They always get my uniforms done how I want them. And they cowboy starch my jeans nice and crispy…read more Highly recommend.

horrible service. I came and requested 14 shirts to be dry cleaned and NO STARCH! 5 days later I…read morepicked up shirts and shirts have been completely ruined with a heavy coat starch. Now I am out almost $800 because this establishment ruined my shirts. The owner did not accept accountability ,instead she decided to argue with me. I highly highly highly do not recommend this place, and I will be reporting this business! I wish there was a negative rating for this place!

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

I bring everything I need to Lucia's Sarto and they kill it every single time! I just recently had…read moremy wedding dress altered there and it turned out perfect. They are experts in what they do, the quality of their work is amazing. Highly highly highly recommend!!

They do a great job and love that they have pickup and delivery. Very good quality compared with…read moreother cleaners.

I've been coming here for years to get my dry cleaning. The staff is always helpful and they truly…read morestick to the 24 hours pick up time after drop off. I've had really delicate clothes dry cleaned here and they always come back looking great. Every time we attend a wedding and need dresses and tux dry cleaned, we come here. The drop off process is so easy. They also always have Tide samples inside that you can take as well. For the price, I think they are well priced compared to other dry cleaners in the area. I will continue to come back here.

Went back for my silk dress two days after it was due back. Still not ready yet. I don't live close…read moreto them so I have been calling them, but they never pick up the phone nor answer voicemails.

I've been taking my cloths to this location for 10 years. They always do an amazing job and keep my…read morecloths looking new! Thank you! I reccomend them!

Great service. Everything cleaned and folded much better than I could do myself. I wish I could I…read morecould afford to have them do my laundry all the time.

KC Laundry Service has done a tremendous job for us! They are very thoughtful and service-based!…read moreThey go above and beyond in all that they do. I would definitely recommend them to anyone!

Customers Beware! Pride Cleaners ruined a very nice dress shirt by over treating it, even though no…read moretreatment was requested. One of their cleaners was very overzealous in treating the shirt and caused damage that is not fixable. My issue is that the shirt was damaged when there was no reason to treat it. The reason for the one star review is the nonsense excuses by the manager when I brought this to their attention. Bonnie, The manager, claim the shirt was not treated, even though the shirt had a tag that says special attention. Her response was that they don't treat all 10,000 shirts they receive each day, which is fairly obvious and not relevant to this issue. She then claimed the shirt was six years old, but if you look at the records it had only been cleaned a handful of times over the last couple of years. The shirt was only worn for special occasions and not worn often. There is virtually no wear on the rest of the shirt. Complaint what the BBB is being filed as well. We will let a neutral party decide. I understand that things happen and mistakes are made. The aggravating circumstance is the nonsense response received from this company. It's frankly ridiculous. I don't want anything for free, but an apology would've gone pretty far. Cockamamie snarky answers are what I received. It's unfortunate as I have been a long time customer, but no more.

I've used this location for years and have always had good professional service. They've been…read moreforthcoming about challenging stains and successfully removed many of them. I find the Pride location to be very reliable.