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    The Lease Factor

    5.0 (18 reviews)
    Open 9:00 am - 7:30 pm

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    6 months ago

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    8 years ago

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    Shirley D.

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    11 years ago

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    Shirley D.

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    12 years ago

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    Shirley D.

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    12 years ago

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    Shirley D.

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    10 years ago

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    Shirley D.

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    9 years ago

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    Shirley D.

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    13 years ago

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    Shirley D.

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    9 years ago

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    Shirley D.

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    13 years ago

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    Shirley D.

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    8 years ago

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    13 years ago

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    Shirley D.

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    8 years ago

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    10 years ago

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    Shirley D.

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    13 years ago

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    Shirley D.

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    11 years ago

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    Shirley D.

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    11 years ago

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    Review Highlights - The Lease Factor

    I love Shirley and Steve at The Lease Factor and have used their services on several occasions.

    Mentioned in 18 reviews

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    Audi Beverly Hills

    Audi Beverly Hills

    4.4
    (2.7k reviews)

    I recently had an amazing experience at this Audi dealership. I had reached out to several other…read moredealerships beforehand, but as soon as I connected with Imad, the experience was completely different. He was extremely helpful, transparent, and made sure on finding the right vehicle for my needs. He's very knowledgeable and did his best to structure a deal that made sense within my budget. Shafiq the Sales Manager, was also very accommodating, Even after delivery, Imad has continued to follow up and make sure everything is going smoothly. From the sales experience everyone was professional and helpful throughout the process. I highly recommend Audi Beverly Hills and especially appreciate the outstanding service provided by Imad and the team.

    I had a fantastic experience buying my Audi from Ivan. From the moment I walked in, he was…read moreprofessional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made the entire buying process smooth and stress-free. What really stood out was his honesty and communication. He genuinely wanted to make sure I found the right car rather than just making a sale. I couldn't be happier with my Audi, and the experience exceeded my expectations. If you're in the market for a vehicle, I highly recommend asking for Ivan. He made what can often be a stressful process enjoyable and straightforward. Thanks again, Ivan!

    Jim Falk Lexus of Beverly Hills

    Jim Falk Lexus of Beverly Hills

    3.8
    (1.8k reviews)

    The best! I was very hesitant to buy a car in Beverly Hills. I thought the personnel would be…read moreuptight, cold and unhelpful. At Jim Faulk ABSOLUTELY NOT! They were THE best! I have purchased 4 cars in my life's span the Lexus is my 5th, and by far the most pleasant experience. My sister and I had been to several Lexus dealerships. Looking for the best deal for what she wanted. I was only there to support my sister who was purchasing. She said to her sales lady,"My sister needs a car too". Her sales lady said "that's not a problem". I thought to myself "yeah right". Jim Faulk came through. I wasn't there for hours, no whole lot of mumble jumble. She brought out the finance guys and they handled me and my sister both with grace and respect. Our salesman Brandon was so kind and patient (down right adorable to these two old ladies) John and Martin were helpful and made the experience fun. The three of them made my sister and I feel like family. I drove away with a brand new car that I had been researching for a year, and the EXACT trim that I wanted. I was literally in tears because they made it so easy. I was in disbelief. My sister got her car also, and it was exactly what she wanted. John, Martin and Brandon ROCK! I will tell anyone I know who wants a Lexus to go to Jim Faulk.

    Sales Department Review Just leased a TX 500h from Catalin…read moreon March 31 and WOW--this was next‑level service. Other dealers never got back to me, but Catalin responded instantly and locked in the best deal right away.The car was delivered to my office in San Diego during my lunch break, and the entire process took under 15 minutes. Huge thanks to Fadi, who drove the car down and handled all the paperwork flawlessly. Zero hassle, zero pressure, and hands down the best leasing experience I've ever had. If you're leasing or buying a Lexus, stop searching and contact Catalin first!

    Cadillac of Beverly Hills

    Cadillac of Beverly Hills

    4.2
    (407 reviews)

    I had an exceptional experience at Cadillac Beverly Hills and wanted to specifically recognize…read moreKevin in sales and Ivan in finance for making the entire process so seamless. Purchasing a new Escalade can feel overwhelming, especially when trading in a current vehicle, but Kevin and Ivan made everything incredibly easy from start to finish. Kevin was knowledgeable, professional, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I felt comfortable throughout the process. Ivan in finance was equally wonderful. He explained everything clearly, made the paperwork straightforward, and helped ensure the transition from my previous vehicle to my new Escalade was smooth and stress-free. I highly recommend asking for Kevin. He made this one of the best car-buying experiences I've ever had. Thank you both!

    Cadillac of Beverly Hills wasted my time, ran my credit under false pretenses, and then refused to…read morehonor the written deal they used to get my authorization. Over the past two weeks, I spoke with several different sales representatives. Then, out of the blue on a Saturday morning, one of their reps called saying they wanted to earn my business on a 2026 Escalade IQ Sport. After negotiating, we reached an agreement. I made one thing crystal clear: I would not authorize a credit check until I received the deal in writing. The salesperson texted me the lease terms. Based on those written terms, I agreed to move forward. My credit was frozen, so at their instruction I spent time unfreezing my TransUnion account before submitting my application. The second they ran my credit, the deal disappeared. Suddenly there was a "system error." Then I was told the payment they quoted was wrong and they would not honor the deal they had just sent me in writing. The sales manager called and defended it by saying the text message "wasn't a contract." That's a convenient excuse after you've already convinced a customer to take a hard credit inquiry. What made this experience even worse was the complete lack of accountability. When I explained that I now had a hard inquiry on my credit because of their actions and told them I would share my experience, the manager laughed and showed absolutely no concern. Not an apology. Not an attempt to make it right. Just laughter. Whether this was intentional or simply how they conduct business, customers should know exactly what they're walking into. In my opinion, this is a deceptive sales practice: get the customer to rely on written terms, have them authorize a credit pull, and then back out once the inquiry is done. I have the text messages and the recorded phone calls documenting exactly what happened. I will be filing complaints with the Better Business Bureau and the California DMV so this conduct can be reviewed. If you're shopping here, think twice before allowing them to run your credit. A dealership's word should mean something. At Cadillac of Beverly Hills, based on my experience, it didn't.

    The Lease Factor - car_dealers - Updated August 2026

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