This business seems knowledgeable, trustworthy, professional and thorough with diagnosing and fixing mechanical issues with Hondas. They were also in the correct price range for their services. I recommend this business! read more

The Hondew Shop - My car setting in front of the business before being serviced. - Auto Repair Near Me - Dallas, Texas

If you have a Honda, don't go anywhere else! I came here based off feedback from a buddy of mine and seeing the reviews here. Great communication, good prices and great work! Ignore any BS reviews of negative feedback you read. I will be back! read more

Hondew is the only place I will take my Honda vehicles for service. They are quick, honest, and fair. More than once I have walked out without paying a dime. Marshall is the best read more

Even though we live 11 miles away and have multiple shops nearby, we take our Hondas and Acuras to Marshall because we know he'll shoot straight with us, tell us what's wrong with the car, what we need to fix now, and what we can wait to fix later. In fact, we actually buy Hondas and Acuras so we can take them to Hondew shop for service! read more

Marshall went above and beyond to take care of us this week. We had an incident where both tires were blown out of one side of our minivan. We had our vehicle towed to the Hondew Shop and Marshall took it from there. He not only went above and beyond to ensure our wheels were ok, but he also got us two new tires AND got an alignment done for us. Through the whole process he was communicative, friendly, and factual. When I went to pick up the car and pay the bill, I was pleasantly surprised as I was charged a price that was more than fair for all that Marshall did for us. Marshall, the world needs more good people like you sir! Thank you sincerely for taking a frustrating situation and giving it such a pleasant resolution. I will definitely recommend you to anyone I know that may need service in the future and we'll certainly be back! read more

I have been taking my Honda cars to the Hondew Shop for years and have had nothing but excellent service. I totally trust what Marshall tells me because of my experience. There's no place better. read more

Fast, friendly and professional service. I will return for all vehicle services on my Honda.

The guy at the front, Marshall, was rude nearly every time I brought my car in for service. Gruff, unpleasant, condescending and irritable. Im not sure what his deal is. Then once I brought along my teenage daughter and he could not have been more attentive or engaging. What a difference! We joked that she should come along more often so I dont have to dread dealing with him. I have since found another shop that does solid work and the people at the front are courteous, professional and no ick factor. read more

I still use Hondew and highly recommend them. I now own only Honda's and the main reason is because of Hondew. Knowing that I have a trustworthy mechanic is a major deciding factor on what kind of car I own, so the Accord is finally gone and I now have a 2020 CRV and a 2010 Odyssey. Thank you Marshall and all the guys at Hondew! read more

Marshall and his Hondew shop have been my go to Honda mechanic for the last 5 years. I'm sad to have to leave the DFW area and will miss what a great auto mechanic they have been. Marshall is honest, to the point, stands by his shops work, and won't upsell you on unnecessary repairs. His prices have always been competitive and better than the Honda dealerships where service advisors get a commission on selling you repairs. Sometimes they wouldn't have immediate availability but I always waited to get my vehicle in. They earned my trust and their quality work has kept my civic running now going on 200,000 miles read more

My mom's 15 year old Honda CRV was needing a good once over and service. Marshall recommended their 25 point inspection. I brought the car iand they throughly checked the car out. They are very experienced and trustworthy mechanics. This is the only place we will take a Honda. read more

BY FAR the BEST experience I've EVER had with an auto mechanic. Saved us a boatload of money that the Acura dealer said we would have to spend. Did a VERY cost-effective repair instead of forcing me to wait a month (or likely much longer) for the very expensive, back-ordered part that the Acura dealer said I absolutely had to have. AND squeezed us in two weeks earlier than they had said they were available. AND took the time to explain everything they did in great detail. AND fixed the problem. AND charged us next to nothing. AND gave us a clear preview of issues that might -- but also might not -- arise in the future. Oh, and they were super nice, incredibly responsive, and extremely patient with my questions. If you have a Honda or an Acura (I believe that's all they handle) that needs repair, USE THESE GUYS!! My only complaint is that my next car will probably be a Lexus or a Mazda, so I won't be able to use them. But for now, I won't even THINK about going anywhere else. read more

After trusting other people with my Honda just to get screwed over by two other shops, I'm very glad I found Marshall. All I can say is Hondew is very thorough in everything that they do. Long story short, I don't ever remember my car driving this good for a long time. Thanks again for the great service and I'll definitely be a repeat customer. Can't wait to see what they do with the next Acura I'm bringing to them. read more

I've been taking my Honda's to Hondew for years. Honest mechanics. Won't fix something that doesn't need it and will give you honest information. Can't recommend highly enough. read more

Very professional, reasonably priced and they did a great job. I will be taking my car there for regular maintenance.

