I wish someone had warned me about this business, so writing this review to help others not make the same mistake I did. I prepaid the service, huge mistake. Do not pay up front. I have had the Worst experience ever. They tell you to come a certain day and time, don't show up at all. Business hours are 10-6. Waited from 10-11:30. No show. Next day guy says I will be there at opening. Next day comes and he's 15 minutes late. Javi, the guy I had been talking to, does not apologize for being late, nor does he even greet me when I entered. My phone was cracked front and back, but never was I told the repairs would change the dimensions of my phone, change the resolution of my screen, and completely change the color of the back of my phone. Glue is visible in the back. Try to get ahold of them to fix it, for hours they don't answer. Also left an IPad for repair. Didn't hear back over the weekend, so call on Monday, person answering says yea it's here, looks done. I said check the middle of the screen, that's where it wasn't working. He's like ohhh wait no still not done. If the tech comes in today, I'll have him call you. IF! Next day I call, they say yep now it's ready. We go pick it up, guess what? Yep! Still not fixed. Eventually they did fix it but honestly, Do not waste your time and money here, all you will get is waste of time and huge frustrations. Spend a little more and go to a decent, legitimate business with actual customer service. read more

I do not recommend! They permanently broke my phone and I had to buy a new one. Please read. I went in so they can fix the cracked back of my iPhone 12 Pro Max ($120) phone was working great. Took half a day and I picked it up. 3 days later it cracked while I put a new case. Took it back a month later. The manager personally did it. He opened the front screen too and noticed the battery was inflated. Gave me two options. Fix it right there and then for free or take it and come back when it doesn't work but will charge me. So I chose fix for free. He put in their battery and while in car we noticed it wasn't reading SIM card. Took it back in and he tried to figure out what's wrong but couldn't. We decided to take it to our phone provider and they said the phone was completely not usable cuz the SIM card slot was messed with. So we had to purchase a whole new phone! I thought I can at least use with Wi-Fi but it started heating up to the point it burned my hand. The battery only goes up to 10% and when charged it's so hot it feels like it will explode. Now I have a completely useless phone all because of this place! The whole battery exchange process was completely sketchy and no one told me anything the first time I brought my phone in. My phone provider told me this place that "fixed" my phone probably accidentally burned my battery and messed up my SIM card holder. If u want to save money please find any other place to fix ur phones or computers. I lost a total of $2,500 ($1,000(broken phone)+$120(screen fix bill)+$1,400(new phone). read more

The Iphone Clinic - Phone that they Broke! - Electronics Repair Near Me - McAllen, Texas

Do yourself a favor & visit The iPhone Clinic BEFORE you go anywhere else. These guys know what they're doing & can resolve a vast array of problems FAST. The technicians at The iPhone Clinic diagnosed the problem & took my phone to the back right away. I was out the door in less than 30 mins! Trust me on this, I wasted over an hour at BestBuy. ***Plus, we should all be doing our part to support local businesses that exude quality service! Thanks again guys! :) read more

Save yourself the time and money! I left my iPad there to replace a charging port and it's been over a month no repair done, Rick who is at the front and Eli the technician have made numerous promises and keep giving me the go around and a different excuse every time as to why it's not ready! I've made several trips because they said it was ready and when I've gotten there they again come up with an excuse. This business is apparently not legitimate it's not registered with the county or the state... I've asked to speak with the owner and Rick said he just couldn't give me the number! It's useless trying to get something done with them! It's all about false promises don't believe what they tell you and go elsewhere!!!!! read more

I have been going and dealing with them for years. They are my go to place for my phone and tablets. They are very knowledgeable, professional and courteous. I highly recommend them for any of your electronic needs. read more

The Iphone Clinic - Electronics Repair Near Me - McAllen, Texas

This people keep using fake i phone replacement screens with bad quality and will get your phone out of apple warranty, I got mine replaced and ask for a better one and after a week I got it replaced with the same kind, I will never go back to this place again, not the same service they had 2 years ago. read more

I was not pleased at all with this place. Not only did they keep my phone for 2 days, they kept telling me that "they were trying different things" and to "call back later." Finally, one of the workers told me that they would "look for a refurbished phone and sell it to me for 200$" because nothing could be done with my phone. I reluctantly agreed, and was told to call back the next day due to needing time to look through all the phones to find a suitable one. I called back twice the next day just to hear "the manager is busy helping other customers and doesn't have time to look for a phone" or "we're still looking for one, call back later." I finally decided to take my phone elsewhere because I was not getting anywhere with this place. I took my phone to Smartphone Medic on 23rd St and it was fixed in less than an hour. To top it off, iPhone clinic had given my phone back with an "ipod" home button! Smartphone Medic was nice enough to replace it for free. Either way, I will never recommend this place! P.S. My phone had been run over & was overheating with no known cause read more

They are currently fixing my husbands iPhone 4S right now, and they were extremely professional and to the point, which I appreciate! Price is understandable because the labor that goes into it is quite time consuming. Also, they offer $5 off for checking in with Facebook! read more