I'm grateful the owner saw my review, reached out, sent a shipping label, had my pearls re-strung…read moreagain and shipped them back. Thank you

Family owned and operated for 7 decades and it feels like it. Always smiling friendly people when…read moreyou walk in, and exceptional service. Just picked up an anniversary present for my wife there and have had several small watch things done. I just love the place and the people! I've found that with few exceptions most jewelry stores are pretty friendly, including the chain ones. Duke's stands out even from that. Very unique experience and highly recommended!

We went in yesterday to have some work done on a ring of my wife's and a watchband. We came in…read morethere was two people helping other customers. We sat there for five minutes, no acknowledgment no indication they're gonna get to us are aware of our presence. I mean, I was thinking at least they could step up and be somewhat hospitable like In-N-Out Burger or Chick-fil-A... But no, so we tired of waiting uncertain if they were ever going to attend to us and no communication on their part disappointing that the idea of hospitality is completely lost on a local business who we were trying to support. Being ignored and acknowledging and communicating is a major blunder. Right after went to dinner with friends and we're telling about the experience and they had experienced the same thing in this new location. And they lamented they used to love it the old location as the service was good and they actually did the same thing and walked out because they were not attended to.

If there was a zero, this place would get it. Spanish Fork, Rasmmussen & Co. Fine Jewelers. They'll…read moretake your jewelry, rings, whatever, ruin it and then not take responsibility for anything, then they want more money, twice of what it really cost to "fix it." Fix their pockets. These people are crooks. Don't ever do business with them!

My brother passed away and they were able to resize and restore all my brother's previous jewelry…read moreso that our family could continue wearing it. Very nice people to work with.

An absolute embarrassment of an establishment. I took my g shock in for its first battery change…read moreafter about 3 years of ownership. They performed the repair, then gave me the watch back. Immediately after, moisture entered the watch, and the buttons stopped working. I drove back, and they refused to take responsibility. Moisture had already entered the watch so I asked them to at least cash me out for the G Shock (which was only a few years old and water proof to 200m, I'll remind you). Ali refused, wouldn't give me a refund for the battery replacement, and wouldn't replace my watch, even though they did not make sure the watch was sealed properly. He claimed it was wear and tear, and that it was my fault and he doesn't take responsibility. NEVER trust them with your more expensive jewelry, considering this is how they treat cheap $100 G Shocks.

Located on the main drag through Santaquin, White Feather Rocks is easily missed if you aren't on…read morepaying attention. It's inside a small, one story building next to a multi-story apartment complex that makes it seem tiny by comparison. This place has a mix of everything for the rock and stone types. Shelves and cases lined with all things rock related. Wrapped stone necklaces in one case and loose cut stones in many of the others. You can also buy giant rocks which they sell by the pound. There's a section of crystals in a small room in the back. Didn't go in there because that's not my sort of thing. The west side of the building has wooden crates of cut slabs of all sorts of minerals. A lot of local Utah rocks in these crates. Underneath them are loose rocks of the same type and there are numerous bins of partially cut rocks. Along the wall are a bins of smaller slabs of specific things like Tiger's eye, petrified woods and poop, dinosaur bones and lots of smaller uncut stones for diy cutting. The shelving has slabs of some really nice stuff at average prices. Honeycomb, a ton of agates and lots of different obsidian slabs are hidden away in the drawer. The staff here are really nice and the older gentleman has a really good knowledge of the stone types. You can even catch him cutting and working on stones in the front of the store. Prices range from average to expensive and if it isn't marked be sure to ask. A lot of the jewelry is made in shop by the staff. Everything from the cutting and polishing, all the way up to the wrapping of stones for necklaces is done by staff. It's definitely worth checking out if you're in the area. They've even won "Best of" awards in Utah. The local gem and mineral society gave me a recommendation to stop here when I visited one of their big shows. A great recommendation!

My son had a ring that was stuck on his finger for months. Jim was willing to travel to him, to cut…read moreit off. That is great service!!

