OMG AMAZING service! Paul was so lightning fast at replacing my watch band it blew my mind! He even gave me a military discount! A+++ I hadn't realized this is located in the South Bay Galleria mall and I was in a rush but I'd never had a better or quicker shopping experience! It is located on first floor right next to the guest service area. Thanks so much!!!! read more

Not even sure if they are open. Tried to call nd their phone was disconnected. And that mall is really dead and creepy.

Was brought to their online store because I was looking for a very specific watch. Their reviews seemed great only a couple bad. But a lot of em are old. But I said hey. A store in business for a long time usually means it's good! I tried calling before I placed an order to confirm they had it. No one answered. I took a shot and placed the order. Sent an email to ask if they have it. Again. No answer. About a day later I get a notification that the order was canceled. No reason why either. I still dont know if they had it in stock or not. But Im going to guess no. Who is to say they did have it and just decided they wanted to sell it for more money in store? I dont know. They surely dont answer any form of communication so they cant dispute these claims either. Here is the thing. I live across the country. I cant go in physically to this store. I have to trust that their online store is accurate and usually people answer the phone when called. But apparently not these guys. Simple business tip. If you don't have the product, then set your website to say its out of stock. Or remove it entirely from the online inventory. I shouldn't be able to be add it to my cart, checkout, pay, and get an order confirmation email. Not only was this a waste of my time. I lose access to those funds until my bank gets the canceled transaction. Which takes another 2-3 days. So people. Take heed. If you are buying online. You actually have no idea if the item you want is actually in stock since their website does not reflect their inventory and good luck if they answer the phone or emails. I hate leaving bad reviews, but bad businesses get bad reviews. read more

I went to the Beach Cities Watch Company to get a new battery on my Baume and Mercier watch. The person who was helping said that "unfortunately we do not carry batteries for that particular brand". Nonetheless, I thanked the gentleman for his help. read more

I went into Beach Cities Watch Company and purchased a replacement battery and they offered a 5 year warranty. When I purchased this the lady that helped me out said that if it goes out in the next 5 years, just come back in and they can pull up my information in their computer (that i don't even need to hold the copy of the receipt). When I called today the lady that i spoke with said their old system crashed and that they would not honor this unless I had a receipt (which was different than what i was originally told) and now they will not honor this which they said they would originally. I will not be going back to this store for any of my watch needs in the future. read more

Paul is incredible!!! I had a loose pin in my watch and he fixed it so quickly and with such friendliness and professionalism. This was my first time here and I stopped here on a whim. It was such A+ courtesy and he had everything finished in under 10 minutes. I'm definitely coming back here again for all of my future watch servicing needs. Thanks again for Paul! read more

I would advise you not to buy a watch from this place. I ordered a watch from this company and not only did I receive it defective watch but when I sent it back and they charged me a restocking fee. Why would you charge me a restocking fee for something that is broken? I never asked to return the watch, I asked to exchange a watch that your company provided that was defective, but you charged me a restocking fee? Why doesn't that make sense? You're going to do what you want anyways but I recommend you buy your products from another company. There are plenty of them out there that might have a better return policy or better service........or not give you broken products read more

First time purchasing from this company and completely dissatisfied. The local store is currently closed so you have to purchase online. I tried emailing and messaging them without getting a response. I also tried calling and there phones are disconnected. I placed an order for a watch that showed in stock on there website, some time later I receive an email stating that they didn't have the item in stock and I would be getting a refund. If the item is not in stock it should show up as out of stock on there website instead of taking a customers money and wasting our time. Now, I have to wait for the refund to clear and look elsewhere for the same timepiece. I would not recommend this place to anyone as there communication is poor and you won't know if you will actually get what you ordered. read more

Came here for a battery change and strap swap...almost thought they were closed due to this pandemic but it seems they are hanging strong; hats off to them. Reasonable prices and quick service. Definitely recommend for watch services (they sell watches too). read more

Have you seen the price for replacing batteries on some of the watches today? $50+! And if you have more than 1 watch... just sitting there day in-day out tick, tick, tick. Redondo Beach Watch Company has a great deal for those of us that are going broke replacing these incidious little batteries! Buy a battery and they will replace the battery free for 5 years. These are not super batteries that last for 5 years, they are just normal batteries that last a year or so. But when they run out, the folks at RBWC will cheerfully drop in a new one. For one of my watches I am well into my second 5-year deal - not to worry they are not a fly by night operation. I have always found everyone at RBWC to be courteous, helpful and frank. Last time my watch stopped they said the battery was just jarred loose but they installed a new one anyway because my 5 year deal was about to end. Next time? Got a watch that needs cleaning and maybe time for another watch...? read more

I happened to drop by the jewelry store across the way to see if they could change my watch battery. They looked at it and said, no, they would have to send it out for a specialist for a couple days. I gave up and was about to walk out of the mall when I saw RBWC and decided to pop in for a try. Got my battery replaced on the spot. The whole thing only took a few minutes and cost $10 + tax. I even got a receipt for a 1-year warranty. Nice! read more

