Allen Service Co installed a Carrier mini-split in my detached shop/office at my home. Price quote…read morewas competitive and reasonable. Austin was responsive and answered all my questions. The system was installed as promised by Thomas and his crew. Thomas is very professional and knowledgeable. I will use Allen Service Co for future service of this unit and my homes central system.

You know my momma always said if you can't say nothing good then don't say nothing at all. So I…read morenormally don't write a review because most folks know your in a bind and will pay to get out of it. Not these guys. Well my air stopped working today, Sunday of all days. Well I guess if something is going to go wrong it's going to wrong when everyone is closed. I googled AC repair for my area and got about a dozen hits. Now let the calling begin. Allen Service Company was the second one I called out of 5. I left a message for all of them. Got a call back but couldn't get to me until Monday evening. It's mid July in central Alabama. It's hot in this house. Well I set an appointment for Monday evening. Gonna have to leave work early. About the time I got off the phone from setting up my appointment it rang again. It's Allen Service Company and the young man is a life saver. He is on call and can be here in 20 minutes. He explained the service call charges and they were very reasonable, actually lower than the guy that can't get here until tomorrow evening. The technician shows up and within 5 minutes has the problem diagnosed. 15 minutes later my AC is up and running again. Figures up all the charges and I happily pay the man. I figured with it being Sunday it was going to be outrageously expensive, but no it was very reasonable. Did an awesome job. Checked everything else and all looked good. Very professional. Didn't try to sell me something I didn't need. Did I mention it is Sunday, mid July, central Alabama. It's hot. If you need anything done, give these folks a call. Repair, replace, new install. They can do it all.

We put 2 chairs on hold. One was in the Pell City store. The other was in the Oneonta store. The…read moremanager of the Pell City store said she would hold to see if there would be a Labor Day discount. When I went to see about getting the chairs, the Oneonta store had sold the chair. There was never anyone in the Pell City store the times we went in. Now I know why!!

I recently purchased a living room set and dining room set from the pell city Badcock store when we…read moreordered it we were told there would be no problem, delivering after 4 PM, and no problem delivering if all pieces were not in, they would deliver the other pieces later. We were later told that they could not split the order so we canceled the dining room set due to the fact that all the dining room set would not come in together and this would delay the delivery. I even offered to pick up the parts that would come in later, and they said that cannot be done when the living room suit arrived. We were forced into a time that did not work for us, so had to pay someone to be there to except the delivery, we didn't get home that evening and part of the recliner would not recline back in immediately notify the store that evening and it is now seven days later, and no one from the store has reached out to come to a conclusion on getting it repaired I even purchase the extended warranty service plan so this is totally unacceptable. I've been reached out to Badcock corporate to find out that this is a privately owned store not owned by the corporation so they could do a little to help me. They did say that there was a request for the repair to be done, but the repair was noted to the wrong part of the living room set. I will never recommend this particular store again this is the first time I've had issues with Badcock period. We are supposedly set to have a repair done next Thursday, which is two weeks after the original delivery date for a piece that was delivered damaged but yet no one has contacted me to even let me know that this was scheduled and to see if times would work for me.

In a world of rude customer service associates and employees who are experts at ignoring their…read morecustomers, Bams is certainly an exception. I'm not very experienced with coin laundries, but Melissa made me feel welcome and appreciated. She went out of her way to help me understand the machines and made sure I was comfortable with them. I'll be going back often.

I had to wait almost 2 weeks for the delivery of my new washer & dryer so that's how I discovered…read morethis business. It's very clean, all of the washers & dryers were working so there was no wait. The prices were very reasonable. The bathroom was exceptionally clean. I'd recommend this business for sure. I think there are other locations as well.

Fast response and a fair price. Fixed my dryer quickly. I would highly recommend this company.read more

When i called and explained the problem I was having with my washer , they sent me an email stating…read moreit would cost over $1,000 to fix the washer,but they would sell me a used washer for $350 plus $85.00 delivery. Upon checking the cost for parts, it was approximately $236.00. I declined their service, and got it fixed for $360.00 total. I called them due to the reviews. I can only relate my experience. CAUTION.