I arrived at this location prior to the doors opening, received a number ticket from a very…read morefriendly and efficient employee. I was about 15th in line, but was speaking with a representative by 9:10am, who was extremely helpful and courteous. She provided the form I needed and will file on my behalf. I was expecting to stay there much of the morning, but was on my way home by 9:30.

So... We all know government agencies are somewhat nonsensical :)…read moreTook a friend to get a replacement for their SS Card, not a bad wait. Here's the kicker, at some point a certified birth certificate is not acceptable? Go figure.. She was told needed a doctor's statement with name & dob signed & stamped!! Kid you not! The response to shock was "I don't know this is you" This says welcome FRAUD. We all know there are bad actors in every profession. So you could create multiple versions of identities. Sent request to Doctor office, stated had to be stamped. Finally got the letter, no stamp (they don't have one) Went right back, 20-25 minutes later process completed. Birth Certificate works to get a passport (at least it did) Can you think of any reason it would not be accepted for replacement SS Card & since when? Oh! If you are trying to get SSD for anyone this after 400+ days. 1st thing I heard when I got a person is well you know Covid-19 backlog! Additional fact this is for Widow's benefits spouse passed 11/2024. recording says 200 days

It looks like it'd take a long time once you walk in, but the processing was super efficient. You…read morewait in a distanced line to speak with the pre-screeners who make sure you have all the right documentation, they then give you a number which is called out by the processors. From start to finish, it took about twenty minutes, and I was handed new plates (new state registration). Ez pz!

Came here to register our vehicle since we are new to TX. They were only letting a certain number…read moreof people inside so I had to stand outside. They did have an area covered to help with the sun or rain but if it's a long line not everyone will be able to be under it. Thankfully it was a nice cool morning. I didn't have to wait long before I got to go inside. It took around 30 mins from the time I got in line and walked out with my tag. The DMV rep that I got to work with was Barbara. She was super nice and helpful. Everyone who worked there was nice and professional. This was one of the best experiences that I've had at a DMV. Btw: they're only letting one person per household inside, if you need someone else to go through the process. The other person has to stand at the exit door until they're needed. They're letting children go in with the adult. Mask are required.

Took Dart downtown to Union Station, walked one block to the George Allen Courts Bldg. Easy peasy!…read moreYou don't even have to buy a Dart ticket, just show your jury summons. When I arrived we lined up and they tore off one little juror card and we were all immediately excused "due to Covid"! The court attendants were all very nice. So, I did go through security so I could use the restroom and then I was on my way back to Dart to catch the train home. I've never been here for Jury Duty, I've always gone to Frank Crowley in the past. The building and hallways looked very clean and the restroom was spotless.

03/17/22- Thursday…read more This was my first time here. I felt very safe parking my vehicle here. Not that expensive. It's close to the Red Museum...

J. Jones was very kind and extremely helpful in assisting me with clearing up an issue. The line…read morewas long and I could not seem to get an appointment online.B that's the reason for my four star instead of five star. Everyone that I dealt with was polite and I didn't Widdis any other issues.

The staff member who took my appointment today, April 20, 2026, was incredibly rude. I brought my…read moremother there as scheduled and waited for my number. I kept asking the attendant if anyone had called my number yet because I hadn't seen it. When my number finally appeared, I went in and was refused entry because she said she had called me twice but I hadn't come in. I tried to explain that I hadn't seen anyone call me and my number wasn't displayed on the screen. I waited for several hours, enduring the noise, and she still refused. I turned to the attendant and only received an apology. She then stated that it was best not to help me, even though I shouldn't have made a mistake. She was incredibly rude and unworthy of being a helper for American citizens in a workplace serving the United States. I am extremely disappointed...

If you have to be at a dmv or a tax office the ladies that work here are really nice and helpful.read more

Half the time the online scheduling is not working or having some kind of technical difficulties…read more It was a chore just to get into the system because the system would not accept the information that I knew was accurate. Finally, after several tries, I was able to make an appointment. All I needed to do was to change the address on my driver's license. The system gave me an appointment for 6 weeks later. Time went by, several weeks. As my appointment approached, somehow, and I do not know or remember how, I found out that I did not need an in-person appointment for a change of address. This time, the system was working and it allowed me to enter my new address and I received my new license in about 2 weeks. What should have been easy and quick was neither. The system needs to be more user-friendly and efficient.

We want to give a "shout out" to Charlene Jackson for a wonderful experience when Donna and I went…read moreto get our marriage license! She is knowledgeable, professional, kind, sweet and funny! She made our experience truly memorable! She took pictures for us in several displays for our memorable records! She was such a delight to work with! Thanks Charlene for everything you helped us with on this a special day for us! Danny and Donna

This place is so nice upgraded Was a walk in had a visit…read morethe vitals department and it was super fast was in and out about 20 min. Had no issues whatsoever!

I wish they had a 0 stars choice. I was on hold for 91 minutes to order a form that I needed to…read morecancel Medicare Part B. When i got it, it was double printed with a ghost of another form overlayed on top of it. The self addressed stamped envelope to return it in was not icluded as promised. When I tried to take the blank form out of the envelope, it was stuck to the paper like glue and it tore. I filled it out anyhow and had to call again to get an address for mailing it back. Now its been 8 days since I mailed it and it has not been processed . I hope they keep the government shut down forever - who needs it.

If there was a zero rating available, I would select it. I signed up for medicare Part A & B and…read moresocial security (retirement) prior to my 65th birthday. I have yet to receive a SS check, and the amount of the monthly payment and the payment for Part B continues to change. I have called and documented my calls each time. I completed paperwork for an adjustment, mailed in November and still have not heard anything back from the office. I tried to set up a meeting for an in-person visit, but based on my responses to their questions, a in-person visit was deemed not necessary. I am a retired federal worker, and this office is a freakin joke. One representative told me that issued a penalty for 9 months because I did not sign up for Medicare. I told him, I just turned 65 two months ago, and you know I had 3 months before and 3 months after to sign up for Part B. How can you penalize someone who just turned 65. Oh, I have to talk to a supervisor. I have never seen incompetence at this level before in my life. Today, I spent an hour holding, then the phone clicked. It was 4 pm., so I guess the local branch closes at 4 pm. Freakin unbelievable the service you get these days.

Ok, so my man had to handle business here. On this particular day, oath ceremonies were being held…read more I never went inside as no one was allowed inside if you were not taking your oath or other immigration purposes. I enclosed if a picture of what it looks like in Oath day because while I get that it may be crowded or maybe it's social distancing that explains why families aren't allowed inside. I don't know. But it's such a big day for them but it can't be witnessed by their loved ones. Benches outside would have been a nice alternative for families to wait as their loved ones came out with their certificates and flags.

Recently came here and with an appointment no problems. You will not be seen unless you have an…read moreappointment and they will ask for your appointment letter at the door before going through metal detectors. Even with appointment - You will have a wait time so that is a bummer. Sometimes it's within 10 min of your appointment and others it can be 45 min. later. Mostly polite immigration staff. But be aware when sworn in only the individual will be allowed in that is being sworn in for naturalization . No others allowed. Even with handicapped people such as those using a walker.No exceptions unless your a translator, I believe, but in order to qualify for one you have to meet certain criteria. BUT the naturalization "ceremony" while by themselves is so quick!