I went in here to purchase a new watch. I was looking to replace my venerable beater a Seiko SKX173 with a new Samurai. I went in and low an behold they had one. We discussed the price which was more than fair. I somewhat know my way around watches and I could tell the salesman ( I forgot his name or I'd put it in ) did as well. We discussed watch movements and different models. He knew what he was talking about. I was treated well with no used car salesman push or hustle. If you're looking to purchase a watch, be it a Swiss piece or an everyday beater, come by here and check it out. When it comes to buying a watch support your brick and mortar stores. Yes you're paying a little more but you also get a genuine watch with the guarantee to back. Plus you have a place to take your watch back to if there's problems. read more

Beach Cities Watch Company - Old one on the left, my new purchase on the right. Thanks BCWC! - Watches Near Me - Redondo Beach, California

They are doing business as Beach Cities Watch Company recently. I ordered the glass replacement and refinishing and overhaul my Omega watch. It was competitive pricing and they did a good job so far. It took two weeks to complete all process. They called me when they finished the job. I had a time to have a conversation with the owner to know them before they do the work on my watch. Since this is very important watch for me it makes me feels good. read more

Beach Cities Watch Company - New and old glass - Watches Near Me - Redondo Beach, California

Do not trust this company with online purchases from Amazon. Ordered a Seiko via Amazon. Waited two weeks watch was never shipped by them. Phone numbers listed are disconnected and company doesn't return emails. Avoid at all costs. read more

DO NOT GO HERE IF YOU HAVE AN EXPENSIVE WATCH THAT NEEDS REPAIR!!! Took an expensive watch here to get an estimate for fixing it and they literally gave me the runaround. I hate when these places "out source" the repairs and don't repair it themselves because all you're doing is paying the middle man extra! They said it would be between $250.00-$300.00 (and he said 'maybe even more') to fix this 18K Gold Watch AND it would take days just for the estimate because some guy comes around once a week and who knows how long for the repair. TOTALLY unacceptable! They also charge WAY TOO MUCH to change a battery! Long story short, I took it to "A M Watch Repair" in LA (Los Feliz) and this guy fixed it within a couple of hours for $100.00. I don't care if it took him 5 minutes to repair the watch, I WAS willing to pay to get my watch fixed properly and FAST FAST FAST!!! read more

Crooks! Buyer beware. These guys lie and have horrible business ethics. Destroyed the watch I brought in for repair. Exactly the reason I don't shop at the South Bay Galleria! Such a DUMP! read more

I have been coming to RBWC for many years and in fact, I purchased my first high-end timepiece at 17. Victor the owner, helped me pick out my Concord sportivo. Since then I stop in for a visit every week and have made several purchases. The highlight of the store is the customer service and the premium vintage collection. RBWC has the best vintage collection I have seen. Not only are there unique pieces but they are also affordable. Over the years victor continues to bring in great brands and fabulous watch makers. Yes, it does take time to have my watches repaired however, Victor and his team are craftsman. We hardly see that anymore so I great appreciate the amount of patience RBWC has with my timepieces. Recently Victor has brought in a new addition -Dave. Dave is nothing short of amazing and offers amazing customer service. He is always attentive and always has a smile on his face;-) Even when I am not there to shop he doesnt hesistate to show me all the new merchandise. In short RBWC is the place to go for watches and repair. So stop in and have a grand experience. read more

Just got a new watch but needed to take out some of the links. I was anxious and didn't want to wait until the next day so I Yelped and found this place. I called like 40 minutes before it closed the guy on the phone was helpful and even gave me a quote over the phone. $10 to take links out of my Michael Kors watch. Rushed over there and he had it done in like 5 minutes! Even set my date and time, thank God since I had no idea how to haha. Very helpful and fast I was out way before the mall even closed. Thank you RBWC! read more

Repair only Watched dropped and the second hand was getting stuck on the minute hand. Victor quoted me $55 to fix it and also indicated that my wristband was the problem. Anyway, picked it up 2 days later and he billed me $45. Happy camper. read more

I took my Movado to Tic Time on the third floor and they we willing to repair the damage caused by RBWC. Now my watch is repaired thanks to Tic Time. read more

Paul helped me figure out what as wrong with my Tissot watch. He was helpful and communicative the entire time. Highly recommend using them! read more

Do not buy from them online, first shipment lost paid extra for expedited shipping and still havent shipped, you cant get ahold of them either, horrible business read more

I recently purchased a watch and received excellent service. The sales person was knowledgable and not pushy. I would gladly purchase another watch from them again. I also brought an old watch for repair. They quoted a price that was about half the quote I received from the manufacturer. The watch was repaired perfectly. I would highly recommend this place. read more

