Been living here for over a year and the issues are constant, elevator doesn't work, grills dont…read morework, gates dont work and the power was off for 4 days in horrible heat. Asked for rent reduction with no action taken. Love the management but the owners are another story.

recently moved in, I love the environment of this complex! The people in it are great, and so is…read morethe staff in the office. I've been rather disappointed how quickly and cheaply these apartments were put together inside. There are so many issues. I lost count that I'm still trying to get fixed 3 to 4 weeks in and many of my appliances are still having issues that have either not been addressed at all, or partially addressed unsuccessfully and then never followed up on. No move-in clean was done, and I had to clean up all of the painters sawdust and everything else all over my apartment, which took forever and was very frustrating as they promised me it would be deplaned. Then they promised they would send a Cleaner in afterwards which they never did. I can see daylight (and actual people walking by ) between my door and the hallway, which is ridiculous! They came up and put some cheap weatherstripping on to fix the problem which is only partially did because the gap was so wide. There's big gaps between the floor boards and the molding that should be along the floor in the bathroom, which allows water to get under them, which is going to create a mold issue, which they disregarded. It's like that around numerous parts of the apartment, which is very concerning as I have mold, allergies and I've had a house remediated and know what causes it and knows how hard it is to fix it. One thing after another has gone wrong with this apartment since I moved in. Initially requesting to be moved to another apartment because that seemingly was easier than fixing all the problems with this one which I was initially denied, and then three weeks later after I was all settled in and had my apartment furnished, then the manager says oh you wanted to move we can move you... I wanted to move BEFORE spending three weeks around the clock, settling in! And I'm pretty sure she knew that. The hot water lasts about 10 minutes if I'm lucky I've had it turned up once and as long as it's not during peak hours, it might last 15 minutes now forget taking a shower at 6:30 in the evening. Feel lucky to get five minutes of hot water. The job on the cabinet doors on all of the kitchen. Cabinets was so bad that they are rough and jagged along the edges of them because they were too lazy to sand them down, so much so my guests comment on how bad it is when they are over here. So for luxury apartment living, this hasn't exactly met the standards I was hoping for. It would be nice if the icemaker and water worked on the refrigerator! It would be really nice if my washing machine didn't squeal and squeak super loudly through the entire cycle every single time and somebody could actually come fix it. It would be nice to take a shower along enough to wash my hair and shave my legs with hot water it would be nice not to have to worry about a mold problem beginning of my bathroom underneath the walls. It would be nice if I didn't see daylight between the door and the outside on both my patio door and the front door, but the property is nice! And the staff is lovely and so friendly!

The maintenance manger came to fix my hot water. First off he didn't call with an eta on fixing it…read moreafter I called. He came and did something that lasted a day and the water was cold again. He returned again with no call. He fixed it and replaced something. My real issue is lack of communication and he threw my stuff in the laundry on the floor and didn't pick it up. If he would of asked, like the previous maintenance man did. I would have e came and moved it. That was very disrespectful! I've been here 17 years and he's the first maintenance person I've ever given a bad review. I had issues this summer with him trying to fix my AC. Please re train his communication and respect for others property.

I've lived here for 2 years now, and this complex is not worth the money they're making us pay…read moreevery month. There's roaches, mold, and all that for almost $2,000 a month is absolutely asinine. This complex should cost AT MOST $1,000 a month for a two bedroom. The economy is in shambles, and everyone is broke. How are we expected to maintain a housed status if we're spending all our money on housing? :(

This community is a most see. If you're looking for a beautiful, welcoming and clean place to…read morelive. There is a lot in the surrounding area to see and do.

Tommy is a wonderful maintenance person! I can literally ask him in the mist of traveling to the…read moreoffice for help and he'll come in no time! AWESOME SERVICE!!!

Nice place to live. Lori the manger does a great job as well as her staff. The place is clean and…read morequiet since Lori became the manager.

If there was an option to leave a 0 star review. Then there would be multiple reactions. This…read moreapartment very racial and very financially stuck up. If you aren't white privilege. So do not even apply. LORI MACDONALD. has a problem with us picking up our kids 3 days after we moved out, before we had the option to change our address. LORI MACDONALD has her scared office appointed staff to threaten us because the school took longer to transfer their bus assignments. Do not feel comfortable living here. They will charge you unreasonable fees to line their pockets all while acting innocent pretending you did something bad to them. At the same time you can not smoke anything though the whole apartment smells like Marijuana. They will attach fees with un attainable rime frame to meet them. I have not complained up until now, as I have been afraid of retaliation. Lori MACDONALD has been listed multiple times I'm these complaints. I really hope that the corporation recognizes the issue that LORI MACDONALD has created. PLEASE READ ALL REVIEWS BEFORE RENTING HERE.

