Shout out to Taylor in the appliance department! I was forced to buy a new fridge today because mine decided it was tired. I appreciate him taking the time to explain my choices and his honesty about the different features and brands. Thankfully I'm able to get my new fridge in 2 days. read more

I placed an order on the Home Depot website on May 31st. and they confirmed it by sending an email. Today, June 3rd, I received an email regarding this order from Home Depot with the title: "We received your order". Driving to Home Depot in Titusville to pick up my order, the service desk told me that they don't have it yet. I showed the clerk the email and the response was that "Home Depot just confirmed to receive your order". When I told them that Home Depot already responded on May 31st that they received my order, they said that "Oh, that's just a computer response and does not indicate that the goods are available in Titusville. My Recommendation for Home Depot: PLEASE HIRE PROFESSIONALS and ACT PROFESSIONAL with your emails instead of confusing your customers UNLESS YOU INTEND TO KEEP ON UPSETTING YOUR CUSTOMERS. I know Homeless guys and undergraduates are cheaper BUT THEY ARE NOT PROFESSIONALS as you always try to advertise!!! read more

The Home Depot - Hardware Stores Near Me - Titusville, Florida

Home Depot used AAA Cooper to deliver my pallet of flooring. I was contacted at 8:20 am on 11/10, by the company( AAA Cooper), and told that the delivery would be there between 11 and 4 later that day. I am disabled, so I had to get 2 friends to come over and help with the delivery. They never showed up or called me. We waited until 6 pm. I did not get my flooring until 11/22 and it was brought by an unknown carrier at 4 pm. I was unable to get help because of the short notice. Home Depot should be more responsible with the carriers that they use. read more

I got some blinds and needed them trimmed. Tyler was able to trim the blinds and get me back to work in a quick manner. Tyler was very helpful, professional and knowledgeable. It was a pleasure having him assist me. read more

Too bad Home Depot doesn't give Veterans 10% off purchases - everyday. Lowe's does so.... ALL my property renovation $$$$ goes to Lowe's. Everyday - all the time - I shop at Lowe's. read more

It's pretty sad when you have one item that costs less than $5 and you want to pay cash for it. I got to the self-checkout and ALL the registers were Card Only - no cash payment accepted. The "helper" said, "you'll have to go to register number one." So I walked down there and, of course, there were five people in line, some of which had a bunch of items. Great, but I'm not going to wait twenty minutes to buy one thing. Cash should be an option, whether Home Depot likes it or not. My suggestion to all of you in this situation: If you want to pay cash, and Home Depot doesn't accept your cash - then do what I did - drop all your stuff right there and drive over to Lowe's. Have a nice day! read more

Very disappointed in home depot.. bought 2 pallets of tile to have house tiled...had their folks come out to measure and give estimate based on there promo flyer should be $4.50 Sq ft install...well the actual estimate had so many additional charges ...will. not use them...nice people in store but install seems like bait and switch...very very disappointed read more

The Home Depot - Promotion - Hardware Stores Near Me - Titusville, Florida

I just bought a house in Titusville and have the Home Depot 3 mins away I shopped there Saturday, May 14th and bought a BBQ and some propane. The experience was excellent from the customer service rep to the young man that removed a panel from the BBQ so it would fit in my Jeep. Very patient and helpful are the staff. Keep up the good work folks! read more

So after the hurricane we had a lot of fence to repair and replace. I called Home Depot on 11-15-22 and asked about the fence situation. I was told that a lot of people had fencing on their carts and there were only a few 4x4s left. I asked about the best way to ensure we could get fencing soon because we have 3 dogs and the neighbors have one. I was told to have it delivered so I could get what I needed pulled and set aside. I did this and paid for it in full. I was initially told the delivery would on Monday November 21. I was called back soon after and told the delivery couldn't be until Tuesday November 22. I agreed with no problem. So I moved around 2 doctor appointments and my gf took the day off work because the time of delivery was between 6am to 8pm. I've lined up 3 friends who we are paying $200 each to take off Monday after Thanksgiving. On Monday evening I get a text saying my order can't be completed because they do not have everything. I immediately called the Titusville store and asked for an explanation. I was told they only had 19 out of the 27 panels to deliver plus the 4x4s. I was told the cement and the other 8 panels would be delivered on Saturday by Merritt Island HD. Merritt Island HD told me they would be delivering the 19 panels not Titusville and N Wickham Rd store would deliver the concrete. The guy I spoke to at N Wickham wouldn't look in his computer to confirm anything for me. So back to the Titusville store. Now they're delivering 8 panels of fence plus the poles and had no clue who was delivering the concrete. This is all on computers so why can't these employees get answers for me. Fast forward to today Saturday the 26. The first load came from Merritt Island. 19 panels and 30 bags of concrete. We asked for everything to go behind the only real part of the fence that was left, a 12' gate. The driver got the concrete in just fine and back far enough to fit all the other things. Then he brought the 19 panels of fence back. Instead of putting them close to the concrete he started extending the forks on the fork lift. He still had about 6-7 feet to go. At this point the back end of the forklift came off the ground and the strapping on the panels broke. He broke one panel and the top half slid from the bottom. He blamed HD for not having it strapped correctly. So now there's no room left for the other load to fit behind the gate. The best part of all of this was the HD delivery guy for the second load absolutely did the best he could to put the load as close as possible to the dumped load. If I was just writing a review on him I'd give him a 5. This has been a horrible, stressful experience that could have been avoided if HD took better care of its customers. We will be shopping at Lowes from now on. read more

The Home Depot - Driver ones delivery. - Hardware Stores Near Me - Titusville, Florida

