Great businesss. Recommended to me by my real estate broker. Casey was fast and knowledgeable with…read moregiving me quotes, making adjustments in coverage, and answering questions.

Justin is always responsive and patient. He is good at understanding your needs and finding…read morecoverage to give you peace of mind. He found my family the right coverage at a great price. I highly recommend him. J/=

Wayne knows his stuff. And he answers the phone…read more He ended up telling me that I'd be better off staying with my current broker because I'm grandfathered into a well-priced homeowner's policy, but he was generous enough to share advice about our coverage (we were underinsured) and deductibles that the other broker had not reviewed with us. I wish we could switch, because having someone to guide us into appropriate coverage rather than just selling bulk cookie cutter policies would be amazing. He's a self-described "insurance nerd" who enjoys getting into the nitty gritty for his customers' benefit. And he is quick to reply to emails and he answers the phone himself. I couldn't ask for more. We are trying to switch some of our other policies over to Wayne even if we have to wait on the homeowner's.

Wayne was incredibly patient, even though he realized in today's crazy California homeowners…read moreinsurance market, he couldn't help me. He explained my options and told me I'm better off keeping the insurance I have now (since he's heard that this company is no longer writing new policies). Good to know when to hold 'em and when to fold 'em !!! THANKS !!! (Super nice guy)...

Connected with Jeffrey after encountering problems trying to find a company to insure our new built…read morehome in Chula Vista. Jeffrey provided OUTSTANDING service! Jeff keeps in constant contact and keeps you updated. He goes out of his way to make the process as simply as possible and also looks for ways to get you the best coverages and fair pricing. We lucked out to find Jeff and appreciated all he did to support our insurance needs.

I could not have have been blessed with a better Insurance Agent Jeff you truly go above and…read morebeyond, I highly highly highly recommend Jeff, you have been such a blessing to me personally and my entire family and we are grateful for everything you have done, step by step with the most amazing advice, and you take my calls literally any time, finding ways to save OR help me get the right coverage. Thank you. Lawrence

I was a customer for ten years I never filed a claim, never paid late, never missed a payment…read more They sent me a letter saying my policy was going to be cancelled because my license was expired. They had my old license I sent a copy of my current license. A month later got another letter my license was expired. I canceled my policy on the renewal day and they reported my balance to a collection agency. They Never said anything to me and they almost ruined my perfect credit

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in San Diego. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping San Diego residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in San Diego today.

I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

I am very disappointed with the way my insurance claim has been handled. my claim # 017742319 and…read morei have been a loyal customer for long time . I filed my claim on March 21 after my vehicle was damaged in an accident. The frame of my vehicle was damaged and needs to be replaced. Although the repair was approved, the process has now taken more than four months, and I have been told it could take over six months because the replacement frame has still not arrived. No one can tell me when the part will be available. My insurance company has already spent more than $20,000 on repairs, yet they still refuse to declare my vehicle a total loss. Instead, I have been left waiting indefinitely with no clear timeline or solution. Every time I contact my insurance company, the representatives only give me excuses instead of real answers or solutions. I understand that parts can be delayed, but after four months, I expect my insurance company to do more than simply ask me to keep waiting. I spoke With Isabel Bolanos , Randy Navarro and Gabriel Romero, and nobody did any good For me. During this entire time, I have continued paying my monthly insurance premium for a vehicle that has been sitting in the repair shop. I am also still making my monthly lease payments on a vehicle that I have not been able to drive. I expected my insurance company to support me during a difficult situation, but instead I have experienced poor communication, a lack of accountability, and no meaningful effort to resolve my claim. This has been an extremely frustrating experience, and I cannot recommend this company based on how my claim has been handled. I am asking my insurance company to provide a fair and reasonable resolution. If my vehicle cannot be repaired within a reasonable timeframe due to unavailable parts, they should seriously reconsider declaring it a total loss instead of leaving me without my vehicle for months while I continue paying for it.

TRIPLE AAA (4.5 stars)…read more Towing is not cheap, call around and find out!!! I've decided to get Triple A (Plus) membership for just roadside assistance. And let me tell you, WORTH the money. But you may ask why if you have full coverage with + roadside assistance thru insurance. Did you know using roadside assistance that you pay for with your insurance can boost up premiums because every call would be considered a claim. I don't want to take the chance there since I already pay an arm and leg to Progressive. Triple A offers (3) different plans. I went for the Plus Plan for roadside assistance + Motorcycle roadside assistance. After signing up I was able to start using the service on day one BUT even if you are on a higher plan (paid for and everything), for the first week grace period your services are on the lower plan - didn't like this but I get it, had to deduct half a star rating for that. Lowest plan only tows 7 miles free. Any mile after that you work with the contracted tow how much the charge... I was quoted $12 per additional mile. Not bad $48 to take me to my destination. It was either $48, use my roadside with insurance and get a ding with a claim, OR pay $350-400 for a normal tow... to tow 11 miles. SITUATION. BMW replaced my fuel pump couple months ago so this should no longer be a problem. Either there is a fault somewhere or a false-positive sensor read sending to my computer. I got my BMW towed from my home to BMW service for further diagnostics (do not drive if a fuel pump warning appears on your computer - risky). After scheduling a service I got quoted 1hr wait. That was fine because I was home and wasn't pressed for time. HOWEVER, triple a quickly sent someone and they were at my home in a short time. Ready to go in front of my garage! The person who helped me was named Ivan and he was super chill and we chopped it up a bit driving to BMW's Service dept. Afterwards, triple a called me to ask about my experience and all that good stuff. Overall excellent service and customer service. Did you know... you can use your tows not just on your cars, as long as you are present you can use your tows. So, let me tell you this... NOBODY should be using all their plan's tows within a year (if so that means you need a new mechanic or a new car). If you ever need a tow, see if your friends or family have a plan and use one of their tows. It will save you $400! My car is safely with BMW - thanks to Triple A. On a side note, I may need to tell BMW how to do their job - if it's not the HPFP (that was recently replaced), then might be the EKPS. If both are good and warning still comes up and car shuts off, the ln it's a heat-related component failure. Test the LPFP and connection, test the psi or the voltage. While at it, test the Crankshaft Position Sensor for any faults. Do your job so Triple A doesn't have to do theirs!

