Went here on Sunday August 24th 2025 with my parents. We were looking for home improvement items like shelving. This was our first time at this location, but it is like any other home depot with toilet parts, shower doors, lumber, shelving, refrigerators, grills, washing machines and more. We entered, and looked for shelving choices and found a nice white shelf that fitted our needs. We immediately took it and purchased it at self checkout. Aisles were clean and organized. Will definetely come back if we are in the area! read more

Went there today to get help with my dads water filter return he is 92 and used cash to pay can't find receipt drove me crazy all am he's very upset i go to home depot and they scan my license and tell me no returns or store credit without a receipt.... Am I missing something here? Am I on some kind black list for home depot? You guys can't help a 92 year old man during a heat wave Who bought the wrong filter... good to know, never going there to shop again and the customer service woman's attitude sucks and do not bother responding back about how you have a store policy, i don't care in this situation a manager could've helped him out , don't care what your response it, it's just wrong read more

Had a great experience on the phone with the appliance center Mr. Luke. I attempted to purchase a dishwasher on line but had trouble so much trouble so I called N. Myrtle store . Mr Luke answered the phone. I had so many questions and he took the time to answer everyone. I found him so helpful I had him order it for me, thanks Mr Luke read more

It's Home Depot! Well organized, I found the toilet repair parts i needed and more...of course! Had issues with the credit card scanner, but customer service came to the rescue, reset the machine, and off i went. read more

look out for. home depot's bait and switch... carl here... north myrtle beach ... i signed up for hd home services ac tune up... $20,00 good deal... until the tech arrives and leav3s off the most important step of the service... he tells me to my face , im not doing that because the literature that had listed the items preformed is obsolete... and if i wanted him to do the step, wash coils. it would be an additional $236.00 when iit was plainly listed on the hd literature to be included in the $20.00 tune up... look out home depot shoppers... be careful what u buy at hd... they hooked me.. im embarrassed to say i also bought a $7000.00 ac unit... i can't wait for my full refund... read more

In October I enquired about having a small fence installed. $2500. When I actually moved and needed the fence 3 months later it was $2800, an 11% increase! Salesman named David promised to charge on my Home Depot card at 24 months same as cash. My 8 year old grandson could have drawn a more professional design! Promised an installation date and waited 3 hours. Called and texted him several times with no results. Guys came the next day and did a good job. My advice is to avoid David at all costs, get your quote in writing and don't expect the cost to be added to your Home Depot account over 24 months. He never bothered to take care of that either. Called Home Depot and they set it up for me. read more

More cashiers. This self checkout makes me go elsewhere. This sucks. I hope they improve.

I called and asked to speak with the Pro Desk to get help with deck designing. I was bounced around several times and nobody at the Pro Desk ever answered. I called at 2:20 pm, when I expected someone to be available at the desk. How am I supposed to trust you with my decking needs if you can't answer the phone and get my call to the right department? read more

The subcontractor CANTOR is much improved. We were initially very disappointed in the level of service, but Cantor has upped their game and seems to be excellent now. Just know when you buy from Home Depot you are paying 4 people. Generac, Home Depot, Cantor, and the final installer. You will pay top dollar for sure. Had I gone straight to a local contractor, I would have saved at least $1500, likely more. read more

HD charges a ridiculous amount for their Chinese imports and the selection is few and far between. For what they chage items should be high quality but they are below average. It seems buying from HD is another way to support the Chinese government because everything you buy there is made in China. read more

What a disappointment this was. First , I ordered a washer/ dryer, and a refrigerator from this Home Depot. When the delivery came, the wires on the dryer were stripped, so they had to take it back. Now we have to wait ten days for the replacement, which comes from Michigan. No back up dryers anywhere? Then yesterday, I ordered a mower, and the handle is stripped on the bottom. They will call me back about the replacement details. Never again will I buy from the Home Depot. I won't even mention about the rudeness the lady gave me on the phone about the dryer. read more

