This family owned business is located centrally on Main St in Mount Joy in a large, stand alone,…read moresomewhat elegant building with ample parking. Upon entry it is a skylit setting of a large number of jewelry display counters. Staff are amazingly attentive and knowledgeable. They offer something to drink and ask whatever they can do to make you feel comfortable enough to spend big bucks on beautiful jewels, watches and other elegant fittings. This is a beautiful store with beautiful expensive things. They are full service providing everything from jewelry cleaning, repair, replacement, sizing, whatever is needed to keep your jewels looking their finest. This is not free. These are high end professional jewelers who know what they are doing. Replacing a watch battery is $15. Making a ring a size bigger, about $125. Replacing a tiny stone and resizing, reinforcing prongs, about $225. If you love estate pieces as I do, there are 3 cases. A gold filigree type emerald ring surrounded by peridots was $1500. A large opal in a gold setting, $1600. A 1960s pink opal, $600. I have to say that skilled jewelers are harder to come by. To stock watch batteries when people don't even wear watches anymore, except us old folks, is no longer a Walmart counter service. If I was in the market for high end jewelry and wanted the lifelong service for my investment, I would be very secure doing business here. This is not a mall jewelry store with bright lights making every diamond seem to call your name. This is a first class, no kidding high end place where you get what you pay for. I took a few photos but was worried about appearing to be casing the joint, so no actual offerings photographed. You will just have to go and see for yourself!

I've bought a lot of jewelry here over the years. Most recently I purchased a stunning engagement…read morering. I've always had good experiences here with good service. The follow up service is also nice.

Excellent Customer Service and beyond pleased with my experience! I had a unique and special…read morerequest for my upcoming wedding. Many years ago, my dad gifted my mother beautiful diamond hoop earrings. She eventually gifted them to me. One of the hoops sadly broke. When I got engaged I had the thought to make them into a beautiful wedding band. I shared my thoughts and vision with the owners. They quickly brought it to life. They shared designs along the way to make sure it was everything I wanted. I could not be happier with the outcome. I will cherish this handcrafted piece of jewelry forever. Thank you for making my dream wedding band! Their care and communication throughout the process exceeded my expectations! 10 out of 10 would recommend!! The family run business made me feel like a part of their family too!

The jeweler re-set my diamond in my engagement ring after it fell out. Work was done within two…read moreweeks and my ring looks better than ever. Very happy with the service here!

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

I took a necklace to be repaired and they did a very good job. Charged fairly. Nice people. I would…read moredefinitely go back.

This jewelry store is amazing! I needed to have a ring repaired and a new stone put in. They found…read morethe perfect gem for me, fix the ring and mounted the stone. I bought some silver jewelry that was reasonable and I loved. In addition, they do clock repair including grandfather clocks. Please be aware that this is a popular store and repairs can take longer.

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.

Thank you Chris Munn! My engagement ring & wedding band are absolutely gorgeous!!…read more You & your staff went above & beyond to make John & I's wedding day wonderful! We will shop no where else!

Owners and staff are very kind. They are very knowledgeable about their jewelry…read more Owners are very supportive of local fire company

I feel compelled to leave a review regarding my experience with selling gold here. You can see my…read moreother reviews, I have been selling scrap gold for 15 years or so as a way to finance new jewelry I want to have made for myself. I had about 16 grams of scrap 22K gold I had to sell a few months ago. The gold was worth about $1100. I met with Kevin when I entered and as he was weighing my items (I also have a professional scale and weigh everything before submitting), he told me he only works in Pennyweights and would not be able to tell me the conversion to grams as he "does not know how the conversion works". I have never encountered a bench jeweler who would say that. He is extremely rude. Let's say he really doesn't know about conversions, a simple google search could correct that (which is what I did). He offered about $500. Being new to the area which is a smaller town and about to leave on vacation in a day, I accepted the offer, but later when I compared the receipt he had given me along with the weights in pennyweights, they didn't align with my measured weights once I converted the values I had written down. At this point I could not do anything, but felt a bit crappy about the whole transaction. Skip ahead to last week when I took a well measured pouch of 22k gold jewelry as a test, some of it scrap, and was again given an extremely low-ball offer. Here is some perspective: it was 19.585 Pennyweight or 30.36 grams. The baseline value of the gold at the worst rate is $1980. He offered me $915, which is about $700 less than the best offer I got from another local buyer and about $500 less than the worst offer I got from a local pawn shop. Needless to say, I did not sell my scrap gold to him. This is not someone I would want to work with in the future nor would I consider for selling any gold in the future. I would consider his lack of clarity during the buying process to be highly suspect and think this has probably been the most unpleasant experience I have ever had selling gold. I have received low-ball offers before, but at least those people have been upfront about their business model. I can't say the same here. Condensed version: Rude, unprofessional, doesn't give clear explanations, and gives the lowest prices in the area for any jewelry or gold you will want to sell. STAY AWAY!

