The jewelry shop repaired a high end purse chain for my spouse…read more Needed to be repaired and took 2 weeks I was told that the repair wouldn't be done for three weeks. It was only about $35. It was done in a timely manner. The lighting in the jewelry store was absolutely beautiful. Very nice employees.

Great customer service. Colleen was friendly and very knowledgeable. I am happy with my experience…read moreand will return.

Amazing customer service! They untangled and cleaned my necklace free of charge. Wishing them the…read morebest.

My mom was in a car accident and her wedding ring broke. They fixed it for $32. She is happy!…read more Only took a week. Seems to be a popular place too.

I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

I am at a loss for words! Kristen designed a one-of-a-kind ring that will allow me to remember and…read morehonor my late husband and our 39 years together. Mark died last November, and I wanted something I could wear to remember him and stay within my strict budget. The design of my ring took time, but the result is stunning! I brought in a ruby I had on hand (we are both July babies), my first engagement ring, Mark's wedding ring, and numerous other pieces with small diamond chips. The diamond from my ring, a diamond from Mark's ring, the ruby, and most of the diamond chips from the other gold and silver jewelry I brought with me were used to create my ring. I will cherish this ring for the rest of my life. Thank you, Kristen and your wonderful staff, for a seamless experience! I will be back! Eileen Stefanowicz Mechanicsburg, PA

Kristin did an amazing job working with my fiancé to have my engagement ring custom designed and…read moremade to perfection! The whole team is stellar and offers great customer service. We were so happy with how the engagement ring turned out that we knew we had to go back to K Novinger Jewelry for our wedding bands, which we will have custom engraved. THANK YOU K NOVINGER JEWELRY!!

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

Recently had a service done for my rare vintage Rolex. Drew was very knowledgeable and very…read morequalified to work on the service. Throughout the whole time, he was very communicative and detailed about what things were being done and why. Learned quite a few things about watches from him, too! Very happy to have had my service done with him. This is a watchmaker you can trust knowing your watch is in good hands. Absolutely worth it. Thank you!

Hands down the best. Almost every piece of jewelry I own has come from Zimemrmans including my…read moreengagement ring. The staff is incredible and their pricing is extremely reasonable.. Not to mention I die over their estate pieces.. My go to jewelry store.

I say, the Gem Jewelry Repair & Sales is the best little jewelry store in the Harrisburg area. Why?…read moreJoel, the owner, and Kim are friendly, helpful, and personable, whether you spend a little or a lot.

He did a beautiful job on my wedding ring, over the years I waitressed & bartended as a second job,…read moreand wore it always. As a reference, my mother never took her ring off, so I thought that's what you were to do. My wedding band wraps around my engagement ring. Over the years (28 this August) I lost 3 of the 4 rubies, and the last time I had it in for repair, I have pretty bad arthritis so I had it enlarged with a way to tighten it so it wouldn't come off, but fit over my knuckle. The previous jeweler only attached one side to the ring itself, and it cracked right in the center on the side that faces your palm, I guess is the way to describe it.. I do have before and after, but not of the crack. HIGHLY recommend! So happy with my ring!

Worked with my husband to make a custom engagement ring, and then took the time to help me create…read morethe perfect band to fit it for the wedding. Couldn't be more happy with the service and product!

Made a custom engagement ring and it came out perfect. Very nice and helpful people that made the…read moreprocess stress free as it can be.