We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

We have purchased many appliances from Keiths. I'm a little late in this review, but Unfortunately…read morefor us we have become regulars bc 4 appliances have needed replacement in under 4-61/2 years. Not their fault. I'm just getting to the point. They have an excellent service department, especially Sammy. D Josephine was extremely helpful when I was extremely irate. They have an excellent customer service department too Top notch! Today, unfortunately, we had to order replace another refrigerator, (3 years of life) but we had a great sales rep Ashley. Patient , kind and knowledgeable . I would highly recommend Keiths appliances. Hands down THEY CARE ABOUT THEIR CUSTOMER! Top notch team Sincerely Josephine

Credit to the delivery team--they did the right thing by identifying the dryer was damaged and…read morestopping the delivery. Unfortunately, the overall experience with Keith's Appliance was very disappointing. I purchased the dryer when there were multiple units in stock (around 10), but delivery couldn't be scheduled for two weeks due to their backlog. After waiting, the unit arrived damaged--and by then, all other units had been sold. I also had to call them myself both to arrange delivery and again after the failed delivery--they never followed up. So despite buying while it was in stock, I ended up with nothing after weeks of waiting. I understand issues happen, but there was no meaningful effort to make this right. I hope the team takes a closer look at this situation.

I was in town at my aunt's and her fridge went out. Abby comes over and in no time saved all of her…read moremeat before it defrosted. Totally saved the day. What a relief!

I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

Very helpful with my lawsuit against another contractor, which I lost. So now I have to save up the…read moremoney to have my kitchen fixed, but when I do Roger's will be doing the work.

Jim helped design the kitchen in our new house, and had many valuable suggestions and lots of good…read moreinformation. We knew what we needed, and what we wanted, and what we could afford, and Jim did a great job making our kitchen better than we'd hoped for. The showroom is well stocked with samples of kitchen cabinets and hardware, so we could see at the outset how lovely our kitchen would be. In addition, Jim made other suggestions when we mentioned problems with our old kitchen, and the results were wonderful. For example, I didn't like the way I had been storing spices (in a deep drawer). Opening the drawer made all the spice bottles fall over, and it was hard to find just the one I wanted. Jim suggested a very narrow spice rack cabinet, and that has been a real blessing! Nothing falls over, everything is visible - perfect! Sharp knives were also a problem. I hated the huge knife block we'd been using - took up counter space, attracted dust - not a good solution. Jim was able to make me a pull-down knife drawer that fit under one of the upper cabinets, with a flat knife block in the center, so two knife blades can occupy each slot, their handles on the two sides. It was an ingenious solution, and we love it! Jim is also there for every installation, making sure everything goes just the way the client wants. It was a pleasure to deal with him, so much so that when we needed a large bookcase built for our living room, we again called Jim. There's not much he can't do!

Ok, let's be real, laundromats can be a drag. In my life on earth, I never expected to have a…read morefavorite laundromat, I DEFINITELY never expected to be honestly impressed by a laundromat, but here I am, fixing to absolutely rave about a laundromat. 1st and most mind blowing- they have machines that can take two weeks worth of jeans from dirty to clean and all the way to DRY - not dry enough to give up and get on with your day slightly damp but whatever just let me leave this place, NO! Actually. Dry. in less than an hour. That sounds like a bald face lie. That sounds like a myth. But I swear to you, it's real. I've done it and it's amazing. I'm not say A pair of jeans. I mean, like all your jeans. Clean. Dry. In approximately the time it takes to watch one episode of Downton Abbey. Like, if you're into Downton Abbey. 2) it's always always always clean. How? Do they have cleaning gnomes or something? Who can say, but it's so clean! 3) I think it was literally Christmas Day, some holiday anyway, and the Google entry for the business says open every day, and I texted right thru Google I think, but I texted to ask is they were for true open that day and I expected either an automatic text response with their hours or like, nothing at all. It seemed a long shot, but I was having a laundry emergency, and I swear, in like two minutes I got a real live response, from a PERSON, who assured me that yes indeed, they were open. It was a Christmas miracle, I'm still talking about it and that was like 8 months ago. I don't know how this place exists in the real world and isn't just a figment of idealism and convenience, but it's there. There's even a place next door that will make you a great omelette or a big honkin burrito, which is also glorious, but a whole other review.

Really clean. All machines were in working order and not a super busy place to do your laundry. I…read morefelt more comfortable here than going to super sudds!

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

Been going to this place for years. Past year really gone down. Had stuff missing and now whole…read moreloads stolen. Never answer their phones.

I've been to the West Town Street location in Norwich, so while doing errands in uncasville last…read moreweek I stopped at your location whilst in the area. The place was clean, all the washing machines were newer and in working order, and there are plenty of working dryers in proportion to the washers. The only downfall is that there's no attendant on duty to assist with any questions or issues. There's no snack machine and the soda machine was out of everything. Not a big deal there's a grocer next door. I was there to do laundry, not a lunch break. I wish the West town St. Location was more like Uncasville, since it's so close to home. The West Main St. Location in Norwich is DISGUSTING and should be condemned, but that's a different yelp review...

They are amazing! We wanted to upgrade our house cleaning services and they stepped right in; took…read moreeverything on and for a fair price. They are great with the dogs, do a superb job, never disappointed, never anything missed. Imagine coming home after a long, tough day. House smells fresh, floors mopped, no dust, dirt, or grime from (literally) ceiling to under the baseboard heat. I've hired others and they are by far our favorite!

Color me ridiculously happy that I found Jackee and Tina at Fabulous Five Star. They're highly…read moreprofessional, but also very personable. From the easy quote via phone to the home visit (for estimate) to the awesome first cleaning (note that the initial cleaning will take longer than regular biweekly cleanings), I'm grateful to have these ladies on my team! They're thorough and meticulous, and treat your house with respect and care. Their method is go from "top to bottom" and though they literally start upstairs, they really mean from, say, dusting the top of the blinds to the floor. They use green products (though they will use Clorox in the bathrooms, for example, if you request that) and the right products for the respective surfaces (e.g., wood floors, quartz counters, leather sets, etc.). It was wonderful to step into an immaculate house, where it looked and smelled clean, and Jackee has been so responsive from the beginning -- she even texted me after they were done and asked if I had anything to critique. Hint: there was nothing. (They even helped give my giant package to the UPS delivery person who came by during the time they were cleaning... talk about wow!) I am looking forward to many future Mondays of an exceptionally clean home; working with them is one of the best decisions we've made in a while. I'd highly recommend them!

Great people, great service, great prices and most of all...a great selection of plants, shrubs,…read moretrees, top soil, mulch, cedar plant beds & much, much more!!

Jeff and Jared did an amazing job for a very reasonable price. Jeff has a great eye for plants and…read morelandscaping. They did our front entrance, cut a bunch of shrubs back, mulched everything and made an path to the garage with a sweet little japanese maple and blue stone. The crew was friendly and profeshional but low key. I think the real reason to hire them is for Jeffs vision, but really they are the whole package. Now I want them to do the whole rest of the house it looks so good in the front!