1. The Honest Car Guy

    1. The Honest Car Guy

    0

    Braselton, GA

    The Honest Car Guy

    5.0 (2 reviews)
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    11 months ago

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    Automotive Expressions  - 3 inch kryptonite level kit

    Automotive Expressions

    (6 reviews)

    I had an outstanding experience at Automotive Expressions! Brad was humble, honest, and extremely…read moreknowledgeable. He took the time to explain everything and made sure I was comfortable with the process. His pricing is very fair, and the quality of his work speaks for itself. The shop was incredibly clean and well-organized, which shows the pride he takes in his business. The customer service was second to none, and it's clear that Brad genuinely cares about his customers and the quality of every job he does. I will definitely be doing more business with Automotive Expressions in the near future, and I highly recommend anyone looking for exceptional workmanship and outstanding customer service to head over to Automotive Expressions ASAP. You won't be disappointed!

    **DO NOT TRUST THIS SHOP WITH YOUR VEHICLE.**…read more I brought my Bronco in at 9:00 AM and didn't leave until around 4:15 PM. When I originally purchased the service, Justis told me it would take approximately 4-5 hours. During the day, I repeatedly saw Brad and Justis spending significant amounts of time recording TikToks with my vehicle rather than working on it. I was also specifically sold on the fact that this shop had a $70,000 alignment machine and would be performing the alignment themselves. Around 2:45 PM, they told me they were taking my Bronco on a test drive and then getting the alignment done. I tracked the vehicle using its built-in GPS and saw it sitting at Chipotle for approximately 35 minutes. When they returned, I asked where the alignment had been performed. I was told they had taken it to Firestone and that they walked across the street to Chick-fil-A while it was being done. I gave them the benefit of the doubt. They also told me none of my tires needed balancing, which I found extremely strange. Two days later, I called the Firestone location they claimed to have used. I spoke with Layton, who told me they had **no record of my Bronco coming in.** I then called Justis and Brad to give them an opportunity to explain. They continued to insist the alignment had been done and reassured me that they were "not that type of shop." I even told them I had a GPS tracker and knew the vehicle had been at Chipotle, yet they still maintained that the service had been performed. They offered me a free alignment, but I declined because I wasn't willing to spend another hour and a half driving back to a shop I no longer trusted. The Bronco continued to have constant vibrations and rode poorly, so I took it to another shop this morning. Their findings: * The toe was **0.48 degrees out of specification** * The technician found no evidence underneath the vehicle that an alignment had been performed * The technician confirmed the vehicle had not been aligned * **Every tire was approximately 2 oz out of balance and required weights** After having the alignment and balancing properly performed elsewhere, the difference was **night and day**, especially at highway speeds. What bothers me most isn't simply that the work apparently wasn't done. It's that I gave this business multiple opportunities to be honest with me, and they continued to tell me the services had been performed when the subsequent inspection strongly indicated otherwise. People are paying good money and trusting this shop with their vehicles. Alignment and balancing aren't cosmetic services, they directly affect how a vehicle drives and handles at highway speeds. **I would not recommend this shop to anyone.** If you use them, I strongly recommend independently verifying that the work you paid for was actually performed. Based on my experience, I will never trust this shop with my vehicle again.

    The Honest Car Guy - usedcardealers - Updated September 2026

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