Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

The moment I walked through the doors of Modern Jewelers, I immediately felt welcome…read more Sam Pheng, the proprietor, greeted me like a Brother and made me feel as if I'd known him my entire life. After almost 35 years, the stone on my Wife's engagement ring fell out of its setting and was lost. My goal was to have the original band refurbished with a new diamond to present to her on our upcoming anniversary. Sam patiently showed me wonderful options in natural diamonds and my selection was made. The ring would be reborn with a stone over three times the size of the original, which was a fitting tribute to our over three decades of marriage. A week later I returned to pick up Sam's creation and nearly fell over at the craftsmanship and beauty of this wonderful piece. In addition, Sam is a professional photographer and insisted on documenting my experience from the selection of the stone to the ultimate reveal of his masterpiece. (Amazing keepsakes of my adventure) In this modern world where service is often lacking, Modern Jewelers sets the bar high. I've found a jeweler for life. Thank you Sam!

Horrible experience. I brought in a 14k gold San Marco bracelet for a simple repair; was…read moreovercharged compared to other jewelers in the area; and it broke apart the first time I put it on my wrist. Will never go back. Go to Golden treasures and San Pedro instead. They are honest, reliable, and extremely helpful!

I hardly ever post reviews but thought I'd do so for this occasion…read more If you are ever considering buying a ring, please please ask for Elizabeth! She was super helpful, kind, and absolutely accommodating throughout the entire process. I can't recommend her enough! Elizabeth, my fiancé and I would like to say thank you from the bottom of our hearts. God Bless you always

First off, Melodi is absolutely delightful. Her patience with my incompetence through this process…read morewas truly astounding. After a previous unsuccessful day bouncing between pawn shops and department store counters, I wished we had come here first. She greeted us at the door, asked my beautiful future Mrs. Jones a few brief and pertinent questions regarding what she was looking for in an engagement ring, and quickly showed us a number of brilliant options. She patiently guided my ridiculous old Luddite self through the interweb financing maze, and we left in short order with something we both love. She also correctly assessed the ring size, which was two sizes smaller than what we'd been told previously. Go here first fellas. And ask for Melodi. I think you'll be glad you did.

Awasome great service and very honest I was pricing out my gold scape --l had decided I was going…read moreto get 3 bids on my gold -- This was my 3 gold store I had taken my gold to sell and they didn't try to cheat me -was offered triple digit $$$ where 2 other gold stores -were very dishonest with there price $ others stores were begging me to sell to them --the buyers in this amazing store with there amazing sales staff -- the staff even shared with me if I didn't need the money now to till next year that gold prices would go up$$$ I am thankful and admire people in business that are nice and honest --so YES !!!! I HAVE BEEN SHARING WITH everyone how much l appreciate the Gold Store , and they do amazing repairs on your jewelry Sincerely Gladys Anleu

I am speaking of only one incident I had there in the MB store. Over the years I have visited and…read morefell good about our dealings but then I went to sell a bracelet that on line seem to be a good resale price . Well I guess I was wrong because the price I was given was very low. Trusting this buyer I sold it. The thing is, I forgot to get a quote that included the diamond. The buyer did not even mention to me that it was there. The buyer took a picture of the piece with the sellable gold, but hide the diamond by having it on the bottom. I am sorry but it has being bothering me. I do not think I am wrong . Just have to be careful.

Best jewelry store I have ever been to. Russ and Melissa are SUPER helpful with catering to your…read moreneeds. LOVE that it's family owned! Will certainly be coming back

Was impressed by the wide selection of jewelry displayed in their gorgeous showroom. After a warm…read morewelcome, Melissa offered to see if was something that might address my vague request. Really wasn't sure what I wanted, but thought it might be a necklace. She showed me a variety of options, helping narrow things down to a couple of beautiful pieces. The purchase was easy and efficient. My gift was wrapped in appropriate and elegant boxes, ribbons and bows. I now know where to go for help with exquisite fine jewelry.

Ana and Debbie were absolutely amazing! They helped me with my jewelry cleaning so quickly and made…read morethe whole process so easy. On top of that, they have the most beautiful pieces -- I honestly couldn't stop looking around. If you're in Manhattan Beach, you have to stop by. These two will take such great care of you. Hands down the best jewelry shop in Manhattan Beach with great prices and stunning pieces. Highly recommend!

Highly recommend visiting Blue Diamond in Manhattan Beach. Associates are very welcoming and…read moreknowledgeable of the jewelry pieces. I've worked with Paul and Dena in the past and they were fantastic. All the pieces are unique, high quality, and gorgeous. They also assisted me with jewelry cleaning. Visit Blue Diamond!!

I brought in a picture of a tennis bracket that I wished to replicate for my wife. John was very…read morehelpful with some subtle suggestions that made this anniversary gift all the more special. They are local, patient & professional. Did I mention that they're perfect for all your jewelry needs too !!

This place was recommended to me by a friend since I needed a repair on my Rolex. Within a week I…read morehad my watch returned to me not only being repaired, but almost looking brand new! With fine pieces like these it can take MONTHS for them to be returned/repaired by authorized dealers like Tourneau where I purchased it. I was a little skeptical only because it was not an "official" Rolex service center, but I'm glad I decided to take it to Finley's. For any future repairs I will be returning.

I went here to get 2 pair of my wife's earrings repaired and and earring converted to a pendant…read morenecklace as a surpise. He did outstanding work and super reasonable on price! The items were all ready when he said they would be and my wife was ecstatic with the results.

Finally! I made time to go and repair my daughter's ring from my Mom. He not only repaired it and…read moremade it look new again, but a fair price! Excellent craftsmanship. I will be coming back with more!

Sammy the jeweler is so great! He resized jewelry for me and polished it so it looked like new! He…read morecreated a beautiful necklace out of my great grandfather's sovereign! He did such a good job I brought all my jewelry to be cleaned and polished! He also bought all my gold broken jewelry! Thank you Sammy

I sold Gold here and I wouldn't recommend it. Not only do they charge like 8%, they also cut open…read moremy Credit Suisse gold bar packaging which destroyed $250 in value, to test it. They are not sophisticated enough to have machines that can see through The thin plastic. Do not let them cut open any gold bar packaging.

I love this place. Everyone is so nice and professional. I am very pleased with my purchase. I got…read morea oyster holding a pearl and it is so precious. The owner is wonderful and the sales people are very preset and ready to help. I'm thankful I walked in here randomly. I will be back here for more purchases in the future.

This business must be closed. Neither the location in Redondo Beach nor Torrance was where…read moredescribed. No answer to multiple attempts to call.