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    The J House Greenwich

    3.5 (179 reviews)
    PriceyHotels
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    Robin V.

    We had a wonderful time at the J House and enjoyed their Romance Package very much! The staff was amazing and thought of every detail and went the extra mile to make sure our room was set up perfectly and it was! It is really a great package and encourage others to experience it.

    Entrance
    Chi A.

    I hosted my 30th birthday experience at The J House Greenwich and the pictures attached do it no justice. After having brunch at Tony's (the restaurant at the J House), I fell in love with the food and the atmosphere of the venue. I immediately began working with the Event Coordinator in March to host my event for May. Before I dive into the rest of the review, this was the breakdown of my event: -Location: Putnam Room -Time: 7-11pm -Food: 3 course plated dinner -Drinks: Standard 3hr open bar -Party size: 48 people The above was the hard part. Once that was situated, I was able to organize everything else. I was allowed to bring in a DJ, a photographer and a photobooth for my event. The venue also waived the cake cutting fee and a few other add-ons for me. I met and communicated with the Event Coordinator frequently and although there were plenty of bumps along the way, the execution of my event was flawless. My friends and I set up the day before and there was really no limit on what I was allowed to do. I had a vision and was able to bring it to fruition. I decorated and set up the venue myself. The decor was all me, not the venue itself just as an FYI! On the day of the event, my guests began to arrive around 6pm and were offered valet parking. They waited in the foyer area until the doors of the room were open. During the wait, the bar was open and folks were able to mingle. The staff already had the meal selections of each guest and they were FLAWLESSSSSS in how they executed the delivery of the food the entire night. Till today, I am so amazed at how wonderful the staff was!!!! My guests still rave about the food and the staff. The saddest part for me was when the event ended. I had such an amazing time and would recommend the J House to everyone. We also stayed overnight at the hotel as they blocked off 10 rooms for me and my guests. The rooms were immaculate and service was beyond what I expected. Can't wait to host another event here!!!

    Fuego
    Gladys E.

    Nice ambiance. Beverage menu has a variety of cocktails. We seated at the bar and tried the margaritas and the chocolate martini. Definitely pricey. Next time will be trying the food.

    J house is Always fun for wonderful celebrations with friends & family!
    Peter R.

    Great place to celebrate with friends & family for all occasions. Tony & Scott are great hosts!

    Willa F.

    My friends and I had an 8 pm reservation. We got there early and while there were empty tables, we were told they were waiting for tables to get up. We got some drinks at the bar that we requested weren't sweetened. Unfortunately, that wasn't the case. In the grand scheme of things, not a big deal. We were then seated nearly a half hour after the reservation time. My group and I ordered sushi and requested no crunch/gluten free - which is exactly what came to the table. Once they redid the order, the sushi was really good. The service wasn't great, super slow. I came in thinking that the J House had a good reputation- while this may be the case, I was really disappointed. Needless to say, I'm not itching to return anytime time soon.

    Parking lot
    Candice K.

    This was my first time at the J House Hotel. I came here to celebrate my birthday. The valet parking attendants were very kind and allowed us to self park in the front. The hotel is lit beautifully and when you walk in there's a beautiful Christmas tree. It's opulent and elegant and I immediately loved it. The room was very high tech and I pushed every button I could find LOL. The toilet was automated and had a bidet. The bidet had multiple functions including a drying function! The huge glass mirror was also the television and the lit glass mirror in the bathroom also was a television. The bed was comfy and so were the pillows which is never the case for me. They provided robes and sleep masks also. There was continental breakfast available if you didn't want to go to the restaurant on the premises. I had a delicious coffee and bagel. One thing I did not like was that someone near us had a dog that barked quite a bit in the morning. But this place gets 5 stars because I forgot my birthday card behind and was so devastated. I called back and she right away got in touch with housekeeping who had put it aside for me. I thought for sure they'd have just thrown it away. So I will be going back to pick it up. I just thought this was so nice of them. I will be going back in the near future. This felt like a luxurious birthday weekend well spent.

    Pat F.

