1. The Identity Source

    1. The Identity Source

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    Farmington Hills, MI

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    The Identity Source

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Copymaking services

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    Big Frog Custom T-Shirts

    Big Frog Custom T-Shirts

    (39 reviews)

    I came here over the past several months to get some embroidery items for my family members…read more One was for 6 Eddie Bauer jackets for my brother and his team in Kalamazoo, a Navy Seabee logo embroidered on a Carhartt jacket for my dad, a PhD in nursing jacket for my step-mother and a monogrammed block letter embroidered on a Ogio jacket for my cousin. I also had 4 polos made for my mother and step-dad with the Hello My Name Is logo and their written name on it, since they go to a ton of parties and have a ton of parties and events where they are used all of the time. I worked with the owner to get all of the artwork for the monogram and PhD nursing and the hello my name files emailed to them. They had the files digitized and embroidered on all of my items. The store is neat and organized. I plan to come back to get a lifeguard long sleeve for my niece and a long sleeve for my nephew with a dragon he designed and drew for his YouTube channel next. It's amazing to see these 2-day designs so well stitched on apparel and with such stellar skills and great quality too. The prices are for custom items and were quite reasonable for what you get. The embroidery all looked fantastic and all of my family members love their items and wear them proudly. Everything was done with a week turnaround.

    So initially first impression was great.. I placed a few weeks prior to my vacation in case of…read moreanything happening. So I made a design online through another company. And when I arrived, I sent them the images to their email. I brought my own shirt and had to buy one. So when we discussed what we would like and the expectation it was clear. Time for pick up, I get a call that the image that I designed on was not compatible with their software I guess. So since they over t-shirt design for free on their window, I decided since I was already in route to pick up the shirts, but now I will just design a whole new custom shirt. Disclaimer: 2 different Matt's ( Matt 1 is the owner MATT 2 is the employee) Matt2 was very helpful, we sat down to redesign a new logo, which took a couple hours. When we came to a crossroad he would ask MATT1 for assistance, he would come out the back and help us out. After the Second time Matt2 called MATT1.. MATT1 said " you know we have other clients, we can just refund his money".... When I heard that, I thought it was very rude and unprofessional. Matt2 must've seen my face and read how displeased I was. But Matt2 continued to help me with my design, for about another 30min until I settled on a design I was comfortable and pleased with. We finished and said give them 2-3 days for the turn around. 2 days later I get a call that my shirt was done I drove back to the store only to find my shirt was done correctly and the second shirt wasn't. And ask me to resend the original email.. so I resent the email , drive back home with one shirt only to have to drive back.. 16 miles I drive in one direction.. And I made the drive 4 times

    Big Time Screen Printing - Screen printed T-shirt

    Big Time Screen Printing

    (1 review)

    Big Time Screen Printing is the place you want to do buisness for screen printing. I had a complex…read moreorder of different garment types, sizes and colors. I also had multiple different designs printed and embroidered. Tom and his company took the challenge head on. Not only did they make the design process easy they made EVERY step easier for me. Extremely high level service and attention to detail was given to the craftmanship, very good fabrics, and the presentation made everyone at my job say wow. I would trust every printing job with this company moving forward. If you like great, quality, great service and a fair price try this company out.

    From the owner: Nestled in Fenton, MI, we’re not just a business; we’re a familial force driving toward a shared…read morevision. As we plunge into the dynamic landscape of 2024, our enthusiasm is contagious, and we’re thrilled to have you join the adventure! Big Time Screen Printing isn’t just about embracing the creative bug; it’s woven into the very fabric of who we are. Our profound love for screen printing and the enchanting artistry it entails defines where we are headed. It’s not merely a business venture—it’s a passion project dedicated to bringing your ideas to life. The inception of Big Time Screen Printing was a long-held dream that finally materialized in 2023. With almost two decades of design expertise and over ten years immersed in the world of printing, we’re eager to channel our talents into making your vision a reality! Our mission transcends conventional screen printing; we aspire to empower businesses and schools to embrace their uniqueness and express their true selves through custom apparel that captivates. We’re not just printers; we’re storytellers, transforming ordinary garments into powerful statements. Allow us to be your partners in promoting your brand with visually stunning art and fashionable styles. Your journey with Big Time Screen Printing is an exploration of creativity, individuality, and the remarkable fusion of art and fashion. Let’s create something extraordinary together!

    The Print House

    The Print House

    (8 reviews)

    Nope! Their director of marketing, JoAnne Haupt, has written on LinkedIn (of all places), that…read moreJonathan White, who was killed by police as he was trying to help break up a domestic dispute, was justified in being killed because "when the wrong choices are made there are consequences". Seriously? Does the Print House support this devaluing of a person? She's representing you Print House when she says this on the LinkedIn platform with your company name right next to her assertion.

    Horrible company. Absolutely horrible. Do not do business with them. They are incompetent and…read moreunethical. I physically visited their office with copies of my company's business cards and letterhead and asked for them to reproduce the materials exactly in a fairly large quantity (for a small business of approximately 10 employees). The company faxed various "proofs" to me and I approved them. But since they were faxed, obviously, they didn't show color. When the order was completed, they shipped the order to me. But when the order arrived, the colors were COMPLETELY wrong. I immediately called and told them so. However, the company refused to fix their error. First they said I didn't give them a color code. I explained not only did they never ask for one, I didn't know what a color code was. I told them I personally delivered copies of our existing letterhead and business cards to them and instructed them to match the colors and design exactly and that they said they could do that. At that point they said they never received any of the materials. I asked to speak to my Customer Service rep, whom I met with when placing the order. His name was "Dean." Dean continued the lie that they never received a copy of our business cards or letterhead to compare colors. At this point I am fuming. I tell Dean that I met with him personally and that he took my materials from me himself. He continues telling me he never received them. I ask if they never received them, how were they able to duplicate the design layout for me to proof? He simply restated, "We never received copies of your business cards or letterhead." This went round and round. With me telling Dean that I sat at a table with him, gave him the materials personally, and wondered how they could matched the design layout perfectly if they never received the items I gave him. And Dean just kept replying, "We never received copies." Finally, I asked to talk to the owner "Barry". They refused to let me speak to him. But they said they discussed the matter with Barry who refused to rerun the order. They said, Barry would let us keep the incorrect order at half price or they would come and pick up the incorrect order they sent and not charge us for it. However, they refused to correct their mistake and redo the order correctly. I told them to pick up their order and that we'd be finding a new printing service. Stay far away from this company. There are much better, and more reputable, print shops out there than these people.

    The Identity Source - copyshops - Updated September 2026

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