I needed to have my Mercedes-Benz towed from my garage to the dealership without turning on the…read moreignition. Kusay from AAA arrived with a flatbed tow truck and was blocked with a painting crew on a commercial building next door. He was kind to wait 10 mins for them to move. Then he came, put the car in neutral and we pushed it out of the garage with a neighbor's help in the driver's seat. He gave exact directions to guide us through the whole process. He then took professional control of the situation to get the car on the flatbed. So skillful. Thank you Kusay! You're the best! Stuart T.

If you're looking for the lowest auto quotes, I highly recommend visiting Steve. Steve is patient…read moreand honest and I felt comfortable talking with him. He was non-judgmental and he gave me a lot of his time today. I appreciated him explaining to me how the auto insurance industry works. Thank you, Steve.

New Office location at 4433 convoy st is very nice, thanks Steve for all you help !!!read more

Aaron and his team provided awesome and attentive service. Knowing there is a live team here in…read morecentral San Diego that I can go to if any question or concern, gives me peace of mind with all of my insurance needs. Plus, I was able to save on my auto and home insurance!

horrible service!!! gieco just increased my auto ins $200 a year?? i called im good driver discount…read moreno tickets for over 12 years! they said because of my mileage 144,000 on my 2005 honda crv???? what!!!! its been the same rate for years!!!there making me pay for nothing no reason!!!! so sick of big corps like this stealing from small people and getting away with it!!!!

Supremely disappointed in the level of service from Pete and his team. Ryan Horiye has no…read moreattention to detail nor follow up. As a mortgage professional, I've referred them many clients. However, after leaving me with no insurance coverage and NOT informing me that they didn't start my renewal, I cannot risk losing myself or my clients their homes due to bad business. This wasn't a non-renewal like we are seeing in CA, by the way, this was just not paying attention by an insurance broker.

Pete was very friendly and professional when we were setting up our homeowner's insurance after…read morepurchasing our home last year. He was communicative and offered us a competitive rate. We were sincerely hopeful that we had found a great insurance provider that we could stay with and not have to deal with the headache of requesting quotes and comparing insurances on a year-to-year basis. Fast forward a year and we receive our renewal notice and our premium has jumped up over 100% from our previous renewal. When I looked into the coverage, it looked like coverage for a pool had been added to our plan mistakenly. No worries, these things happen, so we reached out and noted the error and requested an updated quote so we could renew. That was over a month ago. First, we were told our policy was adjusted to show that we do not have a pool, but we had to forward a picture of our backyard showing no pool to have the underwriter approve the request. After we provided the photos of our backyard, we were then requested to send a picture of the front of our house so the underwriters could confirm the address. We were told we would get the policy updated in 48-72 hours after that. That was on April 9th. We followed up on a weekly basis and kept getting the run-around. On April 22nd we were told 'I have you calendared for tomorrow to follow up with them. I will let you know the outcome'. We had to reach out again at night the next day because we never heard back. Two days after we reached out, we were notified underwriting didn't see the picture that they had uploaded so they had to send it again and was told that they should have it resolved the next day. Fast forward to today - it's the end of the business day and once again we have not heard any update. Our policy is about to lapse in a week because this saga has been going on for a month. I have since reached out to other insurance providers and have gotten multiple quotes with quick responses from the agents and was able to secure a new policy for the same price as our premium from last year. (over 50% off what Farmers offered us this year, granted it seems like we'll never know what our actual premium should have been without the pool since we still have not received an updated quote to-date). I understand that things happen and sometimes it takes a little longer to get back to people but the communication was consistently abysmal and this entire experience has been frustrating. 2 stars because we had a great start, but I guess once we signed up, we were no longer valued customers.

Amy is top notch! I highly recommend her to all of my friends and family…read more She is easy to work with, knowledgeable and always follows through. I also appreciate that she's not "sales-ey".

Amy Hallquist has been a blast to work with, and has exceeded all of my companies expectations! I…read morecouldn't be happier with her services and will continue to recommend her to all of my relatives and friends! - Carlos Martinez 5 Diamond Heating and Cooling Inc.