thorough, and genuinely caring. I felt truly heard during my appointment, and she explained everything in a clear and thoughtful way. It's evident that she prioritizes her patients and takes the time to ensure they understand their care. Overall, a very well-run practice with a team that values both professionalism and patient experience. Highly recommend.

We are trying to get a refund for problems on a lens that had to be replaced…read more We had surgery and things did not go well.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.

I've been a loyal Fraser Optical customer for years, always choosing their top-quality lenses and…read moretaking great care of my glasses. Unfortunately, this has been one of the most disappointing experiences I've ever had with any business. Within one year, my lenses have cracked three separate times -- always in the same spot and always within 1-2 months of getting them replaced. I have never dropped or damaged my glasses. This has never happened to me before, and I usually keep my lenses for 3-4 years without issues. When I went back to the store to address the problem, the manager was extremely rude, dismissive, and unprofessional. Instead of helping me understand why this keeps happening or offering a real solution (like checking or replacing the frame), he told me there was nothing more they could do and that after this remake, I'd be "on my own." When I said I might dispute the transaction since I wasn't getting the service I paid for, he told me to leave the store and sarcastically said, "good luck with the dispute." It was humiliating to be treated that way, especially in front of my wife and kids. I paid over $600 for what I thought would be quality lenses and customer service -- and instead, I left feeling disrespected and disappointed. I've always supported local businesses, but I cannot recommend Fraser Optical after this experience. Quality products mean nothing if the management doesn't stand behind them or treat customers with basic respect.

I have been going there ever since I had to start wearing glasses. The ladies and front desk staff…read moreare very kind to me. The two times I had to interact with Adam it seemed like I was a bother to him he was a little disagreeable when talking to me, angry almost. I drive out my way to go there because I liked them. I think I was over charged. I am not happy about my serve. Instead of him looking to see what I was charge for he kept questioning me very argumentative.

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

Brought my daughters broken glasses in to the chesterfield location at 23 and gratiot to see if…read morethey could be fixed. No appointment, glasses were purchased at a different store, they had no obligation or reason to help us but, Amber greeted us immediately took the glasses, went to the back fixed them up and had us on our way in about 15 minutes. Very appreciative and will be recommending anyone I know to come see them.

I've been coming here for about twelve years and have been happy with the doctors and staff and the…read morecare they have provided. The staff is good at helping me make the most of my insurance. When I had two different insurance plans, they helped me maximize my insurance so I could get the most out of the insurance and pay as little as possible. Everyone is friendly and they quickly make appointments and order contacts and lenses. I would recommend this office.

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!