Isaac in your paint department was so awesome. Best customer service ever, we enjoyed all his help. He was very knowledgeable as we were kinda lost. Thank you Isaac we will be back. You deserve this recognition. :) read more

Don't buys this Scott's brand mulch here. Poor quality and higher price. As far as the people at Home Depot go, they are very nice and helpful. They need to get better products. read more

The Home Depot - White ash mixed in with the mulch - Nurseries & Gardening Near Me - Moore, Oklahoma

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I went to The Home Depot on 3/16/2026 to pick up my husband who works there. While waiting in our vehicle, another employee, a male with longish blonde hair was gathering the large flat top carts from the parking lot and hit our vehicle, creating a large gouge/scratch! read more

The Home Depot - Scratch/gouge created by an employee at The Home Depot - Nurseries & Gardening Near Me - Moore, Oklahoma

Don't vacuum carpet bought and installed by Moore Home Depot: 1. They ignore complaints about installation 2. Takes them 18 months to review the issue. 3. They offer no remedy except don't use the best Shark vacuum on their ca read more

What a horrible company they have delivering for Home Depot. It was raining and the guy literally dropped my sink way out in my driveway. I him if he could bring it to the porch because it was raining and it was too heavy for me which is what we signed off on on the paperwork on the website and he got his truck and drove away and then when I took a picture of his face he hit it with his clipboard!! What a dip shit! Thanks a lot. Won't be using Home Depot and will be cancelling credit card with them. read more

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Do not buy Appliances from Home Depot. Their products fail just outside of manufacturing warranty; and their protection plan is through AllState. My family and I have been without our washer for a month trying to deal with AllState. They just keep telling us to wait another 3 days. Home Depot is next to useless in offering any sort of compensation. We were offered a refund in the form of a gift card that can only be used at Home Depot. It's a Scam. Don't buy from Home Depot. read more

Better customer service I can tell you that. As an employee in the pain department if they carried wallpaper because online they do and I was rudely told no and then he turned and talk to another employee so I will definitely not be back to this location and I highly recommend that you save your time and go to another one. read more

Refuse to honor a lifetime warranty exchange for Gearwrench tools. They sell them but was told they ONLY honor the Husky lifetime warranty. So if you want Gearwrench wrenches don't buy here. They don't honor honor warranty. read more

Home Depot DOES NOT honor their same day water heater replacement. They advertise that if you call before noon Monday through Friday they will replace the water heater the same day. I called at 7 AM on a Monday morning and was told that there was no availability until Wednesday. The lady on the phone told me it's first come first served and I said I'm calling you at 7 AM Monday morning how many people could possibly be ahead of me in Moore OK? Crickets. Stop advertising a program that you clearly cannot honor. read more

Sent out used product covered in animals hair and missing parts the manager only offered $50 credit and the parts coast me more than that to replace. Also the didn't have the same thing in stock so they would not send me a new product read more

D and I have really been interested in gardening the last couple years and the Home Depot has really been there for us. Yes, we have bought things from Lowes as well but that's besides the point. They have a great selection of flowers, trees, bushes, herbed, etc. We practically want to buy one of everything! There's also a great selection of other gardening tools, pots, soil, mulch, stones, fencing, etc. Tip: Check out can be kind of slow outside in the garden center or inside. read more

The Home Depot - Beautiful flowers! - Nurseries & Gardening Near Me - Moore, Oklahoma

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Love their app. Love the curbside pick up. Always nice workers. Renting a tool is easy. Love this store for many years and now giving it the proper review it deserves! If I could make one recommendation it'd be to add apple pay read more

If I could give this business zero stars I would. We ordered a 2 in 1 washer dryer combo and riser. This was a very expensive purchase. When we ordered it the fella that placed the order in store... was on hold with whomever they contract out to for 45 min to make sure we would have both appliances installed when delivered. Let me tell you that was 45 minutes of our lives wasted and will never be recovered. Today was the day for delivery... guess who has appliances sitting in the garage because install was refused... said it wasn't on his paperwork to install. This is what happens when Home Depot contracts out. We called the store they said they could reimburse us $25. WOW!!!! That was the biggest slap in face. That was worse than just being told they weren't going to install it. Just don't waste your time and stay true LOWES. Lesson learned. We went this route thinking what could go wrong..... EVERYTHING. The signs were there.. we chose to ignore them... don't do it. Just DON'T!!! read more

We came in this afternoon looking for PVC pipe to make a field goal for a trunk or treat and Mark was more than helpful! He took our idea and got everything we needed and even put it together for us! Mark deserves 5 stars! read more

