They installed an electronic lock On my door. When I went to unlock it with the key, it won't work…read more I called to have them fix it and was told that I didn't ask them to key it The same as the door knob. I say he never asked me and the key that came with the lock is long gone and I was charged $140 which I thought was high at the time. And they wanna charge me another $140 to come back and fix their mistake. DO NOT USE THEM! I live in Myrtle Beach not Oak Island

STAY FAR AWAY!!!! FAR FAR AWAY!! I went to go shop for electronic cigarettes, and as soon as I…read moreparked someone came out of this store and asked me to move my car. He had NO idea why I had parked there to begin with. I could have been coming into HIS business. With such rude employees I don't have any idea how they stay open. I'm surprised they don't just run all of their customers off. I will NEVER recommend this place to anybody. The part that confused me the most, Is he said I parked in HIS spot? I don't really fathom how you can 1) own a parking spot and 2) be offended when I park in your spot when you aren't parked there. Hands down the most rude person I have ever come in contact with. DO NOT GO HERE! TAKE YOUR BUSINESS ELSEWHERE.

Recently purchased a LP Gas tank for my grill. Once home , it was discovered the tank had a leak…read more I returned with 2 hours of the purchase, the young man working the register remembered me, and simply asked if I wanted an exchange. Yep, no problem. As I went out back to meet a different associate for the exchange, things took a turn. The associate accused me of buying the tank somewhere else and trying to return it there, because "it (didn't) look like (their) tank". It devolved from there. I will never give another penny to any Ace Hardware.

Excellent service…read more Excellent selection. Value Very Fair for top shelf products. You won't be running back to exchange items. Something has changed as in the New Energy I couldn't be more pleased!

Went here again with my parents on Wednesday November 12 2025 to look for a christmas tree! Before…read morewe moved, we threw out our old christmas tree that we had, and decided on a new one for this year! They had plenty of christmas lights and christmas trees, but nothing really caught our attention. Hope to be back soon for any home improvement or holiday needs!

If I could give ZERO STARS I would. Went in to see samples of stone veneer siding and Hardie…read moreplank....They don't have an installation program for either, so they don't carry any samples AT ALL. Additionally, ALTHOUGH THEY ARE NOW ADVERTISING THEM ON SALE, There isn't a mini split for sale in the store. The people at this location are smug and ill informed. STAY AWAY

I've been to quite a few HF stores and although this one is a bit shabby, it's indicative of most…read moreof them. Everything is in the store, that much is a given, you just need to find it. It didn't take long to find the three items I went there for and check out was a breeze. I'll be back.

Great place for a quick tool at a great price. It may not last but at these prices, you can afford…read moreto replace them when they fail.

Lowe's is my sisters favorite toy store so of course we had to visit…read more Picked up a few things with an easy check out process We will be back

I bought a new refrigator from Lowes. I paid to have it delivered and hooked up. They bought the…read morerefrigator and took the old one and started setup on the new one, I was then informed that they couldn't complete hookup due to not having the right fitting to hook up ice maker and water. They left and I had to get a plumber to hook it up. It took him about ten minutes. I called the store and only got a run around. That will be the last time I ever buy anything from Lowes. Terrible company to deal with.

Needed some landscaping stone to complete a wall for backyard garden. Upon arrival we browsed the…read moreyard which had a great selection of stone for all purposes. After checking out a few types with our salesman (forgot his name), we came across a some that was the right size and color. As a bonus, we were told that this style stone was discontinued and we can buy the lot for discounted price. Though it was a little more stone than was needed. The price was half of what we would have paid for a different manufacturer. It is a win win for us! I recommend this store for their great selection, helpful and honest sales and good prices.

This company sells a good assortment of large trees....but my experience is a huge disappointment…read more After purchasing 3 ball and burlap trees that cost me a retail price of over $1500....and after them being planted the very next day, One tree was found to have a huge gouged/scraped trunk that was well hidden behind the cloth that was strapped around the middle of the multi trunks. This damaged bark could get diseased....or at the very least, it will take over a year to heal. So do not waste your time picking out what looks like good speciments, since siteones explantioin is that is how they come in. They do not inspect the trees, presumably, as they come in for sale. Secondly, one of the other trees (all the same variety) has not shown any sign of buds, no leafs coming out. Yet the other 2 are looking green. Most upsetting is to learn that siteone gives No guarantee on these expensive trees, Not even for 30 days. Their explanation is that they are a wholesaler, yet they charged me retail, since I am not a landscaper who has an account with them. Buyer Beware