Amazing service! I was kindly greeted when I walked in and directed to the rental department. Brad assisted me and was very helpful, knowledgeable, and professional. I am very thankful to have received such great service and will definitely be back in the future. read more

Well This is the second time I have come twice tho this homedepot because they are the only close ones that carry what i needed. But their customer service is the worst! Both times I've waited about an hour to get help. I think their priorities are not set right! Are customers even important to them? Don't we pay for their salaries by buying from them? read more

My mom came in because she needed something. She wasn't sure where it was so she asked someone for help and the lady told her that she needs to learn how to speak English because this is America. She was just ranting and yelling at her because her English wasn't the best. If I could give negative stars, I would!!! read more

Great customer service! Had very specific questions and Adrian from Garden was able to answer them and find us exactly what we needed. Great experience, will be back! read more

We needed to rent a truck and Brandon helped us throughout the whole process ,he was very helpful and friendly .if you need a tool rental/truck rental ask for Brandon read more

I recently purchased a window air conditioner at this location. Unfortunately it was defective so I was forced to return it. . It's a rather expensive item and since I had the receipt and the card it was charged to I expected an exchange. They would not do that. They insisted that I do a return, get "a refund" and purchase a new one. Two days later the refund has yet to show up on my credit card. I tried calling the store repeatedly and was not able to speak to anyone in the accounting department. So I actually went to the location. Oddly enough when they called the department from the front desk the accountant was available on the phone. She wouldn't see me because she was "in the back ". I briefly explain my issues and only then was I informed that I would have to wait 3 to 5 business days for the money to refund to my account. All this because they would not do an exchange. Not everyone has the disposable income to replace things that are this expensive twice..Home Depot'!! Are you that hard up for money that you have to hold onto people money for an extra day or two? JS read more

Jonathan in the lumber section was more than happy to help last night. It's hard enough to find someone to help you and when you do it seems like they're always in a hurry to go do something else. Jonathan was not only professional but very nice and easy to communicate with. He helped us for over 30 minutes as we had numerous cuts on different pieces of baseboard and trim. If this was the norm for customer service shopping would be a much easier task. If you're the manager of this store make sure you reach out and thank Jonathan for doing his job at such a high level. read more

Came here to pick up my John Deere riding mower. Bought it in the app and after calling to verify it was in stock. They verified it and set it aside for me. When I arrived it was set aside and I was out in 5 minutes. Prefer this location to all Lowe's! What an awesome experience ! read more

My coworker and I got some manure from the garden side today and it was the fastest service we have ever gotten! The employees Kirk and Shannel were extremely polite and helpful!! We will be back again and will definitely be asking for both of them if we ever need any help. Thank you again! -Capt. Morgan read more

Poor service i went to get gas and they said we are sold out ?!?!? Really home depot sold out i saw like forty outside i was in the door where they have them. I walked in to ask the cashier she said sorry you can't come in with the tank i said just a question she said no gas to get rid of me very poor service and boderline lying! read more

This is absolutely the worst Home Depot I've ever been to, and it sucks cause it's my neighborhood Home Depot. The staff is surly and don't want to help you with anything and this is based off of multiple trips to this store... The last time I went, I asked an employee to help me locate something and he wouldn't even give me the courtesy of stopping to speak with me, he kept on walking while pointing out where I needed to go. And another employee watched this happened and me still looking flustered and didn't step in to ask if I needed assistance... I absolutely HATE this Home Depot... read more

I bought a wood chipper from this location and tried to leave a review on the Home depot website, which was unclear if it went through or not read more

The Home Depot - Review of wood chipper bought from home depot. Unclear if it went through or not. Posting here. - Hardware Stores Near Me - West Palm Beach, Florida

i was looking for style#5 vacuum cleaner belt replacement asked 3 people 1 said they dont carry them, the other said if we have them they d be in appliances the 3rd said i dont know ughh .so i go to appliances theres the vacuums theres the filters theres the bags and NO belts?leaving frustrated another employee KARYN(reddish hair) asked if we needed help i told her we needed a style#5 vacuum cleaner belt she directed me to the clearance aisle in the front she said there were a lot up there she was right we fouind the belt thanks to her knowing her job and how to take care of customers unlike the previous 3 associates KARYN not only should get a raise but should be in a position of management THANKS KARYN for making my visit a successful and pleasing one at the home depot a RARITY indeed. read more

