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The Joint Chiropractic - Bunker Hill

4.2 (102 reviews)
Closed 10:00 am - 5:00 pm
Updated a few days ago

Services - The Joint Chiropractic - Bunker Hill

Chiropractic bodywork

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Sachin N.

Have you ever done workouts where you know your max limit but you see folks around you sometimes lifting more than you and you say to yourself, what's the worst that could happen if I add one more plate? Well, you injure your back :/ I'm pretty sure I'm not alone whose ego gets the better of you in the gym, eh? After my fiasco in the gym, I literally couldn't get out of my bed the next morning. My entire back felt like it had given up on me and it hurt even while sleeping. One of my colleague suggested The Joint chiropractic and that's how I stumbled upon this particular location. They have a first time visit charge for $29 ($49 thereafter if you don't subscribe to any plans) to checkout this place and kinda give a test run before you make up your mind. They have monthly package rates (for people who have the time to do regular visits, which cover 4 visits per month) or if you don't want to subscribe to the monthly rates, or if you think you can't come in regularly, you could opt for packages (these are based on visits: 6,10 or 20 visits) without the monthly commitment. Let me talk about the adjustment that I received, and my god, I owe my life to Dr. Shinel. From day 1 she was patient with me, examined my injury, understood the pain and listened to all my whining (lol). She went above and beyond to relieve my pain, helped me comprehend what was going on and why it all happened and treated me appropriately. I think I regularly went here for about 2 and half - 3 months or so. She showed me some stretching exercises that I could do after my workouts that would help me with my back and made me realize that I should keep my ego at home while working out (boooo). The most important thing to note here: you can't expect to be up and running with just one adjustment, you have to be consistent and put in some work YOURSELF to strengthen your back, this can't be a one way street (be it stretching, Yoga or whatever). This is not a magic clinic people. I'm going to be honest, I never thought I would need a Chiropractic adjustment, ever, but when I needed one, The Joint really felt like the hand of god (being a little dramatic here). From not being able to get out of bed, to now, where I have almost recovered, doing regular workouts and still taking care of my back, I've come a long way. As I said, this is still a long term process and you can't ignore taking care of yourself no matter what. Dr. Shinel was outstanding, the front staff was very friendly and always had a smile on their face and the adjustments worked, that's all that really matters.

Robert G.

The Joint has provided me care off and on for many years. I think they have an overall very good product/service from the chiropractors. This is NOT anything negative towards the Chiropractic individuals. However.... On 6/27 - I went in to redeem a voucher (see photos below) that was issued to me when I used the Joint chiropractic care. I went in to claim it and although older had been given to me without any expiration date. I gave them the voucher and it was refused. I asked what is the concern with the voucher. The lady behind the desk was confused and looked back to her counterpart and then turned back and stated, "We give these out when someone joins and they are only good for 30 days". I stated, "I had not been told this and there was nothing on the fine print stating that that was the case and if she would please honor the voucher for me." She declined and responded, "the new vouchers say 30 days on them." I responded, that's good to know because maybe it was an issue and I am glad they changed, but since this voucher does not have that wouldn't it make sense to honor this one. She again refused to honor my voucher and held it behind the desk. I stated, "in that case, may I please have my voucher back". Both she and the gentlemen were resistant but finally gave me my voucher back. At that point in time, I asked, "who can I speak to about this because I don't agree with the resolution. Is there a manager I can talk to?" She then stated, I am the manager and gave me her name as Grace." I then replied, "Oh" and asked if there was anyone above her that I could speak to and she stated, "No, I would have to talk to corporate." side note*: The Joint is a franchise and there are owner/operators. I am curious why this was not an option for escalation. Next I then asked Grace, "Could I please take a blank voucher with the new verbiage on it, so I could have it for reference for corporate?" She again stated, "No, I could not have one." I then asked, "Well, at least can I take a photo?" Grace again stated, "I could not." I then stated, "I am confused, I am not trying to take another voucher - I just want a photo to reference - can you help me understand why." She stated, "No - you just can't". She then had her associate write down the phone number for corporate and it was handed to me. I then asked her what her last name was and resistantly she told me "Saldana" IMPORTANT NOTE: this entire time although I am in pain, they did not offer to have chiropractor see me. This includes a single paid visit, signing up for a plan or use the voucher/figuring out options on the back end. *FEELING*: I ultimately felt that I ostracized for trying to use a voucher they gave me and they didn't want me there. At this point I left the office and went to my car. I called the corporate number and it went to automated message service. The options at this point were as follows: - if you know the person's extension dial it at anytime 1. Current Patient/24 HR Call Back Line 2. Interested in owning a Joint Franchise 3. IT Support 4. Employee/HR 0. All other inquiries I have left a message for both 1 and 0, but still am unsure who I can really talk to about the situation that occurred.

Be nice if the mom would  ask her son to sit up so others could sit down

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7 days ago

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4 years ago

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2 years ago

Dr Evans was exceptional. He adjusted neck, upper back, and hands. I highly recommend Dr Evans. He is excellent.

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4 years ago

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6 years ago

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3 years ago

Staff was friendly knowledgeable. Been back several times and always walk away feeling better.

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7 years ago

I couldn't ask for a better place to go. All of the staff is fantastic and I walk out feeling a million times better.

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Ask the Community - The Joint Chiropractic - Bunker Hill

Do you offer adjustments for pregnant women?

Yes we do. Please call the clinic prior to coming in to make sure the Doctors scheduled do adjust pregnant women. Thank you.

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Review Highlights - The Joint Chiropractic - Bunker Hill

Taylor is also one of caring and professionalism, so I don't think I'll miss my other chiropractor TOO much.

Mentioned in 6 reviews

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I have had scoliosis all my adult life and after 12 years of desk work and 2 pregnancies, my back…read moreis not in a great place. I'm about halfway through my treatment plan and I'm happy with the service so far. This practice accepts insurance, took x-rays at the beginning and will take them again to validate the work we are doing (I love that!), and everyone is super friendly. Also, their playlist is super diverse :) I would recommend to anyone looking for serious chiropractic care. Also, their office is right off Richmond, parking is plentiful and they are on the first floor. Super convenient location. Front desk staff and Dr. West have been great!

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The Joint Chiropractic - Bunker Hill - chiropractors - Updated June 2026

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