They've spent millions of dollars pushing the "Pro Event" telling the Contractors that it was "Big Savings" & we could enjoy exclusive offers" We came in prepared to purchase an order in excess $25,000 and received NO offers, or Savings, as advertised! So we bought a few things to drink and munch on, (not even a free cup of coffee to the contractors that I mean this was a really cheap event for something that they spent so much money on. ) Home Depot should understand that the contractors NEEDED PRICE SAVINGS, NOT OFFERS! For all the buddy that they spent on the advertise he tell everybody how wonderful they were. They should've just discounted the product and let the contractors enjoy the profit that they so desperately deserve and works so hard for! read more

The Home Depot - Home Depot Ad - Nurseries & Gardening Near Me - Toledo, Ohio

I have been a HD fan for decades until yesterday. I purchased a generator online and had it delivered. I attempted to return it to the store as instructed for returns. Still strapped to the small pallet and never opened. I had my receipt, everything. They claimed a 7 day return policy change, yet everywhere I read online and on this order states I have 90 days. I returned it in 10 days. They could not get my return refunded back on my HD card and wanted me to take a store credit for $1100. I didn't need that. I have ordered many things online before from HD. After 2 hours they made me drive home to get my HDCC that I had forgotten. They couldn't look it up even. I finally got my refund to my HD CC, after driving 30 min back home. I will never buy anything again online or at this store. WARNING - their new return policy is 7 days, even though you will read otherwise. I should have purchased it through Amazon. And they wonder why they are losing business. read more

All the stores have an average shopping experience at best, but I have had a number of poor experiences. Hard to get ahold of people and when you do they either cant help, aren't friendly or both. The stores have a warehouse feel, and like all big box stores lots of walking to get what you need. Prices vary but Amazon often has better prices. If the service was good I would pay a little more to buy in person which is my preference, but understand why many people go to Amazon instead. They do carry a good variety of garden equipment which is good. I prefer Lowes which has strengths and weakness as Well. read more

The Airport Hwy. location was Great! Ordered online and contacted the store for assistance. From the person who first answered the phone to the two different managers I had spoke with...all were very helpful. I just moved to this area and very pleased I ordered from Home Depot and would recommended the Airport Hwy. store to family and friends. Also, saved money when comparing products and prices to other similar stores online and in the area. read more

We purchased a GE dishwasher from Home Depot 4 yrs ago and the problems started immediately. After my machine was installed and told it worked I went to run a load of dishes and 10 minutes into the cycle I had water all over my floor. Called Home Depot and was told they wouldn't help me because I had a warranty and had to use that. Ok. Took GE a week to send someone out, another week to get the part, and another week to get someone to put the part in. Now my machine is down again. Have extended warranty called took a week to get someone out didn't have the part, ordered it came in today the repair man didn't come out even though it was scheduled. Can put us in on the 16th. Moral of story don't by GE and don't buy from Home Depot. read more

Horrible service. Every time I go here I have to wait around for hours to get help. Not one employee in the store has a clue about what's going on or where anything is. Just go to Lowe's, it's right down the street. read more

Worst experience. Inexperienced, stand around orange aprons bunched together while nobody in flooring. Empty ends and shelf spaces left empty for weeks (I checked). If their employee swears to be sure of smothing, you can bet they're lying. I had them call the store manager, and she came 15 minutes later wearing designer shoes and make-up like she's never done a days work in her life. What a joke. read more

Everyone was very nice and there was a gentleman named Norm who worked in plumbing who went above and beyond to help us . Kudos to all the service people there.!!! read more