We had a lice scare this week because our family was exposed to lice. My poor sister had found lice…read moreon her daughter's hair and was looking all over yelp for lice treatment. Luckily she found Pam and Diana. Their team was quick to respond and get my sister's fam treated! Luckily me and my girls were in the clear! My girls usually don't like when people touch/style their hair; however, Diana and Pam were so gentle and gave my girls the cutest braids. My girls were thrilled! My sister's girls were treated and were very happy and at ease throughout their entire treatment. Diana and Pam were so knowledgeable and shared all the myths and facts of lice and put our minds at ease. We felt like we were really taken care of! Hopefully we won't have to see them again, but if we do, we know exactly who to call!

I had the great misfortune of needing to call in reinforcements for our lice situation. And amidst…read morea panic attack, Diana reassured me that they could help. First off, they were punctual and were able to schedule me ASAP. They are a very professional and fully equipped mobile service. Once conversation started flowing, it was easy to forget the nature of the visit. And the product smells wonderful- SO MUCH better than the over-the-counter products of the past. And the owner, Pam, checked in on us that evening. Such a kind and streamlined business. I just cannot recommend them enough.

2nd visit here. Nohemi is super super helpful, has really made a messy situation so easy to handle…read more Highly recommend!

OC Hair Police coached us over the phone on what to do until we could secure an appointment the…read morefollowing morning with a company they recommended to help us. They told me where we could find their over the counter treatment until a professional could treat the kids. They provided me a lot of direction and relief on what to do at our home to make sure the bug was gone. I'm so grateful for their assistance!

To say Kim is an exceptional technician is not doing her justice ... she is also an exceptional…read morehuman being. She is amazing beyond words. She worked on myself and my daughter (who has such curly hair) and was gentle, patient, and soooo thorough. She was kind and considerate. Easy to speak to and even before I brought her to help us and thought I could do it myself she sent me the after care instructions and told me to text her if I had any questions. That is a true honest person. Her technique is superb. She showed me all the tiny eggs and even live bugs that were coming out of my daughters hair. The comb she uses is AMAZING! I can't recommend Tiny Locks more. If I could give them more than 5 stars I would. Exceptional service, fast response, and really a lovely experience all around. Thank you, Kim! You are the best!

Kim is an amazing person and we appreciate her so much for helping remove the lice from my…read moredaughter's hair. She communicates with you on a personal level and has phenomenal customer service. I highly recommend her and Tiny locks! Price is very affordable!!!

Sarah was able to get our whole family in very last minute and stayed as long as it took to make…read moresure we were all taken care of. I so appreciate her working with us and giving us peace of mind! Definitely come here if you have the unfortunate need. It's worth every penny.

I called in a panic hoping my daughter could be seen and sure enough Sarah was able to book us…read moreright away. Sarah was fast, efficient, friendly and took care of the problem with clear instructions. I am so happy to solve my problem with a reasonable price. Thank you Lizzie's!!

I called this place up, Olivia answered and took us immediately. She was very accommodating and…read morehelpful and eased our anxiety about having lice. This place is great.

Olivia took great care of us! Was super knowledgeable, calming and incredibly helpful! Highly…read morerecommend.

When you get that call from school... every parent's scalp starts itching immediately…read more A few years ago, we got the dreaded "your kids have lice" call, and that's how we found Once in a Licetime. They took what felt like a parenting nightmare and made the entire process so much less stressful. They were incredibly thorough, reassuring, and got us lice-free quickly. After that experience, we signed up for their annual membership with monthly head checks. Thankfully, we've stayed lice-free ever since, but the peace of mind alone is worth it. If those pesky critters ever decide to make a comeback, we'll catch them early. The technicians are fantastic! Olivia was always so funny, personable, and amazing with our kids. More recently, we've been seeing Raylene, who is equally kind, patient, and wonderful with little ones. They somehow make something no one wants to deal with feel comfortable (and the kiddos get to pick what they want to watch on TV while they get checked). If you're a parent, do yourself a favor and save this place in your contacts before you ever need it. Hopefully you'll never have to use them--but if you do, you'll be so glad they're there. Highly recommend!

This place saves the day- they are up front about their pricing (let's be real... it's worth it)…read morethey are thorough, and help parents understand how the process works also, Rayline is the best- super efficient! And kind with the whole process!!

Raylene was amazing. She was super thorough with all of our lice checks and made sure nothing was…read moremissed. She was also really quick to respond to any questions, which made everything so much easier. Also want to shout out Olivia who helped us with our original service when we needed someone last minute. Really appreciated that. Very professional and detail oriented. I definitely recommend Once in a Licetime!

Spent $1000 for lice treatment here and the lice came back within 15 days. Guess what - their…read moreguarantee is only for 10 days. Do NOT waste money here. Their products are also absolutely useless (used their spray everyday) too.

Scarlet is amazing! As a professional Hairstylist of well over 20 years, having very thick wavy,…read morelong curly hair myself, had a tremendous terrible experience for my childhood that I never wanted to relive obviously as a parent. This is something that was gonna cross our path. This is one of my nightmares, and I want to recommend everybody to go to this place, put yourself at ease your family ease, and let these wonderful people take care of you! Miss Scarlet was like a little hair, Angel I'm not even kidding! Her touch was seriously one of the most gentleness I've ever had ever! She was incredibly thorough, so calming, so gentle, so kind, so sweet, and literally put us at ease and relieved any anxiety I had. That's insane, because it was like overwhelming amount of anxiety! I don't know how she landed in this realm of the Hair industry, she has healing hands! Cannot thank her enough! Also, I'm grateful I have friends who are responsible and communicate well and we all look out for each other! It's normal to experience this- in IMPORTANT to address any lice contact RIGHT AWAY!! Some friends over last night with her child was honest and vulnerable to give us the heads up they found a bug this morning. I wanna remind everybody, it takes full responsibility, and honesty and vulnerability to address these situations in healthy respectful, diligent manner! This is not something to be ignored, do it right make sure you're in the clear! Worth the rate, this job isn't for everyone- TRUST ME! Thank you, Scarlet! You were incredible We are and were lice and nit free!!! Will follow suggestion on everything she shared

We tried the at-home treatments first, and it ended up being a waste of time and money. After…read moresearching online, we found this place. It's not cheap, especially with multiple kids, but it works. One and done. This is our second visit after several months. Diane was fantastic the first time and helped us again. She's incredibly knowledgeable and even showed us exactly what she was finding. Vanessa is helping us for the first time, and she's been great as well, very thorough and helpful. I'm especially glad both of my kids can be treated at the same time, so we don't have to spend double the time here. Hopefully this is our last visit, but if you're dealing with this frustrating issue, I highly recommend coming in and taking care of it right away.

Magy was amazing - very thorough and patient. We ended up needing her to check my whole family (5…read moreof us) and just came back for the follow up - lice free! Highly recommend.

I normally do not write reviews but if I can help others avoid a horrible experience, I'll try. We…read morewere told upfront that follow-up services were included in the price. Over the course of treatment, we got inconsistent information about what was covered. In the end, they said finishing the treatment would cost extra, which contradicted what we were originally told. Treatment was never completed as a result. The front house staff were rude and unwilling to share additional information related to their business.

OC lice removal was so fast and easy!!! Lehua was great and she came right away!!! We were so…read morepanicked when we found out my daughter had lice and she made it so easy!!! Lehua is such a pleasure and great company. Highly recommend!

Lehua brings a sense of wellbeing to a presumably upsetting situation…read more Absolutely the only resource for this service you need. Full Stop.