I wish I could post no stars for this review. My mother brought my great grandmother's canary…read morediamond ring to Kevin Bear to have the band changed and resized in November. He did not give her any kind of claim ticket or documentation showing that she had dropped the ring off. When she went to pick up the ring she noticed that the sides of the ring where the new band had been inserted was VERY obvious. She took it back to Kevin and he agreed to try and fix it. Since it was a Christmas gift I didn't have a chance to look at the ring until Christmas. When I tried the ring on, I noticed right away that the center stone was loose. It was not loose when we dropped it off to have it resized and we were kind of confused why he had even altered the setting because we only wanted the bottom part of the band replaced. Upon further inspection I noticed that not only was the center diamond in danger of falling out of the ring, but the one side of the setting had also been melted. It was evident where he had soldered the new band on the ring and there were indentations on the side of the ring where he attempted to meet the original and new metals. There were also areas where the new metal had not been smoothed completely and it appeared lumpy. I feel like I could have done as good if not better job if I had attempted to fix the ring myself. I didn't want to wear the ring with the center diamond loose. We were so upset about the setting being melted since it was a family heirloom. My mother took the ring back to Kevin to see if he could adjust the price he charged since it was such shoddy work. (He also charged her an additional $50.00 for rhodium plating without even calling for her approval.) He REFUSED to do anything about the price he had charged since he said that he "had done the work." If I was a jeweler, it is not work that I would want associated with my name. He also told my mom that it was "not a problem" that the center stone was loose. We expected to receive our "repaired" ring back in wearable condition. I guess that is not the case when you are working with Kevin Bear. We took the ring to Mountz Jewelers in Carlisle and they attempted to repair the ring. When we went to pick it up, it still didn't look right and the wonderful jeweler there told us that was the best he could do trying to fix the work done by Kevin. He also told us that Kevin had used white gold when the setting of the ring was platinum and the two metals did not match at all. Mountz Jewelers ended up fixing the setting and restoring the band to its original platinum. It looks amazing and you would not even know the ring was ever worked on. We are beyond thrilled. We were so disappointed in not only Kevin's lack of professionalism, but also his lack of jewelry expertise and his awful customer service. We really wanted to give our business to a small local jewelry store and we really thought Kevin Bear fit that bill. I had previously brought watches to him to have batteries changed and did not have any problem. I would not recommend his services for anything even remotely more difficult than battery replacement as it is out of his skill set. You would be better off trying to fix your jewelry with a blowtorch at your own home. There were many tears and a lot of frustration, not to mention wasted money ($435.00 to be exact) over our experience with Kevin Bear and I cannot stress enough how much we would NEVER RECOMMEND HIM. Seriously, do not trust his motto "The Trusted Jeweler" and take your business elsewhere. I really wish we had.

Came here to find a gown for a charity fundraiser. The owner and her colleague were downright…read moreawesome. They found me many dresses, a hard task as I happen to be a male and tall. I bought three amazing dresses. While they will only be worn for the woman-less pageant, I had a surprisingly amazing experience, and will definitely return someday. Thank you so much.

Now that the gown has arrived and we've had our fitting appointment I wanted to update my last…read morereview! My wife and I couldn't be more pleased with Taylored for You Bridal Boutique and the experience we had throughout the Mother of the Groom dress shopping experience. Taylor, the owner, was very professional and friendly with a great sense of humor that helps to reduce the stress of gown shopping. During the fitting, it was quite obvious that Taylor is very knowledgeable regarding fittings, style, and alterations. She provided specific feedback, along with positive comments regarding the dress fit. The one to one service provided during this visit made us feel valued as a customer, regardless of the amount of money we spent. At one-point Taylor called for her co-worker to come into the room to see how great the dress looked on my wife! This little touch, showed us that Taylor takes pride in her store and wants customers to be 100% satisfied. I highly recommend visiting Taylored for You Bridal Boutique for any formal dress needs. We only wish we had another fancy event in the future so we could shop here again!