Working with Jay and Becky was extremely easy. I tried to work with another lemon law firm initially, but I didn't like the questionable contract they wanted me to sign and the amount of different people I had to communicate with. Jay called to talk to me directly about my case, was straightforward, and Becky took it from there. My lemon was a lease and they were able to get my settlement check to me in 3 months. Done and Done. I highly recommend using The Lemon Lawyer. read more

I cannot recommend Becky and Jay enough. Working with them was one of the easiest and smoothest experiences I've had Going into the lemon law process, I expected it to be stressful and time-consuming, but Becky and Jay made everything so simple. All I needed to do was upload a few documents, and they took care of the rest. They were incredibly communicative, professional, and supportive throughout the entire process. What I appreciated most was their consistent follow-up . They stayed in touch all the way through the end and made sure everything was handled properly. I received my settlement check in less than three months, which was much faster than I expected. Thank You both read more

Had a great experience with Jay & Becky at The Lemon Lawyer! Will recommend them to anyone who has a lemon!

We bought a brand new Audi Q5 and it had problems 2 weeks later. I took it in several times to Fletcher Jones Audi and the customer service was very bad. They finally kept the car over a month to try to fix the issue. We got it back with the same issue. We were so frustrated and someone told us about the lemon lawyer. What a great job they did getting us our money back and taking us through each step easily. They were always available and helped with everything. Made our lives much easier! I can't say enough good things about them! read more

GREAT experience with both Jay and Becky. They walked me through the whole process from A to Z. They were always available for any questions. I highly recommend them. read more

Both Jay & Becky are absolutely amazing. I never had to chase them for an answer. They really do care about their clients. Once I submitted my claim with them things really progressed quickly. I highly recommend their services. read more

I got a fancy Eight Sleep electronic bed and the company totally screwed me when it broke late last year. They had no repair options (which I was pretty sure was a violation of CA lemon law) and only offered a slight discount on a new bed. I contacted the Lemon Lawyer by phone and Jay offered to contact Eight Sleep over email. A few weeks later, I got a full refund! To Jay and the team - thank you so much!! read more

I hired Jay Schrecengost after a 2-week old major appliance stopped working, the manufacturer spent a month trying to fix it and refused to replace it because their only obligation was "to fix it." After looking at my documentation of the purchase and repair attempts, Jay explained that this case violated California's Lemon Law and got to work. The manufacturer still refused to settle and so Jay took them to court. Jay and Becky kept me fully informed along the way, always remained readily available and quickly answered any questions I had. The result was a settlement that exceeded my expectations. They are trustworthy, knowledgeable, and honest. I can wholeheartedly give them my highest recommendation. read more

After taking my computer in to the Apple Store for repair for the 5th time In 2.5 years, they told me I'd have to leave it with them again for a week while they "repaired" it for the 6th time. Realizing that at this point I had clearly paid a lot of money for a defective product; I politely said I wasn't going to leave it with them again. Instead, I told them, I wanted either a refund or a replacement. If I didn't want to leave it with them for repair again, they said they'd buy it from me for 10% of what I initially paid for it [!!!]. I felt really unfair, it was a terrible feeling. After all, I'd complied with their repair protocol and weird requests for years, spent days on the phone with their support in-between. Even though the computer was still nothing but trouble, they refused to do the right thing. Thank God for Jay!! He was super professional and helpful from the first time I talked to him all the way through the disposition of this little matter. And while I can't disclose the specific terms of the settlement, I'll say that unfair feeling is LONG gone. Actually, it's probably Apple that feels it now :D Jay is one of those guys who goes the extra mile for his clients. I hope I never get screwed bad enough to need him again but I know if I do, he's got my back. And he's got yours too. read more