    Had this review pending for what seems like years now. Alright fine! I think it's time I share my staycay oasis with you; a gem of a hotel located several short miles outside the Tri-State area. Unbeknownst to me a few years ago, I had no idea this place existed. The directive was, pack your bags, bring your noodle and let's go on a short outing. Okay!! Upon pulling up to the front parking area, my first impression was modern, yet seemed rather small. Boy was I fooled. Upon walking in, there is a teeny front desk that holds maybe two reps, surrounded by bright, clean lines with modern art pieces placed about. But as for smallness, that's where it ends. The J House opens up from there and covers a fairly decent amount of ground. On my first visit, I relished in how J House showed itself to be above trend. Your hotel room accommodations provide you with a smart room in most every area you encounter. It reminds me of those über sophisticated hotels in Cali. modern and sleek with high-tech amenities. Most hotels Eastside I've since encountered, have caught up with 'Smart' accommodations but not to the extent of J House. For instance, Room and Housekeeping Services are managed via iPad, which has become the norm in most hotels. But J House takes 'Smart' to another level. PROS / SMART AMENITIES: Smart Wall Consoles manages: Privacy switch on entryway/bedside console (aka Do Not Disturb) Automated Solar Shades Automated Blackout Shades Goodnight Consoles at Entryway/Bedside: Turns all lights off and closes all shades. Purple hue lighting under bed and dimmer options. TOTO All-in-one toilet and bidet with heated seats, auto lid raised/lowered and other extras. High Def 15" Mirror TV in bathroom High Def 55" Smart Mirror TV in bedroom Shower with modern features Robes, in-room safe, etc. OTHER PLUSES: J House Restaurant Fair sized pool with swanky cabanas Table Tennis Table with Joola rackets Accommodating staff. Shout out to JP Dir of Ops CONS: DirectTV satellite issues iPad issues When thinking of staycay's, this hotel is in the top five. Can't beat it for location, accommodations, in-house restaurant offering a decent selection of food and wine plus its indoor/outdoor space. So that's it, a fair portion of my experience at J House. Will I be back? I think so.

    Picture from pictures--one of many like it.
    Katharine A.

    This is a nice hotel. Good rooms (we had two-- a larger suite and a single). Well appointed and high tech. Love that they have high tech amenities for the traveler-Japanese toilets, screens in the bathroom mirrors. Love the art scattered around the hotel in both the public and private spaces. It's pretty amazing that they were able to make the transformation to nice hotel from what clearly started as a budget one. Staff was a bit on the rude side and not very versed in treating the customer correctly--which is surprising for the caliber that this hotel wishes to be. There was a minor situation with check-in and the staff kept bringing it up the entire trip in a very defensive way. It shouldn't have been an issue in the first place and the constant blame game was inappropriate at best---bringing it up multiple times over a holiday weekend to the guests when the problem had been solved days prior with little incident. The hotel is a regular hotel for the booking client, so weirder still.

    Dirty glass wall behind bathroom
    Genesis G.

    Nice hotel on the outside but lack of environmental cleanliness. The toilet was dirty, the glass wall was stained with red residue, the bed set had a stain, and to top it off there was a dead bird outside my window when I opened the shades. This is my second stay and second bad experience at this hotel. Thought I'd give it a second chance.

    Hallway decor

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    My most favourite place in Connecticut. The only up scale good restaurants! Great service!!!

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    Page 1 of 5

    Ask the Community - The J House Greenwich

    I have a small, silent and very well behaved dog. Would she be welcomed at The J House?

    According to their page Dogs are welcome. Best to double check with the hotel first to be sure.

    Do you have residential living..3 months?

    Hi Sheila, We can certainly accommodate long-term stays here at the J House. Please feel free to… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The J House Greenwich

    We had a great late lunch-thanks to the GM, Laura Gillis, who is perhaps the most accommodating GM of the hotel out there.

    Mentioned in 2 reviews

    Read more highlights

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    Hyatt Regency Greenwich - Meeting Room

    Hyatt Regency Greenwich

    (236 reviews)

