The treatments I have received at The Jojnt in Upland have helped decrease my back pain. Everyone is kind and professional here. The doctors have helped me understand the cause of my back pain and the issues with my spine. Thank u! read more

This place is truly amazing. Dr. Bowen has helped with my back pain. They are all so nice and helpful. Would recommend for anyone needing a Chiropractor. read more

Not sure why the office staff is so difficult and uncooperative. Did not want to tell me which credit card I had on file, didn't want to tell me how much the charge would be and didn't want to provide a receipt [asked twice]. Dr. Bowen did make me feel better after the adjustment. read more

Great service and helps a lot with back pain!! Great for over time adjustments and long time injuries!!

Came here for my first consultation and adjustment after some lower back pain made it difficult for me to continue working at my fullest capacity. I was helped by Dr. Casady, who gave me a full examination and adjustment and then went over all of my problem areas. They made recommendations for my continued care and answered all my questions. They have very flexible hours and pricing. Will definitely be back again this week! read more

The Joint (Upland) seriously saved me. I have cerebral palsy and it's extremely painful. I suffer from pain everywhere, especially in my neck and shoulders. Since my last chiropractor closed due to Covid, I had to find a place that was open. I was very weary and scared to try a different chiropractor because of my condition. My pain was so awful I couldn't take it, and gave The Joint Upland a try. I am SO glad I did!!! I have found my new chiropractor from here on out, and I'm extremely happy. I've been going 3x a week for about 3 weeks now and I have had 70% of my pain gone already. This is lifelong pain from a physical disability, not temporary pain or pain from an injury... 70% GONE within 3 weeks. That's life changing!!! I now fall asleep fast, stay asleep and wake up feeling like I can take on the world. My mood has changed with my deep decrease in pain. People in my life comment on my positive mood change, and see how pain free I am. I can focus on living my life and not have pain masking who I am. I can finally be myself again. I genuinely took back the control of my life with how much relief The Joint has given me. I can't thank The Joint Upland enough. Everybody here is insanely nice, passionate, incredibly experienced and truly care about your health. The payment plans are affordable, and unbeatable with the care you receive. Not to mention, there is never a wait and I'm in and out within maximum 5 minutes. read more

If I could give 0 stars I would. Just don't go here! There are other nearby locations with really good customer service. The management here only cares about money. The main chiropractor here is incredibly rude. He wouldn't even let the receptionist help me - he came from the back, never introduced himself to me or anything, and starting giving me an attitude. I got transferred up here from San Diego on military orders and had 2 remaining (pre-paid) adjustments with the San Diego location. This location would not honor those two pre-paid adjustments. In fact, when I showed the two cards, the chiropractor said that those are "donations as a thank you for signing up." No... I purchased those. This location refused to honor those two pre-paid adjustments yet I went to another nearby location today and they honored them in a heartbeat. Also, when I went to a nearby location today and told them what happened here, the worker said he considered applying for this location but heard bad things about the customer service and management. It's definitely worth driving a few extra miles to spend your money on another franchise that will actually deserve your money! Lastly, the reply below clearly shows they will lie for your money. There was no scene and I did not make any customers uncomfortable. In fact, all the customers in the waiting area were making conversation with me, thanking my family for our service, etc. The manager acted like she was upset with how the chiropractor talked to me and said she'd have a stern conversation with him. Clearly, he lied and made up facts because they're now trying to say I created a scene. Wow. And the 3 options they are saying I declined- the manager told me that if I'm a lawyer I should know how to negotiate. I'm sorry? I'm a paying customer who purchased a service. Last time I checked, if you purchase treatments you don't have to negotiate for them down the line. read more

Been looking for a chiropractor where the customer service is great and I am so relieved to say this is the one !!! Thanks to Jenna in the front desk I was able to communicate all my concerns and all my questions were answered. Definitely coming back read more

I called in trying to get more information about the services and appointments offered, I spoke to Jenna. She was extremely nice and informative, great customer service. Looking forward to coming in! read more

