Victor has helped me with 2 car leases now and he is amazing! Both times I got a great deal and he…read morehelped me get the exact car that I wanted! The color I wanted was a pain to find, but Victor found it for me. He's the best! :)

Looking for a Honda and a deal. Todd here will take care for you and see that you get a good deal…read more I got our civic hybrid. Great car

Great experience on Sal to getting me a Chrysler Pacifica . He is respectful and professional.read more

I do not recommend coming here to buy a new car if you want a good, honest deal…read more I recently leased a new vehicle from this dealership, and what should have been an exciting purchase turned into a frustrating experience. The truck was delivered with visible scratches already on it. When I flagged this, I was told to bring it back in for repair -- but instead of offering a loaner vehicle so I could still get around, they only offered an Uber to and from my house for the day. That was just the start. Since taking delivery, I've had an airbag warning light come on and noticed the alignment is off -- not exactly what you expect from a brand-new truck. The finance side of things was its own headache. The moment the paperwork was signed, the finance manager seemed to vanish -- no one on staff could tell me where to find them for follow-up questions. I'd strongly encourage anyone buying here to read every line of your contract before signing, because add-ons have a way of getting added without a clear conversation about them. To make matters worse, I've called the main sales line multiple times asking to have Gustavo call me back -- silence every time. Even showing up in person, nobody at the dealership seems to know where he is. At this point it's easier to find Jesus than it is to find him. My salesperson, Mandeep, was nice and helpful throughout the process -- but that seems to be true of everyone here right up until you sign. After that, it's like you're dead to them. Part of this is on me -- I didn't shop around enough beforehand, and other dealers later quoted me a noticeably cheaper price for the same truck. Lesson learned, but it also means this dealership knew they weren't offering a competitive deal and sold it to me anyway. Between the vehicle condition at delivery, the ongoing mechanical issues, the vanishing finance manager, and now an unreachable salesperson, I'd think twice before buying here -- and I'd definitely get quotes elsewhere first. All of this was reflected in the survey w/ Stellantis. Mandeep input my email address incorrectly but I got it... tsk tsk. And to the management team, you have my number if you need to reach me. Don't put some canned response.

I had an amazing experience at this dealer. My advisor Peter was outstanding. He kept me informed…read morethroughout the process was very quick and efficient! On the day my vehicle was ready to be picked up Peter wasn't able to wait for me to be off work but made sure everything was completely prepared ahead of time. (Even caught the other advisor by suprised how he had left everything ready to go) ....The rental car swap was seamless and my keys were ready for me. Making the entire pickup process quick and stress free. I'd also like to thank Maurice for being attentive and helpful.

DO NOT TRUST THEM!…read more I purchased my car from them used in October last year, and also purchased a service contract. The finance manager who handled it (Brandon) lied straight to my face when I asked if it could be used at ANY Chevy dealership. Late last year I needed a sensor replaced, and took it to my local dealership. They made me call back and forth between them and the service contract company for hours before agreeing to release the contract so I could have it serviced somewhere other than Van Nuys. I thought that was the end of it. Nope. Today I went back to my local dealership to get another sensor replaced, and wouldn't you know it? The contract needed to be released again by Van Nuys despite them saying they had permanently released it. I waited for FIVE hours for them, no release. My entire day wasted for something that should have taken half an hour. They lied to me when I purchased the car, they lied to me when I tried to deal with this contract bull last year, and they lied to me today when they said they couldn't release it permanently to my local dealership because they're greedy POSs. I will NEVER recommend this dealership to anyone again, and I will make sure everyone I know learns about how shady they are. The only person who wasn't a liar was Filipe, the sales guy who I dealt with originally. I ended up going back to them to get my service contract cancelled and refunded.

I want to say thank you to Josh and GM who really helped me get a great deal and get my new car!…read moreJosh has the best customer service and really welcomes you at Kia van nuys. Thank you for taking care of me!