Just bought a 2011 Honda Civic EX-L Coupe and needed to get brakes done immediately. I did a pre purchase inspection, but also wanted the Honda Experts at Hondew to look her over and point out any necessary repairs. Marshall explained everything thoroughly and gave me a quote prior to me approving the work done. I highly recommend the folks at Hondew for all your Honda/Acura needs! read more

It sounded like my drivers front suspension was coming apart. I had pulled the wheel and inspected it and couldn't find the problem. So, I took my CR-V in to Hondew to have them look at it and virtually before the car got out of the parking space the passenger wheel fell off and wrenched the fender so bad that the passenger front door wouldn't open. Long story even longer, they found the lug nuts had rusted through and I only had two holding the wheel on when I arrived. They got all that repaired and had a body guy wrangle the fender to where the door is operable, found a leaking power steering hose that I thought needed a steering rack and pinion. All done in a day and a half. Perfect work. Great price. Although my timing probably gave them a great deal of heartburn to have to call me with the issue I am perfectly pleased with their service and professionalism! read more

Theses guys know Hondas. Courteous, professional and reliable. They've diagnosed and resolved problems other mechanics couldn't. If you're trying to get every mild you can out of your Honda this is the place to go. read more

Another service shop caused an oil leak from my Honda CR-V so I looked for a reliable shop to help figure out what was causing the issue and fix it up. I can't recommend Hondew more - Marshall was very honest with me and truly wanted the best for me and my car. The prices might be slightly higher than another auto shop but they don't try to upsell you like a dealership would. Check this place out if you need your Honda or Acura serviced! read more

After having taken my 2016 Honda to the dealership a month ago for routine maintenance, I was told I needed around $500 of services performed on my car. Knowing full well that this was not the case, I decided to get a second opinion and visited the Hondew Shop. Marshall is the manager and he is above board! Believe the reviews. He is personable, knowledgeable and will give you an honest and fair assessment of your vehicle. After they inspected my car, he informed me that nothing extra needed to be done. He did suggest one minor thing which was to change my wiper blade inserts. I was happy to do so! I appreciated his candor and him answering all of my questions. I am definitely going to be a life long customer of this place and highly recommend anyone with a Honda to visit here. He will take good care of you and your car! read more

Honestly I was immediately turned off by the guy who answered the phone on the other end. I don't remember his name, but his nonchalant I don't give a damn attitude when I was trying to inquire about services that needed to be done to my car left an unforgettable negative impression in my head. I heard they are suppose to be pretty good, but I'll pass on this one. read more

I was referred to the Hondew Shop by the Hon-da Doctor in Lewisville. Apparently the two owners used to work together at a service center in a Honda dealership, but got tired of the pushy service sales and shitty customer service. So they both started their own places and I recommend both! I've taken my car into Hondew a handful of times, and every time the process is painless, quick and I don't feel like I was pushed into anything. They tell you like it is - what needs to be fixed NOW, what can WAIT and what is in good condition. They're lightning fast too...I was shocked at how quickly they get my car in and out every time. The first time I called them, one of the ball joints on my Honda Accord crapped out. It was 6:30pm, and they had already closed. THANKFULLY the owner picked up the phone by miracle, and the guy stuck around his shop to see that the tow truck brought it in safely, and by the next afternoon everything was fixed perfectly. Talk about great customer service! read more

In the real world, businesses should provide courteous and competent service. But in the car world, all you can really hope for is... well, hope. Hope that the bumper doesn't fall off after you drive away, hope that you don't find a random lug nut missing from the wheels, or hope that you have to go back to the shop only once after they didn't fix the original problem. Enter The Hondew Shop, where I talked to Marshall, who was definitely knowledgeable and provided the courteous and competent service I've rarely found at an auto shop. He didn't push any of the service items down my throat, clearly explained what I should look out for in the future for the item I passed up, and then had everything done within a couple hours. I drove off that lot and was instantly able to feel that the brake problems in my car were fixed. Oh, before leaving the shop, I counted that all the lug nuts were indeed accounted for and the bumper wasn't loose, so I'll definitely be back for future maintenance needs! read more