I am absolutely blown away by the amazing teamwork that Jay and Becky displayed throughout my "Lemon Law" process with them. I had just purchased an electric Ford F-150 Lightning brand new from a dealership, only to find out that the charging port didn't work within the first two weeks of use. I was absolutely devastated. I went on Yelp and Google reviews to find a lemon lawyer, and that's how I found Jay and Becky. I couldn't believe their stellar reviews across both platforms, so I gave them a call. Becky was the first person I spoke to. She showed tremendous empathy as I explained the stress of my situation. I told her about how I ended up getting stranded in Cabazon and needed to be towed over 50 miles because of my broken/brand-new truck. Shortly after, I sent over my details and got a call from Jay. Wow, just wow. He was so knowledgeable about lemon laws, electric vehicles and cars in general. In the fifteen minutes I spoke to him, I learned so much about several topics! He gave me the rundown of how the process would work, and within two months, they helped me get a full refund. After speaking to the manager at the Ford dealership who gave me my check, he expressed shock at how fast and smooth everything went for me. He said that he's seen other customers wait months if not years for a full refund. That's a complete testament to the professionalism, kindness, thoroughness, and incredible effectiveness of Jay and Becky as a duo. Thank you both SO MUCH! You made an extremely stressful and depressing situation into an educational and rewarding experience. I now proudly drive a 2024 Toyota Tacoma TRD sport, and I can safely say that as perfect as she is, I know that if anything goes wrong, I can call on Jay and Becky to help. read more

The Lemon Lawyer - This is a picture of me in my brand new 2024 Toyota Tacoma TRD Sport, while my broken Ford F-150 lightning sits sadly in the background. - Consumer Law Near Me

Jay and Becky are the best. Totally over the top assistance. I have them my paperwork and details and they went right to work! Highly recommended read more

Jay and Becky were amazing and were able to get my defective Tesla Model Y bought back by Tesla. Jay did an excellent job keeping me informed in every step of the process and the communication and timing exceeded my expectations. read more

I hired Jay and Becky Schrecengost a few months ago. I had a very expensive problem on my hands that I felt I had no other choice but to find a lemon lawyer. I found them after sifting through a bunch of lawyers who didn't seem professional and I just didn't feel comfortable working with. They immediately took my call and took the time to listen to my situation. They were both so personable, professional, kind and knowledgeable I knew I found the right lawyers. I hired them right away (contingency-no out of pocket fees) and they immediately got to work and came through quickly without over promising and under delivering. I would never use anyone else. You get to deal with them direct , not a bunch of time consuming middle people which also helps as my issue was very expensive and private. I did not want to tell a bunch of random people my situation. They came through quickly and got me everything I wanted . I would strongly recommend them and would not ever go to anyone else . They are the best, period. Trustworthy, super knowledgeable and honest. read more

I contacted the Lemon Law Attorney regarding my GE dryer. After several attempts and multiple new parts, it still was taking hours and hours to dry. Called Becky at the Lemon Law Attorney firm and she listened and took my complaint. Jay started working on it right away. I was overly impressed how they got all of my money back including the matching washer! I would totally recommend them. Jay and Becky....you are awesome read more

If anyone is looking for a knowledgeable attorney, then go to Jay. From my first phone conversation with Jay Schrecengost , he explained everything to me in terms I could easily understand how to deal with the issue. He took time to answer tons of my questions, and gave me super valuable advice. I highly recommend Jay Schrecengost - great attorney and super nice person read more

From the moment I contacted them and spoke to Jay I knew I was in good hands. They explained all my options and were with me the whole way. Anytime I had a question they got back to me so fast. He represented me against Goliath and had no problem handling them and securing a fair settlement. After getting nowhere at the dealership and then even getting shunned by Corporate, Jay did exactly what he said he would. Happy I contacted them 1st. Manny Marin Jr. read more

The Lemon Lawyer - So many problems but found a solution. Loved the bike until it failed. They did what they said they could. Very happy. - Consumer Law Near Me

Jay and Becky did an excellent job of handling my case vs Lucid. After trying to fix a simple problem for months and getting the run around from Lucid Jay was able to get the repair done within a week of contacting Lucid. That was impressive enough but it left me uneasy about future dealings with their customer service. So Jay kept working the case and eventually had Lucid purchase the vehicle back under the Lemon law. Jay was great at communicating and keeping me informed during the whole process. read more

