I'd rather give these people zero stars...
I had a couple of house keys that needed copying...all of the retail places I tried did not have blanks for them, so I figured a "locksmith" would be a better bet.
So I walked into the store, presented the keys to the man at the counter, and this was the (somewhat bizarre) conversation:
"Hi, do you have blanks to make duplicates of these?"
"Yes, they are Medeco, and they'll be $15 each..."
"OK, I figured...I'm familiar with them"
"...but you'll have to come back for them, I'm too busy right now"
"No problem, do you mean today?...I have some other errands to run...can I come back in about an hour maybe-?"
"No, today is my "garbage" day...I have to take out the garbage, and a whole bunch of other things (he goes on and on, telling me in detail of all the things he has to do)...maybe tomorrow"
"OK then...just tell me what time that they'll be ready and I'll come back"
"I can't tell you; like I said, I've got a bunch of things to do here"
"Really?...then can you tell me when you can do them?"
"I really couldn't tell you...maybe tomorrow"
"I can't drive 20 minutes to your shop tomorrow on a 'maybe', can't you give me a definite time when you can do the work?"
"Maybe tomorrow...I don't know"
(I held out my hand and asked him for the keys back)... I said, "how about 'maybe' never?" ("and I'm not quite sure why you are in business", I thought to myself...)
I walked out the door; picked up my phone in the parking lot and called someone else who said they could do the job...
Update: Got my keys at KD Locksmiths in Poughkeepsie instead...nearly half the price these guys quoted and they couldn't have been more accommodating. read more