This is a great hardware store and home store in the Greenfield retail area. It has tons of stuff from tools to plumbing to electrical to lumber to Holiday decorations to flooring. Everything you could want from a large box hardware store. I came here to get Traeger pellets and they did not have the ones that I wanted, but they do have a good selection of them as well as Traeger accessories and, Weber grill accessories, and grills. They have a ton of holiday items, including reeds and decorations, poinsettias and a Christmas tree lot. I don't come here very often and even though they didn't have what I needed this time I will soon be back. read more

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Save your money. Clearly they are not in the business of trying to sell anything. Came in tonight to look for tools for Christmas. Someone had the "bright" idea to hold an employee meeting in the section blocking off access to tools and blocking the main aisle! What sort of management would think this is a good idea? Clearly, this location doesn't want any one to buy anything from them. read more

I think THE HOME DEPOT got the message from Lowe's Don't ignore the customer, you're doing great

Very clean, prices comparable to other locations. Right in the middle of the main intersection for this town and close to other stores. I don't think there are other competitors nearby in regard to home repairs. Staff is helpful, friendly and always willing to help. read more

I generally don't leave bad reviews, but moving forward I will not even buy a nut or bolt from this place. Recently I purchased a washer/dryer combo nearing $3000. I have purchased 4 other appliances in last 5 years from here and never had any problem until now. I was told that they recently contracted out the delivery and installation. Buyer beware because they do not know what they are doing and they allow this contracted business to make decisions on whether or not they will be coming to your home and store management states they're hands are tied and can do nothing for you . They incorrectly installed the unit leaving a shipping bracket on and refused to come out and remove. The machine was so heavy we could not move it out from the wall to remove ourselves after several weeks of back and forth we finally paid a moving company to move it so we could remove the bracket. If you are unable to install your own equipment go elsewhere someplace that values customer service. read more

Online Home Depot website appeared to be glitching, it canceled all my cart items as I was checking out so I called their customer care number. After 30 minutes of awaiting an agent to work her way through everything, even though all my items were ready to go in the cart, she finally said to call my local store and they could figure out the system, she didn't understand it. I called Greenfield Home Depot, my local store from which items would be delivered, and was switched back and forth from customer service to the Prodesk no less than 4 times after extensive wait times. The person who initially answered the call stated Home Depot only delivered on Thursdays but wasn't really sure. Everyone I spoke with was both unfriendly and uniformed. I called my local Gilmans and was stunned at the efficiency and knowledge with products and options. A frustrating hour with Home Depot producing nothing but wasted time and Gilmans start to finish was 10 minutes plus, a dollar cheaper on each lumber board. I will try my best to avoid supporting Home Depot and their poorly trained staff and faulty website going forward until they priorities customer service. read more

I haven't been too many times to this location, but the few times that I have they had been good experiences. I love the location of it, because it is right by my job. The last time I went I just picked up an online order which was very quick and easy. The only issue with the pick up was the box itself said 2-4 quart containers and the order was supposed to be 3 various sized containers which was listed on the paper taped to the box. The worker asked if I wanted her to open it to verify, which I appreciated, and it was what I ordered. After that I was good to go! I would recommend online ordering with picking up to this location ! read more

We have always had great service here. Tip=always ask for the coupon book when shopping for cleaning products here. The associates have always been super nice and helpful and if they don't have an answer for me they find someone that does! The store is always spotless with a comfortable atmosphere. I even used to take my elderly mom here to walk for exercise and they always greeted her with a smile and hello, even when she crashed her cart into their displays. This our go to store for lawn furniture, paint, door locks, soil, seeds and just about everything you need for the home. I love the fact that they are really stepping it up to protect the customers and their employees during this crazy pandemic as well. It speaks volumes about the integrity of this company!!!!!!!! Give this store your business because they deserve it! read more

I stopped in here quickly as online homedepot.com said they had 12 of a gardening item I'd been not having luck finding. It was here! I had to ask someone to reach it for me and there was a friendly employee nearby. Self-serve check out was quick. No issues here. read more

Today I was help by Matt the manager . He had alright customer service but he wasn't very respectful to his employees.

I've tried to get accustomed to this place as it is the closest home improvement store to my home, but no can do. It took 2 HOURS to check out with a grill when there was not even a line. Next I ordered a storage shed as it was the last one in stock and wanted to make sure it was there when I arrived. This time it only took an HOUR to get my package and leave after getting harassed by an employee for apparently looking less than satisfied as I stood there waiting. But oh wait there is more...I get home to discover that it is the wrong size. It is half the size of the one I ordered. So here we go all over again...I better clear my schedule for a refund and I will say this...it better be cash and not store credit. I am not doing this again. read more

When this store first opened the aisles were full of employees offering to help. I was there yesterday and I couldn't find help from anyone. I swear, it seemed like when I tried to make eye contact to get assistance the employees looked at the ground and scooted up an aisle looking the other way. Bob C read more

I bought a John Deere E100 and it's a great product but HD service is lousy. No white glove delivery as advertised. I bought mine about 4 months ago had it delivered and all HD did was unload from the truck and left in my driveway. Called within the 30 days and wanted to exchange it for a E130 was told they would call me back and got no reaponse. Then when I called them i was told no exchanges or returns. Never go to HD AGAIN. read more

I LOVE this Home Depot. They have always had what i was looking for. The employees are incredibly nice and helpful.!

Always good, courteous service. Always a check out lane open or someone ready to open one up. Typically well-stocked. I will return. Wish I didn't have to drive 20mins. to get to a store. I do wish their entrance & exit doors were more centered within the building so you didn't have to walk so far carrying stuff to your vehicle. Their online website is good too! read more