Buying a car is never the most pleasant process to go through…read more Daniel's service made the process feel like a breeze. We came in on a Wednesday evening looking for a particular vehicle in stock - a used vehicle to be exact. Unfortunately we got there too late, it was no longer available. We came in with a budget for a used 2023 Rav4 and walked out with a great deal on a 2025 Rav4 XLE Premium. Daniel was helpful, accommodating, and made the process seamless. Definitely recommend asking for him if you plan to purchase a new vehicle. 10/10 recommend.

Benjamin Onubah deserves 5 Stars for his salesmanship and ability to respect a savy car purchaser…read more I previously purchased a 2009 Camry with Ben. He should do a Masterclass on proper sales techniques. ** NOW HERE'S THE DIRT ON THIS DEALERSHIP** I am a shrewed consumer and understand that a dealership is like a casino, the house ALWAYS wins. However, unlike a casino, it's no fun feeling screwed in a financing deal. Because why are customers made to feel like Rockledge Security Systems at $1295 & and their in house GAP insurance is part and parcel to having a bank finance a Tier 1 customer? I know it's an upsell, but it basically a scam to enrich the dealership. And I expect a refund of the $1295 or I hope this review deprives this dealership of future "unjust enrichment" by educating you about these deceptive business practices. DO NOT FALL FOR THE FINANCE UPSELLS. I'm going to have to contact the Better Business Bureau because I abhor being taken advantage of by a male dominated team of scammers. I didn't notice ONE woman in the Finance Department when I was there these past two days. I believe another review suggested that customers file complaints with the DMV and the Dealer's Surety Bond company. I will look into my next recourse. I understand contract law, so I know I've agreed to the cost, but I was intentionally mislead and that is BAD FAITH negotiations and akin to strong arming when customers are led to believe that these add-on make your contract more attractive to finance companies. One Finance Employee today June 5th told me that the dealership GAP product was better than my Credit Union contract. I got him to match their price BUT HE LIED ABOUT THE COVERAGE. I'd be happy to inform the GM about the bad actors I encountered during this process. One of the Finance people today (who I am not naming because I keep my word) attempted to be patronizing toward me and when I checked him he acted like a victim. WTF? Certain demographics think women (especially Black women) are not to be respected and that is UNACCEPTABLE. This could have been an amicable on-going relationship, but I think I'll go back to Longo Toyota where I purchased my 2012 Camry and my daughter's 2019 Camry. I buy a lot of cars, only Ben can get me to ever buy from these dealership again. BUYER BEWARE!

Came in and Andrew and Luis got me with a good deal quick and easy really great service at this…read moredealership overall !!!

I must say I was very skeptical about coming here at first due to the stories I heard about them…read morenot having inventory and people waiting 3-6 days for them to get they car but I seen what I wanted online, came to check it out and I ended up leaving with that exact car. JB (sales associate) & Nader (finance manager) secured me a good deal for being a first time buyer and I got a newer model car with everything I wanted . Big shout out to JB & Nader for being true to they word and getting me approved and getting me in my car

Honestly, I don't even know where to begin!! This shop was amazing to me from start to finish. As…read moresoon as I walked in, they were upfront and transparent about pricing for my brakes and other repairs. They even did a full inspection and cleaning (including a full engine bay clean and diagnostic check) to really see what was going on so they could give me honest and accurate recommendations. The pricing was more than fair! Especially as a woman! I really appreciated how genuine and respectful they were. You don't always get that at other shops, but here I felt completely taken care of and never overcharged. Chris took the time to break everything down for me, explaining what needed to be fixed first and what could wait, which I truly valued. Miguel Angel at the front desk was so kind and welcoming, and Yennie was a great host and took care of my car! I'm so happy with everything and will definitely be coming back this Friday to get the rest of the work done. This place honestly feels like home. I'll be recommending them to all my friends and family HANDS DOWN! This is where I'll be coming every time I need anything for my car!