I live here at this 55 plus active community with my wife. We moved here in June 2019 after selling…read moreour home. My wife works and I am retired. So I have activities I can participate in, meet new people or just hangout. Lots of shopping and restaurants nearby.

You know some years ago, my mother rented a one bedroom apartment here we worked with a gal named…read moreLeisa who had initiated the lease for my mother, and she did very well there, but then Covid hit and she was by herself and I didn't want that for her so I moved her with me to Tennessee. Now that we're back so that my mother is close to her doctors I felt this would be a good opportunity for my mother to come back to where she wants, liked where she wants lived where she found joy and comfort. To no avail, I have left considerable amount of messages and have not received one phone call in return. I don't remember the guy's name he worked in the office. He had a horrible attitude should never be in customer service or even leasing for that matter but besides that no phone call in return. So now I don't recommend this place of business because if you can't return my call and just say I'm so sorry we've been busy. We have a lot of renters give me an excuse. I don't care but to ignore my phone calls and not answer them that just tells me not only is this not the right place for my mother, but I could never recommend this place to anyone in the near future.

This place full of coaches after 3 months moving in this she start seen a lot of coaches other…read moretenants move out for the same problem, and it's not family oriented the kids can't even play outside not having one of tenants bullying them.

We can not say enough good things about this apartment complex. My 90 year old mother lived at One…read moreWhite Oak for over 8 years, since it was brand new. The grounds are well maintained, communication is good, staff and team members are attentive and proactive with requests, and the apartments are lovely and very comfortable. The present Apartment Complex Manager (Andrew) is thoughtful and easy to work with. He is very approachable and professional. We appreciate everything the staff did for my mom while she lived at One White Oak the past 8 years. We would highly recommend this complex to anyone looking to live in Cumming, Georgia.

I am in the process of moving into my new home at the Flats at Westshore. Moving for work is…read morestressful period. Tanisha was very patient with me and my questions. She did a video tour of the property and different apartment layouts, which was beautiful. Actually, seeing the property in person, I was impressed. I am glad I made the decision to move to this property.

From the owner: The Flats at Westshore brings you close to the lake and all the activities tied to lake living…read more One-, two- and three-bedroom residences bring you closer to the lifestyle you're ready to enjoy. Here, living easy begins at home. Residences within The Flats are thoughtfully designed to bring you comfortable spaces, relaxed luxury, and modern finishes, while offering you two interior home collections to choose from.

Everyone that works here makes the signing process very realistic and easy. The community is well…read moremanaged and the amenities are superb. You definitely get what you pay for living here considering all that is included with rent and the great location. One thing that is nice is their coffee maker, the last place i lived told me it was okay to come get coffee in the office until i bought a coffee maker but after the third day they kept giving me really rude looks about it. The few maintenance issues that we have had so far were quickly responded to and handled properly. I' m really looking forward to the summer time when we can use the grill more and the pool area!

Cindy was a pleasure to work with! 5 star experience!! Helpful and professional at every point…read more Thank you!!

BE ADVISED!!!!!!!! DO NOT MOVE INTO THESE APARTMENTS!!!!!! I moved in the last part of Dec. 2011…read moreand I really regret it! We moved here to save money to purchase a home, but it was a bad move. The apartment or the carpet was not cleaned, after we were told it would be, the countertop in the kitchen is busted, the dishwasher was not secured, so when I opened it to load the dishes it knocked into my 3 yr old, the bathroom countertops have burn marks all across the top, the toilet handle was broken, and then the toilet was leaking, then parts of the toilet had to be replaced, the patio door was broken. The shower heads and handles have dirt and soap scum on them. So when I complained to Tracy, the apartment complex manager, she stated, "That some things aren't going to be fixed, that this is why they are notated on the move-in sheet, so I won't be charged for the damage." What? Is she serious? And they expect people to pay $900-$923 of their hard earned money to live here? I have complained to the property management with no results, which is let me out of my lease. My next step is to contact HUD, I have pictures! If others won't speak up about this place, I will be their voices! Someone will do something about this place, even if it takes me my whole lease term to get somenthing done! This is ridiculous! The sad part is,Plantation Ridge could be really nice apartments, but management is only out to get that $$$

Greystone Summit Cumming apartments offer the best of the best in apartment living within a 30 mile…read moreradius for the money. They have the friendliest staff members and residents that I have ever experienced in apartment living. They really go above and beyond to make you feel special and at home. I would recommend any family member and friend to check out GS if you are in the market for the best place to live in the surrounding area. Thanks GS for giving me a peaceful and amazing home to call my own!

We've only just moved in and couldn't be happier! The office team has been so pleasant to work with…read moreand our apartment is all we could wish for. Neighbors are friendly. Staff is fantastic. Beautiful location, wonderful schools, and easy access to stores and restaurants - but you have mountains in the distance. Love it!