I would never step in that store again. Try this on for size. I went in the store with a burnt out special light bulb. They went and found what they thought was the replacement I needed....$8 each. I went home and replaced the bulb to find out it was less than half the brightness of the other bulbs in the lamp.....there are nine bulbs in the lamp. I had purchased nine of these bulbs because I didn't want to go through this again. I returned to the store to learn that they could not replace the bulb I needed and they WOULD NOT GIVE ME CASH BACK.....store credit only. To summarize, they gave me the wrong item, couldn't get the right item, and wouldn't give me my money back. NO RETURNS IN THIS STORE FOR ANYTHING BUT STORE CREDIT.....EVEN IF THEY GAVE YOU THE WRONG ITEM! read more

Easily the most helpful people in Flagstaff! The ladies in the front helped me build an amazing Norwalk sectional and answered all my questions, they truly made the experience as easy as possible. Also, the showroom was absolutely beautiful! Very clean and every section looked amazing. I would give six stars if I could! read more

The Lite Company - Home Decor Near Me - Flagstaff, Arizona

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Each time we stop-in, we are impressed with the vast collection of lighting, furniture and home decor items. It's fun to browse, and we always leave with at least one special item for our home. This last time, we found two new beautiful lamp shades that compliment our home perfectly. Customer service is spot-on, always courteous and helpful. Prices are very reasonable, considering the high-end selection of merchandise. It's wonderful to find such a wide selection of high-end furniture, lighting and home decor items in this part of Arizona! We understand that they have now purchased K's Lighting in Prescott, and will be expanding that wonderful little gem as well. K's has always been a great little shop, but now will be expanded, over time, to include more merchandise. read more

I would completely re-do our cabin with furniture and lighting from this shop. Such beautiful, elegant furniture, lighting and charming artwork and decorative pieces. Friendly people and wonderful service. I found the perfect table lamp there. read more

The Lite Company - Perfect cabin lamp! - Home Decor Near Me - Flagstaff, Arizona

I was in dire need of a weird European light bulb for my refrigerator . The young lady-Kait spent time and effort getting me this bulb which had to be ordered overseas. I just appreciate that kind of customer service. They didn't pressure me and even gave me suggestions for some of my other home projects. I was double surpised when they matched internet pricing. I didn't buy much then but I'll definitely be going back. read more

Great store with amazing people. Would recommend this store to anyone who wants to enjoy a true authentic experience

Terrible service, had to look elsewhere after they failed to deliver as promised. I would not purchase anything custom from them.

I was incredibly disappointed in the service I received from the Lite Company when I ordered custom furniture. Not only was there zero communication when the order was going to be delayed 6+ months, but trying to get a refund was not easy. The owner's attitude was terrible. Her response when we asked why she did not advise us we'd be waiting yet another 6 months for delivery was "well I can't call everyone". Really? When the order is over $7K, I think picking up a phone to let a customer know about a lengthy delay is a small detail that any good business owner would do. Then, after a fight to get our money back, she made us pay the credit card fee for the down payment on the furniture. We ended up with no furniture, a $300 fee and being treated poorly. Good customer service is NOT something you will receive if you shop there. read more

Absolutely love this place. The old owner was so sweet and the new owners don't disappoint! I've spoken to pretty much everyone on the staff and they all provide a welcoming, kind, and dedicated service. Shout out to Emily -- she made sure I had a great experience and made me want to go back! Highly recommend this establishment. P.S. they are willing to accommodate your needs so don't hesitate to ask for help! Thanks, Lite Company! read more

Helpful staff but poor policies. Would only issue store credit for $30 light bulb that did not work in a fixture bought from them. So now we have a fixture that won't work (tried 2 sets of correct bulb s) and a store credit we won't use. read more

I had been searching for a new dining room ceiling light when I noticed the Lite Company was having a sale. I stopped in and of course found the perfect light. I bought it for half price and called my electrician for installation. After it was installed I noticed the globes/glass around each bulb where not set properly They were crooked, leaning, not straight up and down. My electrician and I worked on them and could not fix them. I went to The Lite Company and asked if someone would please come out and fix the lights for me. Gary and Emily helped me out so much. Gary came out the next day and fixed the lights. Done in about 5 minutes. I could not have been happier! Thank you and kudos to Gary and Emily!! I will come back the next time I am in need of something. So helpful and kind! Hard to find that kind of work ethic anymore these days. Again, thank you so very much!! read more

Great selection and excellent service . Gary delivered our sofa on time and quality people all around!