Recently got a K5 GT from Van nuys Kia. I have to say thank you to Farid, Jacob, Angel and finance…read moremanager Russell. Everyone took great care of me. I get that it's difficult going to a dealership nowadays but if i were to get another Kia, i would come right back here without question. I didn't like the dealer add ons but they did manage to get me the payments i wanted, the rate was way better than i got from chase. Angel was my sales guy. Very rare nowadays but he's authentic and i'm glad my appointment was with him. He took care of me and showed me the vehicle i wanted. We took a test drive and that was it, i knew i wanted her. He worked with the finance people and managed to get me my rate. Took care of the vehicle before i picked it up and showed me around the functions. Overall, look for Angel, he's a honest good guy. Farid is the manager that approached me while waiting and offered me a drink and was nice enough to chat with me while my paperwork was being written up. Congratulated me in the end and also said goodbye which i appreciated. Jacob, reached out to me on the phone in the morning concerning my appointment with Angel and i appreciated him for that. Made my appointment seemless. Finally Russell. Just all around great finance manager. Got my rate and then made it way lower while i was able to get additional packages. So that was really cool. I didn't want the packages but if the terms were the same but the rate and payment went down, then i'm all for it. Thank you for taking great care of me Russell. Hopefully i got his name right. Overall, it was a great experience, my only complaints are dealer add ons and i wish i got the exact car i wanted with the additional GT1 package but it was sold and i got the 2nd best. Also the music in the showroom doesnt help but aside from that. I'd come back.

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

Leased another vehicle with DriveWise Auto, and it was such a relief! A few emails, some paperwork…read moresigned online, and I drove away with a new car -- no wasted hours sitting around a dealership. Huge time savings and truly excellent service. Special shoutout to Abbe, who was the greatest to work with -- quick to respond to every question and made the whole process feel effortless. This is my second lease with them, and it's clear why I keep coming back. Highly recommend if you want a hassle-free car leasing experience!

This review is specifically for the Parts Department. I recently ordered a few accessories from…read morethis dealership, and I had a really good experience. I shopped around and compared prices with a few other dealers, and this dealership had the best prices on the accessories I was looking for. Ordering was easy, and my order was processed and shipped very quickly. I also appreciated that they provided tracking information, so I knew exactly when to expect my package. I believe Sergio Jimenez was the person who handled my order, and I want to give him a special mention. He was very helpful and provided excellent customer service throughout the process. Everything went smoothly from the time I placed the order until I received it. It's nice to find a dealership that not only has competitive prices but also takes good care of its customers. Based on my experience, I would definitely order parts and accessories from them again. Great prices, fast shipping, and great customer service. Thank you, Sergio!

I originally left a 5-star review after leasing my RZ from Keyes in 2024. But I'm changing it to 2…read morestars because unfortunately my experience was so different as a returning customer. First, If you're trading in a vehicle, PLEASE get outside offers before giving your car to Keyes. They offered me only about $800 in positive equity for my low-mileage RZ and repeatedly told us I was lucky to even have that because EVs depreciate so badly and often go "upside down." A few days later, I sold the exact same car and received over $5,000 in positive equity. The primary reason we walked out was the treatment we received from the sales manager, Jimmy Amour. Roman Syed, our salesman, had been cordial, but Jimmy was arrogant, abrupt, unfriendly, and seemed irritated that we were continuing to negotiate a deal AT a dealership. He repeatedly emphasized that their $5,000 discount was an exceptional deal nobody else would give me, used language about Roman being "like family" and therefore us being family, and then pressured us by saying the offer was only good that night and essentially that if we didn't want it, we could walk. So I walked and it was the best financial decision. Within days, Lexus of Glendale treated my family and me with patience and respect and gave me nearly $8,000 off a higher-MSRP RX 350h Premium+. They also gave me the miles and the down payment I wanted. Both factors that Keyes refused to compromise on. Combined with selling my RZ separately, walking away from Keyes saved me thousands while getting me exactly the vehicle I wanted. What disappoints me most is that I was a returning Keyes customer. I came back because my first experience had been positive. I don't expect a dealership to accept every number I ask for, but I do expect respectful treatment and straightforward information rather than being told an offer is essentially unbeatable when it clearly isn't. Shop around, leverage your offers, and don't be afraid to walk away. I'm very glad I did.