Ordered a refrigerator, washer and dryer from Home Depot. It was delivered on March 22,2023. On 3/29 my niece washed a small load. The washing machine shook so violently that it damaged the floor in my laundry room as well as the wall and it dented the dryer. My husband immediately turned it off and I called Home Depot. They scheduled a Samsung technician to check the machine. They filed an insurance claim for the damages to the laundry room as well as the door frame which they damaged bringing everything in. On 3/29 The Samsung technician comes and notices that the shipping bolts were never removed which is what caused it to shake violently. A new washer is ordered as well as a dryer because of the damage. A replacement was delivered on 4/4 The replacement dryer was dented so much the drivers didn't take it off the truck but they did let us see it. During all this the refrigerator stopped working. Called Home Depot and they scheduled a replacement for 4/6. It never arrived that day. On 4/4 called Home Depot and I spoke with Jazara at 2pm. She told us that our refrigerator delivery was r/sed for tomorrow. Since they messed up on delivering on time she told me to call after delivery for a credit of $150. Brittany issued the credit at 11:01 on 4/5 On 4/10 @7:56am Sw Sara regarding insurance not calling us. Who transferred me to Sean for 3rd party admin for ins told to call: 800-466-3337 option 2. Spoke with Laura @8:23am told to call Segwate-ins claims 800-253-4527. Called Segwate and spoke with John at @8:29. He informed me that they do not follow claims for online orders but if a claim had been submitted he would see the claim number. So I call Home Depot again. Spoke with Jaimie @8:47am she tells me to call segwate so I ask her if she can do a warm transfer. Through the warm transfer John informed Jaime that a claim was never filed. A claim filed today by Jaime. This is claim number TWO. Claim number takes 2 days. Later that day @3:40pm I receive a call from Tawana in "corporate". She tells me my dryer that's scheduled for deliver in 4/29 is pushed up to 4/14. On 4/13 Sw Eric @ 1:04pm to follow up on the claim because no one has called regarding tte claim and I did not get a call with a delivery window. Claim has been resubmitted but there is no update (per his supervisor). AND delivery of the dryer was rescheduled to the 29th but no one called us. 4/15 @8:42am Spoke with Cole He submitted a third claim. Transferred to Jennifer resolution specialist. Informed that sedguwate does handle claims. She left notes that this is escalated to delivery team. 4/17 at 10:11 spoke with John who tells me there still isn't a claim filed. read more

The employees have NO idea what's going on. Items on the web site are no longer avaliable....the web site needs to be updated to real time inventory. Then when I tried to make a different purchase at cutomer service that was availiable... they had no clue how to process the order! Finally they figured it out after approximatedly 45 min. I received paper work and was ready to go when I looked over the paper work and saw they had marked in store delivery...not home delivery per my request. Then the situation went down hill....a nasty, inconsiderate, unknowlegeable manager came over to help. Instead of apologizing for the delays and mistakes I had experienced...she emmeditately took an offensive attack and blamed me, the customer instead of apologizing and fixing the problem. I will not shop at Home Depot Murrells Inket again. They don't have a clue how to process an order and have no concept of cutomer service! Very Bad Experience! read more

Every employee in here was extremely rude. Multiple employees would just walk by and not ask us if we need help but ask someone else. We asked for help was told to get on the app. Employee at the batteries damn near pushed me out of her way because "she was organizing the batteries" I guess I was taking to long looking for C batteries. The prices weren't accurate and in the app was cheaper. The app also reflected wrong bays for push pins. We never found them. Atleast I got 1 thing. read more

I ordered a really nice frig on June 22. They told me it would be delivered on July 1st. It did not come, no one called and they give you a 4 hours window for delivery, so I unplugged my frig at 1:30pm. My window was from 2pm to 6pm. No one called or anything. I went back to store because all my food had to be thrown out. They did pay me for the lost of groceries, but still not frig. Today is July 5 at 11:45am and still no frig. They said it will be delivered today by 12:30.....YEAH RIGHT!!!!! We will see..was going to buy a stove from them....I changed my mind...I'll get it from some where else.. Totally poor costumer service. read more

I love this Home Depot. The staff is helpful and knowledgeable. Very friendly and be well stocked.