Beautiful store with Amazing furniture!! It is the perfect place to find furniture or unique items for any home! The Staff are wonderful! I would highly recommend this place! It is just great to walk through and get a glimpse of beauty! read more

Stopped by here to inquire about a chandelier for our entry, and was surprised at how nice of a store it was! In Flagstaff of all places! The staff was knowledgeable and super sharp. Will be back to order a custom piece & maybe shop for other things too. I was impressed! read more

I am equally impressed by the selection AND the service. Kelly helped us with a lot of questions on lighting and fans - she was outstanding! The pricing seems very competitive and they have so many unique pieces! read more

Special ordered over $7k worth of furniture but when it came in and it was delivered the Timber Designs table and chairs where awkward, way over priced and extremely uncomfortable. the Lite Company had no refunds nor would they take them back on consignment. There were no exchanges, no buy backs and wouldn't do anything to help except apologize to a very disappointed customer. I rarely leave a bad review but I will never do business with this company nor the manufacturer again. read more

Ordered a package of light fixtures and a highly recommended ceiling fan by their salesman. He also recommended a particular light fixture for our MBr. He said he'd ordered that fixture for the same model home MBR as ours and said it would work great in ours. Took his recommendations. Waited several weeks longer than it should have taken for the package to come in. The fan light kit would take months longer to receive. An electrician installed everything except the fan light kit which was back ordered. The bedroom fixture hung so low we would have to walk around it to avoid bumping into it. Since it was custom ordered and installed we can now only sell it on consignment through Lite Company. No refunds. The much touted ceiling fan had a bad motor and another would have to be ordered. This time a Lite Company installer replaced the fan, but the installer failed to level the replacement fan. When the back ordered fan light kit and replacement MBr fixture finally came they were delivered, but not installed as Light Company had promised. Installed the fan light kit and discovered a crooked plate on the bottom of the fan to which the light kit attaches so the light kit which is installed correctly is off about 15 degrees in relation to the fan. Within 10 minutes of installing the light kit one of the light kit bulbs burned out. read more

We have purchased furniture for both our home both in Flagstaff and in the valley. We have been extremely happy with everything we ordered. Having your own design makes it even better. Kathy and Kelly helped us with our custom design and the furniture has been simply amazing. We send all our friends and family there. read more

The Lite Company has helped my wife and I furnish two homes, one in Flagstaff and one in the Valley. They did a great job on both. We recommended them to friends and they made a purchase for their home in the Valley. They loved the service. read more

Don't be fooled by the sign outside. This place is filled with the most beautiful furniture I've seen in Flagstaff (and many other places for that matter). The furniture is on the expensive side when compared to Target or Pier 1 but the quality is much, much higher and the prices are not unlike online choices, as another reviewer mentioned. Support this local business! read more

Great, Great service !!! My wife and I spent hours selecting just the right furniture with the patient help of Gabby and Kathy. We purchased a dining room set, bedroom set and living room furniture. The quality of the furniture is only surpassed by the quality of the service. I can truthfully say it was one of the best shopping experiences of my life, and I do not like to shop! read more

Great place with a wide selection of high quality furniture and unique lamps. After spending what I thought was a lot of money there on a few chandeliers, I looked online to see how much cheaper I could have bought them online. Much to my surprise we saved hundreds buying them at the store! Im a big fan! Well worth the drive to this great store! read more

We have a log home in Flagstaff and have purchased our new home furnishings and lighting from The Lite Company. The entire staff is friendly and helpful and has offered many great suggestions in coordinating so many pieces. Kelly, especially, has assisted us immensely! Pricing is very competative and the quality of our furnishings has been outstanding. After purchasing our home furnishings, we began purchasing accessory pieces. Large selection of great pieces! Customer service is outstanding. We would highly recommend The Lite Company to anyone wanting to purchase quality home furnishings, lighting and/or accessories. read more

The Lite Company is my favorite store in Flagstaff, and I have purchased over $15,000 worth of their lighting products, furniture, and accessories from them since 2005. The owners have a unique eye for furnishings, and they know Northern Arizona style. If you want howling coyotes, Kokopelli wall sculptures, mass market lamps, and Danish modern, go to Scottsdale! But if you want to find unique products that reflect the high country, including dark sky-compliant lighting fixtures, this is where you ought to be shopping. They are locally-owned, and Mike and Kathie go out of their way to provide personalized assistance to every customer. There is no pressure to buy something if it doesn't fit your personal style and needs. Look for Omnia leather--the best designs and USA-manufactured furniture, wrought iron bar stools, Tiffany-style lamps, Amish made chairs and wood tables accented by one-of-a-kind runners and napkins, ceiling fans you won't find at Home Depot, mirrors, and art that meets the architectural challenges of high ceilings and large walls. My nationally known architect, Bill King, and his contractors, rely on The Lite Company for their clients, as do the best builders in this part of the state. They don't refer customers to the low end retailers, and there's no need to go to the Valley because everything I need is in this terrific store or can be ordered for you. Too bad, Dan F, that you gave these fabulous folks a bad review. When you order thousands of dollars worth of custom furniture from a locally-owned store, you can't expect a refund--and you wouldn't have gotten one from any other quality store either. Be sure to say hi to Sammie, the store's most loyal greeter, and say thanks to the employees and owners for giving back to local non-profit organizations. They deserve your business, and they will continue to get mine. read more