Great staff, excellent service. Knowledgeable in all retrospect in exotic cars. First class team!…read more Seumas.

Working with Steve at RPM Motorcars was an absolute breeze. He was super professional, easy to talk…read moreto, and really knew his stuff. He made the whole process smooth and straightforward from start to finish. If you're looking for someone reliable who actually cares about your car ask for Steve!

Best selection and great cars. My experience was very good with this dealership. The staff here are…read moreprofessional and friendly. Always will go back to them for my next car.

My experience at Loyal Signature Motors was incredibly disappointing. I had an appointment to look…read moreat a 2017 Volvo XC90 T8 Plug-in Hybrid, but when I arrived, the salesperson wasn't prepared for my visit despite receiving a text confirming my appointment. From the beginning, his attitude was rude, dismissive, and condescending. When I mentioned that I had previously asked about the warranty coverage on the vehicle, instead of simply answering my question, he responded, "What kind? There's a lot." I explained that I was asking whether there was bumper-to-bumper coverage, but he acted as though my question was unreasonable. I'm currently shopping several Volvos, so I didn't immediately remember which one I had inquired about. Rather than helping me figure it out, he snapped, "Which one? I have a lot." It felt like every question I asked was met with irritation instead of customer service. The worst part came when we discussed the vehicle itself. He repeatedly told me, "Let me educate you," while providing information that was simply false. He insisted that the Volvo XC90 T8 was not a plug in- electric/gas vehicle and proceeded to explain how a regular gas hybrid works. When I asked why the vehicle has a charging port and what the electric-only driving range was, he claimed it was basically "just the way cars were built that year" and that it was "the style." That explanation is completely inaccurate. The XC90 T8 is a plug-in hybrid with a rechargeable high-voltage battery that can drive on electric power before the gasoline engine is needed. Ironically, during my test drive I found the Plug-in Hybrid driving modes myself, confirming the vehicle absolutely does have an electric driving function. I don't expect every salesperson to know every technical detail about every vehicle, but I do expect honesty, professionalism, and respect. If someone doesn't know the answer, they can simply say so or look it up. Instead, I was talked down to, given incorrect information, and treated as though I didn't know what I was talking about. Buying a car is a major purchase, and customers deserve to be treated with respect--not condescension. As a Black and Asian woman, I also left feeling that I was treated differently than I should have been. I can't say for certain what motivated his behavior, but the dismissive tone, condescending comments, and overall treatment made me feel singled out and raised concerns that race may have played a role in how I was treated. Regardless of the reason, no customer should leave feeling disrespected or unwelcome. Based on my experience, I cannot recommend this dealership.

I rarely leave reviews but I am writing to say two things…read more 1. This location is first class. Great vibe and everything you need. Just extremely comfortable and flagship. 2. Cannot express how much I liked product specialist Jaime Lopez. Ask for him at the desk. He's that rare example of non-sales and just super helpful. I was actually stuck on finding a car and I'm going for the Grand Highlander in part because of his guidance in finding the right car for me.