The Best rock shop. Always willing to help us in all we need or want. Can't beat the knowledge they…read morehave. The Best my necklace is stunning !

Ever wanted to go back to the 80's and spend some time with some excellent gentlemen who know…read moreeverything about rocks, and will also still them to your at an amazing price? This is your store! Old school. Dusty rocks. This is the real deal. 100% my favorite rock shop.

They are the absolute best and the prices are insanely affordable. I'm blown away by their quality…read moreof work. From idea to 3d print and then production... I'm about to make my finances custom wedding ring for our wedding here. So excited!!! 100/10 recommend for high quality rings and service

They were super helpful! Answered all my questions and seemed very honest and well informed. They…read morereally know what they're doing, and spelled out the options for me. They were also really helpful in caring about my priorities but also giving the best price. I would definitely recommend them!

No rating for this terrible place. My friend went to have them check a chain to see if it was real…read moreand he grabbed it and said " nope it was fake and dropped it back in her hand" not even trying to check it with the weight or tester. Until she pointed out it was a 10k chain and he actually did check it and apologized after. It was super unprofessional of them to do that. He confused it with a 18k chain. Don't run a shop if you don't know what kind of jewelry you working with.

This is my first Yelp review ever because both of my experiences really stick out for both pawn…read moreshops and businesses in general. I've been here twice and the first time, the pawn broker wouldn't stay open 10 minutes before the closing time and just flat out denied me because I had to go home and get my renewed paper license. I get that it's his call on when to close but the excuse he gave was that it would take him 30-40 minutes to get me into the system and anyone who's ever been to a pawn shop knows that that's blatantly false. I just went today for the second time, I thought maybe last time was a fluke. So I show up, present my items and he gives me a quote on only 1 thing and that was $4. He was going to ring it up but I asked for it back because I needed to groceries by today and I would've liked to get ride of the other 3 things I had instead of going all over town. I asked for it back and he straight up accused me of "talking at/looking at [him] like [he's] an a**hole" simply because I asked for the item back and told him why. I still have zero idea why he thought or said that. I was disappointed and looked him in the eye and said that I didn't mean anything by that, I was only disappointed because I would've had to go to another city to try pawning there and I was more or less out of gas. it was just a big inconvenience at that specific moment but I absolutely said nothing bad or negative to him. We briefly talked about it and he backed off after which I packed my things and amicably split from him. I googled a pawn shop closer than his referral to go to another city and luckily it was still open so I went in, sold my all my stuff and got about 100 dollars in the span of 10 minutes. I've been to a few different shops here and there and VIP was easily the worst experience I've ever had at a pawn shop. I was reticent to write any sort of review the first time because maybe it just wasn't a good day but the service person (tall, big guy, shave head with a beard) confirmed himself to be a run of the mill jerk. I'll never go back there nor will I recommend it to anyone. Just a weirdly random aggressive interaction from that dude. I don't act any differentLu at any other pawn shop or business and I did try to take that into thought after I easily sold my stuff at the second store so I'm confident that I wasn't trying to do anything. Also the other pawn shop told me that he doesn't have a good reputation with customers.

I'm gonna first of all say the Service here is top notch love how he helped me and fiance…read moreout.Explained all the prices and showed us what we were looking for.They did a great job resizing my ring came back and picked it up same day.I just love it here great service and of course my engagement ring

The service at Jared's is top notch! Right when we walked in they were so friendly and quick to…read morehelp us with our needs! Our experience felt personalized! They had a variety of diamonds and stones to choose from. From lab grown to natural, they had many cuts and sizes available! Even wedding bands for both they had quite a few options; From more flash bands, to more minimalist bands, and a fine balance of bands in between both in gold and silver. The quality of their diamonds and bands are exceptional and their warranties are a nice plus! They will resize your bands for a lifetimes and if any diamonds fall out they replace it at no extra cost! I definitely recommend checking Jared's out if you're looking for an engagement ring or any other of your jewelry needs!