I loved all my appliance and they were affordable!! Can with a warranty and I financed. 100 days…read moresame as cash. I really needed that. Thank yall so much

My experience was horrible first the refrigerator we purchased was broken the day we received it…read more They quickly replaced the fridge. Then the diswasher broke 6 months later and the warranty company denied the claim. The repair man the warranty company sent said was from the start. The store then contacted the warranty company , and quickly ​ called me back to help me replace the broken dishwasher.

Amazing customer service! I'm in the middle of a remodel and working with our contractors & kitchen…read moredesigner appliances were all ordered from another region supplier in January 2022. 5 months later I'm told that my oven won't arrive now until Feb 2023 and not much they can do about it. My cabinets were custom built around the appliances ordered, but not having an oven/microwave for over a year? Was simply unacceptable & I original seller didn't seem to have any solutions. I callled Nasons to see what they might have stock or able to get stock sooner but other brands had different measurements and I was stressed about it fitting. Within 2-3 hours Nason found my oven in Cincinnati- drove over the weekend to pick it up & installed it 3 days later. Above and beyond service- thank you so much! Exceeded all my expectations-

Oh my goodness!!! STAY AWAY!! Service: Laughable - if you don't laugh you will cry. Ordered six…read moreappliances - two that I was told were readily available - and waited a month for those two to be delivered. When I inquired about the long wait Kristina asked, "When would you like them delivered?" I responded immediately, "ASAP". A week later I inquired by email about a delivery date, Kristina said she had left on vacation (which she let me know she deserved) and didn't get my email until she returned. She asked me if I had laundry appliances to be hauled away and I told her no (SIX TIMES). When I finally insisted that she write it down she said she would write it in capital letters across the invoice... guess what? When the delivery guys came (they were very professional) they asked where the haul aways were - clearly, on the invoice, it said "2 haul aways". I have still not been credited for the haul away that I paid for but did not need more than two months later. When I canceled the remaining 4 appliances that I had ordered (Kitchenaid backorder, not on Nasons) Kristina asked me if I had any laundry appliances hauled away... can't make it up. I reminded her how many times we went over this and she said she must be "slow in the head." Obtaining the rebate forms was another fiasco - first they said they would help me with them, then they said they would mail me the forms (they did... they were the wrong ones), then they had to change the date of the invoice because the original invoice was not eligible for the rebate on the form they sent me. Mitch (my salesman) was absolutely absent (never returned my calls) after he made the sale. Now they are telling me $11,277.35 - $8863.05 = $2389.05. Funny, my calculator says $2414.05 but what does the lowly customer know? My mind must be doing the old math. I have tried to be reasonable but seriously, if you go to Nasons, be ready for a circus show.

My husband enjoys Best Buy so we drop by at least once a month. Employees are friendly and they…read morehave an entire appliance section. Most recently I picked up a nice coffee bean grinder as I refused to purchase it from Amazon. If you find a lower price elsewhere then they will price match for you.

I have been waiting over a month for them to fix my dryer.We have a GE we had it. Only a year and a…read more1/2 It broke , it doesn't dry clothes. He Came out today. after four weeks and he said it's fixed. It's doing the same damn thing. It's not fixed it's blowing cold air. Now I have to wait another two weeks. I do not recommend anybody to buy any G E appliances or any appliances. Or go to Best Buy in mirrorvill indiana Indiana. The worst place ever to take advantage of people that are on a fixed income.It costs us more for him to come out twice and get the part than what the dryer is worth.And I even called corporate , and they ain't doing shit. Heads upPeople do not go to best buy.

I can't say enough good things about this company. My refrigerator stopped cooking. Sears came…read moreout, gave me the wrong diagnosis and never came back. I called Appliance Pro and they made a repair that did not hold. They promptly came back and stayed until 9pm to make sure the repair was done correctly and made sure it held, without haggling over a new part or making an excuse to charge extra. THAT is dedication to service. It is very hard to get in this day and age. I cannot recommend Appliance Pro enough! Six stars!

They told us we needed to purchase a part that cost hundreds of dollars and we had to wait weeks…read morefor it to come in. They put the new part in and our refrigerator went out within 9 months. We called them and left messages for services again because their repair job included a one year warranty and we had paid over a grand for repairs. They never returned our calls. Called another appliance repair company in south suburban Illinois and they said the guy put in the wrong part that we didn't need, instead of repairing a leaking seal and replacing freon. This company is a RIP OFF!!!

I needed a new oven. I admit I am probably not as thorough as I should be when I am choosing a…read moremodel. I got it on Tuesday, December 30. I was pretty busy on December 31 & January 1 because of the holiday. I was barely home. But on January 2, while I was home and nursing a hangover, I looked over at my new oven and thought that the display was rather small. I walked over to it and did not see a clean button. So I got the instructions out to find out how to start the self cleaning function. This was $1000 oven, and there is no self cleaning function!!?? I had no idea they even made ovens nowadays that don't clean themselves. So I called the 800 number, and long story short they told me since it was past 48 hours, and I did not use a Lowe's credit card, and because it was installed, I am stuck with the oven I bought. I repeated to the rep on the phone, you're telling me that the oven I just bought and was delivered on December 30, three days ago, while the past two days have been a holiday is not returnable and there's nothing you can do? And he said yes, there is nothing I can do and said if he did start an exchange, he would potentially lose his job. So we ended the call, and I just accepted that I'm going to have to get down on my hands and knees and clean this oven like it's 1970. The installation guys did not use the gas piping that was purchased with the oven because they said mine was sufficient, so they told me I could take it back to the store for a refund. So I did. And when I mentioned to the girl at the return counter that I was shocked this oven did not have a cleaning function and I tried to return it, but was rejected, she said, let me get my manager for you. Within 15 minutes, Sara arranged delivery for a similar oven and also arranged for the one I purchased to be picked up. She didn't charge me a restocking fee. She didn't charge me another delivery fee. I just paid the difference for the oven which was about $70. When I called Lowe's customer service, they did not suggest that I check with my local store. I'm so glad that I did. I honestly didn't think it was going to make a difference, but I figured the worst they could say was no. And now I have a very similar oven that cleans itself. The rest is in the dishwasher! Thank you, Sara and thank you to Lowe's for making me a very happy girl.

