Honestly, ignore the rating, this place is 5 stars in my book!…read more I needed my boots repaired last minute and called to see if they could have them done the same day. They were so nice and accommodating, and they got them done SO fast. The work was excellent too, i was really impressed with how they turned out. I had called a few other shoe repair places first, including some with higher ratings, and either the prices were absolutely ridiculous, they were rude on the phone, or they didn't even answer. So glad I ended up coming here. Great service, great work, and super fast. I'll definitely be coming back!

Our family relies on Ike's Shoe Repair to restore our shoes, boots, Birkenstocks, and even my…read morevintage Kelty backpack. He used his industrial sewing machine to re-attach a shoulder strap that had torn away from the backpack. The quality of work is superb, and the prices are fair.

Great advice and service for a reasonable price. I used to just store my dilapidated shoes in the…read moregarage, wondering if shoe repair still exists in the fast fashion world and YES! Especially when you have favorite shoes, or found good shoes at a second hand or thrift store that you want just slightly ()or strongly adapted to your personal needs, this place is for you!

Leslie at Right Way Shoe Repair is absolutely amazing! Her craftsmanship is exceptional, and the…read morelevel of customer service she provides is hard to find these days. She truly goes above and beyond for her customers and takes the time to get to know them. I've brought several pairs of shoes and purses to her for repairs, and every time the work has been flawless. She pays attention to detail, is honest about what can be done, and takes great pride in her craft. I don't even live in the area, but I gladly make the drive because I wouldn't trust my items with anyone else. If you're looking for quality repairs and outstanding customer service, I highly recommend Leslie and Right Way Shoe Repair!

Mr. Lee is the best!…read more He's worked for 31 years in Oakland. Can you believe it? He provides top quality service. He went above and beyond with my Rag & Bone Chelsea boots. He's the only person I will take my shoes to. Mr. Lee perfectly fixed the rip in the leather that I brought my boot in for, and he also repaired other things for free, without accepting any more money. He reinforced the soles and put in beautiful strong patches and padding into both boots. He even shined them. So much care. They were five years old and worn out. He made them wearable for years, again! He fixes so many things we need daily. Be kind to him, he's a kind person. How did I not find him until now? Also, my keys! Mr. Lee made a quick and perfect key for me. Cole Hardware made me two duds before this. He charged me half the price they did. I can't tell you how much he charged me for the shoes. It feels so underpriced for all of the work he did. He gives a small ticket (not a receipt) for every transaction. Come here - no question - to get your shoes fixed. Support this gem!

I brought in a watch for battery replacement . The owner was very pleasant; the job was done…read morevery quickly and the price was very reasonable. I also brought a flexible watch band in for repair which the owner said he couldn't do, and said "just replace it" , which I guess was good advice, it was a cheap band!

I've been taking my shoes to Austin for several years. He is incredibly thorough, with a deep level…read moreof knowledge about shoe structure and care. I lost his number and freaked out. He is also a wonderful person and I'm proud to support him. He does the best work I have seen with pars of my most expensive shoes. George W.

Fixed my partners shoes. Timely, professional, and great turn around time ! Will be bringing my…read morefuture shoes here.

Great prices and service. Turn around for my 5 items was 4 days…read more Pants take in: $25 Pants hem: $15 Pants zipper fix and addition: $18 Shirt hem x2 : $15 each Yoga pants hem: 15 Price will probably vary based on material / complexity. You must pay first and cash only. They had a little dressing room you could try on your clothes if needed. Very friendly staff. Easy to communicate in English.

I paid $50 to have my skirt hemmed after being told it was $25 per layer, which I agreed to…read more Unfortunately, the sequin layer wasn't actually hemmed--it was simply cut, and not evenly. That part required no finishing and is something I could have done myself. I expected proper hemming on both layers for the price, so this was really disappointing.

I stopped by this dry cleaner to ask for a rough price range to hem a dress. I didn't bring the…read moredress with me because I was already in the area picking up food and simply wanted to get a general idea of the cost before making a separate trip. Unfortunately, the owner was incredibly rude from the moment I asked. I wasn't expecting an exact dollar amount, just a ballpark estimate. Instead of answering politely or explaining that they would need to see the dress, I was treated as though I was inconveniencing them. Customer service goes a long way, and this experience was enough for me to decide not to do business here. There are plenty of places that can provide basic information with courtesy and respect. I won't be spending my money at this establishment. What a biatch!

Jade made alterations to my granddaughters dance costumes and pressed the costume to make it look…read morevery professional. She provided exceptional services and completed work well before the deadline when needed. Thanks and will use again.

Orinda Shoe Service is the real deal. Torre is a stand-up guy, incredibly knowledgeable, and…read moreclearly has generational skill and experience as a cobbler. He specializes in high-end luxury shoes and leather goods, and you can immediately tell he truly cares about quality craftsmanship. I was in a bind with a brand-new pair of Louboutin oxfords that needed sole protection before a wedding, and Torre was able to turn them around the same day. The work was flawless, reasonably priced, and done with an incredible level of care and attention to detail. He also cleaned up a very dirty YSL wallet and somehow made it look practically brand new again. Beyond the craftsmanship, he's just a genuinely fun person to talk to and clearly passionate about what he does. Super happy I found this place!

This is the only shoe repair service I use. Their attention to detail is unmatched and the owner is…read morealways friendly. Everything I've taken to have repaired here has come out perfect! Definitely recommend!

May does a very good job with what she does; prices very reasonable/fair…read more Making a correction May does alterations, Not a cleaners. San Leandro, Calif location.

I decided to go with May Cleaners based on the reviews here and from my local FB Being Neighborly…read moregroup. I had two dresses I needed work on: one being a wedding dress and another a dinner reception dress. For the wedding dress, all I needed was an inch hemmed from the front, the back length was completely fine. Second dress I needed altered and taken in at the armpits. She said it was easy and no problem. When I came back to pick up my dresses, she hung them up on the hook up front and I went to open the zipper of the garment bag to look at them, she insisted that everything was there and rushed me out saying that I could come back if there are any issues. Because of the great reviews I didn't think anything of it, but now I'm kicking myself for not checking then and there. I went home and checked and the reception dress was fine. There was some loose thread where they took it in but I can cut that excess thread, and some dark spots which can be easily wiped off using a tide pen, but the wedding dress had pulled thread in two areas on the front. I brought it back and she said they'd fix it. When I went back, she showed the dress and it was not fixed. I pointed it out to her again and she said that was already there, I brought the dress in that condition, the dress is cheap fabric and that they were trying to be nice in helping to fix what I had done. When I told her it wasn't already there when I brought it in, she said I must have done it when I took it home and they are not responsible for that. She refused to refund me. The positive is that it's not that noticeable and it wasn't an expensive dress, but there clearly wasn't any care when working on this dress due to it being "cheap" and the fact that they didn't want to take responsibility for what they did is so terrible. Learn from my mistake - take videos of what you're bringing in so that there's no question of whether they damaged your clothes.