We will never give this location our money everrrrrrr again. After 1/8/20 @ 7:30 at a self checkout racism at it finest! We will drive out of our way from now on. read more

This is the closest Home Depot but I want to mention this location is very clean with a very friendly staff in each department. I really like the garden sections and how big it is with a great perennials section. The staff here are very knowledgeable with great stories about everything from gardening to home repair. My husband loves coming here since we are in the process of making our own little garden at our new home. What I really appreciate is that the staff is considerate and if I want a big heavy load they will take it out to the car for me. read more

Big box store with ZERO customer service requirements for their employees. I was shopping shower tile and I asked a few questions to a few associates who were useless help. Once I picked a tile not one offered help to load it in my cart. Again at the register no help was offered to load it. As a female in an unfamiliar environment I can say I won't be back to that store!!! read more

Went in looking for three expensive, durable appliances. The guys in that department NEVER LOOKED UP, let alone helped me. A girl from cabinetry came over to get me assistance, but the guys still never acknowledged me. Stupid. Another guy helped me at The Home Depot. I got what I wanted. I try to never shop at Home Depot due to the owner's sh*tty politics, but I had to go where I had to go to get what I needed. The jerkwads at this Lowe's lost my (mega) business due to their utter indifference. It pays to help the people who pay your paychecks, guys. read more

Me, my fiancé and mother in law were here about an hour from closing time and we had a lot of random items to pick up. Chuck helped us with the PVC. He was very nice and spent a lot of time with us!! Thank you Chuck! read more

I originally placed an order for a door measure and install in February 2017. The measure was completed in February 2017, but the install wasn't completed until June 2017. The millwork department had to re-order the door three times because they kept entering the incorrect measurements for the door. Throughout the process I was unable to get ahold of the expediter or manager of the store. After the installer called to cancel the second appointment to install the door because the measurements were incorrect, I had to call the corporate office because millwork, the expediter and manager of the store did not return calls requesting information about what had gone wrong with the order. After the corporate office put me in touch with the manager, he stated he would call back the following Monday with additional information. Never heard back from the manager. Had to call corporate a second time to get in touch with the store. In the end, the installer ended up handling the order and installation. I will never again use Home Depot for any kind of installation service. I highly recommend others look to other outlets or, better yet, locally for home projects. read more

Over the years, this has become my go to place for many home improvement projects. Now I'm starting to buy tools here too. I guess I'll see how their warranty program stacks up to Craftsman when something breaks. Now that Sears doesn't exist and Lowe's has become the location for warranty claims, their warranty is no longer worth anything. Found out the hard way today. read more

Cheryl Lindsey went above and beyond today. She just happened to walk by as we were buying a ton of flooring. She asked if we needed help and she jumped right in! We flip houses and she even then told us about their contractor credit card. As we were checking out she was running to the front saying stop stop! She was able to get us a discount. Now THAT is customer service. We spent over $180,000.00 at lowes last year. She may have just took their business! Thank you for such a great job! Eric and Kelly read more

I called to inquire about a product and install, to which the gentleman was more than happy to assist. We walked me all the way through just to ask if he could make a note to leave for his partner tomorrow because he didn't know how to schedule an install. This is my question... Why not start off with saying that? You waisted your time, and my time by leading me down a dead end road. Tip for the wise, don't put someone on hold without asking first. read more

I have been using my Veteran discount at this store by showing my driver license that has the flag. The flag is verification that I showed proof that I am or was in the military service. Last week I went to make a purchase and was told that had changed and I needed to update my information on the web page. I did as ask by the cashier, went to the web page signed up. At the end of the process I found that if you want the veteran discount you must have a smart phone. Not a problem for many, but for veterans who do not have a smart phone you cannot get the discount. I have problems using the smart phone sometimes. Many older people have problems using the smart phone so it seems to me that it is unfair to require it. I emailed customer service and ask what a person without a smart phone, or someone who could not use a smart phone needed to do in order to get the discount. They emailed a response that without a smart phone or if you cannot use a smart phone you cannot get the discount. The instructions to get the discount requires you scan the item you want to purchase using the Home Depot app and then the discount will be applied at checkout. I feel this is unfair to veterans who cannot afford or use the smart phone. I posted this on my Facebook page and already have a dozen remarks that say just use Lowe's because they have better customer service and the veteran discount is easy, just give your phone number once you register. If other store do this with just the phone number, I wonder why they are making it so difficult. And try finding a link to sign up on the web page! I had to email customer service in order to get a link. It is as if they do not want it easy to sign up for the discount. But, they do have a full page about all the things they do for veterans. read more