I would not make any appliance purchases in this store. I purchased a washer and dryer combo a total of $2,500 and was told it would be delivered the following week. I was also told I would get a call 30 minutes before me delivery. My delivery window was 9:00 to 1:00. I did not get any updates until after 1:00 o'clock when I contacted them, only to find out a big nothing. I was unfortunately on the phone with another call when I received an unknown caller. I put my call on hold and answered the phone. No one was there, I immediately called the unknown caller back hopefull it was my delivery. But no answer, no message and their mailbox was full. I ran outside and saw the white truck sitting there and got on the elevator but by the time I got there they were gone. I kept trying to reach the unknown number but no answer. I contacted Homedepot # for help. After making numerous calls I finally reached a lady who told me too bad she could reschedule for delivery in another 7 days! I can't do 7 more days, as I am leaving on a cruise in 2 days. I took everything out of my laundry room remove all furniture in the hallway and now I have to reinstall my shelves and put everything back. NO ONE cared, no one helped, the delivery guy Shawn or whatever was clearly in charged and he didn't care. The delivery was for 9-1:00 I waited all day for nothing. I would never purchase anything from this store again. Customer SERVICE is a big joke! I canceled the freaking order and reordered it from BEST BUY! Screw you Home Depot! Dana M NMYRTLE BEACH read more

My mom ordered a stove, refrigerator and microwave from this location. It was installed by Home Depot. Shortly after, the door to the freezer stopped closing correctly. When the tech came out he slapped goop on it and said "that'll fix it". It didn't. My mom called again and a new tech came out and said they could put on a new door. That was after he yanked out the fridge and broke her brita water filter that was sitting on the counter. To make matters worse the stove was always a bit sloped, and we could never figure out why. We figured it out when we realized that the appliances had also come with bugs. We did our best to spray as Home Depot does not care. Not their problem they said. When we pulled the stove out, we realized that the feet had not been installed correctly and that is why the stove was sloping. My mom then called Home Depot to explain to them what was happening and they scheduled another tech to come out to pull out the fridge and reset the stove. My mom spent her entire day waiting and The tech never showed. Now, Home Depot is saying since the claim has been open for more than 90 days my mom needs to deal directly with whirlpool. However, they installed everything improperly! My mom is now waiting for a new door to come in for the fridge. My mom is elderly and doesn't need this kind of stress. I will NEVER buy any appliances at Home Depot again. I recommend staying as far away from this store as possible if you want a stress free and positive experience. read more

This Home Depot is my backup store when shopping and comparing prices. I am used to where everything is here and the staff has been good here. I will run between Home Depot and Lowes for whichever has the best price. They are usually comparable unless it is a sale item. I found that it is hit and miss between the two stores as far as staff friendliness and helpfulness. But a big box store runs that way. But overall, I have had good luck at this location. Will continue to patronize this store. read more

-----Senior citizens BEWARE!-------------- Tried to take advantage of elderly couple! We Paid for carpet and install for three bedrooms, also paid the extra charge for them to move the furniture. On the day of install, I received a call from the install coordination center saying the installers were at my parents home, but unless we paid an additional $75.00 to take a (BASIC HOOK ON RAIL, BED APART - NO TOOLS ARE REQUIRED - simply lift up on the rail) they would not install. (Keep in mind we already paid the fee to move the furniture) The install dept got the Manager involved and he reiterated that unless we paid they would not proceed! So I had the leave my office, went to the residence, unhooked the bed (literally 60 seconds to disassemble) IT IS NOT ABOUT THE $75.00, IT IS ABOUT TRYING TO TAKE ADVANTAGE OF and CHARGE EXTRA TO THOSE LESS CAPABLE! GO TO A REPUTABLE FLOORING DEALER - STAY AWAY FROM HOME DEPOT! read more

Great store. Better employees. We bought a washer & dryer with no complications. We were lucky enough to meet Luke! in the appliance section. That guy made the difference. He's great. Ask for him. He is great with people and really knows what he's doing and the products at the store. A gem for Home Depot. We recommend this store and this guy to help you find what you need. read more

Other than the manager and the guy at checkout, customer service is lacking. Both Scott and Raul were incredibly unhelpful and condescending when asked questions about tile and window shades. read more

Thank god for Home Depot, my home away from home. Ok, at the beach and driving my truck with 2 kids, sand everywhere. I remember seeing the Makita 18V vacuum at mine back home and carry my impact driver with me virtually everywhere. Long story short, I had the battery, walk in and buy the tool (in stock thank God) and vacuumed my camper first. Very impressed with this tool very good suction. Will update when I vacuum truck but I'm sure it will handle it just fine. Best part, no cord to trip over which saves me cussing up a storm. Staff was awesome too! read more