I am a bit disappointed because I referred my sister (who's only visiting for the weekend), and…read moreshe's unfortunately having a rough experience. She dropped off her car yesterday (Friday, 10/31) and clearly mentioned it needed to be ready by the end of the day or today in which the person at the front desk understood and agreed. My sister NEVER received a voicemail or text yesterday to let her know her car was ready, and now the shop is closed, so she's unable to pick it up. The person at the front desk should have known the shop was going to be closed today and should have given my sister a courtesy call before closing. Currently, my sister is noW having to rearrange her schedule and her work schedule to be able to pick up her car. ***Will update if and when this is resolved.

I recently purchased a car at Gardena, CA Enterprise Car Sales and I was pleasantly surprised of…read morethe whole purchasing process. I initially spoke with Tiffany on the phone and her enthusiasm to understand exactly what I was looking for within the amount that I wanted to spend was refreshing. She welcomed me to come in when I was ready and I didn't feel pressure. The day I made my purchase I was helped by Sergio who was patient and was knowledgeable when asked about the different features available for the various makes and models of cars. When the vehicle that I wanted was not available at their lot , he didn't hesitate to get it over to me. I am very happy with my purchase and would recommend this location to anyone looking to purchase a vehicle.

These people are an absolute JOKE! Tiffany failed to submit my registration Information on January…read more17th and nobody let me know anything until the last minute they sent a check so I could do it myself but of course it was addressed to the wrong fucking apartment because the ignorant and uneducated manager put apartment 10 instead of 107! I just had to pay for a month of parking at an enclosed parking garage because the cities towing service just tried to tow it for expired registration all they suggested was to hide the car until I pay for the registration AGAIN! My 45 days is march 1st and I've already made the first payment. Now when I call I get hung up on or get told to call enterprise rent a car for help. How is there no way to contact corporate?!? Why the entire fuck would you put a rental car service that can't do shit on a car sales contract as a way to get help?!?!

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

Leased an Accord from them. Very happy with the deal and the car. Had it all worked out ahead of…read moretime. Car and salesman were waiting for us at our appointment time. Easy and smooth. Only complaint was they only had one finance guy there at the time and we had to wait for him to get through other customers. We ended up having dinner and coming back and still waiting.

I visited Scott Robinson Honda after spending the past week communicating with management Chris…read moreCarlson and Michael Dion while negotiating pricing on a vehicle. I went in today with the intention of physically seeing the car and finalizing an out-the-door price so I could move forward with the purchase. I spoke with a salesperson named Eddie and requested the out-the-door price. I was then asked to provide a California ID before receiving any numbers, which I declined until I could review the full pricing details. After that, I was told that management believed I was not ready to purchase and I was asked to leave the dealership. I ultimately left without being shown the final pricing and without the opportunity to proceed further. As a long-time Honda customer of over 15 years, I was disappointed by how the situation was handled during what I believed was a ready-to-buy visit.

We needed a car for our business and we found Hawthorne motors express. I cannot say enough great…read morethings about my experience! From start to finish, they were absolutely spectacular. Sara was awesome! Their pricing was honest and fair, and they were willing to work with us without any pressure or haggling. It was refreshing to deal with people who genuinely cared more about helping us find the right vehicle than making a sale. They treated us like family from the moment we walked in. They were transparent, trustworthy, and always looked out for our best interests. The quality of their vehicles is excellent, and they took the time to make sure everything on our car was working perfectly before we drove away. What impressed me most was the level of care and follow-up after the sale. They didn't just hand us the keys and move on--they made sure we were happy and that everything continued to run smoothly. The entire experience was stress-free, professional, and enjoyable. If you're looking for honest people, great cars, and exceptional customer service, I highly recommend them. This experience was so wonderful that I will absolutely be returning to shop for my second car with them. They've earned a customer for life! I will recommend them to family and friends!