    $$

    ORIGIN: The Hyatt Regency Greenwich was built in 1986. The…read morearchitectural influence appears to be 1980s post-modern/Robert A.M. Stern. In 2024 it underwent a 40 million dollar renovation. LOCATION: The Hyatt Regency Greenwich is conveniently just off I-95. It is located at the site of the former printing plant for Condé Nast Magazines (1921-1967). CONCEPT: Hyatt Regency Greenwich is a tremendous complex, providing event spaces, meeting rooms, many amenities, a bar/lounge, and 374 hotel rooms. (I've attached one floor's plan to give perspective.) Uncommon amenities include a movie theater showing one of the latest releases and a salt water pool. SERVICE: Service was mixed. My initial encounter was not welcoming, especially given this is a four star rated facility. I arrived in the early afternoon at the entrance. The valet explained that whether I self park or not, there is a fee (average around $30) and I must give valet my keys. The more unwelcoming and surprising thing was I asked if there was a luggage cart, as I recently had surgery. He pointed to where luggage carts are stored and told me to return the cart when finished. Despite seeing me slowly placing bags on the cart, and trouble pushing the cart, no help was offered by him, nor was solicited from a colleague inside the Hyatt Regency. The way he acted led me to assume conventional valet and bellman services were not available at this facility. The next day, at check out around 11 AM, was thankfully a different experience and I was grateful that the assigned valet took the luggage cart and placed the bags in my car without asking. Although I hope to not require assistance next time I visit, I understand from the hotel manager that valets are expected to transfer luggage between car and cart, and that bellman service is available. ROOM EXPERIENCE: GOOD The room was recently renovated and was cleverly and attractively designed, including prints related to Condé Nast magazines as reference to the site's history. Bed and pillows among most comfortable I've experienced anywhere. BAD I was able to hear children screaming from a distant guest room and someone urinating into a toilet above me, so there is a lack of sound proofing at the facility that is usually associated with a lower rated hotel/motel. Your neighboring guest can have an impact on your overall experience. AMENITIES I appreciated the recent addition of a movie theater showing a current release (during my visit The Devil Wears Prada 2 was being viewed.) I could see this destination as an attractive alternative to crowded multiplex theaters. Plus the Townsend Restaurant and Bar is steps away for during- or after-theater sips and nibbles. TIP: Since the building was constructed in the 1980s during a trend of rooms facing atrium, some room windows face the atrium, inviting a voyeur experience (watching activity in bar/restaurant below and likewise restaurant/bar guests watching activity in guest rooms). I've always found this a bit creepy, so if you want an outward facing room be sure to request it.

    The atrium is beautiful! The movie theater for hotel guest is also clean and comfortable! Will stay…read moreagain soon :)

    DoubleTree by Hilton Stamford - Guest room bath

    DoubleTree by Hilton Stamford

    (270 reviews)

    $$

    I stayed at the DoubleTree by Hilton in Stamford after my original boutique hotel canceled last…read moreminute due to foreclosure issues. I appreciated being placed in a presidential suite, and the room was clean and comfortable. The hotel is clearly undergoing renovations, which shows investment in the property, but it also created a lot of front‑desk chaos that made check‑in stressful. I called ahead to confirm a late arrival, yet it seemed that information wasn't passed along. When I asked why my room wasn't ready, the tone shifted and I felt uncomfortable and singled out. I left early the next morning and realized I had forgotten a sentimental blanket in the room. I'm confident it was there. I called with specific details, and one staff member kindly returned my call to check, which I appreciated. However, I had to call again from an unmarked number just to get someone to answer, which made me feel like my calls were being screened. The pool and gym were clean, and breakfast smelled great even though I didn't stay to eat. Parking was fifty dollars a day, which felt steep given the overall experience. The guests were genuinely kind and helped lift the atmosphere. I respect that renovations take time, but customer service and integrity should never be under construction. I'm thankful for the staff who were polite and tried to help, but I didn't feel safe or valued as a guest. I wish the hotel well, but I wouldn't personally return.

    Restaurant staff and food was great! William was a standout! Facility was well keep and clean…read more Disappointed in the Hilton Honors, been a member for 25 years! Parking is no longer free for HH and the room had problems. Three lamps with plugs for cell phones, computers, CPAPs etc but not one had both plugs working! Never been at an HH hotel that there wasn't a newspaper at my door in the morning. Maintenance was great to bring up two power strips to plug into the one outlet that worked in the lamps. Not what I expected from HH. First night had a martini before dinner but no olives, ok that happens. Second night tried again and still no olives. Had onions instead both nights but second night no toothpick with the onions so had to use a dinner fork. Then for desert they had ice cream with caramel sauce but they were out of the sauce. Dining room was loud because of lack of adequate dampening but Alex, food and beverage manager, said he will be adding sound dampening to the dining room.

    Starwood Hotels & Resorts

    Starwood Hotels & Resorts

    (2 reviews)

    $$$

    This hotel chain has very bad business practice. Starwood Hotels & Resorts will take your points…read moreaway if you don't stay their hotel for 12 months and close your account. Not recommend to stay at Starwood Hotels & Resorts at all. Go to other hotel chains that will never take away your reward points. I give 0 star for Starwood Hotels & Resorts.

