We worked with Doug many years back for our bathroom remodel which was a great experience. This…read moreyear trying to remodel our kitchen and not getting everything we wanted at a kitchen place, we decided to look at Ring's End in Niantic again. This time we worked with Maya. Great experience. She lead us everywhere we needed to go to make all the decisions needed top to bottom. Even referred us to a contractor who worked magic. Max Wyeth. Thank you Maya for everything!

Wow just extremely rude staff from the start. The man working at this location was not helpful…read more Basically told me to leave bc i wouldnt find anything i was looking for. Not friendly. Ruined my day.

We were shopping for tables for the deck on our new home during the height of the pandemic. We met…read moreGina at Porch and Patio in the summer of 2021. She was incredibly helpful, and we ended up being lucky to choose an in stock table and chairs to start out with. Gina helped in the selection of umbrella and with the ordering of matching chair cushions which were custom made. We then ordered a matching counter height table with four chairs and cushions that had the same fabric as the umbrella. The wait was long due to supply chain issues, but Gina kept us updated regularly. When summer of 2022 came, and we still did not have our 2nd table, she cancelled our original order and expedited the same product with another manufacturer. We were able to have the full complement of furniture we wanted on our deck for the celebration of our son's marriage in August. Thanks to Gina!

We visited the store to look for a dining set for our deck. Gina greeted us and asked if we needed…read moreassistance. We told her we were just looking around. It was great that she allowed us to wander without pestering us! When we found a few items we wanted more information on, she was happy to provide us with specifications and details. She willingly called other stores to see what in-stock options were available for us. She was patient with us in our decision making process. We chose a great set and can't wait to enjoy it for years to come. When we got home, I realized I forgot to take a photo of the set, so I gave Gina a call and she texted a couple right over. Thanks so much!!

I brought a bottom freezer refrigerator. the price was great they will work with you to get what…read moreyou can afford. They are in connecticut I am in Warwick rhode island and they deliver and took the old one. It was a tight fit but they made it look easy . I would give a 15 out of 10 that's how good they were. Even if you are not in connecticut check them out.

If I could leave a lower review than 1 Star I would. My fiancé and I are in the process of…read moreremodeling our home- we were in contact with the owner via Facebook market place about a double stove he had posted. It was exactly what we were looking for. We had an agreement on meeting in the early afternoon today, which was the quickest we could both leave work. We live in Massachusetts, and we both were leaving work early to meet up about with the owner. He didn't even tell my fiancé that it was sold, when my fiancé messaged him when we were about to leave asking if cash was okay he responded that someone was currently buying it. If you have a storefront... don't post on Facebook marketplace making agreements with people if it's "first come first serve" maybe post that in the description of the product. This is an AWFUL business practice, we were coming out of state and planned our entire day around purchasing this item. Absolutely disgusted with this company. "We don't pay bills with just words" then don't post on Facebook marketplace.

All staff do not wear masks ! I even asked a guy a few weeks ago if he worked there bc i needed to…read morefind something he laughs and says NO . He has no mask on ... however he's there every time I'm there near the paint or somewhere else and yet he doesn't work there ? (Rolling eyes) still wears no mask .I wasn't gonna say something to him i just needed an item . A cashier there doesn't wear one either . I won't be returning to this location any longer .

Something has changed at True Value and not for the better. Arrived at 5:30 (they close at 6) no…read moreone would make eye contact bc they couldn't be bothered to help. Asked the cashier where to find what I was looking for bc I didn't want to be there either, trust me, and I thought It'd help me speed things up. She kind of points toward the back of the store, "aisle 12, or 11, somewhere around there." I admit defeat after looking in both and head back up to the front. Some guy is trying to avoid me while he shuts down the computer and grabs his lunch pail to bolt, I ask him where to find what I'm looking for, as he's walking past me he points and mumbles 14. I bought 4 ACs here for my office recently. And we shop here for home needs too. I'll go elsewhere if I get treated like this again.