Purchased top of the line Marquee ONE coat paint for $48 a gallon. Assured by HD paint salesperson they would provide another gallon if it did not cover. Painted one regular sized bedroom with grey over a mint green. Covered with TWO coats until I ran out of paint. Returned for free replacement paint and NOW the story is I have to contact MARQUEE and get authorization from them. I need paint now. I did NOT buy paint from Marquee, I bought from Home Depot.. Now I'm a Lowes customer for life read more

I went here so I could pick something up from the pickup place. So I called the number and waited 4 MINUTES and still haven't even answered. We didn't want to go in but we had to because these people didn't answer. That's how bad there service is read more

So, I have one cold room in the house. Just wanted a little ceramic heater for under the desk for my office. Online says they have plenty. Placed two orders , both of which were cancelled without any reason given. I generally like their online order and pickup in-store, bit what a complete failure. Went to Ace Hardware, walked in and out with similar price and product. Support your local hardware stores. read more

Warning HomeDepot doesn't honor signed contracts ! After Hurricane Matthew went through our area we had roof damage called and had several roofers come out for estimates decided to go with Home Depot since they were a well-known company and I figured they wouldn't be going out of business and my roof warranty would be secured . A month after we signed a contract with them HomeDepot called and wanted another 5K more or they'll cancel the roofing job! We told them absolutely not we had a signed contract they didn't care pulled the permits and canceled. Then we had to call and talk to several different representatives from Home Depot to get our $1,600. deposit back! We will never shop Home Depot again! #Homedepotsucks read more

I used to be a fan of Lowes, until I experienced the customer service at the Home Depot. They are all about making it easier for me - and you can't beat their contractor deals. read more

The Home Depot - Hardware Stores Near Me - Titusville, Florida

For those of you that live in Florida (Brevard County area) and purchase a washer & dryer, Home Depot does NOT stand behind their extended warranty! So far, they've ignored us. They're extended warranty is offered through Asurion and you will get nothing but GAMES from both Home Depot as well as Asurion! I missed TWO full days of work due to Asurion scheduling an appointment and then NOT bothering to let me know of the cancellation. The THIRD time it was scheduled, someone called the day before (a different company name) and told me they were behind schedule and that it would be at least 2.5 weeks before someone would call and schedule. TOO MANY HANDS involved in the ordeal, and no one can provide actual answers. As a result I have lost a lot of money taking off from work (I work as a contractor) only to be stiffed by Asurion! Asurian decided to give me my money for the washer thereby terminating the warranty on a 1-year old washing machine! The time I missed from work was MORE than the cost of the washing machine so they've done me NO favors! I've been in contact with Home Depot Corporate Office and so far they have been a complete JOKE!!!!!!! We've been put off by HD corporate all along. Oh and lets not forget, anyone that has called from Asurion doesn't provide their phone number to call them back. It's a universal number of 615-837-3000 and when you call you automatically get a recording stating "Currently experiencing technical difficulties - Please call back at a later time!" IF by chance someone actually calls you, they're unable to tell you what supervisor called and left a message as a result of this universal number! Home Depot Corporate has been wonderful at ignoring us!!! read more

I bought all my appliances from this Home Depot: Washer, dryer, refridgerator, stove, dishwasher, and microwave. I did this before moving here from Virginia. I found their service to be Outstanding. Kudos to all the folks working in appliances. I had all appliances delivered..(my sister lives nearby and was there to receive them). Somehow I got the slate refridgerator(which was on the order as slate) and stainless steel for other kitchen appliances (which was what I had ordered). I liked the slate so much better that i requested they exchange out the dishwasher, stove and microwave. They were able to work this out for me. My sister said the delivery guys were fantastic. I'm a happy camper!! read more

Love this store and shop it regularly with my husband who is in construction. Tonight we came to the store for Christmas decorations. We wanted a particular white lawn deer that was out of stock on the shelf. We were bummed. In the Christmas department I approached the sales person (SYDNEY) for help locating the indicated stock listed online. She went way out of her way and hunted down the overstock deer AND she retrieved them off the very top shelf!! She looked in several areas before locating them! Kudos and a big thanks to her. This store is exceptional always. Well managed, clean and the staff is friendly and helpful!! Home Depot corporateE-- Take note! MERRY CHRISTMAS! read more

This is a nice Home Depot location. The employees here are very friendly and helpful. They even gave me a bottle of water when I came in. The store is large and fully stocked with just about every home improvement item you need. read more

Good place to get home repair items. We did a lot of shopping here when we first moved in our house. The staff is overall friendly and helpful. One guy even took the time to show me how to rekey the new locks to all work with the same key! Handy place to frequent. read more

Same here use to go to Lowes, but got so upset with their service, the just went next door. Awesome, amazing customer service, right when you go inside, someone is there to greet you, and help you in what ever you need. Love them, I have told their staff how wonderful they are, and thank them every time! read more

My word.....Titusville Home Depot rocks!!!!. THANK YOU PAT THE PLUMBER. He made it easy/peasy to re-plumb my sprinklers. He is SO knowledgable . Thank you , thank you, thank you. Everyone is so kind and helpful...... I love me some Home Depot! Pam the plumbergal :) read more

Today I received the most outstanding customer service I have ever received in a retail store. Thank you so much Paul in the plumbing section for helping us pick out a new water heater and accessories. Keep up the exceptional job you do. You definitely know what you're talking about and you definitely have absolutely wonderful customer service skills. Thank you Home Depot management for hiring such a wonderful person. Paul is absolutely the best. This is the Titusville location. So ask for Paul if you have any questions about plumbing. I'm quite sure he knows about everything else as well. read more