Sold us a broken washing machine (for $1,300), and when we exchanged it for a new one the workers…read morewouldn't hook it up and we had to hire someone else to fix our washing machine THAT THEY BROKE. Thanks!

Mar 30, 2026 What ever happened to SEARS? I used their…read moreappliance repair service and what a mistake I made. The service was HORRIBLE, the technician they sent me was HORRIBLE. I spent 180.00 and got nothing for it. The technician charged me 129.00 for a diagnosis that was totally wrong. I even brought the parts for the repair for nothing as the old parts were good and he just doesnt know how to diagnos.Thed technician had an attitude like he hates his job, or he doesn't want gto be bothered. When you call SEARS you get AI because they don't want to talk to you, NO MATTER WHAT! Sears was horrible, the tech was horrible the serviice was horrible. Then he said it would cost me an additional 600.00 to repair the unit and he wanted the money upfront. ARE YOU KIDDING ME! I would give them no stars if I could. I ended up fixing it myself for 150.00 and SEARS was going to charge me 250.00 for the same part and 350.00 for labor. I called Frigidare (they are awesome) and the repair clinic knew just what to do. No wonder Sears is out of business. Bottom line Don't even bother with sears. Go to the repair clinic. Sorry Sears but your appliance repair is going the same way your store went. OUT OF BUSSINESS.

They have serviced my appliances from washer to cooktop and recently my built in oven. Your service…read morewas so efficient and professional. I'll definitely recommend you to my friends and family. Isaiah was great and also gave me some great tips.

Roger's is THE BEST! Honest, timely and reasonable! Highly recommend! He always gives me…read moresuggestions for the best solution.

Called them, left voicemail. Tried calling them again the following morning, got the voicemail…read moreagain. Gave up as there was no response within a day. So I called another repair company. After making an appointment with someone else, someone I assume is Roger called me finally. The call did not go well. I stated: well, sir I never got a call back from you, so I arranged an appointment with someone else. He claimed I didn't leave a message. I said I did, yesterday... He then said "Oh, yeah...I was just about to call you back about that"...to which I responded, I needed the work done, and 20 hours had passed. He then said he didn't respond because I left the message "after hours"... I pointed out: I left the message at 10AM the previous day. He then acquiesced and stubbornly said "have a nice day". If you want business, return messages. If you want business, make sure you have a single phone number people can reach you at. (there's about 3 for this guy if you search the web)...but most importantly, if you want business...don't argue with a potential customer, or make excuses. Part of being in the service business, or any business is the skill of knowing when to own your mistakes. This was a pretty ridiculous experience.

It was time to swamp out the "memory" foam mattress that came in a box for something a little more…read morecomfy and hopefully something that'd last us longer than the memory foam. Melissa at the Merrillville store was very patient, tending to other seniors also trying to make a decision. She asked just a few questions, then steered us to the choices. The choices weren't easy and we vacillated between two within our stated price range until she showed us a breakdown of info on the other one we were looking at. Great! Then it was just a matter of waiting for the other senior buyers to work through their paperwork. In terms of time, quite a bit more than we'd have expected. However, delivery was made very quickly by two hardy fellas who were very gracious and helpful. We were ready for the delivery and set it up ourselves. There are a few nights getting used to a new mattress, no question about that. But we are both sleeping better now, more comfortably, and are very happy with our purchase.

Me and my wife purchased a mattress and frame. Christopher Brown was excellent and very…read moreknowledgeable and answered all of our questions. He took the time necessary to explain everything to us to help us to find exactly the mattress that we needed. Excellent customer service and knowledge skills. We really enjoyed the experience and would recommend him to anyone looking for a mattress. Our son-in-law and daughter purchased one recently and had a good experience, so we decided to go there too! Awesome experience

I live up the street from Ace Hardware. It's my go to place when I'm doing Home projects. I have a…read moremajor Home project going on now and I've went to Home Depot three times within the last four days and each time I go I'm not a carpenter or a plumber and when you asked for assistance, the person that's supposed to assist you. It's rude. They should have the knowledge that you don't have but it's like you bothering them. I don't understand and this is the first time that has been like this at Ace Hardware. they have everything you want, but they didn't have an item and the guy was so rude. He just said we don't have it that's it.

My favorite hardware store I go here whenever I can, rather wandering aimlessly through the big…read morestores hoping to find my item or help. I can always find someone to help me here plus there is always a cashier in duty rather than forcing me to use self checkout. P.S. They also have a great spice selection