I am a "repair and use" kind of person versus buying more stuff. Two of my purses had broken straps…read moreand I took it to Modern Shoe Repair. The owner was so honest, explaining that he could fix but it would not look exactly the same again (which is fine since it's the strap part anyway). I was shocked at how little he charged to fix them, I was expecting to pay at least double based what I used to pay in SF. I will definitely be going back, he has a repeat customer in me!

Quality and affordability is a rare thing! Thanks for the quick turnaround in bringing back shoes…read moreto a brighter polish!

Great advice and service for a reasonable price. I used to just store my dilapidated shoes in the…read moregarage, wondering if shoe repair still exists in the fast fashion world and YES! Especially when you have favorite shoes, or found good shoes at a second hand or thrift store that you want just slightly ()or strongly adapted to your personal needs, this place is for you!

Leslie at Right Way Shoe Repair is absolutely amazing! Her craftsmanship is exceptional, and the…read morelevel of customer service she provides is hard to find these days. She truly goes above and beyond for her customers and takes the time to get to know them. I've brought several pairs of shoes and purses to her for repairs, and every time the work has been flawless. She pays attention to detail, is honest about what can be done, and takes great pride in her craft. I don't even live in the area, but I gladly make the drive because I wouldn't trust my items with anyone else. If you're looking for quality repairs and outstanding customer service, I highly recommend Leslie and Right Way Shoe Repair!

This is 13yrs later since my repair, but I'm happy to report My bag repair held up well and gave me…read moreseveral more years of use out of my bag! That bag has long been retired now, but I am grateful for getting all those extra years out of my unique bag that I adored.

I brought in a pair of heels that needed new soles and was charged $85.00. When my husband went to…read morepick them up today, the shoes had glue on them and there had been no effort to match the soles with the color of the heels. This is the second time in the last few months that we have had to request a re-do on shoe repair because the first effort was astonishingly poor. For this kind of pricing--and consistently poor workmanship--this will be the last time I use Ike's.

Mr. Lee is the best!…read more He's worked for 31 years in Oakland. Can you believe it? He provides top quality service. He went above and beyond with my Rag & Bone Chelsea boots. He's the only person I will take my shoes to. Mr. Lee perfectly fixed the rip in the leather that I brought my boot in for, and he also repaired other things for free, without accepting any more money. He reinforced the soles and put in beautiful strong patches and padding into both boots. He even shined them. So much care. They were five years old and worn out. He made them wearable for years, again! He fixes so many things we need daily. Be kind to him, he's a kind person. How did I not find him until now? Also, my keys! Mr. Lee made a quick and perfect key for me. Cole Hardware made me two duds before this. He charged me half the price they did. I can't tell you how much he charged me for the shoes. It feels so underpriced for all of the work he did. He gives a small ticket (not a receipt) for every transaction. Come here - no question - to get your shoes fixed. Support this gem!

I brought in a watch for battery replacement . The owner was very pleasant; the job was done…read morevery quickly and the price was very reasonable. I also brought a flexible watch band in for repair which the owner said he couldn't do, and said "just replace it" , which I guess was good advice, it was a cheap band!

Orinda Shoe Service is the real deal. Torre is a stand-up guy, incredibly knowledgeable, and…read moreclearly has generational skill and experience as a cobbler. He specializes in high-end luxury shoes and leather goods, and you can immediately tell he truly cares about quality craftsmanship. I was in a bind with a brand-new pair of Louboutin oxfords that needed sole protection before a wedding, and Torre was able to turn them around the same day. The work was flawless, reasonably priced, and done with an incredible level of care and attention to detail. He also cleaned up a very dirty YSL wallet and somehow made it look practically brand new again. Beyond the craftsmanship, he's just a genuinely fun person to talk to and clearly passionate about what he does. Super happy I found this place!

I couldn't be more satisfied with my experience at Orinda Shoe Services this past year. They've…read morerefreshed a pair of pale suede heels I love to wear daily, re-dyed another pair of fading suede heels, reattaching the ruffle, fixed patent leather straps (when the replacement straps they ordered from NY did not work for me, they agreed to hold the shoes and cover shipping for the original manufacturer to send over new straps), retouched and matched metallic paint colors, repaired scuffs and loose threads and replaced heel tips, all for a competitive price and with close attention to my specifications. Their staff is friendly and courteous, and you feel right away that the owner wants all his customers to be happy. I would trust Orinda Shoe Services with my most delicate shoes.

I don't believe the owners are capable of managing a business anymore, as sad as it is to say. I…read morebrought in a purse four weeks ago, the owner was quite confused not knowing the day or the date and forgetting it right after I told him among other odd behaviors. I prepaid and was told to come back in three days, I have attempted to come now four times over the last four weeks and the business has not been open since. Reading the reviews, I have a feeling the money I paid and my purse are gone. I do not recommend you attempt to get something repaired there. I hope family members or loved ones of the owners read these reviews and check in on them as it seems they are struggling.

According to signs on the door, they are shutting down this business finally and thankfully at the…read moreend of this month. Long overdue. They are no longer competent or capable of running a business. Take your shoes to Lakeshore instead.

Brought my Kobe 9's for a sole re-glue and they came out perfect…read more Great service. Highly recommend.

He was fast on responding. He's was fast on repairing my scratch Jordan's and they came out clean…read moreand a affordable price to

Very good service and fast response and will deliver your shoes door to door.my sneakers looks new!read more

From the owner: From everyday kicks to special occasion heels, we ensure each pair receives the royal treatment in…read morecleaning and repair.