Fantastic service. I really appreciate them explaining to me the different parts and risks and options that I can do to fix my car. They listen exceptionally well and will provide suggestions based on what you plan on doing for your car down the road (such as selling it in near future or not). Definitely going back again for their wonderful service and cost that doesn't take an arm and a leg. read more

I have been bringing my car to a different shop for over 10 years, and when things got shady I started looking for a new place. Thank God I found the Hondew Shop. They were able to resolve my issues quickly. The technician addressed every single one of my questions and issues. I brought my car in there thinking I was going to have to get rid of it, and now it rides like a dream. Thank you guys read more

Arrived in Dallas from out of town and started experiencing car troubles (2011 Honda Pilot). Read reviews regarding The Hondew Shop which helped me decide where to take my vehicle. Upon arriving an hour before closing, I spoke with the General Manager who diagnosed the issue with the car based on my description of the "symptoms". Being out of town, the concern was having the car ready in time to enjoy the rest of the stay in the Dallas area. Brought in the car the next morning and the car was ready by 2:00. The cost of the repairs surprised me because it was less than expected. The shop also informed me of other repairs that are needed for future repair. Terrific job! Wish I had a reliable auto repair shop back home for Honda vehicles! Thanks Marshall. read more

This is the primo place to take your Honda. Been going here for years. Place is honest, has very high integrity and your car will be fixed right everytime. Place is a gem and a rare find. Worth the drive to take your cars there. I have several models of Hondas and they are all serviced here. read more

Unable to get the advice and help I needed here in Little Rock, I called the Hondew Shop in Dallas. Marshall took some time figuring out my car's steering problem and gave me great service. After doing some research, he provided me with the complicated, detailed information I needed. I can't recommend Hondew highly enough. Those people really know what they're doing. read more

The finest customer service that I have ever experienced at a car repair business. 'A' and I each have a Honda and been going to Hondew since we first heard of them a few years ago. Fast, excellent maintenance service at a fair price. Straightforward and honest, professional appraisals of current AND near-future maintenance issues; if it doesn't need to be addressed during this visit (oil change), they tell you, put it on the car's record and check it again the next time. Can't wait around while they're working on your car? They will drop you off and later pick you up at the nearby DART rail station. If you need maintenance on a Honda or Acura, you should try the Hondew Shop! read more

This is definitely the best experience I've ever had with a car repair facility- the best out of perhaps two dozen. Yesterday I called Marshall as the clutch in my Honda Prelude was malfunctioning. He gladly said I could bring it by to get checked out. Literally, within an hour after giving him the car, he called me back and told me exactly what was wrong. Not only that, it was a bit less than expected. Amazing stuff. One day later, the car drives great, and the issue is completely gone. If you have a Honda or Acura, Hondew will give you an *awesome* experience! read more

I noticed that my right headlight was out and took my 2006 Acura to the dealership to get a new bulb. They told me that it was beyond the bulb that needed to be fixed and quoted me just over $1,000. After reading reviews, I took my car to Hondew. They tried a new bulb and lo and behold, it worked! The team there saved me a lot of money and I was able to pick up my car after a few hours. I am literally never going to go anywhere else. read more

Needed an oil change. I had called ahead and gotten the information about no waiting during service due to COVID, but could not get the prompt to work to speak to a person, so I made my way to the shop. There was only one guy there, and he was on a personal call while I was standing there. He did acknowlege me. I was there at noon straight up, but I thought perhaps they stagger lunch and hoped for the best. After he completed his call, he came to help me. I said I could not leave the car, and I told him I could walk to the Rock Barrel to wait. (I would sit on the curb outside if needed) He then said in a very off-putting tone that it was lunch time and it would be 2:00 before they could get to my car. 2 hours for lunch with no mechanic available? I don't think they need my money. Very disappointed as I have owned many older Hondas and have used them before. They have lost my business! read more

