Your Home Depot Store #3848 - 1035 W. Alexis Road, Toledo, Ohio 43612-4201. This store has excellent employees. Cory Tomaszewski - Appliances; Jackie & Caleb, Front Desk Customer Service. We purchased a GE (white front) dishwasher, on August 8, 2025, that had a number of issues and had to be returned. Cory helped us locate a Whirlpool (white front) dishwasher and started the return process, on August 26, 2025. We had a number of problems (complete disaster) with the Delivery/Install Service (RAS Logistics). Caleb (front desk) Customer Service began dealing with them. Jackie (front desk) Customer Service took over and continued to help us by contacting the Delivery Co., making sure that our credit card was refunded, for the GE dishwasher and keeping us informed at all times. Jackie is a TRUE Professional. read more

I have never been so stressed out trying to schedule an install. First I pay for my door measure a month ago, I had to call them over and over to get someone to come actually do it! Then I come in to try and pick out doors only to get an estimate for the wrong size doors? So that has set me back yet another week. All I want to do is GET THE INSTALLATION I'M PAYING FOR SCHEDULED!! Went in today on my day off to attempt to do so .... no luck of course. Now I have to wait until later this week for another call back cause phone tag is my favorite thing. Why is this so complicated? There is a 4-10 week wait time to get an installation, I really don't have time for these games at this point. read more

This is the worst experience I've ever have with this company. I ordered a Stove and Dishwasher to be delivered and installed. The delivery guys they sent out were rude and disrespectful. They had an attitude toward us about where we wanted the stove and Dishwasher. I was called BRO and other names. I argued with them about the Bro calling. They took back both appliances. I have no stove to use and it is going on 4 days .Customer service is a joke. I shopped at the home depot for over 30 years and they lost a Customer. I will not shop there stores again because of howI was treated. read more

Terrible customer service and no care for customer availability for deliveries. Rescheduled 3 hrs before scheduled delivery and tried to push it back a week without explanation. read more

Home depot return policy is horrible they stuck me with 1000.00 dollars of un open flooring boxes

Just don't know where to begin. Still waiting for a call from Mark who said he would look into this for me. A damaged refrigerator was delivered on Dec. 8th. I was told it would be delivered the following Wednesday. No call no delivery. Told it would be delivered yesterday 12/18th no call no delivery. Every time I call I get forwarded to an overseas employee who tells me that they can help but never do. Where is my refrigerator? The worst customer service I have ever encountered. Absolutely incompetent is the only way to describe it. I only gave it one star because it wouldn't let me post without. Big O!!!!!!! read more

I order 4 appliances over Two weeks before delivery! Gave them a extra week even. Night before I get a automated call saying I'm not getting til 12/30 pissed is a understatement! Called delivery co And Home Depot.. no help! Because the delivery co doesn't have the room my items were never pulled from stock and by the time they got to me that had no left . I cried as I already got rid of dishwasher and stove... fridge was being cleaned out and scheduled for pick up that morning. This was a Friday ... so Monday after I gave them the weekend to see what they could do ... got a call from a cashier saying they were issuing a refund! Was pissed .. by this time it was already Dec 9 and had family coming I. Dec 21. So I had to start over with another company who got me 2 out of 4 items within one week! Thank you Appliance center of Toledo. You saved Christmas read more

I come in every few weeks to go around and collect one of each of the free laminate floor samples. I absolutely love the fact that they provide them for crafters like me. I have came in about once every other week for almost 3 years and have actively redone 1 bedroom, a bathroom and my entire basement. Just before covid started they had started to recognize me and kept asking me to leave and telling me "they're free samples but it doesn't mean they're free again and again." But now that I can literally wear a mask in the store I come in like 3 times a week. If I can keep this pace up I should be able to get the other two bedrooms and the kitchen done by Christmas. That being said, I'm only giving four stars because they really should get some new colors for the samples, like I'm trying to have some really cool variations in my bedroom but they need to get some newer colors. Also not really a fan of the color orange, maybe you guys should try using a different color for the outside, spice things up a bit that's the key to any good relationship. That's what my papa always used to tell me was you gotta keep a relationship spicy or it lol never work, of course that was before he was charged with that felony, but that's a different story I suppose. Here's today's haul :) read more

The Home Depot - Laminate floor samples - Nurseries & Gardening Near Me - Toledo, Ohio

I love it here and a fun fact. The light on Lewis and Alexis is actually very fair. Just simply stop when the light turns yellow and you will completely avoid getting a ticket. Other than that, I had a very friendly experience the other day in the garden center. I was greeted by two very friendly associates named Amanda, and Alexander. I was just simply looking for a soil that would be beneficial and healthy enough for my tulips. Surprisingly enough there are many different kinds of soil so this made the selection process quite hard for me. Amanda came along and explained to me that I did not have to use anything really fancy for my garden bed and her expertise upon this subject was quite extraordinaire. I informed her that I was in the need of a lawnmower but I had absolutely no prior knowledge of what would suite me best. Amanda then requested the help of Alexander who was standing near by helping another gentleman. This young man definitely knew his stuff and I am definitely coming to this store weekly to get more supplies for my new garden! read more

I felt I must write a review on this particular store because of the exceptional service I received. Lowes, Home Depot and Menard's are all know for the lack of service from their employees. I'm used to seeing employees avoiding eye contact, acting like they don't have time or just being impossible to find. Not here however. I've been into this store on more than one occasion and have actually been greeted and helped without asking! I now drive out of my way to come to this store. Keep up the good work and you will retain customers! 4 stars instead of 5 for the ridiculous self serve registers that Home Depot somehow thought were a good idea. Get rid of them and use your friendly staff. read more