Although we don't normally shop at Home Depot because, customer service for the most part is horrible, we did shop for window cleaning items on Monday, April 11, 2022. On the way to the car, we crossed over the median strip. I tripped over an uneven sidewalk and broke my upper arm and was transported to the ER. The humorous is completely broken in half. Hard fall. There was ONE employee who actually came to see what was going on. My first thought is, take care of your grounds and sidewalks and my second thought is, way to go that employee. I wish I knew who it was, as I couldn't see while lying on my stomach. read more

The staff here are helpful and friendly, they don't talk about you as soon as you turn away like people in Lowes! Please be aware of this town, too many people recommend you to someone will do a great job on your house and it doesn't happen! So please get at least three estimates before you let strangers in your home! I'm having carpet installed by Home Depot.... do your research please ! Josh and Josh did a great job installing the carpet! Very professional young men! read more

It is true...you can find anything you need at Home Depot except for someone to help you. We just build a new home in NMB and anytime I have ever visited this store it has been difficult if not impossible to get someone to help. This last incident, I called customer service and ask for someone in doors & window department. Even they could not find someone to help but promised they would have someone to call me. Three days later no call...not surprised . read more

Fantastic customer service everyone was very helpful. I found exactly what I was looking for from a nice young man in the garden area. I will be back read more

The Home Depot - Hardware Stores Near Me - North Myrtle Beach, South Carolina

Wonderful garden center staff today helped us get our new fire pit! Thank you team They should get a raise!!! read more

order a refrigerator and they brought it to the mailing address instead of the delivery address and wouldn't correct their selves and deliver to the shipping address called everyone to get the same answer sorriest company ever to deal with left with know where to store our food never shop their again and their third party sh team is thrash read more

No problems during any of my many visits at this location. Staff has always been helpful and friendly whether I'm buying in the store or picking up on-line purchases. read more

The North Myrtle Beach store is the worst store I've ever been in. Absolutely zero customer service and a staff that has no idea what they're doing. In fact, I'm amazed that some of them could even find they're way to work. While I'm not a big fan of Lowe's either, they beat this store hands down. read more

Visited the Home Depot North Myrtle Beach to purchase a microwave went to the small appliances part of the Home Depot and Raul Sierra sales associate was very helpful . We purchased a counter microwave. When we pulled up to load the microwave into our car a sale associate loaded the appliance into our vehicle. We will shop at this Home Depot again. 620 17 N. North Myrtle Beach read more

Home Depot does not honor their vendor's warranty. I bought two sliding glass dorrs, they have seal leaks and now there is moisture in between the glass panels. The manufacturer says it was due to the hurricane, that's BS. The seals are leaking and the doors should be warrantied. Will never shop Home Depot again. read more

My husband and I just stopped in to look at rugs. We are interested in three or possibly four new rugs. The one we loved which was on a large display said order on line... the employee Wayne Alton said he could not help us with that , he could not remember the name of the rug... I asked for a manager and he said he was the manager .... so I asked him , did that mean that I could get no help ordering these rugs they had on display and he basically told me no , there was no one to help me?????????? read more

Very awesome customer service- very thorough and helpful. (Got key fixed stuck in lock- and duplicated)