Omg I love this dealership they feel like family. I recommend them a thousand time. I was so lucky…read moreto walk in their I to I went to I almost went to the next-door to them, but I wanted to try them first and I'm so blessed that I did. I love my car. I love this dealership and I love all of the connections that I'm making because of this dealership please if you're looking for a car make your way to Hawthorne motors express I promise you will not regret it. They really make you wanna buy multiple cars they make everything Easy and explain everything to you, and you don't feel like you were just scammed leaving there. I recommend Hawthorne motors express to everyone I know looking for a vehicle.

I recently bought a vehicle from Manhattan Beach Toyota and I am a happy customer…read more I wanted to take the time to give a shout out to Kenia. Thank you so much for being very responsive to my questions and transparent with pricing! I am very happy with the service you provided and I would be happy to recommend you to anyone I know who is looking to buy a car in the future. Kenia is one of the Internet Managers at the Manhattan Beach Toyota dealership and I was mainly communicating with her through text messages. I found her through an affiliate website. Right away she was very responsive in answering me. No BS, no games. She told me the car I wanted was out of stock but she would let me know when it was available. It took a few weeks but she helped me find the car that I was looking for instead of just trying to sell me one that was currently available on their lot. When I came in for a test drive she did not rush me. I felt no pressure at all as I was walking around the car. After all the paperwork was signed, instead of just giving me the keys to drive off, Kenia took the time to show me all the features of the car. For months I had reached out to many dealerships within a 100 mile radius asking for out the door pricing. Some dealerships wanted me to make a deposit upfront, others tried to push options I did not want and refused to remove them when i asked. Most dealerships would stop communication if they did not have what I was asking for. It was like pulling teeth trying to get transparent numbers with other dealers. Kenia really stood out because there was no hesitation with providing the final out the door pricing, and it still beat out most of the competition. Everything she presented was clearly laid out when I asked her to break it down. If you are buying a new car, make sure to do your research! Know what you want, get comparables from other dealerships, and do not rush. Be patient! If you do find the Toyota you are looking for at a different dealership, I would still recommend giving Manhattan Beach Toyota a call and give them a chance to earn your business. You might just be pleasantly surprised with the experience.

Car shopping is usually stressful, but not at Manhattan Beach Toyota!…read more I was so happy to reconnect with Lawrence A., and he helped me secure the exact RAV4 XSE I wanted and in the exact color I wanted. From the start, he was transparent, professional, and always kept me updated while I was waiting for my car to arrive. After everything, picking up my car was such a smooth and exciting experience. If you're considering Manhattan Beach Toyota, I highly recommend asking for Lawrence!

I had an incredible experience at Gardena Nissan! I went in hoping to buy a car that same day,…read morethough I wasn't exactly sure what I was looking for. I worked with Karen, and she was amazing. She was completely set on helping me walk out with the right vehicle for me, not just any car on the lot. She was incredibly knowledgeable, and I could tell she was truly committed to finding the perfect fit rather than just making a quick sale. As a first-time buyer, the whole process was so smooth and stress-free. I'd recommend Gardena Nissan to anyone, especially other first-time buyers. Thanks to Karen's help, I was able to walk out with a brand-new car! If you go, definitely ask for her.

I had a very frustrating experience at Gardena Nissan. We went in to look at a specific Altima, and…read morean older female employee initially came out to greet us. I provided the exact stock number, and she brought the car out for us, so everything seemed fine at first. After looking at the car, I asked to go over numbers without running my credit, and she agreed. Shortly after, Mohammed came over with pricing but it was for a completely different (and more expensive) car. When I pointed that out, he told me the car I asked for wasn't available, which didn't make sense because we had just seen it and it was supposedly the one brought out for us. I didn't like the numbers, so they said they would "see what they could do." My parents and I then sat there waiting... and waiting... for about 40 minutes. We were the only customers in the dealership, and during that time, I could clearly see Mohammed and the other employee in the office talking and laughing, completely ignoring us. Eventually, we got up and left. What's even more surprising is that we walked right past them on the way out, and they didn't even acknowledge us or realize we were leaving. Very unprofessional and disappointing experience. We will definitely not be coming back. On a positive note, we went to Nissan Downey afterward and got an AMAZING deal and much better service.

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.