Started this job a few months back and has been giving me back/neck issues. I had been looking around for a chiropractor and that's when Jenna recommended I go to The Joint. She was real thorough on the process and very informative when it came the questions I had. Overall, great customer service and Dr.Bowen was amazing. Instant neck relief. read more

This location is definitely the best one I've been to. Dr. Bowen is very detailed and caring. He takes his time with what you need. Very grateful to have this spot here! read more

This location and visit today was by far the best chiropractic adjustment I've ever had! Dr. Stone took his time to explain things, tell me and teach me what exercises to do and how as well as how to correct my posture and how to sit/not sit, plus I walked out of the joint for the first time ever with zero pain (usually I walk out feeling better but in some pain). I've made it a point for myself to drive the extra bit every week to see him and skip the three locations between my house and the upland location! Thanks Dr. Stone, and the very nice lady in the front! read more

I had a experience at this office. Everyone one was so nice and the office was clean. This was my first time being seen by a Chiropractor and it was sooooo worth it. I look forward to my ongoing visits! read more

I've been coming here for a couple years now. The staff and all the chiros on site are absolutely amazing at what they do. The front staff is completely incredible in customer service, each and every one of them, and I feel welcomed every time I come. The chiros have their own approach and regardless of who I've seen, they do amazing work. 10/10, highly recommend. read more

Jenna is such a sweet front desk, very informative and helpful! I love it here 100/10 recommend coming here !!

I've only just started coming here, but I've had a great experience with the doctors and staff so far. Everyone is very friendly and caring, doctors seem competent and informative about your wellness plan. Hours of operation are great, and the monthly plans available are affordable. Will update after a few weeks here! read more

Came in to the joint for some issue I had been having. The staff is very friendly and professional. Myranda was very helpful and always greets up with a smile. Thanks for all your help. read more

I came to this location for my 1st time adjustment and assessment, and have returned multiple times since! The staff are friendly and professional; and I've had multiple physicians adjust me and don't have a single complaint! Everytime I leave, I leave feeling better and there's really no better compliment I could give read more

Dr. Bowen is so knowledgeable and easy to talk to. I feel like I understand what's going on with my back and what I can do to improve it in both the short- and long-term. I can't wait to come back for further adjustments! read more

They are super quick and nice. The Dr's are super gentle and patient with you for being a first time patient. They also have great packages for returning patients read more

Came in today to have an adjustment but was having problems with my account. Myranda who is at the front desk was very nice and helped me fix everything and got me on a new plan. I've been a member through the joint for almost 6 years now and have visited many locations, this will be my new home location read more

Have seen Dr. Rhoe and Dr. Bowen. Both are great at explaining my issues each session and check in to see if I'm doing my stretched and exercises. Feeling relief! read more

Always great service, loving the new management and the friendly staff! Visits are always quick and they ways are accommodating as needed to patients. read more

The customer service is amazing here! With so many options any one can afford the care you need. Great deals and new management come check it out! read more

I went in with some serious back pains and Dr. Stone gave it his all. He was as gentle as anyone could ever be and worked on me with great care. He not only knows his stuff but is extremely kind and considerate. He is a great role model for the medical community, chiropractors and others as well. Then there's Sonya, the receptionist. She must have gone to the same school of kindness and care as Dr. Stone. Very friendly and puts you at ease immediately. Both are assets to The Joint! read more

I definitely feel like I leave this place in more pain then I went in with. Not happy with how the current doctor tends to his patients. Definitely looking for a new location. read more

I came in the other day with a handful of questions and the staff was so nice to me and answered everything! They made me feel extremely welcomed, especially Jenna! I'll definitely be coming in again soon and I'll make sure to recommend this place to my friends. read more

This location is very friendly and they really listen to you to better understand your needs! I've been to plenty of chiropractors and this is my new favorite spot. Myranda was very helpful when explaining the different plans and helped me pick out what worked best for me. 10/10 customer service and experience. read more