Fabulous from start to finish. Jay helped us get our money back (and then some) for a defective appliance. He made the process very easy for us, and was easy to get a hold of when needed. Highly recommend! read more

We highly recommend Jay. He was Knowledgeable, Professional, Conscientious, Timely, Dependable, Available, Friendly, Honest, Efficient, and Easy to Talk To. We had a defective Refrigerator and Freezer that the company tried to fix multiple times but it was never fixed. They would not refund us for the units. It was a very frustrating situation before Jay got involved. Jay was able to get us a refund on our units and with very little stress on our part. He was always available to discuss and explain and was always very organized. We are so happy we used Jay. Thank you SO much! read more

My Husband & I never wanted to ever have to reach out to a lawyer, we finally did & we are so grateful we did, because we have a 45-foot toy hauler that had some major issues. We were dealing with the manufacture going back and forth but nothing was getting fixed our trailer was in the shops for months & nothing got fixed, two years into broken promises & not being able to use our tailer but still have a monthly payment we had enough & contacted Jay best decision we have ever made, we no longer had to talk to the manufacture & that was a huge weight lifted off our shoulders because they stressed me out & upset me. Reaching out to Jay it was quick & Stress free & very professional our trailer got fixed & now we can finally use it. Sad it took us to get a Lawyer for the manufacture to finally fix our trailer makes no since but it's done. Thank You Jay!! read more

I was looking for an attorney to let me know what options I might have after having major issues with warranty repairs on my vehicle. Jay was incredibly knowledgeable, efficient, empathetic, friendly, honest and always available to answer any questions and guide you through the process. Jay is also a fierce negotiator and got me the best possible deal. I am more than happy with the outcome, I couldn't have asked for anything better. So, if you are looking for a competent attorney to help navigate your warranty claims, look no further - you have found the best! Thanks again for everything, Jay!! read more

Reaching out for legal help is never something to look forward to. I cannot believe how easy it was with Jay. He was empathetic, concise, and extremely responsive. Basically holding my hand the whole way while he handled the entire process. We had a defective Porsche Taycan, and he was able to get me out of the lease and get my money back. I left feeling much better about the that head ache of an experience of driving in that unsafe lemon of a car for months. I hope to not need Jays help again, but he would be the first I would go to if I did. read more

Jay is a prompt and courteous professional who always makes you feel like he genuinely has your back. He is very knowledgeable, but also honest and willing to guide you in the right direction when something is not in his expertise. The personal attention he pays each case is quite refreshing. Both me and my girlfriend have used Jay's services in the past regarding our car troubles, and the amount of headache that he's saved us in the process has been immeasurable. If you are having any warranty or dealer issues I highly recommend you give him a call, he'll take care of you. read more

I am so grateful for your help with my Ford Escape! Friendly, professional, and communicative. As a lawyer myself, I have high standards, and they were met- above and beyond! read more

After months of frustrating battles with a major company with no satisfaction, I contacted Jay, The Lemon Lawyer. Jay is amazing! He is professional, knowledgable and possesses an amiable demeanor. He explained the entire process to me, presented the potential options and what he would be able to accomplish for me. He exceeded my expectations and he resolved my exasperating situation quickly, effectively, and the results were beyond my expectations.If you have a problem with a defective appliance and are getting nowhere with the seller/manufacturer, I highly recommend that you contact Jay. I will be eternally grateful; thank you, Jay. read more

Every law firm I had reached out to told me no. Once I found Jay he said yes " I'll take on your case! I'll say it was because he know the laws!!!! It was a pleasure to have him represent me. Such a wonderful intelligent, kind individual. Made the whole process a blessing, he's a blessing!! I'm so thankful for Jay's help with my case. Couldn't have got it done without his help. Jay you're the best, highly recommended! Sincerely, Keisha Akins read more