Wonder customer service! We went in for a battery for my MK watch and came out with one of his fabulous watches at a great deal! Yes he has some great watches, some I had never heard. I wish I could remember his name but what a wonderful guy. Must be the owner as we walked in he was sweeping up, it was late on a Sunday and he stopped immediately and helped us. Took time to explain the watches and my boyfriend liked one unusual watch he had a buy it! I'll be back for all watch repairs, batteries and I saw a great Michele that I want! read more

Was the only person in the store so I was helped right away. My father left me his rolex, but needed to remove a link. Was in the neighborhood so I stopped by. He removed the extra link and charged me $20 for 5mins work. Funny thing is, I walked right past Ben Bridge because I thought they would be too expensive. I guess having one of these watches moves you into a higher tax bracket at watch stores. :) read more

As always this place is AWESOME! Everyone is so friendly and so fast at repairing watches. PAUL IS THE BEST! I always come here for all my watch needs. I always recommend BCWC to all my friends and family. DEFINITELY THE WATCH SPOT! A++++ read more

Great service! I took a new Michael Kors watch in to get some links taken out. They immediately took out the links and charged a small fee. They worked fast and I was out the door. About 10 minutes after I left, I realized that the watch was going to be too tight for me to be able move around comfortably. So i walked back in and asked that they add 1 link back. Without hesitation, they did just that and now my watch fits to my liking. I highly recommend this place! read more

While I haven't purchased a watch from here, I have come here often to get my watches fixed and their batteries replaced. They have great prices, and extremely fast service. Repairs usually done within 10-15 minutes! The employees are also friendly and know a great deal about watches--this trade is really their passion. The store has a decent selection of mid-range watches, and also carry a lot of vintage Rolex timepieces as well. Definitely a good place to come by if you're looking for a new watch at the galleria. read more

My family has been customers of Redondo Beach Watch Company for many years! About 15 years to be exact, I was 10 when my parents purchased my first watch from there. We are still happy customers, RBWC offers great watches and awesome customer service of course! Lastly, Victor the owner is the best! read more

I have had 2 watch batteries replaced, a watch cleaned and had a ring sizer put on one of my rings. All the times I have visited the staff was friendly and they take pride in their work. When I had the ring sizer put on, the staff adjusted the sizer about 8 times just to get the perfect fit. Very pleased with their work. read more

Love this place.. Best prices and good selection.. Got the best deal on my Hamilton which is one of my favorite watches!! Owner Victor is the BEST!!! read more

Great Place!! They know a ton about watches and can quickly remove links for a great price!

The high end watches sold here are a little intimidating (and way too tempting! ) I was expecting a little attitude toward fixing my beloved old Citizen ladies watch. Not so. The wonderful gentleman quickly confirmed it was just another dead battery in a 35 year old watch. He expertly changed the battery and I am a very happy customer! Bravo folks! I'll definitely be back when it is time for a new leather band and my batteries. read more

It's really rare to find a service based company these days that actually caters to clientele. This is more than just a company that repairs watches. These are professionals genuinely interested in fulfilling your needs be it as simple as a battery or finding that special watch. Worth the drive in the South Bay or Greater Los Angeles Area. read more

Always excellent service! I purchased a Skagen watch as a christmas present for my mother here, they tried to size it to my girlfriends wrist so my mother could wear it right out of the box on Christmas morning. It was close, but not perfect so my mother went back in and they resized it again for free. Because I got such great service from them when buying the Skagen, I went back to them yesterday to have 2 batteries replaced, 1 band installed and 1 band repaired. They gave me a great deal and were super pleasant the entire time. The owner, mechanic and sales person are all super nice, friendly and chatty. They did not try to push me into any sales or extra charge stuff and gave me a discount on some of the work because I was a repeat customer. I am now a customer for life. Oh yeah, and their Vintage watch selection is pretty impressive. They have a lovely assortment of vintage Omegas that make me DROOOL!!! read more

This store is like walking into your old fashioned neighborhood jeweler. They treat every customer like a friend and provide outstanding advice on exclusive watches. Having grown up in a watch business family, Victor lives and breathes all things watches, including quick, on the spot repairs, when possible. This is truly one business where old fashioned customer service is an every day experience. read more

I haven't experienced such great customer service in a long time. I had the battery in my Swiss Army watch changed a couple of months ago while I was on vacation. Suddenly, it stopped keeping accurate time. I brought it in to this store, where I've had work done on other watches, to see what they thought. They said the battery was cheap and not the right size. They replaced it for me at no charge (they probably felt bad that I had been ripped off). This is the only store I will ever buy or service a watch. These people are the best! Thank you. read more

I went to fast fix to fix the band on my citizens watch and they wanted to sale Mr a band for $96. Big ones rbwc fix my watch for $12 what a deal!!! read more

RBWC was efficient, fast, an exceeded expectations. I dropped my watch of for a battery replacement and within an hour, I received a followup call and was informed the work had been completed. Battery replacement came with a 1-year warranty. Great service! read more

Love this place. They know what they're doing no matter what type of watch you may have. After finding them I don't go anywhere else. I highly recommend RBWC read more