Went through Home Depot project department to have a fence install spent thousands of dollars had the fence install Wednesday of last week which is less than a week ago had a storm today and the fence actually collapsed. I called the fencing company peerless fence. Remember that name peerless fence told me that the fence is not under warranty after less than a week. I have to pay to have this fence repair. I am so disappointed with Home Depot and peerless fence. read more

Great selection of quality items and easy returns. Employees will walk you to items that you need. The value here is in the quality of the merchandise. I usually find what I need here with one stop. read more

Definitely not my favorite location. I was looking to get a LG dehumidifier and Walmart had it cheaper but customer service refused to price match because they don't know if Walmart has it in their brick and mortar location. This was unfortunate because two employees had to fish the dusty unit from the very top shelf via ladder and it took them quite a while to source the ladder. A lot of time was wasted and because customer service refused to price match -- I ended up making the purchase elsewhere for cheaper. read more

busy saturday afternoon. only one register open open with long line. went to self checkout and four employees helping customers at the four self checkouts. why tie up four employees at self checkout helping people with their self checkout problems ? use two of them at registers and have 3 registers open. looks like the store manager isn't doing their job ! left merchandise at checkout and didn't make purchase read more

Home Depot is one of my favorite hardware suppliers plus I have an account with them although I've never gotten any points or any incentives even after purchasing a washer and dryer from them. I suppose you have to have 1 million points before you get any benefits. read more

A-ok Home Depot location. My mom sent my dad and I here to try and find some gardening pots and they were in very short supply. We were sent to 3 different places by their employees to look for pots and finally just gave up. read more

I finally learned! We ordered carpeting for a room when we first moved in to our house. The installers came out and since they were going to have to make a splice at the door they decided they would just stretch the carpet to get the extra 2 to 3" and not splice. After they were here for about 6 hours to lay the red in a 12' x 14' room they left and we found the carpet was not to the walls. They had to come out and do it all again. We ordered a counter top and when they measured it I asked to have the pieces they cut off and was told that they don't give the pieces. They came and installed the counter and the side by the wall was cut wrong and left a gap of almost 1/4" about 4" long by the wall. We werr told that it was acceptable because a back splash would cover it. They told us that if we decided not to install a back splash ( which we told them we weren't) that we could call and get it repaired. Wrong it is still that way 4 years later. We bought a refrigerator and had it delivered finally after they cancelled on us twice due to weather. They called to see how the delivery and refrigerator were and we told them the refrigerator doors were not closing correctly so they scheduled a repair person to come and fix it. The couldn't do anything to fix it so they talked to the warehouse to get a replacement and gave us a card to call for delivery. Made the call and they said that the 48 hour replacement was over so we need to go through the manufacturer warranty and schedule a repairman to come out. Three times is a charm!!!!!! read more

I will never shop at Home Depot again because they cause me to have an insufficient funds fee for their mistakes. I ordered three custom blinds and Home Depot held the payment too long and never sent it to the makers so they sent the payment back to me and took it again without my authorization and caused me to have an overdraft fee and a customer service agent informed me this is what Home Depot does so I will never shop at Home Depot ever again read more

My experience in the store was good; however, I did a lot of researching for the stove I wanted to buy so I didn't need much help from the staff to make a good decision on what I wanted to buy. The delivery was okay up until I watched the delivery guys notice that the stove has a ding in the stainless steel on the side of the control panel. I watched them observe the damage and try to do things to make it look unnoticeable from my window. Of course they continue to bring the stove into my house and set it up like nothing ever happen. They never mention the damage hoping I wouldn't notice it. I never said anything because I needed the stove badly for the cooking holiday dinner and my last 1 year old stove caught fire in my house so I didn't have time to waste on getting another one delivered. It was cosmetic damage and didn't effect the performance of the stove. I had to mention this so others are aware on how shady these delivery people can be so can't trust them. Make sure you go over your delivery and watch them like hawk from time they are taking the product off the truck until the time they want to sign off on a successful delivery. read more

Absolutely terrible. Ordered cabinets and countertops from them three separate occasions. I had issues every time but this one took the cake. Home Depot uses an outside company for counter installation. They sent someone to assure that the cabinets were good to go before installation. I ven asked if I need to adjust anything. She said no everything is fine. They installed it leaving large gaps and can't not even secured to the counter in the middle. When I called home Depot and wilcor told just put some trim around it, it will be ok.you can literally shake the counter with your hand. They said they would come back out but it would be an extra charge. I will never order from home Depot again and I would definitely never recommend this company to ANYONE! The least they could have done was make sure the counter was secured to the cabinets all the way around. There's no way I should be able to shake this counter with my hand and it wobbles. Then the employee went and took a dump in my bathroom. I started smelling this stench, I'm like no way. Then he took the empty roll of tissues and threw it in the trash out side so guess what I was missing when I went to the bathroom again. read more

Store was clean and employees were very polite. I was in the rug section and Ivory and Bobby stopped what they were doing and came over to see if I needed help. Having worked retail, I understand the pressure employees sometimes feel to hurry and get the inventory out on the shelves. Sometimes employees will yell hello from where they are working, but Ivory and Bobby both took the time to help me with my rug on a roll. Great Job guys!! read more

Why do I like Home Depot hmmmm! Well about 17years ago you gave me credit when no one else believed in me and we've been good friends ever since. You extend me credit and I pay on so thank you Homey, don't know who is gonna outlive who but let no Menards or Lowe's come between us read more

Not a fan of this location. I'm used to people at HDPro desk having some sort of knowledge of their products or policies. I have had numerous incidents at this location. I've had issues picking up special orders and returns. I've called to complain to management several times about their pro desk. Tonight topped the cake, waiting an hour for an order right in front if our faces, which I pointed out as I spoke with the rep, while 6 people looked for it. The assistant manager was nice to help load it. But I'm thinking this ship has sailed. They've lost me. I've actually taken my business to the local Lowes and Menards for big box and our friendly neighborhood Ace. After tonight I will not be visiting this location again. read more

Total disrespect for Veterans. When I asked for Veterans discount the young lady in plant section said Home Depot does not offer that. Really?? Then why have I been receiving a 10 percent discount on my purchases for the past couple years?? Argued with me that Home Depot does not do that. When I asked to speak to a manager she told me she was busy. Clearly she did not know what she was talking about. Home Depot does offer a 10 percent Veterans discount. read more

Otherwise known as the land of you're on your own because you sure as hell won't find anybody around to help you. I just moved into a new home and I need lots of items, I even had a list with me. No matter how long or far I walked, even down the main aisles, I can't find ANYONE to just ask a simple question. The few workers I saw were sure not worried about any customers needing help. I got so frustrated I just gave up and settled for the few things on my list that I was able to find. Cashiers were very nice and helpful but where is th help on the floor when you need it? Everytime I've been here it's the same story. I'll drive further to Menards where I can at least find help read more

I like the Depot. I don't need all the bells and whistles in a store.

We bought vinyl flooring for our family room and stairway.. HD came out and measured and told us how much product was needed. They even counted in the bullnose treads for our stairway. We went with installation crew who never told us before they started the project that they could not do our stairs because the end post was sunk into the bottom tread of the stairs until all the job was done but the stairs. Had we had known this before they started we would have gone with carpeting. Trying to right this situation was a 3 week ordeal and was never taken care of by HomeDepot. It ended costing us an additional $1500 to get new wooden stairs put in to match our flooring. How in good faith can they sell you product knowing they can't install it. Beware before you buy flooring at HD ask questions. I sure wish we did. read more