I cannot speak about my experience with Jay enough! He agreed to take on my case about a defective electric bike that the company was refusing to refund. My bike was only a month old and had so many problems. It had been in and out of the shop, and this last time, they had it 4 weeks and still could not fix it. Jay loved this case and explained in so much detail why we had a winning legal argument under California law. He spent so much time with me on the phone walking me through what the process would be. He then wrote a demand letter ro the company, and within 1 week, I received a refund for the full amount of my electric bike! And it didn't cost me a penny! He is not just a great lawyer, he is an honest and good person! Thank you Jay!!!! read more

I'm so glad that I choose Jay Schrecengost (The Lemon Lawyer) to fight my case. He was prompt and very courteous. Very down to earth and humble person that I have ever met. I got the outcome I was looking for. read more

We needed a good lemon law attorney. We were lucky enough to find one, he immediately took over and took the worries and stress out of it for us. He came through for us as hoped! Jay is legit and really cares!! The Best Attorney!! Very to the point and kind. Thank you so much Jay!!! read more

If your looking for good advice and you need a good lemon lawyer, look no further. This is where the buck stops. Awesome business to work with. Hands Down read more

Jay helped me out with my BMW Lemon and made the process so easy and stress-free. He's honest, professional, kind, and a great communicator. I tell everyone to contact him if they believe they have a lemon. We were happy with the outcome and time frame. Jay and the firm are absolutely fantastic! read more

Jay is by far the best Man for the job. Almost immediately as I initially reached out, he handled it, very efficient and got the job done. He helped me so much with my case and kept me updated throughout the process until everything was taken care of. He explained everything in detail and made the process a better experience. He is always available to help quickly at a high level of professionalism. Exceeded my expectations, Highly Recommended! read more

Wonderful experience. Jay was really responsive by phone and email, made the process of working with him very easy and the whole process was very transparent. Highly recommended. read more

This review is way overdue but you know, life happens. Adib helped me get 100% of my money back that I paid for a desktop computer ( which unfortunately I can't name as part of the settlement agreement). The computer started giving me problems almost as soon I set it up, after months and hours of calling customer support and spending hours trouble shooting only to have the problem continue and then to add insult to injury ...customer support eventually told me to call a different # for help. Well, that help was going to cost me money but the computer was still under the 1 year warranty!! That is when I decided to call Adib Assasi and like I said not only did he get me all my money back but he always kept me updated, returned calls and emails quickly and I could not be happier. Definitely recommend him! read more

Jay is best lawyer I ever had. He explained everything perfect and answer all my questions. And he gave me honest advice. And he answer the phone right away and reply for my emails right away. In future if my family or friends get any car troubles, I'll send them to Jay. Thank you Jay for all your help read more

I haven't had to use Jay yet for my case, but he was so helpful with information that I needed. if I end up needing help with Lemon Law, I will definitely call Jay! read more

Jay was fantastic throughout my experience. His constant follow up and communication through this process was fantastic and not common in these fields of work. Jay offered honest and professional advice which helped relieve a lot of the stress of this matter. Everything was taken care of for me and they got it done well before the expected completion date. I would highly recommend this team if you are ever in need of a lemon lawyer. read more

Jay is awesome! I really enjoyed working with him , he was Empathetic and listened to all my questions and concerns he was able to get me a nice settlement for me and my daughter to get a nice ,safe and reliable car ! And the process was fast , he made everything so easy ! I really enjoy working with you all read more

Really happy with my case, Reached out to Jay regarding a lemon purchase I made he was always communicating and keeping me updated on my case. Didn't take long until I got my money back for my car. Definitely would recommend him to a friend or family member if they are ever in the situation I was in. Very friendly! read more

I highly recommend Jay at the Lemon Lawyer. He quickly helped me resolve a warranty dispute with GE to my favor. He was consistently available for communication, was clear and extremely helpful in his guidance, and efficient and direct in resolving the legal matter with GE. Couldn't be happier to have worked with Jay and again, I would recommend him to anyone. read more