He is a very nice and professional guy I try to have a…read moreservice for tomorrow 9am but he cannot make it and he refer me to the others that can help me I'm sure I will call him for my next service need

Efficient, on time, helpful, knowledgeable, friendly. He helped me with an eviction and lock…read morechange. Good work. Would recommend

I support people running their businesses; however, this experience was unfair, misleading, and…read morefrustrating. I contacted Michael for a car lockout and was quoted around $85 after providing my address and the make and model of my vehicle. He stated my 2005 truck had a simple lock and that the price would most likely be $85. After waiting over two hours with no clear ETA and repeated delays, he finally arrived, looked at the lock, and suddenly stated the price was $185. When I questioned why the price increased by $100--especially since he said the lock would take only a couple of seconds to open--no clear or reasonable explanation was given. It was late at night, and the situation made me feel taken advantage of. He claimed he was "working with me" by lowering the price to $175 because he was late, which still did not make sense. I felt pressured and stuck, and the only reason the price was eventually lowered to $120 was because I pushed back. This experience felt less like honest business and more like taking advantage of someone in a vulnerable situation. The drastic price change, lack of transparency, and pressure tactics are a serious red flag. I would not do business with him again, and I strongly recommend others stay away and call someone else.

I don't recommend this American Auto Locksmith Michale has…read morevery bad attitude. I asked him to help to modify my two new house lock to using my home master key. He asked for $180. I walked away after I told him that locksmith I had been there in San Jose only asked for $20. He was follow to my car and ask for $100 then agreed to do it for $50. I gave to him $100 but he told me he has only $40 so I can't say anything because I am busy can't go to San Jose. Kind like just care for money. Didn't respect his customers. When I pick up these locks, I ask him should he copy my two keys from new locks to master key. He asked for $10 for each. I reminded him that he still own me $10. He said well I only have $40. I went to Home Depot to copy these key for $4.30 each. Bad attitude. I don't recommend this American Auto Locksmith

Fast service. I needed a second key and remote for my daughters car. Was given various quotes, most…read moreeither didn't have the remote, or wanted me to drive to Modesto. I live in Stockton, time is money. It was not worth the few dollars of savings to spend 2+ hours to get a key made. The Key Guy came to my place, made the key while I was working in the garage. I didn't have to take time out of my already busy day. Fast and efficient service. I would definitely recommend him to my friends and family.

Very fast service. I called 5 other locksmith around my area and was given a quote for $199 and up…read morefor them to come and The Key guy answered my call and gave me a very reasonable price and came to do the service within the next hour and half. I'm very happy with his service and would recommend

Just moved into a new house and needed to re-key my locks. I have asked around and got a good…read moreresponse. Chose this business to deal with and they didn't disappoint. I needed it the next day since I wanted it done as soon as possible. He came in and assessed my locks, 2 of them needed to be replaced so I can get 1 major key for all of them. He went to HD and got me 2 locks for replacement and went to work. It was fast and thorough. He was very honest with me and charged me reasonably. Got the locks re-keyed and I couldn't be happier with it.

Fast and Efficent Requested a quote and a few days later, he…read morecame to change my locks on my front door and rekey my back. I had bought these expensive locks and the deadbolt ended up being defective. He expressed that the locks I have are extremely great locks and I should just get my money back and not worry about changing them. I agreed. He repackaged it nicely and I just rekeyed that lock. He saved me $155 by returning that lock. I was happy about that. Very cool guy. Highly recommend, Ricky

I love walking into Charlie's day and night. I might need a key made or I might not. I might want…read moreto look at key change key fobs or something else. But when I do walk in I always say how you doing guys and they always respond. We're doing great. Happy people work at Charlie's. Oh and he does good keys

They made a key to fit my drawer to my antique dressing table, as they couldn't find a new lock to…read morereplace the old one. And sooo reasonable! Such great service same day!

I was locked out of my car, and gave these guys a call. I explained that the car battery was dead,…read moreso the wireless remote wouldn't work. The key FOB did not contain the actual door key (I left that at home), so I was stuck! I had my kids with me, and said that it was an emergency. Someone from Master Locksmith called me back in about 5 minutes, and got my location information. A technician came out about 20 minutes later, and started to work. Honestly, I was doubtful (I'm sort of a pessimist) that they'd be able to get into the car, however, they were able to get in very quickly. Aside from actually getting me back into my car, they were able to give me a jump start so I could get back on the road. I cannot thank them enough! In terms of value, the price that I paid was more than fair.

The absolute worst service I've ever received…read more Called 5 times, they said they would have a technician call me back in 30 minutes. Took all day of calling to finally get a technician to call me. The technician tells me he will be there by 5pm. He calls me at 4:20 and tells me he will be there in a few minutes. He never showed up, or returned the calls I made 2 hours later to check if he was still coming.

I felt this was a very shady experience. I needed my U-Haul lock cut off my storage unit since I…read morelost my key. I was quoted $89 on the phone. When the young man came, he said it was $90 plus a service fee of $80. I said that was not the price quoted to me. He said it was the best he could do. When I told him I had someone else that said they could do it for $100 and I would just go with other person, he said he would do it for $120. I said okay, then he drilled and hammered away at the lock with no success, breaking several drill bits. After a half hour, he said he needed another tool, and he would be back in an hour. An hour and a half later he showed back up with a saw. He still had to borrow a wrench from U-Haul staff just to put saw together. He finally got it done, but what should have been a job that took less than 30 minutes, took several hours of my day. Clearly, he had no experience in cutting off a U-Haul lock. Great lock though if you want to prevent theft from the novice criminal

David was professional on the phone, showed up right on time, was very cordial, professional, fast…read moreand affordable. We had as good an experience as one could have with a locksmith helping with an eviction. I highly recommend this company.

Called several times, left messages and I never received a call back for service and could never…read moreget a hold of anyone

Expert service!! I was locked out of my house and called for help. The tech was at my house in…read moreminutes and had the door open in just a few more.. Very speedy and even gave me several tips on how to keep from locking myself out again! Thank you!