I have been buying from this Home Depot since the first week it was open! I have always had great service, the personnel on the floor have always been very helpful to me. They give classes for different projects every Saturday, even for the kids, and they are very knowledgeable and understanding when I ask questions. I do most of my own home repairs since I am retired and the personnel on the floor are very knowledgeable of their product areas and even some other areas. I am a senior citizen and when my finance' passed away a couple of years ago, several of the employees were there for me with a hug and an understanding ear when I went into the store. I want to say that they are like family to me! I think the sales at Home Depot are great! So glad HD is close to my house and they have the people who care about their customers in this store. read more

Poor customer service. Everyone acted put out that I needed help. I would've bought a refrigerator but no one asked if I needed help so I just left. read more

Love our local Home Depot store and the staff! But we had our first bad experience yesterday when our new Home Depot purchased Electrolux washer dryer set arrived. The washing machine would not take water. After troubleshooting myself and contacting Electrolux directly the machine was confirmed defective. Electrolux said machine was back ordered and a new one could not be delivered until April 7 (after Mar 10 delivery)-- a near one month wait and four weeks of laundromat trips! Contacted Home Depot who explained they don't have a loaner program, had no stock on hand to quickly replace the washer and offered nothing in the way of compensation. We made our desperate trip to the laundromat yesterday, spent over $50, and are today going to try to figure out how to get a new washer and dryer set in place in a more timely manner. Not sure what we'll do with the nice looking Electrolux set when the new set we pick shows up, but we'll keep Yelpworld posted on how accommodating Home Depot is with the FULL refund we will be asking for. read more

There are many Home Depots in the OKC Metro, but this one is my go-to! I bought my dryer here and had some of the greatest service available! David in appliances is a true expert in his field and is highly recommended if you have a question about specific products. read more

5 stars for this diamond in the rough city of Moore. Have to admit I was a bit timid about venturing North to Moore after dark, but this time I was pleasantly surprised. This town has really added a touch of class with this incredibly clean HD. But the real star of the show was Heather in Customer Service. She immediately greeted me and wrote up an assembly request with a smile and that Southern charm makes a man want to cook up some chicken. Heather, you made my charcoal grill purchasing experience worth the venture to Moore exceptional. First cookout will be in your honor. Let's grill. read more

Don't ever have #HomeDepot replace your water heater. It cost me $400 per hour!!! $600 water heater and parts, $600 Labor for 1.5 Hours work!!! read more

I've been going to this location for years. They usually have what I need, and I end up buying more than what I came for. I'm a sucker for deal. The staff are knowledgable and always willing to help. When something does go wrong with a purchase, I've never had a problem bringing it back for exchange or a refund. read more

Amazing customer service, the representative didn't leave my side once and made sure I had all the appropriate sand, rocks and concrete to get the job done!!! Even helped me with getting the tools and recommending a few items to help me get it done with ease!!! AND BOY DID IT HELP!!! And as usual... I DID GET MILITARY DISCOUNT AS I ALWAYS HAVE AT EVERY HOME DEPOT!!! read more

Their outdoor Garden Center area was a disaster, half of the trees and bushes were knocked over and damaged.

This is an issue with installers and deliveries. It appears that home depot has gone to contracting out all deliveries and installations. Here are my two experiences. Because of these I will never buy anything from Home Depot that I can't walk out the door with. Anything I need delivered and installed with be from Lowe's going forward. 1. Flooring, I special ordered a bunch of flooring. The company they contracted to deliver it called on the day they were supposed to deliver and asked if there was someone home to help unload it, because apparently the company only has 1 pallet jack and it was already on another truck ???? I paid for delivering so we would not have to unload it. So I had to be home another day for them deliver when they would have that apparently one pallet jack. Then they got here and it is on a semi, that can barely get down my road, let alone my driveway, which is almost 2 blocks long, but it is paved. The guy is trying to push the pallet jack up my driveway and can't, so I have to go out and help push the flooring the two blocks to get it to the garage. At this point, we should have just had it sent to the store and loaded it in our truck. 2. Appliances - We ordered an entire kitchen of appliances. The group of guys that delivered them came in a rented moving truck, and was trying to move so fast that they damaged my door frame getting the old fridge out, even through we told them to take the doors off first. Now when I call home depot to get it fixed, home depot passes me off to some secondary company called sedwich, that I haven't been able to get a call back from. We are doing a remodel, and our front door was just installed by Lowe's 3 months ago(which went perfectly), so to already have it damage is crazy, and I have no confidence that it will be like it was before. What little money I saved on these two purchases over buying them at Lowe's has proven to not be worth it. Lowe's comes with their own box trucks and employees that actually work for Lowe's. Never again will I have anything delivered or installed by Home Depot. read more