I HAD to write an update. So as I was self described "lazy" in my post below, I stayed true to form. I brought my car to the Honda Dealer on Lemmon for an oil change. And of course they called me and told me I needed: 1) New brakes 2) An aligntment (and obligatory balancing). Estimated bill: between $300-$400 (from memory) I said, "let me call you back." I jumped on the phone immediately to call Marshall and see if he had time to look at the car. And he did. And his phone estimate was already less than what Honda quoted based on what they said I needed.. I got up early and brought the car up there on a Saturday. Left it and expected to return a couple hundred dollars later. I got a call in about an hour and he said, "you've got more than half left on your breaks. The car drives fine, you don't need an alignment." I asked how much longer (in mileage terms) until I needed the work to be done. He estimated something like 20,000. I picked up my car, and the invoice was $0. Has that ever happened in the history of the world? I think not. And I think if you don't go to Hondew and continue to go to the dealer, you're as lazy as I am. And probably poorer than me too now. read more

I grew up with no one to tell me about cars and how they work, and now as an adult I am equally oblivious. I try to seek out honest mechanics to compensate for my lack of knowledge. Marshall, the manager at Hondew, has been consistently helpful since I began taking my Civic here. He will give you options for your car and will not pressure you. On more than one occasion, he has told me that work is not urgent and can be postponed. As a poor college student, I greatly appreciate this. Thanks for steering me here, Yelp. read more

I didn't realize that auto repair came in the flavor of real honesty. We have actually been using Hondew for years, but being as my car decided to die yesterday, it reminded me I should post a review. I have a Honda and my husband has an Acura, so it's our one stop shop for repairs on our old cars. Actually, because we have had such great experiences, my husbands family, who only drives Honda and Acura as well, takes their cars there also! The guys at Hondew are always so honest and never try and convince you to get work done that you don't need. We have been told when something may need work in the future, but if it doesn't HAVE to have it right now, they tell us that, and never pressure us to do it. The prices are very reasonable for auto repair work and they work FAST! We have never ever had a single, even slightly negative experience here. If you have a Honda or Acura, you need to use Hondew, and Hondew only! read more

I've been using Hondew as my mechanic since 2009 for my Honda S2000. Always great service, but this last help was WAY OVER THE TOP. The EPS light on my dash went on; therefore, my power steering went out. The new digital component would have been $1,100, but Marshall found a comparable, used component for $75 on eBay, and he suggested that it would most likely do the trick. It did. The show saved me more than $1,000, and my car returned to working like a dream. Cannot recommend this shop enough. read more

Referred to it by Ashish M. Hes my Car dood! He steered me right. I brought in my 2007 civic! cause it was making some screechy noises when I braked.. and well.. even when I was just driving around LoL. Marshall was very understanding, and he knew what he was talking about. Fair prices. like 180$ I got my brake pads swapped and resurfaced, and I got my ride back in like only 2 hrs later that day (Saturday appts need to be reserved). Great place. read more

To be clear: I do not own a Honda or Acura. Marshall answered my phone call, and even though I told him I don't own a Honda/Acura, he stayed on the phone with me to answer my questions about the car trouble I was having. If Good Guy Marshall stayed on the phone with me just to help troubleshoot my car issues- even though he wouldn't get any money from me and maintained a friendly attitude- then I have to recommend this place just on service alone. read more

First off, let me say that I'm a shadetree mechanic and know my cars. Hondew is the most honest and direct shop that I've come across. My car had an creaking sound when coming to a stop. They spent time diagnosing the issue, tightened the front subframe, and lubed the bushings to no avail. But they didn't charge me and didn't try to start randomly replacing parts to try to fix it. They did thoroughly explain what they looked at and what could be potential causes. Infinitely better than the Acura dealership and probably the only shop I would recommend to others. I actually called them once when I had problems bleeding my brakes and they were happy to advise me. read more

I had a 1998 Honda CRV when I first moved to Dallas (4 years ago). I used to take it to Wal-Mart, Firestone, Meineke, etc. for any type of service it needed. I stopped going to those places because after each visit I would have a long list of items that needed to be fixed. I'm no mechanic, but I know quite a bit about cars and I could easily tell that a lot of those items weren't required. I started going to Marshall at Hondew Shop based on the Yelp reviews. The reviews are accurate! He and his team are honest and professional. I showed him what other shops said I needed to have fixed. Marshall gave me an honest response on what needed to be fixed now, what didn't need to be fixed, and what can wait for another year or two. I don't have my Honda anymore, but I always took my car here. I also recommend this place to a couple of friends with a Honda or Acura. Now they all take their cars here for service. read more