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    The Learning Experience - Kyle

    3.4 (5 reviews)
    Open 6:30 am - 6:30 pm

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    Multiple children care

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    11 months ago

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    2 years ago

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    5 years ago

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    Stepping Stone School at Kyle-San Marcos

    Stepping Stone School at Kyle-San Marcos

    3.9
    (32 reviews)

    I love this school and my son has literally blossomed in the 2 months he has been here! Such an…read moreamazing staff, so helpful and informative for parents like us who are so new to early learning centers/daycares. My son has been at home with dad for 3 years so all of this was very new for my family. When I first called to get information about the school it was just a wonderful conversation! Desiree was so patient with all the questions and concerns I had, such a different experience from any other place I reached out to who just seemed to be annoyed with all my questions I had. Needless to say the entire staff helped make this new transition for us all so easy and helped us every step of the way and we couldn't be happier with our decision!

    My 4 year old started stepping stone in March of 2024 when I decided to return to work. It was the…read moreonly daycare with availability I felt comfortable sending him to in the area. When I came to make the initial payment and the director asked if I wanted to meet his teacher I of course said yes. We went outside where the kids played and I was excited to see who he'd be with all day. Mind you, this was to be his first time ever being away from me. His teacher was young, and looked super uninterested in talking. She said hi with what I couldn't even consider a smile, and didn't say much to my son. At drop off his first day the morning teacher didn't say much either. She didn't really offer any assistance when I was trying to leave and my son was visibly scared and upset. This went on for the weeks he was there. I did not like the staff member who hung out with the kids until his teacher showed up. She said good morning and that's about it. Towards the end I think she could tell I was irritated and offered my son things to keep him occupied while I left. My overall feel was these "teachers" don't like being there. I did not like this environment. When The lighthouse opened we made the switch and it was night and day! My son was SO EXCITED for daycare because the staff is AMAZING! I got constant updates, I don't have to ask for his meals to be updated through the day, he was engaged, the teachers are engaged and happier. I would never suggest Stepping stone to anyone.

    Children's Lighthouse of Kyle

    Children's Lighthouse of Kyle

    3.4
    (5 reviews)

    Mr terry is awesome my family and I love her she's been great!!! Our experience with her has been…read moreamazing and we couldn't be more grateful

    On July 15, 2026 -- Between 10:30 and 10:50 AM, my wife and I were on a tour at Children's…read moreLighthouse of Kyle with our 19 month old. What we witnessed during that tour was extremely concerning, and I feel it's important to share. We were observing the 1-2 year old classroom through the window while our tour guide, Amber, explained how each room has cameras, two staff members at all times, and rovers who assist during breaks. During this explanation, I noticed a staff member named Kiara open the door to the 2 year old classroom while using the staff phone, looking down the hallway, and then closing the door again. Since our child will soon be moving into the 2 year old room, I asked if we could observe that classroom as well. As we looked in, I saw Kiara interacting with a little girl wearing an apron. I couldn't see exactly what she was doing, but I did see her pick the child up by her arms, not under the armpits. It looked uncomfortable enough that I asked Amber, "How do you pick up the children here?" She answered, "Under the armpits." Right as she said that, Kiara placed the same little girl into a chair at a table. The child was upset and resisting having her apron removed. Kiara then tried to push the chair toward the table. The child pushed back. Kiara forcefully pushed the chair again -- multiple times -- and at one point pushed her all the way into the table. The child pushed herself back out again, still upset, and Kiara walked away. Moments later, Kiara approached a little boy. Again, she picked him up by the arms. This time, when she set him down, he immediately began crying and holding his arm like he was hurt. My wife saw it, I saw it, and Amber saw it. I told Amber she needed to intervene and get Kiara away from that child immediately. She looked unsure of what to do. I insisted. She went inside and used the staff phone to call someone, but Kiara remained in the classroom for another three to four minutes next to the boy. During that time, two other staff members stepped out of nearby classrooms -- not because of the incident, but to discuss something unrelated. I told them what was happening, and they also looked unsure of how to respond. One appeared to be a rover. When Kiara finally left the classroom, I told Amber they needed to check the little boy's arm and possibly take pictures. When the coordinator arrived five minutes after Amber got off the classroom phone, they had the boy outside the classroom and were looking at his arm. I pointed out a red mark. Amber said he had eczema. The coordinator reminded us they cannot disclose information about any child, which is true, but the lack of urgency from the staff was alarming. As we were leaving, the coordinator said, "I guess you guys don't want to finish the tour then?" I told her the tour was over. My wife remained polite as we walked out, but I was upset -- not just by what we saw, but by how casually the staff responded. There was no urgency, no immediate concern for the child's safety, and no clear understanding of how to handle the situation. All of this happened while we were on a tour with our own 19 month old child. What was even more concerning is that after witnessing all of this, the coordinator never followed up with a phone call to ask what happened or to clarify the situation. Not even a simple check in. For an incident involving a child potentially being hurt, the complete lack of follow up speaks volumes about how seriously they take these matters Parents deserve to know that their children are being handled safely, gently, and professionally. What we witnessed today did not reflect that.

    The Learning Experience - Kyle - childcare - Updated August 2026

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