Boris is the best. his store has unique and personal jewelry. he wants to help you no matter what…read moreyou're spending. go see him!

Small, local business at its finest! I've been in a couple of times for quotes on custom pieces and…read morethe owner is so helpful. One time I just needed a quick keychain soldered closed and he did it right on the spot! Would recommend stopping by to look at their beautiful and unique pieces they showcase!

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

Very professional, quick, and easy to work with. Would recommend having jewelry serviced here!read more

Alex is the best. Sent many friends his way and he's always inspired me with new ideas, designs and…read morestyles of jewelry.

excellent workmanship, respectable, and very reasonable. i have all my friends go to him if they…read moreneed work done on their jewelry. Ive been going to Ron since the late 1970's, early 1980's.

It was an amazing experience! Ron is wonderful and my ring looks beautiful. Fast service at a good…read moreprice. I strongly recommend it.

Shout out to Justin & manager Kelly for helping me with my new permanent bracelet jewelry today…read more The shop is very clean and has many beautiful pieces. I opted to get a clasp on my piece of permanent jewelry and they were quick to accommodate me. Super easy to make an appointment for permanent jewelry as they had openings the same day. Justin was knowledgeable and was quick to help me in putting my piece together. I highly recommend checking them out. They are conveniently located close the Arbor Lakes shopping mall. It was a nice touch to have coffee, drinks, and some snacks available while you wait.

Family owned jewelry business, in the cute shop district of Maple Grove, boasting, beautiful…read moreestate, jewelry, custom jewelry creations by one of the owners-Kelly and now carrying some stunning watches to complete your jewelry collection. We came in to find our wedding rings and loved how clean and bright the building was. Before we even started shopping for our wedding rings the staff immediately made sure we had beverages and offered to clean our jewelry while we got started. Pricing feels super reasonable. I certainly added a lot of pieces to my wish list. Highly recommend if you're looking for a new jewelry, redesigning heirloom jewelry, or even wanting to have discussions about gems.

Small jewelry business in Osseo, MN. I went here to have a bracelet repaired. They were very…read morefriendly and completed the work within 2 weeks. The price was reasonable for the service I had completed.

Lovely jewelry. Does sizing and repairs. Honest, friendly and professional. Call to confirm hours.read more

All I can say is wow! I have a gold chain that has a clasp with a spring that is known to break…read moreover time. Made an appointment to come on in on 08/15/2025 to have it checked out for potential repair/replacement, ended up going a different route for repair and it ended up being a wonderful decision, cheaper too! Soldering the chain without the clasp, since I don't even use it, uh Genius! In and out in less than 10mins! The store is located on the 2nd floor of the Golden Hills Office Center, simple yet elegant layout of the storefront, with views of the goldsmiths working in the back which is quite a nice touch! Thank you Jeffrey Jewelry for a wonderful and satisfying customer experience! Will definitely recommend you to all friends and family who are in need of jewelry repair.

5 stars for a reason!! When I recently got engaged (!!) with a ring that was a few sizes too big, I…read morewanted somewhere close that I could trust. Jeffrey Jewelry's reviews knocked my socks off! I called on my way in and they accommodated my resizing appointment. Tom at Jeffrey was very kind and helpful in getting my finger sized, taking measurements, and talking me through the process. I brought it in on Tuesday evening, and though they quoted Friday it was done by Thursday morning! I picked it up and it fit perfectly. The pricing was comparable to what I'd seen at other jewelry shops (~$80 plus tax) and they did a great job. Highly recommend Tom and the team at Jeffrey Jewelry for all your needs!

My experience was amazing. Went to retail stores all over the Twin Cities. Cool blue diamond…read moreexceeded my expectations. I got the diamond ring I always wanted for close to 50% less than all the other offers from anyone else. We found them to be the most honest, educational and transparent. An extremely awesome experience. Highly recommend

I had some pieces of jewelry appraised by Richard Mark of CoolBlue Diamond in July 2013 and had a…read moredecent experience. He seemed personable, if not a little cocky. I had mentioned at the time that I was probably going to purchase an emerald cut diamond soon. He said he could beat any vendor's price hands down. So a few months later I was in the market for a diamond. I had been doing a ton of online research for the best deal. I decided to give Richard a chance to see if there were better deals to be had. I visited him a couple of different times to view stones he sourced for me and was working with him on a custom mount. After many emails, several phone calls, and 2 appointments it didn't seem like he was listening to what I wanted. For example, I was asking for a diamond depth of 57 - 64mm to give me a little more spread and he only brought in stones with depths between 68 and 71mm because HE thought they were better. I also wanted a squarish emerald cut but not as square as an asscher cut, I only saw 2 of 7 or 8 stones that were like this, the rest were either straight asschers or long emerald cuts. Additionally, he kept showing me stones that were above my budget and were EGL certed instead of GIA, which I preferred. Prior to meeting with him I had found a lovely stone online from Union Diamond. The purpose of meeting with Richard was to see if he could source the same stone for less or a similar one. He could't and after seeing the stones he was sourcing I became more and more convinced that Union Diamond was the way to go. When I mentioned that the stone I was originally hoping he could source was larger, GIA certed, better specs, and less expensive he got upset and said there was no way that was possible but if it was then I should just buy it online then. When I asked if we could still work together on the mount he hesitated, stuttered, and then said sure. But then told me that his jeweler doesn't like to be creative so I'll need to have my design concrete (I had previously sent ideas for what I wanted). Isn't that what he or the jeweler is supposed to help me with? Anyway, this was several weeks ago and I haven't heard from him. I didn't expect to but what terrible customer service. Once he found out he wasn't getting a fat check from a diamond purchase his demeanor completely changed. Sad. I will never go back and cannot recommend CoolBlue Diamond. You're better off buying online. Union Diamond was amazing to work with and they have a 30 day return policy. They also have a custom design department who will work with you whether you buy a stone from them or not. I ended up purchasing my stone from them and couldn't be happier. CoolBlue who?