    I don't write reviews often, but I felt I had to warn people hoping to save a little money by using…read moreStarwood's Best Rate Guarantee claim. Bottom line: don't waste your time and money. I found a great rate on www.hotels.com, which I should have just stuck with. However, I followed the hotel website recommendation to fill out their Best Rate Guarantee claim, which will match a lower rate, plus give an extra 10% off. By the time Starwood processed by claim (24 hours later), the price on hotels.com rose by $25/night. Starwood denied my claim saying there was no longer a significant difference to warrant the price match plus the extra 10%. When I wrote to explain that the price was lower at the time I submitted my claim, I got an email back explaining their policy. From my standpoint, their policy is to squeeze as much money as possible from their customers. So, just go with hotels.com - don't waste your time booking directly with Starwood. I'm now out $75 for my mistake and the whole experience has left me with a bad impression of the Starwood brand. (FYI, Starwood owns the following hotels: St. Regis, W Hotels, LeMeridien, Westin, Sheraton, Aloft, Element and Four Points, among others).

    Spot On Veterinary Hospital & Hotel - Very alert going in byt never the same after this visit. Still waiting for labs I was charged $800 for.

    Spot On Veterinary Hospital & Hotel

    (97 reviews)

    I am grateful for finding Spot On. I recently had to travel to Europe to care my dad and hate to…read moreleave my Chihuahua with anyone for more than 2-3 days. I decided to get his documents and get him certified for travel to Germany my local direct to dislocation for the paperwork. They made the process extremely simple, straightforward, explained all the details. It was not a cheap proposition, but the piece of mind they gave me was worth every penny. After my trip, I became a return customer for my ChiChi's routine care. I must point out, the staff here is extremely friendly and everyone is just so pleasant.

    UNPROFESSIONAL AND EXTREMELY DISAPPOINTING…read more We scheduled a consultation for stem cell therapy for our dog. Before the appointment, I specifically called to confirm that it was a free consultation because we only wanted information about the procedure and pricing at this stage. I was clearly told it was free. When we arrived, we were placed in a small, closed, hot room and waited almost 30 minutes. Not ideal, especially with our dog. As we were leaving, we were suddenly told we owed $160. I was shocked. I explained that I had called beforehand and was told it would be a free consultation. The front desk employee responded that "there is always a charge." I asked them to listen to the recorded call because I had specifically confirmed this before coming in. She said she would "go talk to the manager," and we waited another 15 minutes. She came back and said they wouldn't charge us today -- but that we would still have an open balance on our account. That makes absolutely no sense. If it was their mistake, why would we still owe the money? I asked to speak with the manager and requested to listen to the recorded call myself. The manager came out and refused to let us hear it, repeating that we would still have an open balance. After a long, stressful conversation, she finally admitted it was a mistake made by the front desk staff -- but still insisted we owed the money. That is unacceptable. We left feeling frustrated, stressed, and completely disrespected. If a clinic makes a mistake, they should take accountability -- not push the cost onto the client. This experience showed a serious lack of professionalism and integrity. We will not be returning for stem cell therapy or any other service.

    Super 8 by Wyndham Stamford/New York City Area - View of the bed from the window

    Super 8 by Wyndham Stamford/New York City Area

    (26 reviews)

    $$

    Okay so we booked this on a 3rd party app and thought it was a typo when it said smoking room on…read moremost of the rooms available. Then, when we checked in, the gentleman at the front desk asked if we meant to book a smoking room and informed us the entire 4th floor is a smoking floor. He said we could check the room out and if it was too much we could change our room for a small fee. Well we checked it out, and it did smell of stale smoke. After switching rooms to the 2nd floor, we were pleasantly surprised that there was no smell of smoke whatsoever. The room appeared pretty clean (so we thought), well sized, close to many things and the staff was very friendly. There was also a nice TV but we couldn't get anything to work on it besides turning it on. Now, because we checked in at night we did miss things we saw during the day. For example there were stains on the sheets and there was something splattered all around the front door - on the walls and ceiling. We also noticed small sugar ants on the carpet by the front door. There was free breakfast but we didn't get anything (your normal pastries/breads, waffles, coffee).

    My stay at this so-called "Wyndham" property was a total nightmare. The room reeked of cigarette…read moresmoke and urine, and management's "solution" was to hang a car air freshener from the wall (yes, really). The bathroom was filthy, with hazardous mold growing on the ceiling, a crooked shower curtain rod, and a light fixture full of dead bugs. It looked like it hadn't been cleaned or maintained in years. There was no phone in the room, so I had to walk to the front desk to complain -- only to find the attendant missing. When he finally showed up, he smelled strongly of cannabis and couldn't care less about my concerns. He jotted my request on a scrap of paper and dismissed me. When I later spoke to the manager, Alok, he became argumentative and refused to refund my stay despite the appalling conditions. How this property is allowed to carry the Wyndham brand is beyond me. Unsafe, unsanitary, and utterly unprofessional. Avoid this filthy dump at all costs.

    The J House Greenwich - hotels - Updated June 2026

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