I was in the area and came in to the Joint for my back pain. Myranda was the girl at the front and it was wonderful to be greeted with a happy and friendly welcome. The staff here are very friendly and knowledgeable and professional. I've been back and I'm always greeted with a smile and walk out feeling great read more

I went in for my scoliosis and I needed paperwork done and I did not get x rays and I told them I have scoliosis. The Chiropractor said I have misalignments. I do not have that I have scoliosis. They did not fill out my paperwork right at all. read more

Wow!!! I was in town for a convention. Went to the local joint chiropractic. Dr. Stone took the time to explain the possible misalignments and proceeded to adjust me with precision and patience. I left feeling better with some real world advice on how to stay aligned !!! Must go see Dr. Stone!!! Dr. Stone, born on 420 works at the joint, you will leave feeling better one way or another!! read more

I am very happy with the chiropractic treatment I have been receiving! Dr. Bowen is so knowledgeable and knows exactly how to treat me. I feel so much better and don't have the aches and pains I used to have! read more

The best think about The Joint chiropractor, they are open 7days a week. But I love my new doctor. Dr Rhoe, is so amazing she has done the best work and has great advice on how to improve. I look forward to my appointments so I can feel better walking out. read more

Stephanie politely greeted me as I walked in the other day. She is always very welcoming. I usually go with Dr. Bowen, being he was there when I signed up & does wonderful each time. Unfortunately, he was not there that day. So , I went with Dr. Wilbur & he did just fine. He was very friendly & gentle throughout the process. read more

Stephan is the coolest and most helpful person and dr Wilbur did a great job and helped me my back feels much better

I really enjoy coming to here to get adjustments all the time. Great Service. Highly Recommended!

Thank you Stephanie for explaining all the affordable options and the Dr.'s in relieving my neck pain. Staff was great and very friendly.

I'll keep my review straight to the point. (Disclaimer-Never had back issues, surgeries, major accidents, or medical treatments) Went in for an adjustment on 6/17/21, I am not a member, and left feeling worse. Dr. Bowen proceeded to sit me down and ask "why have I not followed the doctors recommendations?" I answered with I have moved quite a few times within the last few years. I am a habitual walk-in, have been to various locations, and will go get adjusted when I feel tension, slight discomfort, or stiffness in my back as I am 100% sedentary for my line of work. After the less than welcoming introduction, he proceeded to provide a "treatment plan" and indicated if I do not come back to the joint within 30 days, I will need to provide x-rays on a CD and a radiology report otherwise I will not receive treatment at any of the joint locations. After making notes on the computer for my profile, the adjustment provided was less than desireable and less than effective. It took him all of two minutes. I got up, paid $39, and left the facility. Upon getting into my vehicle, I felt intimidated and somewhat threatened. As stated earlier, I am a non-member and was under the impression the joint was designed for customers to seek treatment at an affordable cost and come in for an adjustment when they felt they needed it. After this encounter, clearly this location is lacking customer retention and resort to alternate tactics for clients to purchase treatment packages. Also, wouldn't you want people to pay the non-member price as the number of visits is not discounted? I am not looking for the location to reach out as I have already taken my business elsewhere. Stay informed! read more

The Joint Chiropractic - "Treatment Plan" which is not dated nor signed. - Chiropractors Near Me - Upland, California

I had been to another Joint location and I thought the Dr there was pretty fantastic! I work close to the Upland office so I figured I would give it a try as I was Experiencing a lot of pain! When I arrived I was greeted by the treatment coordinator and it was a pleasant surprise as she worked at my previous office and already knew who I was! I walked in with a lot of pain hating life and considering taking the rest of the week off to allow my back to settle down! After seeing Dr. Bowman I felt 80% better and he took the time to educate me read more

I've been to a few chiropractors over the years for neck and back pain and this one the best. 11/10 recommended! What really sold me was the front desk worker Jenna is exceptional employee at the joint she took the time on her day off to give me the most beneficial info to make the appointment and made it a smooth process when I got there and help answer all my questions I had of the joint chiropractic! read more