Turning a 0 star to a 5 star is what separates Home Depot Moore from the rest of the competitors. I had ordered a complete set of new kitchen appliances from Home Depot Moore, Oklahoma that were scheduled for delivery and INSTALLATION from a independent service contracted with Home Depot. The individual that delivered the appliances and was supposed to install them was a disaster full of excuses, refused to install half of the items, then lied to Home Depot about what they had done. I personally went to Home Depot in Moore extremely upset with the events of the morning. I met with Erika and shared my frustration. She then put me in contact with Nason who was the MOD manager on duty today. My anger and frustration was certainly visible and expressed but Nason took control of fixing this situation. I was introduced to HD employee Kevin who said he would be at my house in 45 minutes to correct any problem. 45 minutes later Kevin was there and all appliances were up and running. Kevin and his assistant were prompt, courteous, and took a genuine interest in getting things done correctly. It is easy to write a 5 star review when all things are "wonderful" and it's easy to write a 0 or 1 star review when things go wrong. This 5 star review was written to show that Home Depot of Moore took a 1 star start to a 5 star finish by stepping up and taking care of things in a prompt and professional way. Despite my frustration all employees were professional and accommodating. They did not do the "we will have to reschedule" protocol you get from a lot of other places. They got the job done. And they were on it immediately to get things right. Thank you Nason, Kevin, and Erika at Home Depot of Moore for your quick attention to our dilemma and for your time and consideration. HD of Moore will have all of our future business due to the professionalism and 5 star customer service. If you want a store that stands behind itself and its customers, go to Home Depot of Moore on SW 19th Street. I highly recommend this team and its leadership... read more

You know, The Home Depot can help you with your dreams!! Even your surfs up dreams!! Case in point...... We have a three story lake front Dallas mansion rented on AIRBNB for a week and we needed some activities for family that will visit. I'm thinking slip n slide. I purchase one pre made for my four year old and her cousin who's close in age. Three feet X eighteen feet. Then I think my ten year old and and his two cousins, teen agers, so I go to the Depot and purchase 6mil plastic, five feet X fifty feet, plastic pegs to hold it on the lawn, and a huge bottle of baby oil...... anyone getting where I'm going with this? A HOMEMADE SLIP N SLIDE! And it's going to be ten times better than any store bought slip n slide, and no more expensive!! Thank you Home Depot for making my dreams come true! But in my dreams Jonny Depp was catching everyone at the end laughing and cursing in this maniacal pirate voice!! I wish I had a dream DVR....... To show all my Freinds! read more

I Simply went to buy some paint and the individual at the paint counter took 10 mins to get off of the computer to even greet me. I gave him the paint splotch and he said I will get to it when I can (I was the only individual at the paint area). Once the paint was mixed he slammed it on the counter and proceeded to tell me that he couldn't match the paint splotch I gave him, I presently showed him where I had picked it up in the store and he said sorry maybe you will have better luck at Lowes across the street and that he was not making the paint down for me. I simply placed the paint and the other items I was going to purchase and left. NEED BETTER CUSTOMER SERVICE!!!!!!!!!!! read more

I am writing this to let everyone out there know about the trolls at Home Depot. I was recently there to purchase some paint for the house and a man approaches me about a water survey. Now anyone that lives in the area knows we just recently had some water issues, so I was thinking this might have to do with that, boy was I wrong. I filled out the survey and was on my way. a few days later I receive a call and the lady tells me that I have won a $20.00 gift card and a free water testing. I was suckered in, because I never win nothing and again I thought this had to do something with the water issues that we had in the area. So I set up an appointment for them to come test the water and that person will bring my gift card. I have still never been told who is coming to do this and that was my mistake by not asking... So last night at 7:00 I get a knock on the door and it is a gentleman with a Rain Soft shirt on. He tells me who he is with and is there to do the water test. My wife was not back yet and he was very hesitant about doing the test, which I thought was odd. Anyway, long story short and 2-1/2 hours later, he was trying to sale me a $6500.00 water treatment system and give me 6 years worth of soap and cleaning products. Now I went thorough all of this because I felt bad for one guy in Home Depot getting told NO all day long, but I can promise you that they will get a NO from me next time. I felt like this was very shady on the Home depot for allowing this kind of stuff to go on. It was the fakest thing I believe I have ever gone through. So shoppers be AWARE next time you are approached to do a survey, because they are just trying to set the trap. read more