I found the staff helpful, i dislike how the cashiers can't fix an error, but then you must take more time and walk to the returns area when the cashier who first handled it is even the one who walked all the way to fix it at returns... Think outside the box corporate! Realize that frustrations chase customers away, even if it gets resolved, when it becomes a hassle. Potentially polices could be if the purchase develops an error, then it can be fixed right where the transaction has just happened. I.e. oops i rang up to many things... Let's credit it right now, not please walk down to returns! My teller was stellar! But she was hampered by red tape! read more

Frustrated new customer. I've been going to Lowe's all of my life until I bought a home closer to a Home Depot. I've been getting everything for my new home in this store until today. I've been researching shelving units online for weeks and I finally found one I wanted. Online the store shows 14 so I head in and can not find it anywhere. Online says "see associate" for location. Well three of the associates can not locate it and said did you try another store? I will try another store going forward... back to blue for me. A tip for managers of this location would be to coach your "associates" to reduce walkouts by escalating these types of issues. read more

I bought a kitchen remodel from Home Depot over a year ago. The project today is still not complete, and they have stopped communicating. They will not coordinate the project as they promise initially. You will end up chasing the subs yourself. In fact the "designer" will not talk to you once the job is paid for (100% down). The contractor used in south Florida for almost every store is J&G. Their work is terrible, but Home Depot just keeps letting them go on. STAY AWAY and do yourself a favor hire a real kitchen designer and installer. It will save you time, money, and you will actually receive the quality you pay for. read more

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Continued from the review sent earlier this week. On Saturday I Went to Home Depot on jog and okeechobee blvd west palm beach.. There I had a better service at the paint dept from Rodney. This man was more helpful and more professional. Thank you Rodney. This man helped pick out the paints I needed to add to the paint I was sold at the one in Royal Palm Beach on SR7. He was very knowledgeable, respectful,and NOT demeaning. read more

Been going to this location since it opened. The staff has always been the most accommodating, I know most of the original employees by name. Let's start with Bindu the great cashier from day one, Tabby a great customer service person that together wit Owens they make a great team keeping the front moving.cant forget Joe and his staff in the paint department. Meagan, Laura and Jackie in the return desk are great. Julian,Floyd in hardware. Chuck and Steve in building supply.and for sure I want to welcome Jim now back in paint he is a great asset for your company. And my great friend that is now in receiving. You know who he is. My senior mind is failing me and I'm not mentioning lots of employees but I thank them all for the way they run their store. And of course we can't forget David the manager that has been there since Kevin's departure, he really is a hands on manager. Thank you for all you do. Manny. West palm beach read more

Last weekend - the best I have ever been treated in this or any other Home Depot store. Employees ready to help and make suggestions. Knew their stuff. Kept the floor swept in the lumber aisle. read more

This store doesn't open until 8A on Sunday morning. Stay home and have another cup of coffee...otherwise you'll be waiting outside like the other angry customers read more

Bill from lumber excelled in customer service. He was more than accommodating and helped us with our DIY needs while the Wellington branch shunned us. Definitely recommend WPB store and Bill! read more

We made major purchases at this store, our complaint was with the purchase of additional insurance on their appliances. Do not spend the money on this, they do not honour the plan, when there is a major problem like we had with the micro wave, they blamed me for causing the defect. They are awful to deal with, when I asked for a copy of the report I was told we don't do that, our decision that we gave you verbally is final. Big ripoff, we will never purchase anything else, even a light bulb from Home Depot. Service on follow up is a sham, they take your money and when there is a problem you can just sing for anything! O read more

Everyone so helpful. Moving from Jersey, very happy with employees offering suggestions and help. Charlie, Juan, Jillie and Brian are to be commended for their customer service skills and work ethic. Very rare to find in today's marketplace. read more

Jacky (customer service) and the manager did something awesome for me when I did need it the most; thank you girls

NEVER BUY APPLIANCES from this place! At first they delivered a defective washer, then they decided they could just schedule a delivery date that's convenient to them without even asking what day I'm available. I called them twice and twice they still scheduled a day that I won't be at home because of worrk. They have POOR CUSTOMER SERVICE , they don't care about the fact that they're the ones who caused me this inconvenience. They are INCONSIDERATE and UNCARING. I will NEVER GO BACK to this location, and I will never buy major products from Home Depot again because of my experience with this branch. read more