THIS DEALERSHIP IS THE EPITOME OF WHY CAR DEALERSHIPS HAVE BAD REPUTATIONS!…read more Back story: I purchased a "Gold Certified" pre-owned vehicle from them in April 2026. I was convinced that their "highest tier" of certification translates to passing all of their multi-point inspection, meaning they guaranteed the car is in pristine condition, in and out. They basically sold me a broken car. Let me explain. I drove the vehicle about 800 miles and within the 800 miles, 3 times were driven during the night time. The first 2 times of night driving were the times I began to notice the road being dark. I pulled over on the second night to inspect whether if my headlights were on or if the bulbs might have gone out. Before driving on the 3rd night, I adjusted the headlight tilt adjustments with reference to the owner's manual and YouTube. That is when I discovered that the right headlight assembly does not tilt at all. I made an appointment to this dealership to have the vehicle headlights checked. Giovanni was the service advisor that I spoke with that day. After the inspection, I was told the price for a new headlight assembly with installation will cost more than $2200. He said that the warranty doesn't cover it and that if I have any questions regarding the warranty, that I talk to the used car sales manager. I waited about an hour for the office to open. I spoke with a woman and a man and shared my headlight issue. They both told me that the warranty should cover it because it's "mechanical". I walked back to see the Giovanni and explained to him what the two people from the used car management office had told me. He appeared like he didn't want to talk to me and told me that my car is ready if I needed more time to think about it. At this point I wanted some kind of real answers. I went to the used car office one last time and I was directed to speak with the finance manager, Wolfgang (I remember talking to Wolfgang back when I made the purchase of this car). Wolfgang had explained to me that the warranty does not cover headlights, not even if I purchased the extended warranty. I was sort of relieved that I didn't make this purchase because I remember he tried to sell me the extended warranty in which I opted out of when we were closing the deal for this car. Again, it felt like he didn't want to discuss it further and instructed that I speak with Jared next door. Jared is the Used Car Sales Manager. I approached Jared and explained my issue. Basically, all Jared had said was there was nothing that he can do and then redirected me to speak with the Service Manager, Jesus. Out of all the people I had spoken to that day at the dealership, Jesus was the most pleasant. Even though there was no resolution throughout my conversation with him, atleast he made an attempt to construct and send an email to the warranty department to ask for the cost to be covered. Although, I never received a callback from him either. I guess I'll call this as a loss. Yes, I'll take the "L". It is what it is. Keyes Toyota in Van Nuys sold me a "broken" vehicle. This is why car dealerships get bad reputations. It's people like these whom all seem friendly at first, dressed in nice pressed-up suits with fake smiles to try to sell you a vehicle, and once the deal is made, they can no longer help you.

i bought a 2016 Honda civic last October 2025 and Mike help thru the process, in less than an hour…read morei brought home the car i was looking for a long time, Mike is great and very straight forward no haggling and he gave me a descent discount and took my Sentra as a trade with a good price. I've been using my civic as my daily commute and i have put on 4 thousand miles without any problem I like this dealership i will come again to this dealership in my next purchase in the future

5 Stars - A Rare and Honest Experience in the Used Car World…read more I want to share an incredible and rare experience we had with All In Auto Group in Van Nuys, and specifically with Michael Khlaif, the owner, who went above and beyond to take care of us in a way that you just don't see anymore in the used car world. From the moment we arrived, we were treated with professionalism, kindness, and care by Michael and his team -- Alberto and William -- who all worked together seamlessly. I had already researched the car I wanted -- a 2016 Jeep Patriot -- and we completed the purchase on March 28, 2025. Just five days later, during a late-night medical emergency with my husband, the Jeep suddenly broke down while I was trying to drive him to the ER at UCLA. We were shaken, overwhelmed, and uncertain what would happen next. What could have been a nightmare became a story of rare integrity and genuine customer care. First thing the next morning, Michael had the Jeep towed from our home, fully diagnosed, and repaired -- at no cost to us. Although the vehicle was sold "as-is," he stood behind the sale with honesty and follow-through. He kept us informed through every step and made sure it was road-ready again, and even had extra keys made for us at no charge, which was an unexpected but deeply appreciated gesture. This is the kind of business that restores your faith in people. They didn't have to do any of this -- yet they chose to do the right thing. If you're looking for a used car and want to work with a team that truly values their customers, I wholeheartedly recommend Michael, Alberto, William, and the entire staff at All In Auto Group - Van Nuys. Their integrity, empathy, and service are unmatched. Thank you, Michael. You didn't just sell us a car -- you showed us what standing by your word really means. - Mary Lou Sandler Owner, 3 cubed studios, LLC