My husband and I just got a retired racing greyhound a few months ago and it was past time for…read morenails and a bath. We're new to dog ownership and honestly I was a tad scared to do his nails myself. I booked an appointment for the week before Christmas. Probably should have thought through that better. We dropped our nervous Nelly off in a new environment with other dogs there, one of which would not stop barking while my husband and I were there. Half an hour later they all and say that he's just too nervous today to do anything but that they realllllly want to try again. The lady who called (my memory for names sucks, sorry) was really apologic but I knew my dogwas nervous and honestly, wasn't surprised. But I was suprised at how much she wanted a second chance so we scheduled another try on Jan 2 when she figured it'd be slower. I dropped him off and he did not want to go inside but we managed. When I went to pick him up they told me he was nervous for the first 15 or so minutes but then chilled out. I was shocked at how happy the dog I picked up was. There are many factors at play for his 180 change of heart, the spa was not hectic, it was chill and calm. The other dogs there that day were wonderfully behaved. The groomers had time to pamper him since it wasn't the crazy Christmas season. He had also started anti anxiety medication about a week before going. These all worked in my specific situation. I'm most impressed with how eager they were to see him again after that first try they really wanted him to have a fantastic time. I highly recommend any Asheville dog parents try out pawsitivity spa! Your dog will be treated like royalty.

They treat your pet great. They are very reasonable with their pricing August our groomer has a…read moregreat way with dogs. All the staff is super

My dogs are well cared for and get lots of play time. Dropoff and pickup process is easy, and I…read morelike the daily report cards with photos of Sadie and Phoebe while we're away. Highly recommend the Platinum Pet Hotel in Asheville.

I LOVE the spa and so does my baby Callie! Love that they send photos when we board her for long…read moretrips. She seems to always be super happy when we pick her up. Lawrence is always there when we drop her off and he automatically knows who she is which always makes it easier to drop her off!

Chase has been grooming my wooly Siberian Husky for about 6 years now. She is really good with him…read moreand patient. I love when he goes to see her. She does a really nice work!

I've used a couple of different groomers for my pups and this is by far the worst experience…read more Recently moved to the area and gave this place a chance which I sincerely regret. Specifications of how we wanted the ears and tail trimmed were not met and the place was pretty unclean and disorganized

My dogs actually run to get inside to see Liz and all the folks! We loooove Haw Creek Groomersread more

You're just not going to get what you expected here. The staff is very arrogant and bossy. I'm…read morenever going back.

Dana and Nicole of Love of the Pup left Berkeley pursue their dream of establishing a comprehensive…read moredog service surrounded by land and woods. They chose to settle in Asheville, NC; our loss is Asheville's dog loving community's gain. Both Dana and Nicole bring their special gifts- their love of dogs, and their skills in understanding and caring for dogs- to their dog walking groups, agility training and boarding. They are excellent "pack" leaders, and work to integrate the different dog personalities during their dog walks. They have been especially good for our shy dog Farrah. With time Farrah became an eager participant in her walks with them. She even learned to play ball. Dana and Nicole's treatment of Farrah has been especially comforting to us since in the past Farrah had suffered a life threatening, 3 dog attack, when a previous caretaker became careless. We can't give them enough stars. Linda and Carlos Russo Castellanos

I can not say enough about how incredible Dana and Nicole have been with our three pups (and…read moresquatter cat). My father passed away suddenly and on top of experiencing crushing grief, we suddenly had to make last minute plans for someone to care for our dogs who could not fly out of town with us. We were completely stressed and began calling pet sitters. Dana and Nicole were able to watch our pups last minute, over the weekend. They were so kind and came in advance to meet my fiancé and the animals. They walked our dogs twice daily and sent us the sweetest photos during each visit via text. Some happy photos of our dogs were so welcome during this very sad time. Our dogs adored them and you can tell that Dana and Nicole truly love what they do. They will be our regular sitters in the future and we feel so grateful to have found them.

An amazing experience for my pit bull and for myself. A truly exceptional and experienced groomer…read more I will never take my "Rocks" to anywhere else even if I was to move out of the area.. AAA+++

Best groomer I've used here in Asheville. We now only use Rene's exclusively for our super curly…read moregoldendoodle. She does charge extra for de-matting, which is to be expected. Our dog is always happy to go which tells me he is getting treated well while he's there. Thanks Rene & Nicky! Y'all are awesome!

he was very friendly and very nice to my dog lucy did a very good job with washing, Never had this…read moredog smelling so good definitely give this guy a go he is very good at what he does and has a very good bacal story on how he started his job

expensive but I get what I pay for. they are all so sweet,…read moreand excellent groomers. I wouldn't use any other.

I moved to Asheville in Sept from Raleigh NC. I was referred by a customer who had been taking her…read moreBichon family to see Carol at K -9 clips for 20 years. I took my Bichon to K - 9 clips and always had an exceptional grooming by Carol. The ownership has changed hands and I was not informed that there was a substantial increase in the grooming charge. I was not informed of the new rate until I was called to pick up my dog. On my way I was informed of the new rate. Disappointed that the new owners did not handle this appropriately by notifying their customers in advance. Very unprofessional.