We contact king Appliances to come and fix my wash machine and mine washer. He charged $60 to come…read moreand see the problem he came back to the house weeks after charged $168 refused to give us an invoice said the problem was the motor took the plate of my washer and left his old one my machine was making terrible noise and wouldn't turn it off I called him to asked him as to why the ma line was not stopping and wasn't fix he told me he didn't care hang up the phone and now won't answer our phone calls. This company is a scammer.

From the owner: Buy, Sell, and Repair Appliancesread more

Best store for buying appliances! Our salesperson, John Mc…read moreGrade is exemplary! He is so patient, professional, patient and kind. We bought all our kitchen appliances from him over a year ago. And recently placed more orders for another house....this time everything was done by phone....so simple with John's expert advise. Tasco has an incredible team....the installation team is so knowledgable... Andreas and Randy even gave us a seminar regarding the operations of the Bosch dishwasher. We love all our Jennaire and Bosch appliances and the very smooth and successful process of ordering, delivering and installing them. Immense thanks to the entire Tasco team! Rosemarie and Stephen Taylor

Before Delivery staff are incompetent. They keep asking you to pay so many times after you have…read morepaid that it feels like a scam. Run.

I came in here and basically lost my mind. They have so many niche things for your home. I came in…read morelooking for a water filter for my fridge, as they are the only place that sells them in the city. I left with that plus a special cleaning cloth thingie for a glass stove top that while terrible at getting out burnt on stains, gets minor stuff out and makes it look like new. They have all sorts of special cleaners for surfaces like marble and stainless steel, lots of appliance parts and all sorts of handy dandy little doodads for your house. It's a small shop, but it's very neatly laid out. Service is helpful but there was a bit of a wait to check out.

Going to the store was nothing but a waste of my time half an hour drive to get there half an hour…read moredrive to get home just to find out they don't not except cash supposedly because of Covid ridiculous

My sales rep, Mike was very helpful and a pleasure to deal with. Unfortunately he was off on the…read moredelivery day I selected and the after sales support/customer care team was not very helpful. Honestly, CAS would be better off using an AI chat bot. The responses and support I received felt like it was being read from a checklist. The delivery company that CAS uses was also a dissapointent. The first attempt, they didn't even bother turning down the street. The next day took some coaxing but they did make the turn and made the delivery. Overall, it was a terrible experience and should likely be a 1 or at best a 2 rating if it were not for Mike's pleasant support during the initial call.

Jason at CAS Barrie is great to work with. We have used him and the store for many years now. Jason…read moreis available, knowledgeable and provides great recommendations. He has always come through for us.

Was looking for a new pre owned stove. The owner was helpful in delivering and removing my old…read moreappliance. Price was good when comparing to other sutes. Stove was very clean.

The owner is very helpful and pleasant. I bought a fridge and he delivered it. Shortly after he…read moreleft, I called him to ask for the whereabouts of an item from my home. He told me he did not have it. I will not do business with him again.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

I was just on the phone with Christine. She's in charge of the delivery schedule. I wasn't too…read morehappy with what she was explaining to me that the delivery would come between 2:30 pm and 3:00pm as I asked for an early delivery when I scheduled the delivery. Also, when I paid for the delivery and when I was talking to the sales person, I asked for an early delivery. I am not happy already, and the appliances have not been delivered at this point. Christine said that there is nothing that she can do for me. I am the last delivery of the day. I was hoping that there would be something she would be able to do for me. The only thing she said is sorry. I was hoping that a company this large would be able to do something. I am very surprised that they're not able to help.

I have experience with this store for years. It was a good store and good customer service, What…read morehappened today I don't know. Very bad customer service, when I call them the sales person 3 times told me he is working for a percentage and he doesn't want to spend his time with me. Disgusting , no words. When I come to the store, the women sales person after 30 min. told me that she is working for percentage and she spend already 30 min, with me. Don't recommend this store today to anyone. Horror.

Came to this appliance store to check out some options…read more Despite the current reviews, I had a great experience. Employees were friendly.

The sales team was very knowledgeable and did not try to upsell us to more expensive appliances…read more They explained the pros and cons of the different models we were considering. Once ordered we got an exceptional delivery and installation service by Brian and his team. They were real professionals and very patient with us as we asked many questions. Overall a great experience when compared to the big box stores.

Not the Dudleys it used to be. I have shopped at this…read morelocation for many decades. The staff used to be wonderful. I went in yesterday with my partner to get some keys cut. While discussing with my partner how many keys we needed. a very rude skinny man with a baseball cap on basically told me to shut up as "he" could only talk with one person at a time. I had to bite my tongue as I wanted to call him out on his rudeness. He took the keys and seemed to be having a hard time creating duplicates for us. Finally he gave us our keys, we paid and left. On getting home, four of the six keys were not cut properly and did not work in their locks. I called the store and guess who answered? Yep, this rude individual who now started interrupting me; Not letting me speak. "Just bring them back. I don't need to hear what your saying. I might not be here anyway". Needless to say I will not be returning to this store ever again.

I just had one the worst customer experiences I've ever had at this place. In the past I could…read morecount on friendly service at Dudley's, but I doubt I will ever return. I was simply buying screws to attach legs to a table top. I explained that the table top was about 1.0-1.5 inches thick (so I would need screws that are shorter than this). The staff person, a thin guy, maybe 40 yrs old, wearing a baseball cap and a goatee, kept giving me ridiculously long screws, as if he wasn't listening to me at all OR deliberately messing with me. He gave me 4 inch, then 3.5 inch, then 3 inch, then 2.5 inch, then 2 inch screws, even after clearly showing him the thickness of the table top on a ruler that was right in front of him. Moreover, his manner was despicably rude and condescending, sneering every time I said I needed something shorter. Feeling pressured to just get out of there, I ended up buying screws that are probably too long. This person should not be in a customer service role at all! Indeed, he should be terminated as soon as possible! As another recent reviewer noted, it's "not the Dudley's it used to be."