The service was absolutely excellent . I was helped by a gentleman who knew his stuff. I needed…read morefittings to replace my well pump. He helped me From the beginning to the end with his expertise. You can find that one on one assistance like the good old days. The rest of the staff were also busy helping other customers . The gentleman got me exactly what I needed also giving me great advice on getting the job done right ! I went back to my cottage and tackled the job in know time at all . I have water flowing and everything is working perfect. A special thank you to the gentleman for helping me out. The value that store has, Not only by the employees but the merchandise is very fair . I go there all the time for My needs and bypass the big box stores to give this local business my support. Thanks again !

Not a bad store but the pricing is a bit higher than others. They do have a good select though.read more

I am in the process of designing the upgrades to two bathrooms in my house and decided to go here…read moreto get some ideas. The store is quite spacious. They have a good number of examples of many bathroom products- toilets, vanities, bathroom fixtures, lighting, shower accessories, etc. This is definitely a hood place to go to in order to see a ride range of products and to see what you like or don't like. The staff were nice- we were asked if we needed assistance but when told we were just browsing we were left alone.

In the last three years I have done three new bathrooms and a new Kitchen in my home. I have bought…read moreall my bathroom and kitchen products from Frank Webb Home in Waterford, CT. Leigh Kroll is always ready to work with me and handle all my questions. She provide incredible advise and options to select the right products for my Bathroom and Kitchen renovations. She shares warranty info and experiences and clearly is the expert. GREAT working with Leigh and Frank Webb Home for all my Bathroom and Kitchen needs.

Service visit for dryer by Bill from Westerly store was excellent on all fronts; comm, notification…read moreof arrival time, clean, courteous, thorough. Unfort. too expensive to fix with part needed. On to sales experience with Emily C. in Westerly to purchase new dryer. She was pleasant, super helpful and efficient. Delivery, install + removal of old unit done with same professionalism, courtesy and efficiency. Thank you all!

We were overwhelmed with the options to replace our GE Profile Cafe series. Instead of going to…read moreHome Depot, we decided we'd go to the "experts" at Wickford Appliance. At first we were thrilled! The saleswoman found us a Bosch at a bargain price! We brought it home and had the installer come to deliver it and it didn't fit! Weren't all 30" stovetops the same?? Who knew! Well, apparently not the Wickford Appliance expert who never asked us for the dimensions on our cooktop! So, now we still don't have a stove, and we're out the installation fee on top of it! Back to the drawing board. We'd told the saleswoman when we first sat down that we needed a new stove before Memorial Day. It was three weeks. Shouldn't have been an issue. But now it was. She couldn't find a cooktop that would fit our opening and the gas nipple beneath it. We had to research it ourselves. Ugh. Just what we wanted to avoid! We went to her manager and asked if they'd bring the Frigidaire that was found in to the store to check all the dimensions. We were told they wouldn't do that in case they got stuck with it. So much for customer service. I guess we were the only one to be put out (paying two installation fees). I'm not sure that this special shop was, in fact, a better alternative to Home Depot. Maybe we should have started there after all. Oh and the installer that Wickford recommended? Stone appliance? I won't mention the rudeness of the first installer. But the second installation was scheduled for Thursday after 2pm. On Wednesday we were contacted to say the installer would likely arrive earlier than expected. Well, there was a wasted day. By 4 pm we were nervous that he wasn't going to show up. We finally received a response to our two voice mails that he'd be there in "20 minutes." Different time piece apparently than ours. The cook top came out of the box cracked. I'm not blaming that on them but that it took two months to get the replacement? That's all on the manager of the store who was "handling it" and didn't remember us from one interaction to the next. What an entire screw up from the very start to finish! Home Depot would have been so much better!!! Proceed at your own risk.

A gardener's nursery: some unusual plants with bespoke-plus customer sesrvice. Charming owner and…read moreassistant. This nursery "rescues" feral cats that wander in; they are fed and housed and loved. Not a cat-lover but lover of kindness.

Their plants are not only beautiful -- they are HEALTHY and they stay healthy when you bring them…read morehome. This has been true of every plant I've ever bought here. Many of the people who work here are passionate and knowledgeable about plants and happy to answer questions. I say "many" not "all" because I haven't talked to all of them -- but maybe they all are. Thank you Pequot Plant Farm!