Imagine you paid $790.73 for a Maytag dishwasher, delivery, installation kits and an additional $110.00 for a five year extended warranty and it failed after 3 years and 5 months. It just stopped cleaning. You pull out the manual and try all the tips to get it working for a week. You finally call the extended warranty company and 6 weeks (and counting) later it still isn't working! The first local repair company they send was Horry Electronic and Appliance Service. They called and made an appointment for a week later on a Wednesday. On Wednesday they called and said the tech knew the problem was the pump and was going to order one. Since they said it would be in the next day, we expected them out on Thursday. But no, they said we only service your area on Wednesdays. So it would be another week!! They show up, with no pump in hand and tell us all the times they have made these calls and the problems are with the owners using dish soap or popcorn in the drains. In other words, its our fault! They leave telling us we are using too much soap because soap is remaining after the rinse. I explain that we clean each dish before placing them in the washer and only use 1/3 of the recommended soap amount. I advised them the reason it has soap remaining is because is isn't working! Nevertheless, we take several days running cycles to clear out soap, which they say was the problem but wasn't. We had already tried that. Then when we call back to the Protection Plan (PP) company they say they'll get back in two business days. They don't. We call back, escalate to a supervisor, and he says they are trying to get someone from Columbia, SC, two and on half hours away, and they'll get back to us in two business days. They don't. We call back to the PP, escalate to a supervisor who is semi-incoherent and, finally, in frustration hang up. We contact Eric Johnson, the local HD, ass't mgr and he tries to work with the PP company.He is not successful. We tell both the store manager and the PP company, we want the Maytag replaced with a GE. (Note that HD web site says if they can't repair it they will replace it.) NOT SO! Marie, the HD store manager, says it can only be replaced if the same component fails three times in one year. We checked the protection plan, and sure enough it does say that. So ignore that broad statement on the HD web site. It, also makes no difference how long you have to go without a usable dishwasher. They can and do continually drag out the time. I guess a dollar deferred is a dollar saved to the bottom line. In our case, so far its been 6 weeks to the next appointment (from when we first contacted them and 7 from when the Maytag failed) and counting to who knows how long afterwards. Marie, the HD store manager, calls the PP company and they have a service company coming in a week and is having to come from Charlotte!! We tell Marie that is unacceptable because of the additional time involved. We again stressed we wanted the Maytag replaced with a GE. Up until the Maytag, we had bought GE appliances from HD and have always had good maintenance service. The problem, as we now perceive it, is they have good local GE repair people available to HD, but not so with Maytag products. After the embarrassing (for HD) visit by Horry Electronics they had to reach out to Columbia, SC and Charlotte, NC for someone to repair a Maytag. Our advice, don't buy Maytag appliances from Home Depot unless you are willing to put up with this kind of service and the frustration of working with them. Although both Marie and Eric were attentive, worked with the PP company and seemed to be concerned about the long amount of time involved, their efforts were to no avail. In our view Home Depot as a whole did not make a good faith effort to resolve our complaints. These comments have also been submitted as a complaint to the SC Department of Consumer Affairs and the SC Coastal Better Business Bureau, read more

Stopped into store in north Myrtle Beach to have a lock set handle switched from right hand opening to left hand opening. I had the pleasure to be waited on by Jim from hardware. He fixed my lock set to the left hand opening, adjusted the dead lock and keyed so they both opened with the same key. Thanks Jim for the great service you provided read more

Love the friendly staff but unfortunately the vendor's they use are useless. We ordered sliding screen door 4 months ago. 1st came wrong size but labeled size we ordered, rushed delivery 4 wks later.... came no upper wheels... ordered wheels then didn't come, stopped in to check and associate would check next day, never did, went in again and reordered wheels, finally arrived today!! Sent to the wrong address but at least here!! Original ordered in March a plain standard patio screen door. Ordered 3 appliances GE and came last fri two dented in places you can't hide had to return and now won't be here till this Friday. Hopefully not dented. Ordered 70 hr carpet not expensive having 4 kids... 1st took a few days for them to measure, approved it paid and then appointment made for installation for last Sat vendor called Fri afternoon and carpet not on truck. ( I asked friends to help move furniture and already started to move things) Carpet finally came in today Monday but can't install till Sat. So much for 70 hr. I've spoke to 3 managers and everyone is so sorry.... 3 yrs ago I remodeled a house with same home depot and had none of these problems. Needless to say I will be taking my business and money elsewhere. No amount of cheaper price is worth so many phone calls and trips and aggravation. Mistakes happen and I certainly do know things get dented but 2 of 3? It is a shame because the people are nice and helpful but... read more

The Home Depot in North Myrtle Beach is Awesome. Pam in Kitchen Design and Cheryl in appliances were fabulous to work with. Never would have thought to go with LG appliances had it not been for Cheryl. She convinced me to try them and the only one I was really hesitant about was the dishwasher. Turns out to be the BEST dishwasher I have ever had. If you are in the market for a makeover for your home, or new appliances go see these ladies. They ROCK!!!!! read more

This comment is specifically for Jessica and Ms. Barbara at the customer service desk. The were so professional and pleasant to us during our visit to the North Myrtle Beach store. They are a tremendous credit to that particular store and especially Home Depot. read more